Went on the 5.5 hr Molokini and Turtle Town snorkel trip. From the minute of checking in until the…read moretime we left the dock at the end of the trip, everything was phenomenal. Crew was amazing. Purchased the pictures and videos taken while on the trip for $160. I accidentally left my sunglasses in the room and the Captain graciously let me borrow an extra pair he had. Not something he had to do. Everything from the breakfast pasties to lunch, and any questions about the snorkel adventure was perfection. This trip included me (mom), husband, 2 kids ages 14 & 7. Everyone felt completely comfortable in the water and on the boat.

Great tour and great staff! I thought they did a good job giving some history of Maui and the…read morecrater and directions for how to snorkel. They always had Eddie keeping an eye on everyone in the water and helping people that dropped things that sank to the bottom. Eddie made sure you didn't get too far away. I appreciated the free mineral based coral safe sunblock. The hour at the crater and turtle town went by so quickly. Definitely try to be the first one off the boat if you can to maximize your time. They provide wetsuits for rentals if you need it. They also have a lady that is an underwater photographer and she did a nice job of trying to get photos of everyone which I think is the most difficult job on the ship. I liked her photos but thought $45 for a single photo was a bit too steep. I appreciate the fruits and pastures from Whole Foods and the coffee and also the sandwiches and potato salad and juice for lunch. They were delicious. There is something about snorkeling that makes you hungrier than normal. I always felt safe on the boat. A couple of things to point out, the boat gets pretty full so if you want to a covered seat get there early and if you want to sit in the very front you will get wet from the waves coming through the netting. Also the parking there was much more than I thought and read. It was $18ish dollars for 5.5 hrs I was parked there. The parking on the parking only goes up to 3 hours so don't risk getting a ticket even that parking is like $1/hr. The only other thing g which is totally out of the control of Malolo is the amount of tour companies to contend with when you get to the crater. It felt too crowded and too many people there. At Turtle Town there were hardly any turtles on the day we went unfortunately. I had seen more turtles on our own at other beaches than at turtle town, but I did see a couple of turtles. In general, people aren't aware of snorkeling etiquette and oblivious to their surroundings. I had snorkelers cut me off, crash into me, and taking their sweet time getting on and off the boat with the single stairs. Overall a good trip if you want to get out to the crater, but as for turtles, go to a beach on west Maui and you won't really have any issues.

I went to Molokini Crater with Blue Water Rafting, and I loved my experience! Our captain was Mikey…read moreand our snorkeling guide was Angela and they were such a delight to raft with. The ride to the crater was very smooth and they were both very friendly. Mikey made sure to explain everything to us so that there would be no confusion or incidents. And they were both kind enough to surprise us with a dolphin pod visit! On our way back, Mikey stopped our raft and surprised us with the presence of a superpod (a very large pod of dolphins)! Getting to watch dolphins are not always guaranteed, but I'm glad that Mikey and Angela took a chance for us to have the opportunity to see them. Both of our guides made sure that everyone was safe and most importantly, enjoyed our experience at Molokini Crater with them! Thank you Mikey and Angela!

Angel and Rachel were absolutely incredible and made our snorkel tour the best day of our entire…read moretrip! From the moment we stepped on the boat, their energy was amazing, friendly, fun, and so welcoming. They created such a great vibe that everyone immediately felt relaxed and excited for the adventure. We brought a whole crew of kids with us, and at every moment we felt completely safe and taken care of. Angel and Rachel were attentive, patient, and always made sure everyone was comfortable and ready to explore. It gave us so much peace of mind as parents, which allowed us to truly enjoy the experience. They knew all the best snorkel spots and made the day feel special and personalized. More than anything, they treated us like family. It didn't feel like just a tour, it felt like we were out on the water with friends. We cannot recommend these ladies enough. If you're thinking about booking, do it! We're already counting down the days until we can come back next year.

