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    Sterling Cleaners

    4.1 (804 reviews)
    Open 7:00 am - 9:00 pm
    Updated 1 month ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - Sterling Cleaners

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    12 More Services

    Custom tailoring

    Dry cleaning

    Embroidery

    Ironing

    Laundry wash and fold

    Shoe cleaning

    Shoe dying

    Shoe repair

    Shoe resoling

    Shoe shining

    Shoe stretching

    Stain treatment

    Sterling Cleaners Photos

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    Recommended Reviews - Sterling Cleaners

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    No call that it was ruined, no call when it would be ready... felt like they wanted me to forget I dropped it off.
    Summer W.

    BEWARE WITH VINTAGE OR WELL LOVED ITEMS! ZERO COMMUNICATION! I took my late mother's high school blazer here. I was worried that it was too old and delicate to be cleaned - so they said they would HAND clean it and be very careful. My return slip said to come back a few days later, but it was not ready. I was told to come in the next day... it was not ready. I waited a few days and called, I was told it was not ready and the Manager would call me with an ETA. The manager did not call. I waited another week and called again, only to be told there were some issues, but rest assured I would be contacted when it was ready. A month after its original pick-up date, I went down there because I was worried no one would call me. They gave me what was pictured below. Completely and utterly ruined. They DID NOT hand wash this. They put it in the machine. The fabric feels hard and fried. I knew there was a risk they could damage the garment when I dropped it off, but never did I think it would be like this. What disappoints me the most is not the jacket being ruined, but the LACK of professionalism. Sterlings never contacted me to inform me of what happened. I called numerous times to understand what went wrong, and it's like they almost wanted me to forget I brought something to them. If they owned up to ruining it, called me as soon as it happened, and provided a sincere apology - I would not be leaving a poor review.

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    1 year ago

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    Adrian S.

    Helpful 38
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    2 months ago

    Had a little hiccup with one of my orders, they went the extra mile to make it right. Solid customer service.

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    8 months ago

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    10 months ago

    Can't say enough about this Cleaners. They're the best. The staff is great quality they give out is excellence. I am personally very happy.

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    1 year ago

    Friendly, easy to get in and out at reasonable prices. Quality service, great overall experience

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    2 years ago

    Helpful 5
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    1 year ago

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    2 years ago

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    11 months ago

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    Adrian S.

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    2 years ago

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    Adrian S.

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    1 year ago

    Sterling Cleaners SHRUNK some of my clothes. And lost some items as well. I do not recommend this place

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    2 years ago

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    Adrian S.

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    1 year ago

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    Adrian S.

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    2 years ago

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    Adrian S.

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    4 years ago

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    1 year ago

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    Adrian S.

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    1 year ago

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    2 years ago

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    Adrian S.

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    2 years ago

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    Adrian S.

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    2 years ago

    Been coming here for years for cleaning and alterations. Omar is always a great help. Would always recommend

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    3 years ago

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    2 years ago

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    Adrian S.

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    3 years ago

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    3 years ago

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    4 years ago

    Helpful 4
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    2 years ago

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    Adrian S.

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    2 years ago

    Service is great here especially staff like Donovan who go above and beyond! They are timely and professional.

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    4 years ago

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    Adrian S.

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    2 years ago

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    Adrian S.

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    2 years ago

    Worth every penny. Great service, great quality. Literally the only dry cleaner I go to in Los Angeles

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    Adrian S.

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    5 years ago

    Helpful 1
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    2 years ago

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    Adrian S.

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    5 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Been coming here for years. Great service and always on time! Very nice and helpful staff.

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    2 years ago

    Good quality dry cleaner in West Los Angeles. Friendly staff members and they did a great job getting our clothes cleaned quickly.

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    3 years ago

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    3 years ago

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    Adrian S.

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    2 years ago

    Thank you for the timeliness and kindness. Good customer service is hard to come by nowadays. Appreciate you, Stephanie!

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    Adrian S.

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    Page 1 of 21

    Sterling Cleaners Reviews in Other Languages

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    Review Highlights - Sterling Cleaners

    I only had one problem with a late pick-up but Phil quickly and efficiently solved the problem.

    Mentioned in 123 reviews

    Read more highlights

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    LA Vista Cleaners - Interior!

    LA Vista Cleaners

    (2.5k reviews)

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    We love LA vista! We had a last minute emergency with my husband's suit for our wedding. They were…read moreable to fit him in and get the suit tailored in time for us. Quite literally saved the day! They are local to our area, and are our go to when we need something tailored! Great people, clean space! Could not recommend more!

    Part 1 of the experience-…read more So far the service one would expect from a Mom (Maria) and Son (Fernando) duo is what's expected- Excited (The Son Fernando); attentive (The Mom Maria); engaging ( the Son Fernando compliments women picking up wedding dresses and talks sports with the fellas)- All AMAZING qualities to keep customers coming back- Especially on Saturday - Depending on what you are looking for in customer service, although AMAZING, the attention and excitement could be overwhelming- The customer service experience appears to be built on excitement and immediate response to customers entering the shop- We ALL like immediate response and attention to detail, however, we have our movements when we want calm, cool and collective- Wedding dresses were being picked up quickly, on time and without complaints from 4 soon to be Brides, a prom dress was being altered, while Maria took alterations in my three piece suits- Lastly, suit bags or other agency cleaner bagging options for your clothes will not be held or accepted. Instead, they ask that you take the bags you bring the clothes in, back home with you- be prepared to leave with the bags you bring- Attention to detail will be instrumental in the final review of the experience, as this is my first time using their services- Stand bye- May 19

    Sterling Cleaners - sewingalterations - Updated June 2026

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