All I can say is thank god we hired this company because we were about to lose our mind with the…read morerat problem we were having. Tyler was extremely detailed and thorough with the initial plan and estimate. The company comes out regularly for trap inspection and follow ups and each time we've had no signs of the rats re-entering our space. The final walk through was this week and I couldn't be more pleased with the outcome!! Highly recommend.

Fantastic service. I've had positive experiences with both Richard and Morgan. Morgan in particular…read moreis extremely knowledgable, helpful, and personable. The type of guy that a lot of home service companies are missing: Someone who's passion for the work leads to great results for the customer.

Awesome!!!!! Great service! Rodent Team! Call and see how they can help you. You will be glad you…read moredid!!

Edited to provide more information. Two visits (spray outside and bait traps inside) reduced but…read moredid not completely resolve my Odorous Ant problem. They returned a couple of weeks after 2nd visit. Also, during last visit, technician placed a small amount of unsheilded left-over bait on a corner of my kitchen window sill (I have pets that might access). I resolved the ant problem myself (at least for now) by purchasing and placing another commercial product's bait traps around the outside perimeter of my house.

We've been using Nature Pacific Pest Services for about 6 years and couldn't be happier. Our…read moretechnician Angel truly lives up to his name -- he has the personality of an angel! He's always friendly, professional, and very knowledgeable. Before their service, our ant problem was terrible. Ants were constantly coming into the house and we couldn't even leave our cats' food out without them swarming. Since we started with Nature Pacific, the ants no longer come inside our home. We have both dogs and cats, so using a pest control company that is pet-friendly and doesn't rely on harsh chemicals was extremely important to us. This company has been amazing. Great service, trustworthy, and pet-safe. Highly recommend!

Tony from Nature Pacific came to my home for an estimate on removing critters from my subfloor by…read moreputting a one way door with a camera in one of the vents and installing 5 new fire resistant vents.He was straight forward on what needed to be done and gave me a reasonable estimate. I accepted the offer and on the 3rd day he came back and finished the work. He was honest, and did a great job within 2 hours. He was very professional !! Definitely will use this company again for future needs!!!

Reached out to have a yellow jacket nest that was next to my house in a bush get sprayed. I am…read moreallergic and have three small kids, need to get rid of them. Our service man was very nice and seemed to do a thorough job. Two weeks later though, nothing has changed, bees still buzzing in and out. Called to have it serviced again and they were going to charge me a second time. I think the pros can take care of a small nest in one shot. Cancelled the call and won't be using them again.

They could do better in notifying their customers of price increases. Just recently had my home…read moreserviced and find out that my bill has increased by $10 ? I do realize that costs have risen, but it would be good business to notify your customers of price increases before the fact, not when you receive the bill. Also, there was a time when removing cobwebs was a part of the service, not anymore. In and out in 15 minutes!

UPDATE: I tried to work with Hydrex to correct the damage they made, and hid behind contracts and…read more"uncertainty" to brush me off. I am filing complaints with the Better Business Bureau and 7 On Your Side. I just wish companies would accept the responsibility when they mess something up. But they never do. I'm including a copy of the email I received from them, just to put their tactics on blast. So so sad that this is how businesses behave. Oh well, on to the next. ========== Today I cancelled my bi-monthly pest service at two properties. While everyone I have ever been in contact with has been very nice, they just don't seem to have it together when it comes to their business. On several occasions, they have either showed up late, or not at all. Or, they have shown up at the wrong property on the wrong day. My most recent inside spray made a mess all over ever floor in my house, which has never happened before and required I spend time cleaning floors I just cleaned. At the end of the day, dealing with them became the pest. While they are reasonably priced, I don't see the value in their service, which is a pity. I like to use local, but in this case, it didn't work out.

Need to get on one page. Had multiple people tell me different prices. Once we figured it out, I…read morecall back to schedule them again and once again told a different price. Just seems unorganized, untrustworthy and expensive. Other pest company's offer a 30 day guarantee at a reasonable price.

Not only did they set up effective traps to help me to close all possible entrances to the house…read moreand our crawl space. It's been 3 years that we are rat and mouse-free. I highly recommend them and would use them again if I had another problem.

Jim and his crew are outstanding. They arrived and promptly addressed the issue. The crew was…read morefriendly, polite, and professional. They followed up until they were certain it was resolved. Wonderful experience.

Friendly, fast--and thorough. This company has a great price point. No more bugs here!read more

The service person that came. Out (Cash) was fantastic did a great job checking inside and out for…read moremice, outside in green can there was one that had eaten through the back of the lid and a week ago jumped out by me and went into garden. So he set some traps and did not try to sell me something I did not need he suggested he could come back in a week to check to see what's going.on. Very happy with the service from New west

Love Doug's Bugs!!! They are honest and do not overcharge for their services. I HIGHLY recommend…read morethis company!!! We called them because Terminex told us we needed to tent (again!) but Doug's Bugs checked and they were old dead termites. He came out a week or so later and confirmed. We did not need to tent again. Thank you Doug's Bugs!

They were able to fix all the section 1 items on the inspection report and even went a little under…read morethe predicted cost. Timely, polite, and efficient.