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Mass Best Motors

1.0 (3 reviews)
Open 9:00 am - 7:00 pm

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Nissan 24

Nissan 24

2.4
(156 reviews)

I am the "sister" in Frank J's review. Darryl Davis was…read moreexceptional. I sent my brother to get some information on some cars we had looked at after hours. Darryl helped him and sent him the information requested. My brother spoke very highly of Darryl so the next day we went together to test out some cars. I knew once I met Darryl, I was in the right place. We took a couple of cars for a ride, not once did I feel pressure to make a selection. I do want to say my plan going in was to take my time and not jump on the first car I liked, well, that didn't work I bought a car, mostly because I felt ver secure in the process and the car. After Darryl I was sent to talk with Angel Cruz, the finance manager. After talking with Angel, I knew I was going to be fine in my decision. Angel was very nice and personable, took the time to explain and answer and questions that I had. I have been a "Chevy" girl for a long time, I changed because of my experience with this group. Not as poetic as Frank's but the message is the same.

This was shared with me today…read more Ladies, never go to the Nissan 24 dealership in Brockton alone, and never hand over your keys without a backup set. I was subjected to a predatory "bait and switch" and held against my will after hours. I negotiated a written deal for a 2025 Nissan Armada with salesman Jonathan Thomas and manager Joel for $65,150. After they pressured me to post a 5-star Google review, they brought out the final paperwork with the price hiked by $4,410, plus nearly $2,500 in hidden fees (Zurich Shield and Security Guard) we never discussed. When I called out the "error," they admitted they changed the negotiated price of the vehicle. It was after closing; I was the only woman in the building with four men. They refused to return the keys to my trade-in vehicle, effectively trapping me there to force a sale. The manager repeatedly called me "sweetheart" in a patronizing attempt to dismiss my concerns. I had to repeatedly demand my own property back (car keys) before fleeing to the Brockton Police Department to report the incident. These particular associates at Nissan 24 are dishonest and predatory. Share this to protect others from these tactics.

Chrysler Jeep Dodge Ram 24

Chrysler Jeep Dodge Ram 24

2.3
(142 reviews)

I had a fantastic experience at the Chrysler Jeep Ram dealership thanks to Laura in the service…read moredepartment. I came in for an oil change and routine service, and she made the entire process smooth, easy, and stress-free. Laura was professional, friendly, and extremely helpful from start to finish. She clearly explained what services were needed, kept me informed throughout the process, and made sure everything was handled efficiently. There was no pressure or upselling--just honest communication and great customer care.-Allen Jr

Like everyone else leaving reviews this dealer is as shady as they come. Lot of typical car…read moresalesman tactics. Telling me not to buy Mopar warranty because they dont pay for repairs well so they can sell me their aftermarket brand coverage. Then sell us an oil change package that only allows 35 dollars toward each oil change when we were told it covered 6 complete oil changes while signing paperwork. The Jeep we purchased was a 2025 dealer demo and only had 5k miles on it. Already getting warning lights popping up for tire pressure monitoring system 4 hundred miles later. Scratches and nicks in paint everywhere. I should have known better when we test drove it and noticed they didnt even clean it before showing probably to hide the paint damage. Checked oil and its dirty which tells me they didnt change it even though its a certified pre-owned. Needless to say we will be finding another dealership for service. Don't walk away from this dealership. Run!!!​

Bourne's Auto Center

Bourne's Auto Center

2.5
(187 reviews)

I recently purchased a used car from Bourne's Auto Center and had a really good experience. I'm not…read moreused to buying used cars and had a lot of anxiety about it, along with many questions. Kim Bailey was really friendly and patient in handling my questions and helping to facilitate the process. Everything felt transparent and I never felt any pressure from Bourne's Auto Center. There was a paperwork mistake (by our insurance company) and Bourne's was super understanding. It also turned out that there was a minor issue with the car tire after purchase impacting inspection and Bourne's took care of it through reimbursement since we live so far away. All along the way, Kim was very communicative and responsive. Sales was excellent -- highly recommend!

DO NOT BUY A CAR HERE. Scam you with faulty engines and un guaranteed warranties. Had to put over…read more$10,000 in repairs in a little over a year after buying a car with 16k miles on it. Also sold me a car with broken electronic. They use sneaky language in negotiations and customer service is awful. Don't want someone to go through that some people don't have the money to spend that type of money on such a new car and pay their payment. Usually don't bash people or businesses online not into that but awful experience don't recommend to anyone. And the comment below: its the correct place I am from Massachuetts lol. Spoken to prob everyone about my issues with the car in the short time I have had, don't buy a car here... espically and luxury one

Mass Best Motors - car_dealers - Updated July 2026

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