Great place to find second hand appliances. Can't beat the prices! I like the fact that there is a 2 month warranty, which you don't get if you buy a used appliance from someone. They also do provide repair services. Delivery and installation was very competent and professional. read more

These people do not care who they are delivering to they will bring your purchase to your home, dirty dusty with you don't know how many insects are living inside. Very bad experience was not expecting this just because you decide to purchase a use item. They should at least have the decency and be humane enough to clean the appliance before bringing it to someone's home and this is why I give them one star read more

I bought several appliances from Marroquin. one didn't work so they replaced it. That one didn't work so they promised to give me a refund. They picked it up, but never refunded me no matter how many times I called and spoke to someone. They were great until they weren't. Would not buy another appliance with them. It's not worth the trouble. read more

Be very very careful of this place. They sold me an electric oven and the wiring inside the appliance wasn't correct. It ended up destroying the electrical breaker at the panel in the unit and the electrical breaker at the main. My electrical bill is in the now 438.99$ and I had to pay another company to repair it. Since it was just barely out of warranty but never used they are refusing to cover the cost of this. Now I have to take them to Small Claims court and sue them even though I was a long time customer of their business. Whatever they are doing to inspect their appliances before selling them is not thorough. They could have burned down my building. I'm going to find out their license status too and report them. read more

I was skeptical about purchasing my washer/dryer set here because of the reviews, but it was one of the few affordable locations open at the start of the pandemic. I waited a few months to write this review. I've had my machines for about three months now, and they are working great. I use them consistently and all the features work. They had a few scratches upon purchase, but I was aware of the small dings. We were told that the machines would be cleaned before delivery, but our machines were filled with hair and old gum.The strangest part is, I don't remember seeing those things inside of the machine when purchasing it in the store. Keep in mind, the warranty is only for them to provide you with parts. They do not provide you with a repair service, and it's for about eight weeks only. $600 for both machines, plus free delivery and free hook up included with parts is not bad at all. Our machines are relatively new, a few years old max. read more

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The used appliances I been use the buy many application have they are very good store to go save you a lot money and time I am property manager and buy many from them very satisfy the price and after service for 90 day warranty thank you MR. Marroquin and his worker Mr. Edgar and his team Roberto read more

We bought a stove and a fridge for a tenant. Both were delivered INOP. They did come out and fix them. The stove stayed fixed, the fridge not so much. Freezer works, fridge section doesn't. I nagged them for a week to fix it, no joy. In the store, their appliances are dirty. The salesman said "we clean them when we sell them". Bad sign. Well, they at least did come out to try to fix them. But at the end of the day, I have an INOP fridge, and I had to call an appliance repairman. read more

They are a complete scam they sell you trash then charge you a arm and a leg to keep fixing it cause they are going to keep breaking down

I reached out to Marroquin Used Appliances because I wanted to sell a brand new slide-in stove. I purchased the incorrect one and was no longer able to return to Lowe's so I wanted to cut my losses and sell locally. The owner provided me with the phone number of one of his employees so I texted them the information, model number, etc.... The employee asked me how much I would like to sell it for and I gave him a number close to what I paid. (I understand that this is a business that runs on profit & I know I was not going to get my asking price) Instead of respectfully declining and/or attempting to counter my offer, the employee proceeds to insult me saying that I am "crazy" for the price I was asking. I imediately told him I was no longer interested. You don't go out insulting a potential client just beause you do not like their price. That is how you lose clients and build a bad reputation. Don't waste your time and look elsewhere. read more

Be aware, CAUTION: SELLING BROKEN APPLIANCES MARROQUÍN APPLIANCES 21365 TrFoothill UBoulevard Hayward, Ca 94541 Be aware if you buy appliances from this store, They sell broken appliances that goes bad and they don't pick up the phone or respond right away, also by the time they send a technician months has passed because they don't have the parts to fix it and takes so long don't but won't fix it good. read more

Marroquin Used Appliances #2 - Broken Fridge ,fan is not working - Appliances & Repair Near Me - Hayward, California

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At store 3500 dollars at Maroquine 500 dollars plus 150 delivery installation. Basically brand spanking new store display. Works perfectly fine. Been buying my washer dryer too her trusted place. read more

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I highly recommend purchasing appliances from Edgar at his store. They have a wide variety and are very helpful and honest. They provide delivery and installation. I will buy all my appliances from Edgar from now on. read more

Marroquin Used Appliances #2 - I purchased this stackable washer and dryer for $700 cash. Very good deal! Thanks Edgar! Muchas gracias! - Appliances & Repair Near Me - Hayward, California

Definitely do not purchase from here! We recently purchased a washer and dryer from here and the washer was disgusting. It had dirt and grime. It's the first time we needed to wash a washer before washing our clothes. Also the installers had to come out multiple times just to figure out how to install the vent (and it still wasn't done right). Needless to say, I'd recommend going someplace else. read more

Do not waste your time and money. They sell broken appliances. Their delivery schedule is not reliable. Save yourself the frustration and go elsewhere. read more

