Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

EDIT: The manager, Alexander, reached out to me after reading my review and was very apologetic. He…read moretook responsibility for the lack of communication and helped make it right. Thank you again!! I do not recommend this business! I moved from California to Oregon, so I chose to utilize their full packing service in addition to the 1,000 mile journey to my new home. The team of five arrived promptly and took about six hours to pack everything inside and load it into their truck. My husband thought to put a tracker in one of his items and this is where the confusion and lack of communication began. We never got a straight answer on this given the singular phone call in two weeks, but from what we saw on the tracker our stuff made 5-10 stops across Los Angeles and San Francisco during the week that we had assumed they would be driving. Our best guess is that they were unloading and reloading everything into a bigger truck to accommodate more items (and more $$). They packed us on July 26th and I gave my first available delivery date as August 2nd. After the initial contact on the move out day, I didn't hear a single word from them until August 4th after trying desperately to get ahold of anyone at the company. Does anyone actually work here? I only ever received emails from "Jim," but he would stop responding as soon as I asked for a phone call. I feel you would have happier customers if you OVER communicated, given that you have most of their worldly possessions. On top of the complete lack of customer service, the team packed our household items terribly. Nothing is labeled, items from rooms in a bunch of different boxes, several items broken or lost or wrapped up in a shoddy fashion - which is making unpacking an absolute nightmare. The company also just hires random local people to unpack the truck (two men and one older woman- peculiar choice), so while they were helpful they had no idea what each item was. Since we were all totally clueless, it took double the time to unwrap/unbox every single thing. We were moved in on August 8th; the sixth day. I'm now realizing they do this on purpose with their "7 day guarantee," so take that into account if booking. I would urge you to look elsewhere, as Pure Movers was not worth the enormous $15k price tag for me.

Simple Moving Company made our move so much easier. They kept every piece of furniture carefully…read morewrapped, and nothing arrived chipped or broken. They disassembled and reassembled all our furniture perfectly, and even managed to carry everything up some seriously narrow stairs without a hitch. The whole crew worked hard from start to finish and never slowed down. Highly recommend them if you want a moving company that actually takes care of your stuff!

Adam and his team were fantastic and really made my move nice and smooth! They were quick and…read moreefficient!

Quick and efficient. Made the entire moving process simple and easy. Freddy and Andres were amazing.read more

Had a great experience with SOS Moving! Shawn and his partner were awesome and did a great job…read morehelping my parents with their move. They were also kind enough to help us assemble some furniture, which we really appreciated. They were professional, friendly, and worked efficiently. Everything was handled carefully, and they made the whole process a lot easier for us. Definitely recommend SOS Moving if you're looking for reliable movers. Great job, Shawn and team!

Movers were kind and fast!! They made sure all our belongings were packed with care and nothing was…read moredamaged would highly recommend!!

Thank you, Jason, for being so patient with me when I changed the moving date three times! You have…read morebeen kind and professional throughout the whole process. Justin and Tima arrived right on time--actually a little early--and got straight to work! I was pretty stressed about moving after living in the same place for 14 years, even though I had already moved some of the smaller items myself. They were kind, professional, hardworking, and incredibly strong. I was honestly amazed watching them carry heavy boxes full of books and even move the refrigerator with such ease! I know lifting heavy things is part of the job, but I have so much appreciation and respect for the strength and hard work movers put in. Justin and Tima made a stressful moving day feel so much easier. Thank you both for the great work! I was referred by them from my sister's friend. Highly recommend!

Jose and his team (Art and Michael) were great! They were very respectful, and took good care of…read morethe stuff. They were very organized. My property is on a steep hill. They never complained and kept pushing through. Jose was great at communicating too. And they ask questions instead of assuming, which I appreciate a lot. I just wish the scheduling person was as communicative as Jose. The scheduling experience was not great - the person on the phone kept mishearing me. I clearly told them my house has 2 bedrooms and a bonus room, but in reality they only planned for moving 1 bedroom, resulting in understaffing, which made me ended up paying more because of the long hours and overtime. The scheduling person didn't even get my name right...the scheduling experience was pretty bad. But the actual moving experience was good. I guess next time I will just have to be extra cautious with the scheduling office.

Daniel and his team were fantastic. They showed up with great attitudes (and great music), worked…read moresteadily for hours, and somehow made moving day feel...almost enjoyable. They were friendly and respectful, so patient with our kids as they wandered a little too close to the action, and handled everything with care. They expertly disassembled and reassembled our beds and dining table, and somehow wrestled our ridiculously heavy marble dining table without complaint. Honestly, I barely broke a sweat all day because they were so efficient! They took what would have been a very stressful move and made it feel organized and manageable. I'd absolutely hire them again and highly recommend them to anyone planning a move!

Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

Exceptional Service - Highly Recommend Robert & His Team!…read more I cannot say enough good things about my recent experience with Trek Movers. Moving is usually incredibly stressful, but Robert and his team made the entire process absolutely seamless. From the moment they arrived, they were professional, efficient, and incredibly careful with all of my belongings. Here is what stood out the most: - Punctual & Hardworking: They arrived right on time and didn't waste a single minute. - Expert Handling: Everything--from fragile boxes to heavy furniture--was wrapped securely and handled with the utmost care. Not a single item was damaged. - Fantastic Attitude: Robert and his crew were friendly, polite, and went above and beyond to make sure everything was placed exactly where I wanted it in my new home. If you are looking for a moving company that is reliable, honest, and does an excellent job from start to finish, ask for Robert's team. I will absolutely be using Trek Movers for any future moves!

