Jessie is incredible warm and professional. She does an initial consult to meet you, your pet &…read morelearn where all of the supplies are. Her rates are extremely fair especially given the level of service. She texts photos of your pet with a fun update whenever she visits to keep you in the loop. I have used her for cat sitting for the past few years and my darling girl is always relaxed when I come home after a trip. Jessie is a great communicator and is extremely organized. I cannot recommend her services enough.

Excellent care of our pets and home during our time away. We previously used a service that…read moreprovided sub par care. On our return, the house smelled and looked just terrible. Jessie is a caring and intelligent professional that followed all of our instructions to a "t". She forwarded text and photos while she provided care which made us very comfortable and confident. On our return, the animals and house looked great! We have found our cat care professional. Highly recommended.

Going back to the office full-time, I was worried about how my dog would handle being home alone…read moreall week. I'm so thankful I found Happy Pets because they are great! The app they use makes it easy to book appointments and chat with your walker. The walkers we've had have been wonderful. Definitely recommend them.

Amazing place. They took such good care of my senior dog. Would recommend to anyone looking for…read moreboarding.

An amazing place for animals I recommend anyone to the place if interested in buying a petread more

This is a good store. they carry large selection of food and treats. Not much service but if you…read moreask them a question they will give you an answer. don't expect any explanation, expert recommendation or info . the reason for the low rating is they do not accept returns of open dog food if your dog does not like or agree with the food. I thought this was a standard policy that dog food can be returned if it does not agree with your pup i've never had problems to return to petco/petsmart/chewy's and my favorite store Modern Pet. This store DOES NOT accept return/credit for opened food/treats. if you are not 100% sure of your purchase best to buy from another store.

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

They take some time to answer phone, although on website it says they are open at 9 am, no one…read moreanswers the phone until well past 930 am. It is in a good location, you have to look for residential parking, they are not open on weekends, if you need emergency services they direct you to blue pearl animal emergency clinic, which is in forest hills- horrible to get parking and very congested area.

I took 2 male kittens I found to get neutered. I used the Friends of Animals certificate and picked…read morethis place because of the reviews. I am so glad I did Excellent care all around. The doctors and staff wonderful. I only wish they were opened later or the weekends. Don't think twice about booking an appointment

Great service! Very professional, quick to respond and most importantly extremely compassionate!…read moreThank you to the team at Katie's Kitty!

Finding a new pet sitter is very stressful to me because I can't enjoy my vacation if I'm worried…read moreabout my two cats the whole time. I found Katie's on Instagram a couple of years back and have had the best experience. The administrators are very responsive and friendly. They found me a sitter near my apartment and I love that he was in the neighborhood. Once done with water, feedings, and litter box duties he spent plenty of time just loving on them and playing with them. Larry, my sitter up to now, brought them treats and toys out of his own pocket, sent me updates and photos/videos with every evening visit, and always kept me apprised of how they were doing. I'm super sad that we are losing Larry due to me moving to a different borough but I have faith that Katie's will find me a new sitter who is just as caring and reliable. Thank you for the great service and the peace of mind!

I am so happy I found Never Alone Pets!! My catsitter fell through last minute for a weekend trip…read morelast week and Dami was a lifesaver. She responded to my initial email request from their site pretty quickly and then was SUPER responsive. She came on a really short notice to meet my two cats and grab a set of my keys and I felt comfortable after meeting her - she's super friendly and nice and seems to really love cats. I had her come twice over the weekend to feed and play with them (and do some light litterbox cleaning) and she could not have been better! Each visit was $25 all in and she keeps you updated with texts and photos and even videos. It was really nice to see my cats in action while I was missing them and see how well taken care of they were. Dami even cleaned and washed their food bowls without being asked! She was super personable and a huge animal lover and I'll definitely be using her for future cat sitting visits :)

I've used Never Alone Pets several times and they are always the best. I had some flight delays and…read moreas soon as I let them know, they had Ilda on her way to take care of my cat on this "surprise" extra travel day

Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

Best grooming experience! Our nervous Cockerspaniel had the kindest treatment by the team. in her 5…read moreyears we have not experienced her so relaxed after a grooming. Thank you Meli and Pla. And she looks amazing

This is not going to be your typical review. We actually had a little hiccup with this company-…read moreeasy mistake, thinking they had my keys from months ago, but they ended up being another pet's with the same name. Anyway, I am so impressed with the honest conversation that happened afterwards and the absolute commitment to do everything possible to make this right for me, that I am not only staying with this company, but now writing this review. It's when things don't go as planned that you find out who people are.

Went here for the first time for a wellness check up for my bulldog who was 3 months old. Service…read morewas excellent. I will return. Good people who shows they care.

It's true that the office looks a bit shady, but if ever there were a lesson to not judge by…read moreappearances, this is it. I took my cat in for a checkup and a microchipping. Checkup prices were the most affordable I've come across at $45. I had an appointment, and there was zero wait time. The doctor was fantastic. He was patient and mild-mannered and very sweet to my cat. The whole appointment took less than half an hour. I am definitely coming back!