I've been in the market for a replacement gas range for over a year. After researching several sellers I noticed option was either overpriced, damaged, or lacked the features I needed. I wanted a unicorn: A high end gas range with 15,000+ BTU for no more than $1,000. It seemed impossible until I came here and met Edgar. The customer service rep/salesperson, Edgar was very professional and thorough. He was so patient with my indecisiveness. Eventually, I was sold on a commercial Wolf gas range. On the day of delivery, it was running behind but Edgar made sure to keep me updated. He was patient very communicative. After delivery of my range, it needed some technical adjustments. Edgar scheduled a technician to return ASAP and was really responsive throughout the process. The technicians Miguel and Luis were outstanding! The customer service here is very professional, timely, and reliable. I highly recommend anyone who wants to save money on appliances to come here before buying brand new. read more

I needed a repair on my refrigerator and Marrpquin sent out Renee their repair technician and he diagnosed the issue and knew how to fix it. This saved us from having to buy a new appliance. Ii have been doing business with them for years snd they have always come through for us. Renee knows how to get the job done fast and efficiently. I would recommend them to anyone. My daughter used them once and they did a great job for her also. read more

Marroquin Used Appliances #2 - Renee doing the repair - Appliances & Repair Near Me - Hayward, California

Great selection, good prices and the staff was extremely friendly and made buying a used fridge super easy! Thanks Edgar!

Bought a washing machine from this shop and there were missing parts and the door locking mechanism was faulty. Took them weeks to get someone to come out for a repair job, which was supposed to cost $80 including parts... once the repair was finished, they charged me $100 instead and claimed that only the repairman decides the price. If that is the case, why even mention $80? TL;DR - FAULTY MACHINES, WORKERS NOT PUNCTUAL, DOESN'T HONOR PRICES. read more

All 3 appliances that we've bought from here have worked out very well. We recently had our refrigerator go out on us, and Marroquin delivered us a new one the very next day. Excellent customer service! read more

It's a family owned business and the price here is pretty amazing. Rene has been very helpful and offered a great price on the washer&dryer sets. I will definitely come back if I need any other appliance. read more

Rene Was very helpful and quick with his service he noticed the problem and handled the job very professionally highly recomend this company and definitely have Rene come out and fix your proble. read more

We have worked with Marroquin Appliances for close to 10-years sourcing appliances for the rental portfolio we manage. They are great, hard-working and honest folks who provide a good source of used appliances for fair prices and great customer service to boot. Although, over the years, we have had minor hiccups here and there, overall they always have kept their word and stood behind their products. If your looking a solid source for used appliances, Marroquin is way to go. Thank you Marroquin for the great service over the years! read more

Amazing service. Very helpful and price was very fair. The plus for us is that's a small family business and we love that it's in our community. read more

This has got to be the most incompetent staff! No follow through with anything, they lie and they scheme. I would not recommend them to anybody!!! read more

If you buy from this place, leave that day with your merchandise or else you may be waiting for them to deliver. They rarely deliver when they say they will and they do not return call backs. I bought a washer a year ago. I waited 4 days for them to deliver when they said it will be 2 as we bought it on a Friday night. I called them the same day that they delivered which was a Tuesday to inform them that the washer flooded my garage. It took them another 2 days to send someone to come and take tape off of the water pump. Fast forward not even a year and the washer breaks down again. I called on Saturday about 1. The gentleman told me that he will call me on Sunday to setup a time for Monday. I called Monday for another guy to tell me that there is no note of my call. He took my info and asked what the problem was and then said "Stay by the phone I'll call you right back with a time". Well, Tuesday comes and I called Jeb appliances who diagnosed my problem, gave me a price and sent someone to fix my washer. CALL JEB APPLIANCES!!!! I only gave one star due to the dryer that I bought 7 years ago still working. read more

If your looking for a used large house appliance, check this place out first. It's a little place just off of Foothill Blvd so parking is not great. For the price you can't beat it, friendly, and good on their warranties. read more

Do not buy an appliance here. We purchased a refrigerator for $350 and when it was delivered, it was missing a part. I called to follow up and got the run around, so I had to purchase the part myself for $30. Then, the fridge died! We had to pay another $285 to have the control panel replaced. This was a lemon, and the store did nothing to help us out. Plus, the fridge was dirty when it arrived at our house, after promises of it being cleaned inside and out. read more

I purchased a nice used refrigerator from Marroquin at a great price a few years back and they delivered and installed it (down a big flight of stairs) quickly and on time. It was making a noise that didn't sound right, so they came back a couple of times to try and fix it unsuccessfully and ended up replacing it with an almost identical one at no charge. I used that refrigerator for my catering business, loading and unloading heavy trays of food and it worked perfectly for many years and when I had to sell it because I was moving into a smaller place, I was able to sell it for the same price that I paid for it! I'm now in a new home, so I went to them for my oven and expect that I'll have the same experience. Down to Earth people and easy to deal with. I found my oven in 10 minutes and got a great price, plus a two month warranty! read more