We called the office to confirm reservation for family of 5 with 3 kids. They need one adult to…read moreaccompany each kid. We were informed that 3 children was not a problem at all and that the tour guide can easily accommodate for the third child with him. After making a reservation, It turned out that that was not true. Not a family friendly company! We are yet to come across a company that cannot accommodate after making a false promise. Disappointed that these guys have no respect for wasting people holidays and/or making an effort to find an alternative after making a false promise.

Review of Kayak Olowalu - January 8, 2025 I typically don't…read morewrite reviews, but after my recent experience with Kayak Olowalu, I felt it necessary to share my concerns. I've been a loyal customer since 2012 and have always had positive experiences, but this particular tour was deeply troubling. When I visit Maui and book kayak snorkling excursions, I only book it with this company. Willy's Disrespectful Behavior: The tour began smoothly, but things quickly went awry when my husband started feeling motion sickness. He informed Willy that he wasn't feeling well and decided to return to shore. Willy asked if he was going to tow us back, referring to me and my daughter. My husband said "no..they can stay". After my husband left, Willy began mocking him with exaggerated voices, laughing at his discomfort with one of the guests. This made both my daughter and me feel very uncomfortable. Willy's Unusual Behavior: As the other guests moved on to the next snorkeling location, Willy became increasingly erratic. He threw his anchor into his kayak with unnecessary force and started letting out this loud, uncontrollable, exaggerated laugh. My daughter and I were left alone with Willy, and his behavior started to feel unsafe. Willy took my daughter's paddle away and started towing us without any request from me, and shortly after we started paddling toward the new snorkeling location, he unexpectedly turned the entire group around. He then complained that he had to turn the group around because of the extra effort of towing us. I told him it wasn't necessary to tow us, we can manage ourselves. I noticed we were heading back to the meet-up spot on shore and asked if he was taking us back. He confirmed that he was. At that point, it was clear that he no longer wanted us on his tour, and frankly, we felt unsafe, so I was okay with ending the tour early. Despite my repeated requests to paddle back on our own, Willy insisted on towing us, exaggerating his grunting noises as if the effort was overwhelming. I told him he didn't have to leave the other people and we can find our way back and I pointed at the building on shore to make sure that's where I should go. He claimed it would be impossible for me to paddle both of us back alone and blamed my daughter repeatedly, saying, "WE ARE IN A SITUATION...WE ARE IN A SITUATION!... BECAUSE OF YOUR DAUGHTER. SHE LOST HER PADDLE!" I explained that my daughter hadn't lost her paddle--he had taken it from her--and assured him that we could manage on our own if he simply returned it. Nevertheless, Willy continued towing us, making disturbing noises the entire way back. As we paddled back, I asked for his name. He turned around, smirked, and rudely responded with, "I don't recall," then ignored me when I asked again. His behavior was bizarre, unprofessional, and deeply unsettling. Willy's Lack of Care for Other Guests: When we returned to shore, I asked Willy for his name again in front of my husband, and he reluctantly provided it. I had to ask him 4 times before he told me! I asked why he had treated us so poorly and ended our tour early and he sarcastically said twice, "You should be out there with your man!" It was clear that my husband's early departure had upset him, and he was taking his frustration out on us. Willy was in such a hurry to leave that he quickly unlocked the shed for us to retrieve our belongings and told us to lock it up while walking away. And he left the keys to the shed with us! We locked it and left the key in the lock. He seemed more concerned with getting away from us than ensuring the safety of the remaining guests. From a distance, I saw that he had left the other three guests stranded in the middle of the sea. Voicing Concerns and Seeking Resolution: Recognizing the need to address the situation, I approached a staff member about filing a formal complaint. Tiara, a staff member in a golf cart, overheard and immediately approached with genuine concern. She quickly contacted Kayak Supervisor Tim, who came out to speak with me directly. Despite my frustration, both Tiara and Tim listened attentively and with respect. Tiara went above and beyond to resolve the issue, offering a refund as a fair solution. She explained that it was only right to refund customers who didn't receive the service they had paid for. Her professionalism, thoughtful response, and commitment to customer satisfaction were deeply appreciated. Tiara assured me that the situation would be taken seriously and addressed accordingly. Conclusion: My experience was disappointing and infuriating due to Willy's behavior, which was so absurd it felt like a scene from a movie. I've never been treated like this, and it was frustrating beyond words. I urge the company to take this seriously, as allowing bad behavior to continue will harm their reputation. I've seen another negative review specifically naming Willy, and I hope the company addresses it before it leads to further damage.

