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    Maria Lourdes Carpio-Rigo, DMD

    3.4 (5 reviews)
    Closed Closed

    Services - Maria Lourdes Carpio-Rigo, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Maria Lourdes Carpio-Rigo, DMD Photos

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    12 years ago

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    11 years ago

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    14 years ago

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    10 years ago

    I've known my Dentist since High School. I personally love my dental office! I've had nothing but excellent experiences w/ this office.

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    Hercules Kids Dentistry - Cute wall with dental bed and tv on ceiling for the kids  to watch

    Hercules Kids Dentistry

    4.8(131 reviews)
    0.6 mi

    I honestly don't understand how this place has 5 stars. They provide only the most basic care and…read morerefuse to do any real treatment. If you have medical or limited dental coverage, don't even bother--this office does nothing beyond the bare minimum. Every visit ends the same way: a quick checkup, a basic cleaning (the kind you could do yourself at home), and then a referral elsewhere. They repeat things you already know instead of addressing actual dental needs. It feels like a complete waste of time. I would never recommend this place, especially for kids. If you're looking for more than just the bare minimum, I strongly suggest going somewhere else. *********** While I fully understand that a child's safety is a priority, the care provided here is still far below expectations. My child was calm, cooperative, and sat through the X-ray and exams without issue, yet the doctor still refused to attempt the necessary fillings. Instead of trying, the assumption was immediately made that she might move--without any effort to treat her. It is also concerning that no details were shared regarding her actual dental needs. I was not informed about how many cavities she has, what procedures would be required, or what treatment plan was recommended. The default response was simply a referral, which seems to be the standard whenever insurance coverage is not ideal. Additionally, the implication that my child is in this situation because I do not care for her dental health is both offensive and unfounded. You have no knowledge of the circumstances, and to make such assumptions only reinforces the impression that patients are treated here with a dismissive, one-size-fits-all approach. Not every child is the same, and they should not all be boxed into the same category. Families deserve providers who will make an effort and offer treatment options beyond doing the bare minimum or resorting to putting a child under anesthesia for even the smallest procedures. Your response only comes across as an attempt to defend yourself rather than addressing the actual issue or providing any resolution. This does not reflect accountability or concern for patients. The so-called "5-star" rating is misleading. The reality is that this office does the bare minimum, avoids treatment, and immediately refers patients elsewhere rather than providing proper care. Parents bring their children here expecting help, not excuses, assumptions, or dismissive remarks. Until there is a real effort to listen to patients, treat each child as an individual, and provide solutions beyond referrals and anesthesia, these positive ratings mean nothing.

    Please understand that while a business advertises that they accept certain insurance, there is a…read moreprocess. Please make sure you ask questions and understand the process. For instance, they may "ACCEPT" your insurance- as long as YOU pay upfront and get reimbursed later this is NOT where you have your insurance on file and are covered for a certain amount and only have to pay a co-pay or if it goes over that amount. Even when I was speaking with an employee, I had to ask questions for clarity when they said that they did "ACCEPT" the insurance, but there would have to be a reimbursement. It was not explained WHO would be reimbursed, me or the dental office. Although you have your insurance, you are still handling the entire process of payment and reimbursement to yourself, depending upon what services are performed- the insurance company may or may not cover a certain amount of money for certain services, you may just have to pay out-of-pocket altogether. I am giving a four star because of the lack of clarity when advertising that all insurance or specific insurance is accepted and then for the employee to not be able to thoroughly clearly or properly explain the details. These little details can be confusing and detrimental to a client. Hope this helps.

    Photos
    Hercules Kids Dentistry - Fun murals and TVs above each chair!

    Fun murals and TVs above each chair!

    Hercules Kids Dentistry - Ready for her appointment with Dr. Bala! She wanted me to send you this picture and say thanks for the healthy lollipop!

    Ready for her appointment with Dr. Bala! She wanted me to send you this picture and say thanks for the healthy lollipop!

    Hercules Kids Dentistry - Great technician. Very patient and thorough with cleaning.

