I highly recommend Ron and Sonoma Trappers…read more He quickly and expertly removed a rattlesnake hanging out by my front door. Quick response, perfect communication, friendly service. Can't go wrong.

I needed help removing a family of raccoons from underneath a clients MH. Ron responded quickly and…read morewent out the same day to set up a trap. I was pleased with his promptness and the fee was very reasonable. Will definitely keep their number and call again if I need this kind of service.

Awesome!!!!! Great service! Rodent Team! Call and see how they can help you. You will be glad you…read moredid!!

Two weeks into the 30 day rat trapping service, and Brandon continues to be just as impressive as…read morehe was at the start. His experience and expertise are obvious and are a big help to this customer who wants to understand every aspect of my first ever rat invasion. He is also a hard worker and is very focused on customer satisfaction, answering questions thoroughly and offering potential solutions for every possible scenario. Oh, and did I mention he catches rats?

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

Josh came out to check under our deck for some critter(s) that we heard messing around under there,…read moreand driving our dog nuts. He very quickly found their entrance point and determined that it was most likely a skunk. He then referred us to Animal Out Solutions for wildlife relocation, who we also highly recommend.

I bought my place but couldn't move so I rented it. The tenants said the detached extra room is…read moretermites infested and has to be taken down. I said no! I moved back two years later (in 2021,) and hired the company. Josh is VERY knowledgeable, responsive, and has great work ethics. He said they were Carpenter ants. He got rid of them for good during two times visit. He also took care of under the house by capturing rodents and installing new screens. I'd never work with anyone else. He's pricing is reasonable too. Thank you.

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

I've been a customer for a few years and am completely satisfied with their service. My house has…read morean ant issue and the regular maintenance I receive keeps them at bay. From time to time Mother Nature claps back, but New West is kind enough to stop by and do a follow up at no extra cost. The customer service is amazing. I love how respectful and friendly Cash and Staci are. Additionally, I find the cost to be completely reasonable. I enjoy supporting local business instead of one of those corporate companies.

I scheduled an onsite visit and agreed to the $100 initial inspection fee. The agreed upon 2 hour…read moretime for the inspection came and went without a call about being late or even rescheduling a new time. Several days passed and still no follow-up. Based on the other reviews, this lack of professionalism is a recurring pattern with this company. I had chosen this company to support locals but will now hire help from Santa Rosa instead. ---------------- UPDATE #2: Mike lost more due to his failure to show up for his appointment than I estimated earlier. Just got an estimate from Tactics Rodent Exclusion to fix the same problem. Will be paying them $1125 to pest-proof our property. As Mike did reply below and is a local, I upped this to a two star review in hopes that he will be more professional in the future. ---------------- UPDATE #1: Mike replied to my post above and claimed to have called and left a VM declining our business. If that were true, my review would not be here. I double-checked and no VMs were left. So keep in mind as the others below have said, Mike isn't interested in non-recurring revenue jobs. I was expecting to pay $250-500 for Mike to install pest-proofing material around our house to keep mice out. If your project isn't worth more than this amount of money, then seems you need to go elsewhere. In either case, if Mike had left a message declining our work or simply said so up-front, I would have been able to skip this review.

Here is Mike from Provex response to my review on Yelp which I can't respond back too. So let me…read morehere. First of all my landlord at the time paid him but I hired him. Two- why do I have to hound him to come back and show proof of that? I called him multiple times as well and he never called me back. But is it my job to chase a service provider we hired for months? I see that Mike also claims no dedication or follow thru even by his own response here "your rats not mine". My man caught five rats with our traps. Mike caught one. He didn't even follow thru with his job but he was paid in full. So just so you all know when Provex comes out to your home they consider themselves done once they placed their traps. Great doing business with you Mike. And yes my reviews were meant to stop you from screwing over more of my friends family and neighbors and if you don't like it, stop screwing people over!

We've been using Nature Pacific Pest Services for about 6 years and couldn't be happier. Our…read moretechnician Angel truly lives up to his name -- he has the personality of an angel! He's always friendly, professional, and very knowledgeable. Before their service, our ant problem was terrible. Ants were constantly coming into the house and we couldn't even leave our cats' food out without them swarming. Since we started with Nature Pacific, the ants no longer come inside our home. We have both dogs and cats, so using a pest control company that is pet-friendly and doesn't rely on harsh chemicals was extremely important to us. This company has been amazing. Great service, trustworthy, and pet-safe. Highly recommend!

Tony from Nature Pacific came to my home for an estimate on removing critters from my subfloor by…read moreputting a one way door with a camera in one of the vents and installing 5 new fire resistant vents.He was straight forward on what needed to be done and gave me a reasonable estimate. I accepted the offer and on the 3rd day he came back and finished the work. He was honest, and did a great job within 2 hours. He was very professional !! Definitely will use this company again for future needs!!!

"Uh, honey?" "Yes dear..."…read more"Have you seen this black spider in the corner of the garage? The one with the red hour glass on the underside and a really firm spider web?" **Runs into the garage** "Oh crap, that's a black widow!!!" Crap indeed- call in the "Pest Busters"!!!. Bay Counties came recommended by our neighbors and David came out right away. He sprayed the exterior and treated the black widow web efficiently and quickly. So fast that we barely noticed him come and go. He did come back and do monthly maintenance (at $95 a pop), however after awhile the spiders stopped being an issue (perhaps he did too good a job!) so we ended the monthly contract. The Bay Counties Termite and Pest office staff was flexible with cancellations also quick with their response and billing. I'll be quick to call them the next time the next pest pops up...

David is the best. He calls me in advance of when he's coming. If I leave the dogs home, he is…read moreespecially careful not to leave the fence open when he is servicing the backyard. He shoots me a text to remind me. Great service for many moons! Thank you!!!