Ricky has been the absolute best service advisor, I've worked with in years. Been coming here for…read moreyear and would advise everyone to come and ask for Ricky. Nicest guy I've talked to !

Great experience, fast fix, and open on Saturdays! Ask for Ricky. Would come again!!!!!!!!read more

Good honest service for your car. Ron is very professional and easy to talk to good communication.read more

This place is amazing. I went to them to get a quote about a car trouble I had and ultimately…read moredidn't get my car serviced by them. Even so, I was given great advice. The owner asked amazing questions and super understanding. They recommended me to go to the first place I got my car diagnosed because they knew the owner, and knew the quality of their work. The owner told me he could fix my car but he wasn't part of the beginning to really understand my car troubles. I felt he wasn't trying to rip me off or give me false information. The owner is a genuine person and wants what's best for your car which I really appreciated!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

Was looking for a highly rated auto shop near my job to get a quick oil change before work starts…read moreand was not disappointed. My request went through the Yelp Project page first and Jose was very fast with his response. He told me I could come in on a Friday morning as a walk in. Gino who took care of my intake was very friendly and made me feel welcome. They also had a comfy waiting area stocked with complimentary coffee and snacks, but I didn't need to wait long because I was out of there within an hour, oil changed and tires rotated. Their prices are fair and they accept both credit card and cash/Zelle (if you want to avoid the 3% credit card surcharge). During the oil change they also noted some things that will need repair, but weren't pushy with their recommendations. For that I am very appreciative, and will most definitely come back for their continued services.

My car's electronic parking brake system needed to be reset because the car was showing an error…read moreafter my husband change the pads and rotors, the parking brake was working fine but the computer wouldn't reset. I went to the pos Puente Hills Mitsubishi at first for help and was told it would be $300 to disassemble the entire braking system to even have it diagnosed when all it needed was a 5min reset by specialty computer tool. Came here to Tokyo Automotive Repair to see if they could help, and Kevin upfront was so nice. The tech, Kai I believe, took care of it right away! No more error beeping. Never going to the dealership again.

I recently took my 36k miles 2021 Mazda CX-30 in for an oil change and I think Kevin suspected that…read moremaybe I don't know a lot about cars because he tried to upsell me some silly oil package on my car stating that it'll cause more carbon buildup if I don't.... I'm always on time with oil changes 5k miles no matter what year... I relied on the old reviews of this place with Tatsu but I agree, I met Kevin and he isn't that welcoming, not sure if he's going thru something in his life and taking it out on customer but I also agree, he's short, can come off as rude and idk, doesn't seem to enjoy talking to customers about cars. I asked for oil change only and got quoted over 200$? He tried to say the better oil was recommended but like dude I can go to valvoline right now for 100$ no questions asked.. I think they try to charge more because they use high tech diagnostic equipment which is great for major issues but for simple things I was displeased to get upsold when my almost new car is in great condition..... I was hoping to build a lasting relationship with this place but I'm going back to my trusted dealer who is a bit farther but worth the drive, Fitzgeralds Auto in Costa Mesa or OC Masters Tech in Orange for my MAZDA!

I was in a pinch and my car just broke on me on a Sunday night and had pitched out quotes and Neel…read moregot back to me super quick. He was very friendly and helpful with what I needed and made his suggestions based on what I told him. Overall great service great customer service. Neel is the man!!

On your personal list of the 10 friendliest, most honest people you've ever met, I doubt your…read moremechanic is there. But mine is! He is Neel the owner (as you might've guessed) of this establishment on Imperial Hwy, which is thankfully not too far from us. He diagnoses quickly, gets the job done efficiently, charges reasonably compared to other mechanics we've gone to in the area, and above all is a man of integrity--he's allowed us to pay for certain repairs days later to make sure our car is running properly first. He is transparent about his shop's limitations (they don't do German cars but refer us to highly rated shops nearby). He is clearly very experienced and knows how to weigh the best repair options, especially for older vehicles. I plan on relying on Neel for years to come. Cheers!

