Very helpful. Charged me a $100 service fee. My water heater was not working. I thought I reset my breaker properly but they did it again and fixed my issue. read more

Dalton was great! Took care of everything!! Incredibly Prompt and efficient! So grateful they were available and did quality work! read more

On Wednesday, during the recent freeze here in Irving, our hot water line over the kitchen burst and flooded our kitchen. While it was all happening, I was on Yelp looking for plumbers. I found Matthews Plumbing and we called them immediately based on their reputation. We were not disappointed. Because there are so many people without any water at all we were, rightfully so, pushed out until Saturday but they stayed in touch with us and let us know they'd be here today (Saturday). They showed up on time, were courteous, friendly and professional. They got our hot water back online quickly and charged us a reasonable amount for doing the job. All we can say is, thank you! read more

Great plumber. Very fast response time as well as a follow up call later to make sure the job was satisfactory. They are not the cheapest plumber I have used in the area, but their prices are not too high, either. Definitely good if you want the job done right. Highly recommended. read more

My water heater recently broke and Matthews Plumbing had it replaced within hours of me calling them. The whole team is friendly, professional, knowledgeable, and very punctual. I will definitely use their services in the future the next time I need plumbing work! read more

I can honestly say I have found the plumbing company I trust. He offers competitive rates, thorough work, and is dependable. I didn't have any delays with my water heater replacement. During the replacement, an unexpected repair was required but we made a plan and his team delivered. All of the 5 star reviews are speaking the truth. He is trustworthy, has the knowledge, and provides a great service. He will be my first call and only recommendation for all things plumbing. read more

I called on a Saturday, and the owner gave me a bunch of free expert insight, which ultimately resulted in me opting out of purchasing any service. The experience was extremely reassuring for my opinion of the integrity of the business. read more

A couple nights ago, one of our upstairs sinks was backing up. Didn't seem like a big issue, but it got worse with the downpour we had yesterday. I called Matthews Plumbing at 9:30pm, the son answered and said he could come out the next day. He came out early afternoon and the problem was fixed within an hour. Really nice, knowledgeable guy, he explained what was going on to us. Will absolutely use them again. read more

Quick service and very responsive, no up selling or scaring you into more work, we've used them for three jobs now and they've been quick to reply, on time for their service and fair with their price. read more

I'm beyond grateful and satisfied with my entire experience with Matthews plumbing, from the customer service to the repairs. The owner was very quick to reply to my inquiry, and was very accommodating to my needs. He was readily available to answer any questions, and was very easy to communicate with. I live in a condo and don't have access to shut my water off, and he was able to work with my complex and their scheduled water shut-off. He was also very affordable, and worked with me on the cost of the repair. I had 2 leaky shower faucets, and Dalton repaired them quickly and properly. They went above and beyond to put me (their customer) first, and to make sure that my needs were met and that I was 100% satisfied. I was 110% satisfied, and I can't thank them enough. read more

Our sewer backed up on a Friday night, which was horrible. We called everyone, but Matthews Plumbing was the only company who was able to come to the rescue that night. Mathew (son), one of the owners, came himself to clear up the obstruction. We were so grateful! After he ran the camera through the sewer pipes, he spotted two areas where the pipes were coming apart and sent us the footage. Matthews Plumbing quoted us a fair price for the project and were able to get started on the repairs by Monday. We had a lot of questions, but they were patient and gave us all the explanations and information we needed. We trust this company, and they seem to know their stuff. Definitely use these guys! read more

I have used Matthews Plumbing 3 times and they have never disappointed!! I have referred Matthews Plumbing to my family and friends. They are my new plumbers. You will not be disappointed in the work and professionalism. Dalton is an extremely hard worker. You do not need to look anywhere else! read more

