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    Marco Polo Global Restaurant

    3.9 (305 reviews)
    Closed 11:00 am - 8:00 pm

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    MARCO POLO GLOBAL RESTAURANT ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Recommended Reviews - Marco Polo Global Restaurant

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    Entrance
    Kya B.

    Marco Polo has been a beloved restaurant in my family for over a decade. We spent many special occasions here and always loved the food and service! While visiting my parents over the holidays we decided to treat ourselves to dinner here, but found it under new ownership. It was unwelcoming and unprofessional from the moment we stepped in. They refused to honor a gift certificate that was purchased within several months from that date (which is not legal under Oregon law), but we decided to stay anyway and give it a try. Our server was unkind and had no understanding of the vegetarian menu. We didn't get the correct dishes and when we politely asked for the dishes we ordered, the server wasn't apologetic or helpful. The dishes we did receive were pathetic versions of our old favorites. I have been a server at times in my life and am very forgiving, but I couldn't believe how many things went wrong and how those mistakes were handled. The prices were also higher and the ambiance has taken a turn for the worse. My parents are the sweetest, but they felt so unwelcome and said they'll never go back again after that experience. It saddens me to know that one of our favorite restaurants has lost its heart. I hope the staff works on being kind. The new owners should not be able to keep the old reviews if they can't maintain the same standard of service.

    The view from my table.
    Bronwyn E.

    This is probably my favorite restaurant in Salem, Oregon. I have been here at least 3 or 4 times. They have a variety of choices including a special gluten free menu and vegetarian menu. My favorite YouTuber - Justinscarred (Justin Willits - Randomland) also loves this restaurant too whenever he comes up to Salem (from California) he makes sure to stop too. (He also has lots of dietary concerns that limit his visits to restaurants, but this place works for him). The restaurant definitely sets the bar with good food and great variety. I'm hoping that someday my favorite YouTuber will have a meetup party / meet n greet here. The menu is extensive with lots of options including Asian, Italian, and American entree choices. I love the variety , but it sometimes makes it difficult to choose. The portions are substantial and we walked away with a big box of leftovers. They also offer a small menu for senior citizens that is discounted. The Asian dishes come with a brown rice option and they are so tasty and the rice blends so well with it. The food is healthy and each entree has lots of great veggies. The atmosphere is beautiful and the views are over-looking a Salem water garden park. I only have 4 stars instead of 5 for a couple of reasons. One reason is the restaurant is not the easiest to get to. My elderly father felt like it was a bit challenging to walk from the back parking lot around the restaurant and up the ramp. There was no elevator found and the walk was a bit long and a tad difficult for him. If you cut through the parking lot to the plaza you encounter the stairwell up to the restaurant, but that's a bit challenging for some older people and people with disabilities too. I thought this place had an elevator, but we certainly didn't find one. During my recent visit last week I encountered a piece of metal almost like wire in my my dish. That was a bit alarming and the waitress knew it was the exact metal from the bristle brushes that clean their woks. She knew it was accidentally placed in my food. Our waitress spoke to her manager about it, and they did decide to provide me with a complimentary meal due to this mistake. Despite this alarming mistake, I would definitely come back. The food is really good and healthy. My favorite restaurant in Salem, Oregon used to be Kwan's, but after Kwan's closed - this has been the best alternative over the past 6 years (2019-2025). Definitely try it.

    Potsticker made with canned chicken that smelled like cat food
    Rachael H.

