I came a week ago for a manicure. Today for a pedicure with my bestie…read more I love how they clearly communicate the prices and how to move my feet. Tammy has very strong hands! Not too much pressure but very good. She was the quiet type but warm and not distant. Lilly did my bestie pedicure and was so cheerful and positive. Very clearly communicated. The background music was pleasant and not too loud but I was distracted and Lilly made sure to clarify for me.

I really wanted to love this place. I had a nice experience when I walked past and waved Hello and…read moremade an appointment. But the actual appointment itself let me down. I'll explain why. When I arrived I had a couple of coats of polish on my nails and they asked me to put my hands into a bowl of acetone and they'd be right back. I waited 20 minutes with my nails soaking in acetone before she came back. I was very concerned as I'd never been told to leave my real nails in acetone that long. I did as I was told and after 20 minutes she came back and painted my nails. The polish looked pretty but the very same day it started to peel off like the kind of polish children use. It all just peeled right off. I kept thinking it was because my nail bed had absorbed so much acetone that the polish literally wouldn't stick. The very next day half of the polish peeled off on its own. The lifting and peeling polish was getting stuck in my hair when I'd run my hands through my hair and just come right off. It's been a week and my nails are just getting worse each day. I am uploading photos to show the damage to my nails which was caused by soaking my nails in strong acetone for 20 minutes. I want them to know that I'm disappointed because I paid $25 plus tip for polish that wouldn't stay on my nails for even 1 day - due to my nail bed soaking up the acetone. Also; my entire nail is disintegrating on each finger due to the harsh acetone stripping my nails of keratin. See image please. I just want them to know, so it doesn't happen in the future to other customers. +1 Stars: for the beautiful paint job. -4 Stars: to damage & polish peeling off on first day. PLEASE DO NOT SOAK REAL NAILS IN THE ACETONE YOU USE FOR REMOVING POLISH FOR 20 MINUTES. My nails are very damaged.

They do good nails here, and I keep wanting to give them another chance because they are so close…read moreto where I live. However, it is getting very frustrating that even when you have an appointment, you are still expected to wait at least an hour. I understand that walk ins are part of the business, but that should not mean they are prioritized over customers who took the time to schedule an appointment. Today, I arrived at 11:00 a.m. for my 12:00 p.m. appointment because I was hoping to get a pedicure beforehand. I did not have an appointment for the pedicure, so I completely understand having to wait for that. I am not complaining about that because that was my choice. By the time 12:00 p.m. rolled around, I no longer cared about getting a pedicure. I was perfectly fine with just having my nails done because that was the appointment I had actually scheduled, and not booking a pedicure was on me. My issue is that when my appointment time came, I was told I would still have to wait because there was another client ahead of me due to the salon being behind from taking walk ins. At that point, I had a scheduled appointment, and I should not have had to wait another hour. If appointments are consistently delayed because of walk ins, then there is really no point in making one. This is not the first time this has happened. I really do not like leaving negative reviews, but this has become a pattern, and it is very frustrating when you schedule your day around an appointment only to end up waiting well past your reserved time. Unfortunately, this was the final straw for me. I really like the quality of their work, but I am not willing to schedule an appointment only to wait an hour or more after my appointment time.

I've been here several times and it is really a hit or miss. Sometimes I get great results with the…read moregel manicure, and other times they feel very rushed and sloppy. This last time was unfortunately the latter. Just overall rushed, sloppy, uneven nail filing, and glitter top coat ended up very spotty. It is also annoying and unprofessional when the nail tech is on their phone not paying attention half the time. Overall, I'd say it is "mid."