Initially, I had a good experience. I went in, bought a gas stove at a reasonable price and had it delivered. Easy peasy. They showed up when they said they would and the stove still works great. If the story ended here, they would have gotten 4 stars. But the story continues. I went back to get a newer washer and dryer when our dryer decided to stop drying. In store everything went smoothly. I picked out an affordable washer and dryer set and scheduled the delivery and installation. Delivery day comes around and I'm home during the three-hour window we had agreed upon. No one shows up. I was able to get Edgar on the phone and he was super apologetic and rescheduled for the next day. The next day they showed up when they said they would and installed everything promptly. Fast forward a couple weeks and I realize that there's a small leak in the washer as evidenced by the small trickle of water coming out the bottom. Luckily they have a 60-day warranty, so I call them up and let them know the situation. They set up a time to have someone come over and fix the washer in my home. Three missed appointments and a total of seven hours of waiting at home later... I'm pretty frustrated at this point. So I go in person and talk with them. Turns out the owner was away on holiday, but they had gotten in touch with him and he said "Give her a new washer. Whatever one she wants!" Which, to be honest, seemed like a reasonable solution at this point. I was done waiting for a repair person that just never shows. So I picked out a new washer, scheduled a delivery and they actually showed up at the appointed time. Sucess! The washer was installed and has been working ever since. To their credit, throughout the whole process Edgar was very responsive via phone and very apologetic. And the owners' decision to completely replace the washer, after all the missed appointments, was a good attempt to keep me happy. It was all just a little too late, as I can't see myself going back there again - just too much trouble. read more

Our refrigerator went out and we have been shopping around. Went to airport appliance, sears outlet in Hayward and San Leandro. It's been tough times needed to find something we could afford. Thank goodness we came here. Edgar gave us an amazing price on a refrigerator, delivery and take away of our old fridge. Something we could actually afford!!! read more

I bought a washer and dryer 6 years ago from them always professional and reliable. Every time I need them they always answer and never let me down. There appliances are name brand and you'd be stupid to buy from any where else! Every time I need an appliance for my home I always check them out before I go anywhere else because the prices are so low!! read more

Picked up a top load washer from here after looking at pricing of new ones at Home Depot and Sear. Sears had a 20% off appliance because they are closing. I couldn't justify paying almost $500. The parking lot is small and the building is very run down. However, we were greeted right away and had great service. We paid $175 and hauled it home ourselves since other reviews said they had issues. We just finished our first load of laundry; the washer machine works perfectly. So much quieter than our old one. I would come back again. read more

They were suppose to deliver a washing machine (already paid for) today between 11-5. It is now almost 7 PM and no washing machine or phone call. Plus when I call their phone number... no answer and full mailbox. Jerry's Appliance can deliver me a machine immediately. Shop there! Not here! . read more

I bought a refrigerator three months ago exactly. This week it didn't work. I called them and got the run around. The lady that answers the phone was nice but that's it. This refrigerator is crap, and all they said was cone pick another one and we'll give you a discount. Never ever ever again will i buy something from this place. If you want a piece of junk than this is your place. I'm going to talk to attorney general to get this place shut down for illegal practices. All they do is rip off people. read more

I called Marroquin to schedule a service call for the dryer I had purchased from them a few years ago. The dryer door was not staying closed and I assumed that something with the latch was worn out. Rene was super helpful and was able to explain to me how to easily and quickly fix the issue! Very friendly and a great experience! read more

I was looking for a fridge on Craigslist and found a me that they had posted. I called and they sent me the dimensions right away. It didn't fit but he recommended a similar one that would. I bought it unseen and they delivered it the next day. Delivery was free the fridge looked like it was right out of the box and I paid a quarter of the price of a new one. They took the old fridge for free and set up the new one for free as well. They were clean, respectful and friendly Two days later and everything is working great. Couldn't be happier! read more

I bought a washing machine from them several years ago and was very pleased with the service. So now I am looking for a fridge in the near future. Thanks for good service. read more

This used appliance place has horrible customer service. DO NOT by anything from them it is a rip off. They don't stand by the contract on the there receipt. 60 day warranty is false. They sell you the used appliances and if something goes wrong they don't respond to keep from fixing under the warranty.... I'm warning you people don't do it.... read more

Bought a used LG washer and dryer for an unbeatable price. Had some issues with it and was passed my warranty period but the boss was kind enough to allow me to exchange for a different set. Still LG stackable front loading washer and dryer combo. New set works great. No complaints! And for the price you can't beat it. Technicians that came to service our unit worked very clean and were super friendly. Almost forgot to mention Jose the manager. Very friendly guy who went out of his way to make things right for me. Kudos to Jose! read more

Hey Im the first review! Needed a combo washer dryer for our place and found one here. Came on a rainy day, most of their inventory out back was getting wet but found one that was suitable inside. The lady that was working and cleaning appliances was very nice and helpful. So we paid and scheduled a day for delivery, they didnt arrive at the scheduled time but glad they still made it. They brought in new washer and took out old one no problem. Hooked up new one and dryer wasnt getting hot. They take back to test in their warehouse, works! Come to find out my electrical box was wired wrong, fixed! They deliver again no charge, install and all is well. Nice and helpful people. Theyre not very good about returning calls or sticking to schedules but they'll come thru eventually! Lol! Just have faith! read more