What an OUTSTANDING service! Matthew's plumbing was not only the fastest one to respond (Feiday at 9 pm!!) to an urgent request. Next day first time in the morning he showed up and managed to fix the water heater! Talk about COMMITMENT! Matt was super knowledgeable and had a pretty good idea of what the problem was, before he even inspected it! And the bill... right on point. There was also another minor point that Matt took the initiative to repair (small item). He called me and I missed his call but by the time I called him back (hour later), he had already taken care of it, even before knowing whether or not I was going to agree to pay, but he knew we wanted to get the problem fixed ASAP. Overwhelmingly positive experience. I highly recommend Matthew's Plumbing for your next project! 5 STARS! read more

Outstanding customer service, great communication and the best prices around. These guys are professionals, keep you updated, are transparent with costs and get the job done quickly. We have finally found the plumbing company we will use exclusively going forward. I cannot say enough good things about them. You will not be disappointed when you hire them for a job. Two Thumbs Up! read more

I had an issue with a hot water heater on a Friday night and Matt called me back right away. He walked me through a few steps to take/troubleshooting and really helped me out. I would recommend him to anyone with a plumbing issue. Very helpful! read more

Our main sprinkler valve broke less than three hours before we were boarding for a flight! We got ahold of Matthews Plumbing and sent pictures of the issue. One of his workers came out immediately to assess the damage and got us all fixed up while we were out of town. They're very honest, knowledgeable, and will work with you! They've earned us as customers for life! Thanks again Matt! read more

Matt is helping us work through a plumbing problem. He's great--he's not up-selling us and is moving at our pace. Update: Matt came in under budget. He's continuing to deliver. Thanks Matt! read more

It was pure coincidence that we met Matt while we were at a plumbing supply store and he was available to install 2 water heaters for us with really quick turnaround. I'm normally pretty cautious about working with folks I just met but Matt's personality, forthcoming nature, willingness to answer questions and positive reviews on Yelp sealed the deal. I'm so glad we went with our gut. Dalton wasn't just on time, he was a little early getting started on our job. He's a whiz when it comes to water heater installations! He was just like Matt in a lot of good ways: friendly, personable, very knowledgable. He was quick and efficient and kept up great conversation with my fiancé as he installed the water heaters. Matt popped in to check on progress, deliver and get additional supplies, provide guidance, etc. They work well together. I was just as impressed with the professionalism of the team: LuAnn texted and/or called me to keep me informed of progress. They pulled all the permits as required by our city and LuAnn didn't send an invoice until she received confirmation that the water heaters had been through and passed inspection by the city. We were IMPRESSED!! Nobody else who did estimates even mentioned permits. We paid with a credit card and Matt and LuAnn were very straightforward about the small and reasonable up-charge for the credit card processing fee. The experience couldn't have been better and we're glad to have found our go-to plumber! We'll definitely be calling Matthews Plumbing again! read more

Had a leak in my refrigerator water line. Looked on Yelp for a plumber and chose Matthews Plumbing because they were local and had good reviews. Called for appointment around 11:00 and they were at my house by 3:00. Very knowledgeable and quick. Gave me options for my issue and very particular about things being done correctly. Super nice on the phone and in person. Highly recommend for any plumbing needs. read more

Highly recommend! A trustworthy company who I will definitely use again in the future! Great experience.

Exceptional service, knowledge, and integrity. Matt's willingness to help is unparalleled in this trade. He was able to provide some steps over the phone prior to scheduling a visit that proved beneficial. His vast knowledge from the commercial side should provided residential homeowners with extreme confidence in his work, which is priceless knowing your work will be done right. No doubt Matt will be my first call when plumbing/gas services are needed. Thank you, Matt! read more

Matt and his team are the very personable and professional. I highly recommend Matthews Plumbing as they are prompt and fair priced. Thanks Matt!! read more

Matthews came out and help me determine exactly how to address one of my clients concerns. My client had called three plumbers and all of them no showed without as much as a phone call. I called Matthews and they showed up as expected. As a licensed Realtor it is hard to find plumbers that show up on time, work hard, and can clearly explain the situation. Their level of professionalism was greatly appreciated. read more

Matt arrived same day I called and diagnosed and fixed my hot water issue quickly. He was easy to work with, knowledgeable, and reasonable. Completely recommend him! read more

As a realtor who deals with homes having plumbing issues often, I'm very happy to know somebody I trust to be reasonable, prompt, and knowledgeable. Finding a trusted plumber can be daunting, but rest assured you are in good hands with Matthew and his team. read more

Great job installing our new shower pan - we are very happy with the result.