I can't recommend the Molokini & Turtle Town Snorkel Adventure aboard the Calypso enough! From the…read moremoment we stepped onboard until we returned to the harbor, everything was incredibly organized. The crew worked together like a well-oiled machine and made the entire experience seamless. A quick tip before you arrive: parking is $7, and you absolutely need to pay it. There were tow trucks literally sitting in the parking lot waiting for people who didn't pay. It definitely wasn't worth risking getting your rental car towed over $7! The food was surprisingly good! Breakfast included pastries, fresh fruit, muffins, a coffee bar, delicious juices, and water. They also served healthy snacks after snorkeling with fresh cucumbers, sliced bell peppers, carrots, broccoli, and hummus. Lunch was a choice of pulled pork sandwiches or deli sandwiches with chips, sodas, and other drinks. After snorkeling, alcoholic beverages were available for purchase as well. The boat itself was fantastic, with three bathrooms, two water slides, a jumping platform off the second deck, and even reef-safe sunscreen provided for everyone. The snorkeling was absolutely incredible! The coral was beautiful, and there was so much marine life. We saw countless tropical fish, two octopuses, a squid, needlefish, and more sea turtles than we could count. It truly felt like swimming in an aquarium. A special shoutout goes to Corine, who was the absolute highlight of our trip. Unfortunately, several people became seasick during the ride, and she cared for every single one of them with such kindness and compassion--bringing water, Dramamine, napkins, and constantly checking on them. She never seemed bothered and genuinely made those guests feel cared for. She was amazing! One tip: if you're prone to motion sickness, take Dramamine before the trip. We did see quite a few people getting sick over the side of the boat because the ocean can be rough. This excursion exceeded all of our expectations. Great food, an amazing crew, a beautiful boat, and some of the best snorkeling we've ever experienced. 10/10--we would absolutely do it again!

Over all best experience! Highly recommend! Very family friendly and first timer friendly too!…read moreCaptain took the time to give a lesson to those of of us first-timers to help us feel more comfortable and enjoy the experience which absolutely helped. They have little boat floats with with clear windows into water.for little kids which my 4yr old.really enjoyed. recommend and would book again!

Had an awesome experience on Four Winds snorkeling Molokini Crater. The staff was super down to…read moreearth and friendly. When you get on board they have a light breakfast with fruit, croissants and muffins that you can snack on, as well as fruit juice. The ride out, they explain some safety stuff and how the day is going to run. There are 2 floors to the boat with the upstairs being much more open. There were only about 30 people the day we went but I believe they have up to 100, so a more crowded day may have a different experience. Despite being in November, we ended up seeing several whales coming to the surface (apparently they are in abundance come January). They provide snorkel gear and fins, but you are more than welcome to bring your own (we borrow fins only as we brought our own masks). They provide a simple anti fog spray which worked great. They let us snorkel for about 2 hours in the surrounding area asking us to stay within 50 yards of the boat with a buddy. The staff answered all our questions about what fish we were seeing and recommendation for how to see the best fish. There is also a glass bottom that you can climb down a ladder in the boat to see the fish without going in the water. They served lunch while docked so you could eat while you took a break from snorkeling. It was fish tacos with a selection of fish, pork or being burger meat. They had a slaw and quinoa side and some chips. Nothing fancy but o found it delicious after working up an appetite snorkeling. They had cameras for rent (extremely expensive so I'd bring your own), a photographer that took picture you could purchase for a fee ($80 for all the pictures she took of us, again a little pricey), wet suit tops for rent ($10 each) and special snorkel masks if you are near sighted (I believe this had no additional charge). The boat was pretty new, clean and open which was nice. I would 100% go out with this company again.