    Despite my best efforts, I continually find myself here. My older relatives love it, but this has got to be the worst restaurant in Salem. I've been many, many times, unfortunately. The Asian dishes are covered in about a cup or sickly sweet sauce. The European dishes are cheap or just bad cuts of meat not cooked properly (usually way over done, dried out, and hard.) The desserts are blah and not worth it. At a relatives birthday party, I had a potsticker. I almost threw up when I bit into it - it smelled exactly like cat food. I spit out my bite in my napkin and looked inside - clearly this is canned chicken. How disgusting. I have never, ever been served canned chicken at a restaurant, let alone one charging $20 for 93¢ worth of pasta. That is some hutzpah. There were also tired and broken tortilla chips that clearly came from Costco and what seemed like Trader Joe's artichoke dip. Nothing was fresh or made in house. The syrup they dumped all over my kids' $20 orange chicken seemed like the ones they sell at the grocery store. I will only come here again if forced by my elders or severe dietary restrictions dictate it. I wound up ordering fettuccini - the most boring, bland thing on the menu because I was afraid I'd get very ill eating meat prepared here. The sauce was literally like Ragu or something gross from the 70's out of a can. The breadstick was 100% frozen and microwaved. The overall vibe was school cafeteria. The restaurant was very dingy and dirty; the carpeted stairs were absolutely filthy. It's very tired inside. At one point a glass baby bottle got knocked over and cracked, spilling milk everywhere. The waitstaff was in the middle of serving dishes and just kept serving. No one helped us with the glass or milk. We wound up using every (nonabsorbent, linen) napkins we could to sort of move it around. I went looking for a broom or something to sweep up the glass with (they just left it on the floor under a toddlers feet) and that was eye opening - the back of the house looked like the "before" of an episode of Hell's Kitchen - FILTHY. Eat here at your own risk of food poisoning. If you want Italian food, walk 50 feet away and go to Gamberetti's. They make the pasta fresh in house, and all their sauces, too. And they have a killer bar.

    Fried rice  and vegan potstickers
    Paul G.

    Great taste ,Great menu selection, vegitarian, vegan, gluten free. Friendly service. Amazing view of the park.

    a plate of food
    Amayah E.

    This place was just okay! I ordered the vegan raspberry chicken dish and it was flavorful and different. I wouldn't order it again though. I like that they tried include a unique option for vegans too! They definitely tried but it just wasn't there for me. It's missing something but I can't really put my finger on it. Also the appetizer was too greasy, my stomach felt funny after eating it.

    The front of the menu.
    Matthew B.

    My wife's work place had a business meeting and yours truly tagged along. Wife said this place was really good;I was excited to try it. First and foremost, the wait staff and the servers had excellent customer service and came around right when it was needed,and always with smiles on. I had the Fish and Chips and I'm glad I went with it,it was amazing. My wife had the curry and she loved it. I loved the atmosphere of the place,lots to look at around the restaurant. I'll definitely be going back.

    Happy Family, Egg drop soup (from lunch) for dinner, too!
    Flory W.

    We were meeting a couple in Salem, and since we were planning to visit here, next time we visit Salem, so here we are, in the middle of a pandemic. We ate our food outside on 2 picnic tables. It was cold outside, but with Covid 19, there was no other option. The food we ordered was ready when they said it would be. It was well packaged. They all tasted good. We ordered: the Appetizer Sampler, Chinese pork, Egg drop soup, Happy Family Meal which came with rice, Sweet Potato Cake, it came for 4 Fortune Cookies. It also came with dipping sauce and plastic utensils. It was a typical Chinese Food Restaurant and the food was very good. I could have ordered the Fettucine or Spinach Ravioli, but didn't. Next time? We have plenty leftover for dinner! Saving the cake for lunch Monday. My friends, I asked for their reviews, since it is their first time to go too: "I thought the food was wonderful. Nice large portions, too. I didn't go in, so I cannot comment on the atmosphere inside. They seemed to have a nice steady stream of customers while we were there. Did they have a bathroom open for visitors, especially visitors who come from out of town?" I thought this was a good question, luckily, none of us have to go!

    Orange chicken

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    1 year ago

    Awesome haircuts with a really friendly team! The take the time to give you the best cut possible. They NEVER rush.

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    Food and Service was great Excellent selection of food for All to Enjoy. Can't Wait for next time.

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    Page 1 of 8

    Ask the Community - Marco Polo Global Restaurant

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