Our plumbing was backed up and Matt was able to come out the next day and fix it. He cleared the line and ran a camera to show me exactly what the issue was. He was prompt and very knowledgeable. Highly recommend! read more

He will answer at any time and is willing to give very good advice over the phone if he is already on a job. It's very hard to find a plumbing company that will do both of those things. And even harder to find someone who's honest about their prices and service time. I would definitely recommend him if you have a need for a plumber. read more

Since my Company does not do gas work, we contracted Matthews Plumbing to run a gas service line for one of our customers. His price was much less than 2 other companies we called out. Matt and his son were very efficient in installing the gas line. City came out and inspected the job and everything was perfect. Highly recommend Matthews Plumbing for any gas project. read more

Mat was the only one that responded with same day availability out of 6 requests I sent out and I feel lucky he did. This was during the ice cold weather when all the pipes are bursting in Dallas. This establishment is a father and son team. Just the 2 of them. The service prompt, very efficient, and I feel like the price was very fair. Good guys to have on your house needs rolodex. read more

Hats off to Matthews Plumbing! The Father and Son team are by far the most honest and economical plumbers I have encountered in the Metroplex! I hired them to install a natural gas grill valve and extend the hookup for my natural gas BBQ grill. I also had them repair a leaking water valve for my pool water fill. Their impeccable professionalism, sincere honesty and super competitive job prices earmark them as the "Go To" plumber of choice for me!! Jim G Major USA Retired read more

Matt and his son spent a day with me doing all sorts of plumbing work. Very happy with the stove range installation, firepit work and main gas valve. Fair and honest prices. read more

We've had a lot of issues with the plumbing in our house over the past few years and are so relieved to have finally found an honest, reliable, and highly-skilled plumber. He was extremely helpful, took our job on short notice, and was able to complete it in less than a day. read more

Matt and his son, are a couple of really great guys. I moved into my current home about a year ago and always had some weird odor coming from some of the sinks and had some toilets clog often until a couple of days ago my main line got completely clogged. I contacted them and within the hour they got back to me with the earliest availability and the lowest price out of all the plumbers I contacted in my area. They explained to me everything they were doing and were quick and professional. I will recommend Matthew's plumbing to my friends and family and I appreciate the fact that when I called I spoke directly to the owner not a scheduler. read more

Matt is really terrific. Without any expectation of doing a job for me, he took my call over the phone and gave me sound and useful advice. If someone is willing to share their expertise in exchange for no promise of being compensated, you know that he enjoys what he does and is happy to share his knowledge. I appreciated the conversation. Thanks! read more

My gas line was leaking and a plumber who does not work with gas referred Matthews Plumbing to me. I called 7 plumbing companies and they had the quickest turnaround and most affordable price, along with quality work. They also ended up changing out my hot water heater at the same time. They hit a couple unforseen bumps along the way and worked extra to ensure I could get my gas turned back on quickly. Both Matt's are kind and kept me informed of progress regularly. Highly recommend! read more

Complete lack of responsiveness or living up to commitments. I contacted Matthews to replace the rings on our outdoor fire pit. They initially came out and did some work to the lines and put a straight bar across the circular pit. We thought that would be fine, but it turned out not to be appealing or produce even heat. So, we reached back to have them replace the bar with a ring. They said they would get us a quote by the end of the day. After not hearing back, I texted the next day (12/14) to get the quote. The owner said they could get the ring on Amazon and they would be out the next week to do the work. As of Thursday, 12/19 I hadn't heard from them, so I sent a text asking when they'd be out. They asked if 12/26 worked. I said yes. 12/26 came and went without a peep. So, on the 27th I asked again. I get "next week is better. OK?". Again, I say yes and again I hear nothing. At this point I have given up and am contacting someone else. Save yourself the hassle and do that from the beginning. read more

