I needed a blowout for a wedding and usually have a few trusted people I book with, but because of…read morethe holiday weekend and limited availability everywhere, I decided to give this salon a try after reading the reviews. The salon itself was nice and the staff seemed friendly. At first, everything seemed fine, and I clearly explained how I wanted my hair styled. I have a short bob that can be styled in a lot of different ways. When my stylist parted my hair down the middle, I got a little nervous but hoped it would turn out okay. The entire service was done with just a round brush and blow dryer. When she finished, I was honestly disappointed and told her so. The style made me feel like I looked like a little boy, and I said I could have achieved the same result myself at home. She responded by saying that's just how my hair responds, but I disagreed because I've had my hair styled many times before and know what it's capable of. (Basically I called BS) I even offered to show photos of previous blowouts I've loved. What I asked for was simple, some volume with a slightly sleek finish. I also mentioned that my hair can be parted in different ways. At one point she suggested curling it, but after later looking at the salon's website, I noticed they charge extra for flat iron or curling iron work, which may explain why it wasn't initially offered. To her credit, she did try to fix it, and it looked better, but overall I still wasn't very happy with the experience. I paid, tipped, and moved on, but for $45, I personally didn't feel it was worth it. Unfortunately, I wouldn't return.

I visited for the first time last night an hour before close. I was getting a long hair cut with…read morelayers and adding face-framing bangs after growing out my bangs the past two years. (I also have an important event in a few days, so I was nervous about trying a new stylist.) I've always loved Aveda salons, so I booked with Lisa, a master stylist. Right out of the gate, the entire staff was not only tolerant of my service dog but welcoming. ‍ I typically bring a padded mat for him, but we were crunched for time getting there after work. I didn't mention his mat, but they automatically offered to bring my dog a towel to lay on, which he loved. Lisa asked many clarification questions as to the look I was going for. She let me show her pics and describe my experience with my natural waves and certain products. She told me we would take off the majority of the bangs and then come back after she'd cut the back. Aside from adding subtle layers, I asked her to take off very little length. She listened, which is not ways the case with stylists as we all well know! She then made three passes at my bangs based on not wanting to take off too much. I really appreciated her level of care, empathy, and patience with my service dog and me. I also discussed starting demi coloring with her and asked several questions about products she used to style my fresh cut. I loved how she didn't push products on me like some people do. She was all about making me comfortable Nd happy! Needless to say, she's my new stylist, and I can't recommend her enough!

Kind staff. Visited to purchase a gift card. Recipient was excited to visit for a treatment.read more

Relaxing Scott did my massager and I always ask for him when…read moreI come here to get a massage! He knows exactly what to work on and how much pressure to use. Very professional and listens to your needs. Sanctuary is a nice place to relax afterwards. Facility seems fairly clean. There are lockers to store your valuables. Will return here again and again.

I needed new stylist and tried this salon. Very friendly and hospitable, decorative disco balls…read moreand coffee as well! Easy to make appointment and extremely attentive to low maintenance haircut request. Fabulous!

I've been going here for years! Kristin and Kiersten are SO lovely! They really go out of their way…read moreto think about what would make each person comfortable in their space, on top of doing amazing work

Get an excellent cut and color for reasonable price from Amy the owner or her talented staff…read more Always good service and products. Very good appointment service and pleasant experience. Parking is a problem on Park Avenue and handicapped access is not easy .

This was the perfect place to go!! I've been needing a haircut for so long but have been scared to…read moreget one because of my bad experiences in the past! I did a horrible job describing what I wanted done but my stylist somehow still knew exactly what I meant and I couldn't be happier! Staff was also super friendly and comfortable :)

Always excellent! I have been going there for years. Rachele is the best! I highly recommend Maxim.read more

maxim is an amazing business. i always look forward to the friendly faces and the amazing services…read more when you walk in you are greeted with a warm welcome and smiles. Thank you Toni for an amazing business.

Like so many things labeled "fusion" out there, Fusion Salon tends to do American much better than…read morethey do ethnic. Recalling the fondness my most fashionable (White) friend from college had for this place, I came to this place in August 2010. I had just received an iffy haircut from a cheap Asian hairdresser in Swillberg with rudimentary texturizing and fading skills and I wanted something a step above the standard 15-minute haircut. I figured if anyone could cut my difficult hair well, it would be these guys. At first glance, Fusion was all I had ever dreamed of in a salon. They had comfortable chairs and an extensive magazine collection in the waiting area, Vampire Weekend and other cool indie tunes pumping from the speakers, local art on the walls, and Harney & Sons tea in the pantry. The massive leather barber's chair in which I sat to get my haircut was even more comfortable than the chairs in the waiting room and a peppermint facial massage and hot towel treatment came with every haircut. At $30 plus tip, the price was a little steep, but I loved everything about this place. Except my haircuts. While Jes gave me decent, fashion-forward haircuts when I first started going there, it was never exactly what I asked for and I found more and more wrong with the end results as time went on. After about 5 months, I began noticing unevenness (I'm talking 1/2 inch difference from left to right sides) and my fade soon began to resemble a bowl cut. Admittedly, I have two large protrusions of bone on both sides of my head and my Asian hair is ultra straight, but over the years, I have discovered that these things could be compensated for by cutting my hair to a certain shape, rather than cutting it based on how it might look in a couple of weeks or how you believe my hair might eventually fall. Asian hair doesn't fall. Like a bad relationship, I continued going to Fusion probably much longer than I should have because I was comfortable. I liked the people who worked there, I liked the atmosphere, and the haircuts were satisfactory, at times. I knew how difficult it was for me to find someone who could actually cut my hair and I had tremendous anxiety when thinking about searching for a new salon. But I had to break it off. I'm not saying that Fusion Salon isn't a good place to get your haircut. I'm sure if I were a White woman looking to update her look or a White man asking for something easy, I'd probably still go here every three to four weeks. Unfortunately, I don't fall into either of these categories.

