I was ready to buy or lease a car. The first dealer I went to asked me for my Social Security…read morenumber. When I told them that at this stage I was only looking to see different makes of a car and I did know why the needed my SSN. They did not like that answer. I left in a hurry. The second dealer I went to did not asked for my SSN, but the sales man was impossible to deal with and I seemed to more than he did about the car he was trying to sell me. There was one more car dealer on my list and I was very discouraged and worried. I arrived at the Honda dealer in Walnut Creek and expected the worst, and was I pleasantly surprised when I actually met someone who not only knew his cars but explained everything in detail without being condescending about it. I felt very comfortable with the sales person Roger Granziol and asked him all kinds of questions that might sounded stupid like: How do I turn on the radio? Let me explain: my old car was a 2015 model and stepping into 2026 model is now very different, because of the new models use of computers. Therefore it is very important you get a salesman who can and is willing to explain how the different functions works. Roger showed me how I was able to listen to my Audio Books from Kindle and Chirp using the screen on the dashboard which he got from my iPhone. I was nervous about all these new things so I called Roger and asked him next day if I could meet him again and go thru all the items on the dashboard again. No problem we spent an hour and now I'm feel pretty comfortable with understanding everything. I give Roger Granziol my highest mark. - E.V.

Michael is the best! He was patient and gave me the best prices for the Hybrid Touring! From start…read moreto finish, he was professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer all of my questions, made sure I understood my options, and never made me feel pressured. The buying process was smooth, straightforward, and stress-free. I truly appreciated his honesty, patience, and excellent customer service. If you're looking for someone who will make buying a car an enjoyable experience, I highly recommend working with Michael!

I've owned 5 Chrysler vehicles and love the brand. Took my Ram Truck in for an oil and tire…read morerotation. Work was completed in a timely manner. There was a misunderstanding over a 30k mile service maintenance recommendation. The issue was raised with the Group Manager who quickly called and corrected the issue. Mistakes can happen in business, it's how you handle them is what counts. My trust and confidence is restored and will be coming back for my vehicle service.

I spoke with Quinton on the phone and then we visited the lot and dealt with John…read more Clean lot. Friendly interactions. The vehicle we were looking for wasn't here. Visiting a lot of dealerships lately, even though we didn't do business with them this is one of the better ones.

We purchased our Mercedes EQS here, and the experience Ali provided was absolutely amazing. From…read morestart to finish, he fulfilled all of our special requests and made the entire car-buying process smooth, stress-free, and enjoyable. We would also like to thank Torrance from concierge for his thorough walkthrough of all the new features in our vehicle, as well as Christian for his initial guidance in helping us find the perfect car for our family. Their professionalism and attention to detail truly stood out. We highly recommend this dealership and look forward to returning in the future. A special shout-out to Ali for going above and beyond--his dedication, honesty, and genuine care for his customers made this experience exceptional. If you're looking for someone who truly puts your needs first, Ali is the person to see!

This review is for the service department! John DO BETTER!…read more I understand being busy but you and your guys fumbled the ball majorly... and rather than having accountability and trying to find a solution; John the "manager" failed to handle his service and parts department mistakes and instead began to become defensive and pass blame to any and everyone! Peter, his staff member, unloaded about his personal stress working there in a very unprofessional manner and at the end of the day my service appointment was canceled same day 1 HOUR BEFORE, due to their inability to communicate between the service and parts department. They are in the same building but may as well be on different planets. I have been to multiple locations to have my many Benz's over the years serviced and this one was terrible I will not be returning! The incompetence is immense and yet due to me being women they have the audacity to think they can explain it away. I actually work on cars myself and to be that condescending is beyond disgusting! Get it together guys because this department sucks and should get negative stars!