Greg & his team crushed it. When the van first pulled up, I was petrified that all of my things…read morewould not fit on it but it did. They moved my stuff in record time and took care of everything really well. However.... after the move, some shiesty things happened. They said that they couldn't take a credit card and would only accept Zelle, but charged me the credit card price which is $20 more per hour. The owner tried to say that there's some sort of fees, but there are no fees for Zelle. The difference was well over $200 so this is why they're getting three stars and almost got two. As a business owner, I can't really refer them just for this reason.

I found this service on Yelp to move my piano and furniture to put down a rug…read more Their fees were reasonable and their movers did a nice job. Quick with no nonsense and we're very personable I would definitely use them again and recommend them for small in your home work or local moving needs

I was hesitant to book with these guys because of old reviews ...however my experience couldn't…read morehave been better. Sandro and Ozzy were on time, they got straight to work- they wasted no time in transport and everything arrived perfectly in the same condition as when we began. I actually think some of the furniture they put back together for me is better than before- I highly recommend these guys if you have a small, local move and don't want to deal with larger company minimums. Dare I even say we were laughing and having a good time as well. I saved so much money!

Al, Kam and Eddie were the best. highly recommend for any move. pro, quick, friendly, amazingread more

So disappointed. We moved in June. So many things were broken and they started the process of…read moreaddressing it and then stopped communicating. Our TVs were broken by these movers. Our main 64" for our livingroom has permanent turquoise digital lines across the top of the screen. The other one just doesn't even work. They told us they would refund $300 (not enough to even buy a replacement tv) but they never even refunded or responded to my husband's inquiries. Such poor customer service. Beware! You don't want broken things when you already have dealt with the stress of moving. Here is the list of things broken: Subject: Moving Insurance Claim - Damaged and Missing Items Dear AJ, I am writing to formally submit a comprehensive moving insurance claim for multiple items and property that were damaged during my recent relocation from Richmond Ca to San Diego Ca. All items were in excellent condition prior to the move and were significantly damaged upon arrival. 1. Damaged Item: Samsung 70-Inch 4K UHD Smart TV * Model Number: UN70TU7000BXZA * Serial Number: 0AWX3DTP904178A * Condition at Pickup: Brand new, no screen defects or external damage * Damage: Severe vertical lines and discoloration on screen, consistent with internal panel damage caused by impact or pressure during transit. No external cracks observed. * Estimated Replacement Cost: $700 2. Damaged Item: LG 65-Inch 4K UHD Smart TV * Model Number: 65UK6090PUA * Serial Number: 903RMXX4W666 * Condition at Pickup: Brand new, fully functional * Damage: Cracked upper-left screen corner with spiderweb-like pattern and complete screen failure. Likely due to drop or impact during move. * Estimated Replacement Cost: $400 - $550 3. Damaged Items: Two Bernhardt Sofas (3-Seater) * Brand: Bernhardt * Quantity: 2 * Condition at Pickup: Excellent, like-new condition with no structural or aesthetic flaws * Damage: * Corner panels torn and frayed * Exposed internal padding and wood * Stitching damaged along armrests and seams * Multiple impact marks and crushed edges on both sofas * Estimated Replacement Cost: * $2,200 - $2,500 per unit * $4,400 - $5,000 total for both sofas 4. Damaged Item: Antique Ethiopian Heirloom Plate * Description: Hand-painted ceramic plate with traditional Ethiopian geometric motifs, passed down through generations * Condition at Pickup: Intact and protected * Damage: Severe crack with large section broken off * Cultural Value: Irreplaceable heirloom of East African heritage * Estimated Value: $500 (based on comparable antique valuations and cultural significance) 5. Damaged Item: Solid Oak Cylindrical Furniture Piece * Description: Artisan-crafted solid oak furnishing with visible natural grain, part of a luxury collection * Condition at Pickup: Structurally sound and unmarred * Damage: Long, visible crack through body, likely due to pressure or impact during transit * Estimated Replacement Cost: $1,200 6. Missing Items from Move These items were not delivered and remain unaccounted for: * One additional television (brand and model details available upon request) * Antique Ethiopian ceramic plate (prior to discovery of damage) * Solid oak furnishing (prior to discovery of damage) Total Estimated Claim Amount (Damaged Items): $7,200 - $7,950

We've moved three times and this was by far the best experience. Eric and the guys were…read moreprofessional, hard work, never took a break, and finished the move much faster then anticipated. Great to work with , respectful, and did a great job meeting our needs, no Damage to anything! If you're in need of movers these guys should be top of your list!

Great movers! I had an awesome experience with Carty Moving Service. They helped me hoist a heavy…read moreitem onto my rooftop with ease and professionalism. Scheduling was a breeze and the rate was totally affordable. Couldn't be happier with their service! Highly recommend.