Because of winds / choppy waters at the crater we had to detour to a different area. It was still…read morean amazing trip. Snorkeling experience was amazing but the differentiator was the staff and the food....just an awesome staff all around, so helpful and they actually cared / went out of their way to help the people that paid for the trip. The breakfast was hard boiled eggs, fruit, muffins, croissants....sounds basic but it was really quality - not crap food. Lunch was fantastic - fish tacos, pork tacos, vegetarian tacos or hot dog - grilled it right on the boat. Toppings were great - it was just good fresh food. Super impressed with the whole experience

I would not recommend booking with Stardust Hawaii, LLC…read more The tour experience was disappointing due to poor communication and misleading information. Prior to booking, I specifically asked if the tour was fully operational and was assured that it was, with only one stop being eliminated. This turned out to be inaccurate. We were not informed ahead of time that multiple key parts of the tour would be canceled. Instead, we only found out after we were already on the bus, and at that point, we were not given the option to cancel or make an informed decision. Several advertised stops were not included, and no proper substitutions were provided. Despite this, when we followed up with the company, they claimed we were taken to a red sand beach -- which is simply not true. This kind of inaccurate response only added to the frustration. We politely requested a partial refund due to the changes and lack of transparency, but this was denied. Customer service was poor and not understanding, especially considering the $250 per person spent on this tour. Overall, the issue is not the tour guide, but the company's lack of honesty, communication, and accountability. I would strongly advise others to reconsider before booking.

Mahalo to our tour guide Quinn for a foodtastic tour on Sunday, 7/6/2026! We went on this shore…read moreexcursion available through NCL Pride of America and we had 6 stops along the way on this food tour. Tip, do not eat a big breakfast prior to going on this tour and make sure to use the restroom stops which there were only 2; at Tante's and Maui Brewing Company. Food is shared and samples, so make sure you alert the tour guide of any food allergies. Quinn provided hand sanitizer, cold water bottles, utensils, and napkins as well as our shuttle van was a Mercedes Benz. He was very knowledgeable of the island of Maui, even telling us stories of volcanoes and the origin of the Shaka. He was also very accommodating to my father who requires assistance with his walker. The tour was from 9am-2pm; had a local flair and my favorites were the poke and the shave ice. So enjoy the sights, sounds, and flavors of this Maui food tour and ask for Quinn!

I've zip lined about 5 times now in Hawaii. This was the most intense and fast and furthest…read moredistance course ever. The harness' are by far the most comfortable I've ever used. Biggest downfall, all the hiking. It was straight up the mountain on this goat trail. Footing could be dangerous If you don't have good shoes, balance and pay attention. They give you a water bottle full to keep ( however not in the least bit cold). If you aren't in att least half way decent shape this adventure probably is not for you. It is a lot of physical work. Be prepared to sweat and breathe hard and carry yourself and that 10 pound trolley up the dang mountain with very little to no shade. The guys doing the actual Zipping with us were awesome! Fun and friendly! The guy at the start, when you check in and pay... let's just say he's a grump. Maybe he had a bad day, but we found his to be grumpy and just honestly rude. It's like he hates his job. Would Recommend and go again for sure!

Went last year and it was an amazing day! The guides were…read morefantastic and had so much fun.

I've been in the cruise about 5 times at least. Very relaxing and the food is outstanding. Best…read morefilet, the crew are always helpful and friendly boat is clean. We are glad you are back. I've bought multiple hula girl mugs have a set myself and others for gifts. Only suggestion is to make a shirt with the hula girl only on it and I wish they had put up the hula girl sail in this last trip it so unique and I love seeing it up. I'll be back again. It's a beautiful dinner cruise.

Just a perfect day! Love the onboarding experience from the beach! The entire crew was exceptional…read more Lunch was awesome! The boat handles rough seas like it was a 300' yacht! The Captain knows how to handle his craft! We will do it again the next time we are in Maui.