Best dry cleaning service I've ever used! They never disappoint and my clothes always come out…read morelooking brand new. Customer service is top-notch! Have used them various times for last minute alterations and cleaning services -they have always come through!

I've been coming to this family-owned dry cleaner for over 30 years, and I can honestly say they…read moreare the very best in Los Angeles. They're so good that I now live in Santa Monica but I still make the commute here. The quality of their work is consistently excellent--whether it's everyday shirts, delicate fabrics, or special garments, everything always comes back spotless, perfectly pressed, and handled with care. The value is great. The service second to none. Over the years, they've saved me more than once with last-minute requests, always going above and beyond to help. What really sets them apart, is the warmth and professionalism of the owners. They know you by name, greet you with a smile, and take genuine pride in their craft. They even give you some great recs if you travel to Mexico lol. It's that personal touch and reliability that's kept me coming back decade after decade. I really do love this place.

I just wanted to thank Charles the owner for being a stand up guy and business owner!…read more The first couple of times I use this company I encountered quite a few problems unfortunately. Charles reached out personally to see what he could do to fix the issue he credited my account and then I finally decided to use them again I went over the allotted amount just because I needed stuff cleaned anyways and I figured I would just pay the balance but he ended up covering the whole bill which was super nice of him and he did not have to do that! My comforter and clothes were brought back smelling clean and also picked up and dropped off at the original times stated thank you again for making this right!

If I could give zero stars this would be the business. Let…read moreme start by saying that this place is unprofessional, not helpful and I'm sure they don't have qualified people handling your garments. I took in a dress that I wore for my honeymoon, it was brand new. They were taking a long time to tell me it was ready for pick up. So I go in person and the lady tells me the color bleed through and stained other colors. She told me they were trying to fix it. She said it might be a manufacturing mistake. So I gave them the benefit of the doubt. I messaged the small boutique from where I got the dress. I got a call from the owner and she said absolutely not, after selling thousands of this one dress. Not one person had this problem. She said if they could replace the dress, they would but they no longer make it. So I went back to the dry cleaners and expressed my concerns. Why did they take dress in if they knew they couldn't get the job done? She told me it's not their fault, that it happens because of manufacturing. Which is lies. She then proceeds to show me other customers garments and said see, they also had the same problem. This tells me they constantly ruin other peoples clothing and then offer no solutions. She told me to pick up the dress the next day. So I went in. It was ruined. My honeymoon dress was ruined. She did not even offer an apology. I asked her what happens now? do I get reimbursed for what I paid for this dress? She sad the best we can do is not charge you for this dry cleaning. OBVIOUSLY. Now, I know this is just a dress but it's not the first time I had experience an issue. My wedding cocktail dress, they decided to put pin holes through silk. Holes in my dress. They offered to steam it out. If you are still reading. I don't think they can improve. I don't know what dry cleaning practices they are following but given their repeated failures. I don't think they should be in the business at all. They had an opportunity to keep me as a client but failed on the fact that they did not care. I will be reporting to the better business bureau.

Fantastic service Executive image cleaners has the best…read moreservice around. I've been there four times now and after the second time they knew my name and the third time I was picking up for my friend and thought he only got shirts and the mom said he has slacks as well and sure enough he did. Just a level of service, they provide is second to none they truly get to know their customers. I could easily do the pick up service that supplied by the building I'm in, but I choose to come here because of the connection I had the first time walking in.

My husband and I have been going here for over a year now and love Ilbert and his mom Juliana (hope…read moreI spelled it correctly). They always insist that you don't mess with stains before bringing it to them, but somehow are able to remove the stains. They are honest, kind and hardworking people and we are grateful to be able to support their business.

Wonderful Customer service. Came in with a wardrobe emergency (my button on my skirt had popped off…read morebefore my interview so my skirt was falling off ) they were able to repair skirt immediately and I still got to my interview on time! Thank goodness

Don't Recommend This Place At All ! Horrible business. Messed my Louie V Shoes . (1500$)…read more They said they did the job right but in the picture you can tell they still have stains. I personally don't recommend anyone taking their stuff to this unprofessional place.

Went down a rabbit hole reading about toxic chemicals and decided to get my gown cleaned before an…read moreevent. Found this place and made the trek over. I went on a Tuesday and was told Friday initially but was able to get a turn around or Thursday. Place is clean, staff is friendly. They're paperless. I had my receipt in my email. I got a text when my dress was ready Thursday, as well as an email. I got 20% off as a new customer. Very happy w the service. I REALLY wish there was another location closer to Pasadena. I try to limit dtla, but next time I need something cleaned, barring closer location, I'll be back!

They gave me a scare when I went to pick up my favorite pair of pants and thought they had lost…read morethem. I got suspicious since I had just come a week previously to have them re-pressed and they were at the shop, so it would've been strange for them to disappear. Due to my apparent frustration, the clerk called the owner, and to my surprise, she arrived very pretty quickly and found them right away. Although I recommend this store, they have difficulty removing stains, but they will relaunder items if they aren't done correctly the first time. I'm just glad that I will be able to wear these pants on my summer trip.

Marlo Custom Dry Cleaning did a phenomenal job getting red wine stains out of a white tee even…read morethough days had passed since the spill happened. We were super relieved because it was an $800 shirt that they were able to save...whew! Great prices and a job well done! 5 stars all the way!Thanks so much!!

My favorite dry cleaning. They have always taken care of all my clothes and my partners. The…read moreservice is great! Glenda always goes above and beyond for us and our needs. You can't beat the prices also!

Went for dry cleaning. Give it in time and cheap. Very nice service. Great…read more ....

This has been my go to dry cleaning place for a while, but I recently needed a pair of pants…read morealtered on a pretty tight timeline, and they were so helpful. Great service, incredibly nice people, highly recommend!

Thought I would mention I still use this amazing cleaners. I have ones closer but time after time…read moreI'm a completely satisfied with this business. If I'm by it later I will post pics of it. The owners are super nice.

I mainly get my dress shirts cleaned here. Service has…read morealways been prompt and friendly. Good prices and good turnaround. Would recommend to anyone.