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    Great technician. Very patient and thorough with cleaning.

    Youthful Tooth - Waiting

    Youthful Tooth

    1.6(91 reviews)
    1.3 mi

    Today there was a lot of frustration with this office, the inconsistent with documentation. Let me…read moreshare the front desk clerk Sandra Kennedy was truly unhelpful, she gave me two forms to updated, I've requested the previous ones as she kept giving me one form not willing to give me both to complete at once. As I asked her am I updating my signature and date since nothing changed. She informed me the full form, I let her know this has not happened- so I requested the original one when I started to get an idea of why am I doing this now. She then goes to say you don't have to do the appointment today (clearly I don't- but I am here) I asked for someone else, (manager) she said she will contact him and let him know (ugh what, no share his information so I can express this information on why you need training) hopefully this manager reads this, but your staff member (Sandra) needs training on active listening. As my frustration came about, you can hear in my tone I am over trying to rephrase my question and not getting a clear answer with understanding. Gladly, Esmeralda stepped in calmly to help with an updated medical/ history form for me to update my address, phone number, date and signature. I'll like to add, Sandra gets training with learning the forms at the facility to avoid irritating clients because that was an easy fix. My final request from my visit today is can this form be sent digitally when we confirm appointments so that it will be complete before hand and confirm at check in? In addition to this, I'll like to add the timing was well. We were able to be seen quickly after my irritating conversation with the desk clerk Sandra and the rotating Dr. hopefully the manager calls to discuss this incident since Sandra shared that she will disclose it to him.

    Don't take your kids to this place! They put crowns on 2 of my sons front teeth and they placed the…read morecrowns so tight that his baby teeth won't fall out and his adult teeth are growing behind the crowns and they won't do anything about it, even though it's their fault. The office manager is rude and not helpful at all because she wouldn't let the dentist look at him without me paying! Although we paid them thousands of dollars to do the crowns. Don't go here! Go somewhere that wants to actually help their patients! I'll be filing a malpractice against them!

    Photos
    Youthful Tooth - Not enough space to sit because of so many people in here!

    Not enough space to sit because of so many people in here!

    Youthful Tooth - Empty...

    Empty...

    Youthful Tooth

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    Pinole Hills Dental - Before - Chipped tooth

    Pinole Hills Dental

    4.2(21 reviews)
    2.1 mi

    Very satisfied with dentist. I found him on Denti-Cal website. Professional, trustworthy and…read morehonest, he checked with Denti-Cal first to see if they would approve and they did. He put on 2 crowns front and back. Previous dentist charged me $1,500 for a crown and never checked with Denti-Cal.

    I've always been extremely picky when it comes to dentists--and to be honest, I used to dread going…read moreto any dental appointment. That completely changed after visiting Miss. Dr. Galustyan. From the very first consultation, she made me feel heard, respected, and truly cared for. Her calm and confident approach immediately eased my anxiety, and she took the time to explain everything clearly, down to the smallest detail. What impressed me most was her precision and dedication. She didn't just "fix" my teeth--she made sure the results looked and felt perfect. I walked out of her office not only with a healthier smile, but with a whole new level of confidence and comfort I never thought I'd feel at the dentist. And I have to say, her entire team is just as incredible. Every staff member was warm, professional, and welcoming. From the front desk to the dental assistants, everyone went out of their way to make me feel comfortable and cared for. It's rare to find a place that combines such high-level expertise with genuine kindness, but Dr. Galustyan and her team do exactly that. I can't recommend them enough--especially if you're someone who's been nervous or hesitant about dental care. This is the place that will change your mind, though they are very affordable compared to the other places that I checked. Thank you all!!

    Photos
    Pinole Hills Dental - After - Crown that was put on chipped tooth.

    After - Crown that was put on chipped tooth.

    Pinole Hills Dental
    Pinole Hills Dental

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    Maria Lourdes Carpio-Rigo, DMD - generaldentistry - Updated June 2026

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