This Has to be the best customer service oriented business I've dealt with in a long time they are constantly in contact with you they come to the house when they say they'll be there they drop the clothes off when they say they're gonna drop them off. Wonderful Job. read more

I'm done shopping around for a dry cleaners. Bob was so professional and friendly, he answered all my questions. I couldn't be happier with the whole service, the delivery men were really clean cut and friendly. The suits and shirts all came back like new! The prices are very fair. I'm telling my friends that this is the place they should go too. Excellent service! read more

OK. I am glad there is another review like the previous one. My first experience was a late delivery of dry cleaning. My second experience was that they lost an item. They kept insisting it was delivered, but it never made it. I was very disappointed since they had so many stars, but I have moved on. read more

I have to chime in and enthusiastically agree with the other reviewers on the quality of Martinizing Dry Cleaning and especially the amazing customer service provided by Bob and his colleagues. Price is not the issue (although the prices seem very fair to me), but the quality of the cleaning, service and responsiveness we have received is without equal anywhere. Very highly recommended if you want the best in customer service and care for your cleaning items. read more

Great service at short notice. l needed a suit dry cleaned that day. I dropped it off in the morning, and they even delivered it for free!

The former "My Buddy" cleaners is still there people, thank goodness! Bob is the absolute best, going above and beyond when we need him. I seem to always wait until the last minute to get anything done. Rush orders are always accomodated with a great attitude and superior quality. I am super picky and I won't let anyone else handle my clothes. Hands down, they are the best! read more

Wow...what impeccable service offered by Bob. I had an issue with one of my items and Bob went way above and beyond to resolve the issue. I don't think I have ever felt so valued as a customer. I run my own business and for this first time EVER, I experienced the same level of HIGH customer service as I feel give to my customers. 5 star service all the way. Thank you Bob!!!! read more

Hands down, the BEST dry cleaning company I have every dealt with. Bob is amazing. The customer service is STELLAR, rare these days. I will use no other dry cleaner. If you are not with them, you are losing out. read more

Hubby is very particular about his dry cleaning, especially when it comes to his work shirts. We've been searching and using different dry cleaners throughout San Ramon and Danville that didn't cause any stretching to his shirts when it is laundered. The only one that was able to prevent this from happening was the Martinizing Dry Cleaning establishment we used when we lived in the Lake Merritt area. When we moved to Danville we were ecstatic to find that there is one in town and they also deliver and pick-up. They have excellent customer service and go out of there way to make a delivery when he needed his shirts early. Hands down, the best dry cleaning service!!!! read more

I really want to give them a five star but I noticed Yelp is filtering out all the five star reviews. Look at the bottom left and you'll be able to see those, but they are not included in the total number of reviewers.... With that said, I love Bob. I came across him by chance, my husband lost some weight & wanted to be able to wear his expensive leather jacket after it had been hanging sadly in the coat closet for a few years. It needed a cleaning as well as a seam repaired. Bob was honest, telling me what parts he could do in-house and what he would need to send out to be done. He was honest in telling me this would be a two week process, but when we did get the jacket back, it was better than brand new. My daughter and I have taken several pairs of high end, $200+ per pair jeans here to be altered (we are vertically challenged). Bob measured us himself and delivered them to our house 2 days later for only $20 bucks. no delivery charges, EVER. We don't use dry cleaning regularly, but when we do it will ALWAYS be Martinizing. They even pick up your stuff then redeliver twice per week. Have never encountered a more sincere, dependable dry cleaner. Give them a try, you won't be disappointed. JUST DON'T GIVE THEM a 5 because you will be conveniently filtered out by Yelps automated service. Sorry Bob, you truly deserve the five read more

Their prices are pretty competitive with other locations. Had my down comforter done for $50. They also pick up and deliver. Just this amazing service is why I will continue to choose and recommend them! The woman on the phone was also super pleasant every time :) Thanks all! Keep up the awesome customer service. read more

I was blown away at the level of customer service & friendliness of Bob. He was so kind and efficient as I dropped off my husband's wedding suit & some car-oil stained jeans. They gave me a hook to place on our front door to drop off the clothes at - and I was sold! Super convenient & our clothes came back in perfect condition!! read more

Every time I go drop off or pick up my dry cleaning, I'm blown away by how friendly the staff is. Seriously well run company - organized, timely, fair prices, great customer service, even free popcorn for the kiddos. I highly recommend Martinizing Dry Cleaners! read more

Amazing service. Very professional. We had an issue with one of our clothing items we brought it. The store owner went well above-and-beyond to remedy the situation. I was incredibly impressed and delighted with how things turned out. You're in great hands with these guys! read more

Very quick service and friendly as well! Can't complain at all. I would highly recommend this location for all your dry cleaving!