Free drinks, a scalp massage, hot towels... sorry, where was I?…read more Going to Fusion is a fun and relaxing experience. The atmosphere is chill and hip, the staff focused and talented. I've seen Nico many times and he always helps me figure out the right cut, gives me ways to style it, and really puts in extra care, thought, and time. Some of my friends go to Andrea, and I've heard amazing things about Jes. These guys are top notch! A little on the pricey side (depends on who you see) but ask about student discounts.

Very rarely do I give poor reviews. But I had such a poor, upsetting experience and do not want…read morethis to happen to anyone else getting their hair done for a special event. I came as a new client for an up-do and was paired with Shannon (very kind and friendly). I was prepared with an inspiration photo and clearly stated I was looking for a more romantic loose style up-do. Shannon had to redo my hair twice because it was NOT anywhere near what I wanted. Honestly, the first style looked so horrible I almost cried. After she pinned it a second time, I was still unhappy but settled. I just truly felt like my photo was quickly looked at and I was given the standard up-do. After my hair, I went upstairs to have my makeup done. While sitting for my makeup, pins were sticking out of my hair. Shannon had left so I had to have another hairdresser pin me to prevent my up-do from coming undone. I'm posting my inspiration photo and the end result. I fully understand that I wasn't going to have the exact result as my inspiration photo but I find both hair styles vastly different. It's like mine started as very formal and the bottom an informal messy bun.

I love this salon! I just went for my first visit for highlights a few months ago and worked with…read moreMelina. She was so sweet and welcoming as soon as I walked out. I had a picture of what I was trying to recreate and she brought it to life! The interior of this salon is also just adorable - you can tell the girls put a lot of time into decorating it. Addendum: I've now gone back here for a second visit for a touch up and trim with Melina again. Melinas very talented, and instead of just going with what we had done before recommended a new coloring treatment that I love even more than my first visit. I'm definitely going to be a repeat client now!

So...I've driven by many times and finally got the opportunity to come. I made an appointment with…read moreNick as I've known him what seems forever. (He's the first person I met when visiting Rochester almost six years ago. He's come full circle coming back to this area. He's an excellent stylist and colorist. This place is lovely, the color scheme is shades of gray and it's kind of sleek. I got a tour and saw the treatment rooms for facials and massage (the massage therapist I hear works at Strong as a medical massage therapist so she knows her stuff) the facialist has been doing her trade for about 30 years so she knows her stuff. You make an appointment so she can determine what is needed to give you your very best facial. I think this is an excellent idea as most people when the come for a facial of course fill out a form but you really don't go over things until you are on the table so to speak. Due to Covid you will be asked to fill out a simple form and your temperature taken. Everything is disinfected including the chair and sink where your hair is washed. You can get manicures and pedicures. Also from what I read they do eye brows, waxing an spray tanning. It's a great little place with a lovely staff. You are warmly greeted and even though it's different with Covid it's still a pleasant experience. I need to try a facial. Prices are fair.. any questions contact them they are very helpful. Plenty of parking.

This is still not over somehow. The salon owner has contacted me stating she is pursuing legal…read moreaction because she is not represented by the independent contractors that rent the chairs. Michelle texted me this long thing saying I was blackmailing her (don't think she understands what blackmail is) and the cops have contacted us, I don't even know what the charge could possibly be, unless they have created a new law I didn't know about before. Just stating that I stand by my experience of this salon having creepy vibes and that the hairdresser showed up late and tried to take as much of my money as possible and then tried to get it back when I got it refunded correctly the first time. Lol. Please refund me for the haircut and I'll take this down, I'll say a prayer in Jolie's name, anything, don't care. please just release me from this loop. I want to forget I ever went here. -- One more update as the salon hs threatened us with legal action because of a yelp review... I am happy to amend this review if I felt like the salon wanted to refund me for the charges I did not consent to. But really threatening legal action over a bad yelp review seems a bit extreme to me. I really am pursuing a partial refund for services I was charged for unknowingly and the tip. When I asked for a refund on those charges she offered to give me a bottle of shampoo. I am not even requesting a full refund. I feel that is more than fair and the stress that this has caused is just crazy. Again, I am happy to take it all down if we could just get the refund and then i will never come back and bother anyone again. But please refund me for the things I did not ask for, hair shimmer, balayage when it was really highlights, the additional add ins, and the tip. Leaving 200 for the hairdresser. Please I'd like this to be over. I will just delete the whole thing I don't even care. I still like the color. - Just updating because dealing with getting the charges reversed for the services I didn't request has been hell.... the bangs are looking good since I had another girl cut them. Color has held up alright. I'd go to a girl besides Michelle if I went back here, but seems kinda sketchy they can just add on hundreds of dollars without asking. I appreciate the owner reaching out but what would really help would be asking Michelle to inform clients ahead of time when adding in services and products and also to arrive on time