This is hands down the best experience I've ever had at a dealership…read more Brian Saba helped me from start to finish. I was on the hunt for an Ocean Gem 2026 Camry SE. He was able to help me put a deposit down on the car so I could hold it once it arrived. When I was able to pick up the car he gave me the best customer service possible. He not only made me feel super comfortable but was upfront and honest about the whole process. He took his time and was patient with me until we sealed the deal and signed the paperwork. If I'm ever needing another car I definitely know who to call!

I shopped around at several Toyota dealerships before purchasing from Walnut Creek Toyota, and the…read moredecision ultimately came down to three things: an honest, upfront price, a truly hassle-free experience, and a great salesperson. Many dealerships in the area were adding significant markups to TRD Pro models, but Walnut Creek Toyota was straightforward and transparent from the start. There was no pressure, no unnecessary upselling, and I was able to test drive the vehicle without any hassle. Charles Feldman made the experience even better. He was courteous, knowledgeable, and well prepared. When my wife and I arrived, the vehicle was ready to go, and he took the time to answer every question we had. If you're in the market for a new Toyota and want a smooth, honest buying experience, I highly recommend reaching out to Charles.

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

Class act, honest, fair and friendly. I just purchased my second car from them. They are family…read moreowned and have been in business for a long time. You will leave there knowing you've been taken care of!

I just bought my second new car from Cartelligent and both times I thought the service was…read morefantastic. Both times they got the exact car I wanted within a few days. They take care of everything including registration and plates. They negotiated a much better price than I could have gotten and their fee was far less than the money I saved. They sold the first car I bought. I drove in my old car and drove out with my new car. I sent one of my best friends to them and he had a very good experience also. And they saved me many hours of time. I highly recommend Cartelligent. Saul R.

Worked with Chuck Revell in Walnut Creek. He was very…read morepatient with me and very thorough on finding my dream car. Highly recommend Cartelligent

My husband and I had the pleasure of buying our first Volkswagen from Dirito brothers the other…read moreday. Andres was so helpful, friendly and just exactly what a salesman should be. He talked cars with my husband and was knowledgeable about the VE Golf history and future. After coming to a deal, we met Jim, the finance manager, who was equally as friendly and got our paperwork ready quickly to send us down to Eddie - who made all the final paperwork signing the easiest experience. My husband and I have bought a handful of cars, and our experience at VW Dirito brothers was hands down the best experience we have ever had. It was so nice to talk to people that appreciated my husband's car enthusiasm and could talk shop rather than just talking sales. I 110% recommend buying your next car here

Thank you Dirito Brothers for such wonderful service and helping me find my dream car! A special…read morethank you to Andres who made the entire experience so wonderful! I had been to several dealerships and during price negotiation I received the usual pushback treatment from the sales representative. Andres's approach was a breath of fresh air. He noticeably advocated for the buyer and helped find a price point that worked for both parties. The entire experience was truly changed by his service and welcoming demeanor! I highly recommend seeking Andres to help with the purchase of your next car! Thank you again Andres!

I reached out to Mike Pardini directly. I appreciated how quickly he responded…read more he handled the whole deal from the first email. Responsive and straight to the point. When I got to the dealership he introduced me to someone on his team to finish the paperwork and delivery, but he was still around through the whole thing. The next day he called me himself. Just to ask if I was happy with the car and if I had any questions. That kind of follow up isn't something you see much anymore. If you want someone who actually communicates and follows through, I'd recommend Mike.

I brought my wife's Panamera to Porsche Walnut Creek for the first time this week to replace a tire…read morethat caught a nail in it. The whole staff was warm and engaging while I was there. I was immediately waved in from the street as I drove up and greeted as I opened the car door. They escorted me to the lounge to open the door for me and invite me to help myself to the complimentary refreshments and snack bar. Jessica in the service department was particularly helpful with arranging an Uber ride to and from the dealership, and keeping me informed of my car's readiness timeline. I told my wife I could spend all day working from the lounge at Porsche Walnut Creek. It's that nice of an experience. I highly recommend bringing your Porsche here for your next service.