Excellent service! The staff is great, especially Bob. They do quality cleaning, too. I had a favorite dress badly stained by water marks, and it looked like new when I got it back. The pick up and delivery service is so convenient. I'm thinking of using it as a gift for a friend. I'm sure it would be much appreciated. read more

Found this place on Yelp and the reviews didn't lie- this place is great!! They removed a tough stain and delivered right to my house (which is pretty far off the beaten path). My new go-to dry cleaners :) read more

As a frequent business traveler finding a good, consistent dry cleaner is paramount. You can imagine the stains, snags, lost buttons and emergency sewing that need to be dealt with on a regular basis. I've been a customer of Martinizing Dry Cleaning (formerly My Buddy) since moving to Danville in late 2010. They offer a free pick up and delivery service which I opt not to use due my particular needs. I find them to be very helpful, consistent and professional in all my interactions and highly recommend them to anyone who has these same needs. read more

I love this dry cleaning service! I walked in because I needed to get a couple of my slacks cleaned up. Once I came in, I was greeted by a gentleman (I forgot his name), and he was more than wonderful! He told me that they will even drop off my clothes once it is done! They have a pick up and delivery service for all dry cleaning! Amazing company and concept! They definitely won my business! read more

Being a single career woman, any service that makes life easier is appreciated! Over a year ago I saw a van with Martinizing advertisement, called them up and started service. They pick up at my workplace in Walnut Creek and return when it is done. Now with the new app, it takes seconds to let them know I have dry cleaning to pick up. The last time they came to my work, I wasn't even around and they still knew to get the dry cleaning bag right out of my office without me having to tell them anything. Bob's e-mail responses are personal--really makes me feel like I'm still living in a small town and people care. Without doubt their service, intuitiveness, and friendliness is far better than having a significant other help. ;) Thank you Bob for operating your business the way you do! read more

- Bob is a true professional - Best Dry Cleaning service in the entire area - Quality that supersedes the competition - Pricing and value is far superior - Needed a sport coat dry cleaned "same day" for an NBA employee for the Finals - Simple request in by 10 and delivered to hotel by 6 - Clean neat well oiled operation - Tremendous customer experience - High quality is Business as Usual read more

Bob, my apologies for my previous rating as I accidentally rated the wrong business! You're reply to my erroneous rating was so sincere and understanding that it compelled me to drive to your business to offer my apology in person. You kept your composure and handled my mistake with class and dignity. Thank your for understanding!!! And a bigger Thank you for your token of appreciation and I will pay it forward!!! read more

i have been taking my clothes here for a couple of years now. I have clothes picked up and delivered via there door to door service. It is so nice to not have to remember to drop off and pick up my clothes at a drycleaner in person like I had the 30+ previous years. I just leave the bag they gave me outside my door and they return them a few days later. Quality is always top notch. read more

Amazing dry cleaning service. The best I have ever come across! They are so professional - their service and work is excellent. The owner is very nice and accommodating. This is the only dry cleaning service that I have used who are so amazing at what they do. I had stopped dry cleaning for years, after a bad experience some place else. These guys are highly recommended. They happily accommodate Tri valley area clients at Dublin-Pleasanton as well. read more

Been using them for years! They even come to our house down in Livermore. Hope I never have to drive to a dry cleaners again. Highly recommend read more

I was scheduled for a last minute meeting on a Monday morning that required a suit. On Saturday morning I desperately called 5 dry cleaners and this was the only place who could offer same day service. Not only that but they picked up and delivered back my dry cleaning. When it was returned I was very anxious to see the receipt but desperate times call for desperate measures and I was willing to pay. I was absolutely SHOCKED at how reasonable the prices were. They have definitely earned a customer in me! read more

I recently started using their pick up and delivery service. If I can give more stars, I would! They are very professional and I'm always happy with the results. They also have an app for you to download on your phone to schedule pick up. Another errand I can cross off my list!!! I love the convenience!! PS... Bob is GREAT!!! He always responds to e-mails. read more

The level of customer service is absolutely amazing. Bob and his team are fantastic. I wouldn't go anywhere else for my dry cleaning.

They messed up my dry cleaning order three times in a row. They were supposed to provide a discount and they never did. I am greatly disappointed in the customer service I have received from them. read more

They were very responsive, quick, and professional. I really enjoy my experiences here. I will be back!

We love this service so much! So reliable and have done a fantastic job each and every time. I highly recommend!

Pretty much in agreement with the rest of the yelp users on here. This place has the best service and is run by some of the nicest, most, most caring people I've ever met. Not only have I received top notch service from them every time, they are always friendly and ask how my day is going so far. Keep it up Bob and Grace! Not only have you guys earned a customer, but a friend as well! read more

I rarely post comments but Bob and his team deserve my time. They have been in this business along time and had buy-outs/ new company, etc. Through it all, They never skipped a beat on service and quality. Bob, always confirms with me, special favors I might have and then performs. If you want, like I do, to not have to look for another cleaners, and don't want any hassles...Martinizing Dry Cleaning in Danville is for you. read more

Pretty impressed with the service there. Went one day to drop off a couple coats I needed for a trip and they rushed the cleaning to get it to me in time. One of the jackets had an issue with the buttons so they told me they weren't going to charge me for the dry cleaning, plus he threw in some gift cards to use with them in the future.. I like that!! They took my jacket to the city to get the buttons perfectly matched and the jacket came back to me good as new. Delivered to my door actually! Will use them again for sure, especially since they went above and beyond with the customer service :) read more

Very convenient service with pick up and delivery. Great communication. App on the phone makes it incredibly simple to schedule.

The best service I've received from any local business! My clothes came back perfect the same day for a reasonable price. I can't recommend this place enough! read more

Excellent customer service and quality dry cleaning. I sent an old raincoat in for cleaning that quite honestly I was ready to discard. When It was returned, the raincoat looked brand new. This dry cleaner is the best of the best. read more

The guys at Martinizing are GREAT! They're in our office twice a week and they're always super friendly, the sheets are organized and we never have problems. Very professional, positive, good guys. LOVE THEM!! read more

"Decent dry cleaners but bad customer service. I have asked over 5 times to be taken off the email list and they still won't do it."

I appreciate that my previous issues have been resolved. New shirt had been ordered and I hope to not have any problems moving forward. Thank you Bob. read more