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    Sullivan Tire & Auto Service

    3.3 (7 reviews)
    Open 7:30 am - 6:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Sullivan Tire & Auto Service

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    Recommended Reviews - Sullivan Tire & Auto Service

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    10 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

    I'm always treated like their best customer; the work is always right and on time. Thank you Jim D.

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    Stephanie C.

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    2 years ago

    Best, most welcoming, knowledgeable, and trustworthy customer service. Would not go anywhere else for tires or mechanical repair.

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    Tiffany S.

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    4 years ago

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    Ken Jones Tires - (l-r)  Brian, Darren, Steve and Jerry

    Ken Jones Tires

    (1 review)

    We live in snowy New England, and during our most recent snow storm, our snowblower's 2 tires, fell…read moreoff the rims. The timing couldn't be worst! It was obvious to me that whoever assembled our relatively new snowblower, failed to seal the tires correctly onto the rims. I called around to a few local tires places and I was told by most of them that they would be unable to mount the tires today and they could have them ready by tomorrow. I needed to find someone who could help me today....I had to deal with the snow soon since we are a retail operation. I was referred to Ken Jones Tires by a friendly salesman at Tire Warehouse on Grove Street. Not only did Ken Tires mount the tires on the rims while we waited, they didn't charge us for the small repair. I was blown away!! I wasn't expecting to get this free of charge and I would have been just as happy with the service I received had they charged us the $20 or so to mount the tires. Customer service is a lost art and most retailers don't place any focus on it. If you are in the market for tires and value customer service, give Ken Jones Tires a call or stop by their store on Chandler Street. -Tuckerman Hal / Massachusetts Symphony Orchestra (Operations Staff)

    From the owner: We are a the experts in the Farm, Industrial and Specialty Tire and Tire Chain markets since 1939…read more Authorized distributor of Carlisle, Goodyear, Titan, Firestone brands as well as many import brands. Foam Fill Tire Flat-proofing We ship nationwide. www.kenjones.com

    Town Fair Tire - The lugnuts they didn't tighten!

    Town Fair Tire

    (153 reviews)

    Greeted with a smile. I made an appointment to assess and evaluate what is causing the Tire…read morePressure Sensor light to come on. Lucas took the time to teach me about tire calibration and how it affects the way my car drives. Lucas then showed me the tire pressure number on all 4 tires and how each number was different. The goal is to have the factory recommended tire pressure of 32. Lucas then offered to recalibrate and set each tire to 32 all the while with my Safety in mind. I am a Town Fair Tire loyal customer and this is why!

    Unless you're looking for negligence, poor customer service, and a serious safety risk, do not go…read morehere. I spent over $1,000 on tires, rims, and a warranty. After they told me the car was ready and safe to drive, I left with my son and headed toward the highway. Almost immediately, the car began making loud noises and shaking. I called the shop and was told to return. They took my keys and came back two minutes later. There is no way they properly inspected anything in that amount of time. I specifically asked if the car was safe, explaining that I was about to drive on the highway with my child. I was repeatedly assured that everything was "good to go." The employee I dealt with was named Taj. I got back on the highway, and the shaking became significantly worse. I called again -- on speaker while driving -- and told them it did not feel safe. I was told it was okay to continue driving. I trusted my instincts, began pulling over, and thankfully did -- because as soon as I reached the breakdown lane, my car collapsed to the ground. They then told me to call a tow truck because they were about to close. I was stranded with my son, my phone nearly dead, and in a situation that never should have happened. When the tow truck arrived, the driver picked four lug nuts off the ground and handed them to me. He said if I hadn't pulled over when I did, the outcome could have been much worse given highway speeds. Their first excuse was that the lug nuts were the wrong size. Later, when I returned to the shop, Taj admitted there were "too many hands in the pot" and no one tightened the bolts. That means the car was never properly checked -- even after I brought it back a second time. Now I'm dealing with tire issues, and they made it clear they did not want to service me. I didn't want their service anyway and went elsewhere. The fact that they had the audacity to take that attitude after putting my child and me in danger is unbelievable. This was completely unacceptable and could have ended in a serious accident. Do not go here.

    Sullivan Tire & Auto Service - tires - Updated June 2026

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