Had a nail in my tire, causing a slow leakage of air. The young man at the desk was very…read moreinformative. Told me I have a lot of life on my tires. So he suggested patching the tire, instead of plugging it. Asked estimate on tires, so I know a ball park fig for in the future. He the gentleman at the desk looked up all the info and came to waiting room , sat down and explained two separate tire brands, mid price range for my Equinox. Left me the print out. And my car was ready! Took about 30 minutes. I felt good! Cared for ... not put through the wringer. Throwing my hard earned money away... The garage worker came over and told me to have a good day and thanked me. I will be back for my breaks and struts/shocks... Thanks again EV

After being stranded on the side of the road, I needed my car fixed at an affordable price. We…read moreoriginally thought we'd have to replace the entire Thermostat Housing Assembly which was going to cost us $50-$80 just for the part. Thankfully, while we were on our way to buy the part, Mr. Veraj called us to let us know we actually only needed a simple connector which cost us less than $25 instead. He then lowered the cost of his labor he'd quoted since it would be a simpler fix as well. He was very friendly, helpful and fair. We would definitely recommend him to friends and family. The shop is also conveniently located just a block from downtown Fullerton. Lots of parking and space for the tow truck to drop off a vehicle.

So incredibly happy and grateful to have found Frank and his team! I've been telling everyone who…read morewill stop and listen that they're amazing. 10/10 would recommend Frank's shop without hesitation. My car suddenly went into limp mode. The check engine light and several other lights came on. They disappeared after I stopped and restarted my car but I was frantic and didn't know what to do. When I called Frank's shop, he asked where I was and said I could stop by and they could do a quick diagnostic just to set my mind at ease before the weekend. Keep in mind this was just over an hour before they closed. Within half an hour, the problem had been diagnosed and fixed, and I was on my way. I still can't believe how quick and easy the whole experience was.

I have brought my girlfriend's SUV to Frank a few times in recent months and wanted to write an…read moreupdate. One visit was to troubleshoot the air conditioning, which was barely cool at best. I was hoping it just needed a Freon recharge. After checking the A/C system, Frank confirmed that the Freon was just low and everything else looked good. Luckily, her older car uses the newer, less expensive Freon. I just hung out while he recharged the system, and it was ready to go about 20 minutes later. The cost was only $150, money well spent to get ice cold air conditioning back. The most recent visit was to troubleshoot a service error code and ABS and brake warning lights. I was hoping this would just be a sensor on one of the wheels, but Frank said it looked like the main ABS ECU unit was faulty. Given the potential cost of the repair, it didn't make sense given the value of the car. I appreciated his honest opinion. He said there was no charge, but I still tipped him for his time because he always takes great care of me. I have tried a few other shops in the area over the years, and had initial good experiences. However, they all eventually gave me an estimate I knew as wrong, or didn't do work they said they did. I've been going to Frank ever since, and trust him 100%. If you need a top notch mechanic, Frank is your guy!

Mike's Foreign Car did everything's great. Responded quickly through my online inquiry, gave me the…read morebest estimate, excellent communication, very welcoming reception, you can feel right away the honesty on their job, and very good service. Completed the job quicker than I expected. I'm glad I found this place and it's very close to my house. Highly recommended.

I've been taking both my wife's VW Atlas and my Mercedes to Mike's Foreign Car for all of our…read moreservicing, and I couldn't be happier with the experience. The pricing is always fair, appointments are easy to get, and the work is done right the first time. Daniel is especially great to work with. He's friendly, professional, and does an excellent job explaining what needs to be done and why. If you're looking for a shop that specializes in German vehicles and values customer service as much as quality repairs, I highly recommend Mike's Foreign Car.

I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

I brought my car in here for a diagnosis because the car wasn't running properly and the check…read moreengine light came on. I was told that I needed a new engine and it would be like $6000. I got a second opinion and found out a tensioner in the timing chain had broke, and that was it, they rebuilt the timing system and I'm back on the road for less than $2000. I wouldn't trust them to change my oil.

Bought a used car without PPI so took it to Crady's to get a checkup after seeing the glowing…read morereviews online. Jamie and Dale didn't disappoint-they are honest, professional, friendly, and patient! They don't upsell. They are in easy to find nice clean location too. Highly recommend! Will definitely be coming back as we had positive experience.

WOW!! Thank you for taking care of my 2005 Honda Accord. The starter went out on me the other day…read more So I had to find a place in my area to fix it. After doing research online and with AI, I found Crady's Automotive. I checked the reviews on Yelp and Google, and had my AI look further and found them to be an acceptable garage to take my car to. Read the positive reviews, including those on their website and thought to call and get an estimate. Enjoyed working with Dale on this. Very friendly environment and professional in the way they diagnosed my car. All done in one day and within their price quote range. I WILL be bringing my car back, as well as recommending it to others. Thank you Crady's.