Honest Plumber!!! Sunday night, clogged toilet was plunged and sewage backed up into the shower in the same bathroom! Needed someone asap. Matt called back right away, said he could have someone out next day but then asked me how old my house was - it's new construction, we've lived here only 6 months. Matt told me by TX law, new construction plumbing is under 1 warranty and suggested I call the original plumber. I asked him to keep me on his books until the original plumber showed up, he did so I texted Matt to cancel my appt. He could have taken my $$ for sure but I sure do appreciate his honesty. As soon as our warranty is over, I will be using Matt for all my plumbing needs!! read more

Atmos Energy came out & changed the old meter however when they turned the gas back on a small leak was found which meant they would have to turn the gas back off & I would need to call a plumber who handled this kind of issue. Matthews Plumbing was recommended to me by another plumbing company I had previously used who did not work with gas lines. I called the company & they were kind enough to come right out & access the issue. Talking with the owner he confirmed they had discovered a leak in the yard & in the house. He gave me an estimate over the phone which was more than I expected however i know plumbing problems can get expensive. But to my horror when I received the bill it was about $1400 more than we had discussed. On top of that his men never bothered to wipe their muddy feet & left mud all over a freshly cleaned carpet. I talked with Matt regarding both issues & he did offer to call a carpet cleaning company to clean the carpet at MY expense. He said things like this happen. I am pleased with their promptness & work however I am very disappointed regarding the excessive charges & muddy carpet. In addition, since the bill was so much more than I expected I asked if he would take a credit card. To which he replied he would however he would have to add an additional 4% to the bill. This only added insult to injury on top of the other issues. I will pay his bill & clean my own carpet but not use this company again. read more

matt wanted me to call him so I did left message he called me back.matt does not agree with what I have said. 1. thing is wrong found out today that he did give the right brand of water heater but I was told wrong. another thing matt said was about the mail he does not have 30 minutes to go to p.o. and send estimate to us .he calls it snail mail people use email now which our computer doesn't work right our problem not his ,but this one time I thought maybe he can send p.o one time.but no that's only mine and my mothers opinion.matt keeps saying he doesn't agree with what I have been saying which was the water heater brand which I changed that.also my mother and I thought which is "only our opinion " that 100.00 dollars to go out and look was to high we thought 50.00 so we are wrong about the estimate. that is ok but dont be rude about that and go on and on about what you have to pay out. : that is only our opinion.but matt drags it out about what all he has to do and what he has to pay. matt is harassing me now about the review I wrote saying he called yelp and he is going to have me blocked because matt and his sons have good reviews I said that there was another one and matt said he did do that job I believe.matt just kept harassing me about my review if I did not take off he would have yelp delete my review and block me from using yelp." in my opinion " that is a threat isn't it ? the site is to Express your a opinion of a company either good or bad right? and he is telling me about how home depot at 2 am would not show up in the morning but he would .which matt keeps on asking me if I'm going to change my review . I again asked about the estimate he said it was still 100.00 . so he is saying to me that is extortion and he keeps on harassing me about my review then on top of that a few hours later matt sends me a text message again harassing me on the review .and a few phone calls .which in the beginning he thought we should cut ties with each other which was fine with me matt might be a nice person but to me "only my opinion " he was rude about the estimate he could have one time sent threw regular mail. but didnt and was giving me all excuses why he couldn't. and like I said there was a mix up on the water heater brand he said the right one which is rheem. but I was told Bradford white. all in all I would still give him one star because of his attitude speaking to me the way he did and continue to harass me about my review he might have a good business but you also have to know how to communicate with people have a good attitude and not harass them I dont appreciate that. with that been said I have proof that he called me and texted about the yelp review .he is the one that thought we should cut ties as he calls it which was fine and being rude about the sending of the mail.and now harassing me about my review and blocking me . like I said I give him one thing I was told that he said the right name of water heater but when I was told it was a different brand. which it mattered a lot because my mother wanted the same exact brand because it lasted so long.but the rest is unprofessional. I don't usually give my reviews but the way he talked to me and in my opinion harassing me now with changing my review or get blocked on the yelp site and deleting it and the phone calls and text. read more