Thank you for your prompt service , kindness and a job well done, every time that John came to my…read moreapartment at the Alexandar Apartments in Santa Rosa... If ever asked by someone I would recommend Rats to Roaches..and John..

They came quickly and so far, so good! Personable employees and will return for 3 years.read more

Hydrex has done a termite inspection, a full house tenting/extermination, and regular service over…read moremany years. Ricardo is the professional Who cheerfully greets us and does a great job of rodent control, termite protection and just keeping the bugs out. My home is located on a canyon so there are a lot of mice and rats that Ricardo catches. One day he called my attention to a rattlesnake just a few feet from the house. He help me relocate the rattler. there are only good things to be said for the professionalism at Hydrex. I felt that with the man we had before Ricardo and with Ricardo it was kind of like having a security service. They go around the outside of the house keeping a good eye on things looking out for my interests. My serious thanks to Hydrex.

UPDATE: I tried to work with Hydrex to correct the damage they made, and hid behind contracts and…read more"uncertainty" to brush me off. I am filing complaints with the Better Business Bureau and 7 On Your Side. I just wish companies would accept the responsibility when they mess something up. But they never do. I'm including a copy of the email I received from them, just to put their tactics on blast. So so sad that this is how businesses behave. Oh well, on to the next. ========== Today I cancelled my bi-monthly pest service at two properties. While everyone I have ever been in contact with has been very nice, they just don't seem to have it together when it comes to their business. On several occasions, they have either showed up late, or not at all. Or, they have shown up at the wrong property on the wrong day. My most recent inside spray made a mess all over ever floor in my house, which has never happened before and required I spend time cleaning floors I just cleaned. At the end of the day, dealing with them became the pest. While they are reasonably priced, I don't see the value in their service, which is a pity. I like to use local, but in this case, it didn't work out.

I scheduled an onsite visit and agreed to the $100 initial inspection fee. The agreed upon 2 hour…read moretime for the inspection came and went without a call about being late or even rescheduling a new time. Several days passed and still no follow-up. Based on the other reviews, this lack of professionalism is a recurring pattern with this company. I had chosen this company to support locals but will now hire help from Santa Rosa instead. ---------------- UPDATE #2: Mike lost more due to his failure to show up for his appointment than I estimated earlier. Just got an estimate from Tactics Rodent Exclusion to fix the same problem. Will be paying them $1125 to pest-proof our property. As Mike did reply below and is a local, I upped this to a two star review in hopes that he will be more professional in the future. ---------------- UPDATE #1: Mike replied to my post above and claimed to have called and left a VM declining our business. If that were true, my review would not be here. I double-checked and no VMs were left. So keep in mind as the others below have said, Mike isn't interested in non-recurring revenue jobs. I was expecting to pay $250-500 for Mike to install pest-proofing material around our house to keep mice out. If your project isn't worth more than this amount of money, then seems you need to go elsewhere. In either case, if Mike had left a message declining our work or simply said so up-front, I would have been able to skip this review.

Here is Mike from Provex response to my review on Yelp which I can't respond back too. So let me…read morehere. First of all my landlord at the time paid him but I hired him. Two- why do I have to hound him to come back and show proof of that? I called him multiple times as well and he never called me back. But is it my job to chase a service provider we hired for months? I see that Mike also claims no dedication or follow thru even by his own response here "your rats not mine". My man caught five rats with our traps. Mike caught one. He didn't even follow thru with his job but he was paid in full. So just so you all know when Provex comes out to your home they consider themselves done once they placed their traps. Great doing business with you Mike. And yes my reviews were meant to stop you from screwing over more of my friends family and neighbors and if you don't like it, stop screwing people over!

I can't say enough good things about the service we received from Guardian Wildlife. Dedicated,…read morepersistent, and determined to keep the critters out of your home. Super pleasant, informative, and communicative. Highly recommend.

Five Stars - Evicted the Rodent Roommates I Never Signed a Lease With…read more If I could give Wildlife Exclusion Specialist more stars, I would--mostly because they helped me reclaim my home from the tiny, uninvited tenants who were throwing nightly dance parties in my attic. Rats and mice had turned my place into their own Airbnb (minus the payment and with far more droppings). I was starting to question who really owned the house. Enter Wildlife Exclusion Specialist, the heroes I didn't know I needed. They arrived on time, assessed the situation with the calm confidence of people who have seen things--things involving tails, teeth, and shredded insulation. Not only did they seal every entry point with surgical precision, they somehow managed to do it without making me feel like I'd been living in a horror movie (even though I had). Within days, the scratching stopped. The nighttime rodent rave was shut down. Peace returned, and I no longer wake up wondering if a mouse is using my toothbrush. Professional, responsive, and strangely charismatic for people who spend their days confronting squeaky squatters--Wildlife Exclusion Specialist lives up to the name. Call them. Your sanity (and your wiring) will thank you.

Josh came out to check under our deck for some critter(s) that we heard messing around under there,…read moreand driving our dog nuts. He very quickly found their entrance point and determined that it was most likely a skunk. He then referred us to Animal Out Solutions for wildlife relocation, who we also highly recommend.

I bought my place but couldn't move so I rented it. The tenants said the detached extra room is…read moretermites infested and has to be taken down. I said no! I moved back two years later (in 2021,) and hired the company. Josh is VERY knowledgeable, responsive, and has great work ethics. He said they were Carpenter ants. He got rid of them for good during two times visit. He also took care of under the house by capturing rodents and installing new screens. I'd never work with anyone else. He's pricing is reasonable too. Thank you.

Chris is an expert in his field, reasonably priced and I highly recommend him to anyone with a bee…read moreissue!!!

Chris is the best. Fun, knowledgable and dedicated! We had a honey bee hive somewhere in the dry…read morewall of our equipment shed and it turned out to be a huge hive of over 70,000+ bees! Cleared out in a day all thanks to Chris. Thank you!

I used Adam a few years ago and he was great. I don't know what has changed, but it's really…read moredisappointing. I set up a time for him to come out. He rescheduled twice, then just stopped responding. I tried multiple times to contact him and have him come back out - no response.

Very glad I called Adam to solve our mole problem. It had been disturbing our landscaping for…read moreyears, and Adam caught it with no mess. He identified far more tunnels than I had noticed, found the best places to lay the traps, and came by every day to assess until the mole was caught. Adam was communicative, easy to work with, and absolutely the right person for the job.

I highly recommend Ron and Sonoma Trappers…read more He quickly and expertly removed a rattlesnake hanging out by my front door. Quick response, perfect communication, friendly service. Can't go wrong.

I needed help removing a family of raccoons from underneath a clients MH. Ron responded quickly and…read morewent out the same day to set up a trap. I was pleased with his promptness and the fee was very reasonable. Will definitely keep their number and call again if I need this kind of service.