Be ready to sit for two hours, even if you come in as soon as they open. Also watch out for extra charges.

NEVER go here, trust me. They never honor appointments and when you schedule one they say you didn't and you have to make another one and wait longer. read more

I have read the reviews but in all honesty I have taken my 2018 CT6 Cadillac and 2021 Kia Telluride Nightfall to them with no issues so far. The staff is kind and even rotated my tired for free on my initial visit because my rotation was not done by Cadillac when the oil was changed. I did not have to spend a dollar for that service. I've had brakes and rotors completed on my Cadillac and tire work on the Nightfall. So far great work, must be a new team working now versus when the other reviews were made. read more

The people here are so helpful and quick! I love the customer service here everyone is kind and quick to help with any questions you have! I highly recommended this place to bring your vehicle here! Ask for Rick! read more

Mavis Discount Tire - Macis discount tire located at 4549 Milford rd Stroudsburg Pennsylvania 18302 - Tires Near Me - East Stroudsburg, Pennsylvania

I would like to thank Carlos and his team for working on my vehicle. If I had went somewhere else I would have probably gotten scammed and wasted my time and money. They worked on my vehicle that I had no idea what the damage was for my rear driver side wheel. They had gotten somebody to do some work on my car that would have taken multiple steps to do in one shot and saved me a lot of money. They know what they are doing and are very professional. I was called to pick up my vehicle and they had stayed extra time to wait for me to pick it up even after they closed which I really appreciate; because the next time I would have been able to pick it up was two days later after thanksgiving. All in all I saved money and time. read more

Took my cars for 4 new tires. The service was the service. I have 4 new tires.. However after getting home I realized that my stearing wheel and drivers door showed clear signs that dirty greasy hands touched my blonde leather. Luckily i was able to clean it off myself. Afterwards i realized they did not put any of my valve caps back on valve stems on all 4 wheels. My cars is a 2021 with less that 9000 miles. Its condition is just about perfect. Ill never go back!! The pictures dont show nearly the amount of grease that was left behind. I also feel a vibration like the tires werent balanced correctly. read more

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Took my car there a month ago for an inspection. after not passing it for the brakes, they wanted $1,100 to fix. Took it to my friend who can do brakes and got it done for $300. took the car back today to get the inspection and they wanted $2,000 with some bullshit excuse. THIS PLACE IS A SHAKEDOWN masquerading as a legit business. never ever going back. Ever. read more

We arrived at 4:30pm on Sunday, May 30th with a nail in one of our tires. This location is open till 5pm. We walked in and were told that they weren't working on any cars because the mechanics were working on their own vehicles. Huh? The location is open till 5pm, but they stop at 4:30p to work on their own cars? Knowing that the next day was a holiday, and no other places were open, it seems pretty low to turn away a customer who needed assistance, simply because you're working on your own cars on the clock. I wish I could essentially run my own errands while I'm getting paid for my 9-5. I understand getting there at 4:55pm and asking for service, but we got there at 4:30pm on the dot, asking for help as our tire was about to go out and the next day was a holiday when nothing would be open. read more

They appeared to be quite kind here. I unexpectedly failed my inspection despite having a car in excellent condition, and needed my brakes done. I was given an estimate, however, upon leaving, they tried to sneak around $150 extra on the bill. Then, four days later, charged $500 to my credit card for no reason. This is pure evil. To my surprise, the exact same thing happened to my boyfriend one year prior, I just didn't consult with him first about choosing Mavis Discount Tire on Milford Rd. I wish I had. RUN, RUN, RUN. read more

Friendly, attentive and just over the top helpful! Helped fix our flat tire and got us back on the road in less than 20 minutes!

took 3 hours for 1 fucking tire! got here around 8 in the morning didn't leave fell 10:50. Never again

Really appreciate the quick and simple service with changing my tire! You have my thanks!

I will only go here. Lewis did my tires and breaks. He was fast and so nice. Keep that kid around!

Horrible customer service. Had gone in for inspection on a used car we just bought. Was told it needed rear brakes and shocks estimate of about $650.00. Needless to say, my car failed inspection. They guy at the desk said since I wasn't getting the work done there, that I had 7 days to return to verify work and get a sticker, and that I didn't need an appointment, it would only take 5 minutes. Took car to my mechanic in NJ and had the work done and was told brakes were not even half worn. Went back to Mavis to have work verified and get my sticker and was told it would take 3 hours that they had to completely redo the inspection and there was no way around it. I advised them of what I was told, and they said the other guy must of been wrong. They then said I could come back next week and do it, but that I would have to repay to have the inspection done and there was no way around it. I walked out. I will gladly take my car somewhere else and repay for an inspection. Some place where they won't insist on unnecessary work or jerk their customers around. read more

called on Monday for two new tires to order. Manager said will be in Thursday.I called today to make sure and someone said order was canceled and all the managers were on a Blimp Ride on the Goodyear blimp today so they weren't around. I don't find this funny and I needed those tires to get to work. read more

They were empty, thought I'd try, but their workers were rude, screaming, acting like children, in this day and age..... you better teach your employees manners, matter! I left.... no sale Took my business elsewhere! Drove past on the way home with new tires from down the road, you were still empty! Bye! read more

Stay away from this location. I was in need of a safety inspection. When the inspector refused to do his job. The rude manager Jesse took his side, even after I explained to them the issue as they we're both wrong They where unwilling to listen I regret purchasing a set of tires from this location and will go with FIRESTONE next time read more

Plese don't take car to do aniting in east Stroudsburg ,I been dealing with this peaple for 3 month they never want to change my rotor they got bad in less 2 month since January I been dilling with this people and corporeal they don't call me back and they are so irresponsible they dint want to change my rotor the got bad before warranty and they got me saying is not apoiment and no mecanick ,they charge me 1500 to change this brake pads and now non of them want to do the job ,I deal with this men Tyler not recommend and also keyway from corporate they never return call ,just dot go to this peaple they not good ,I getting a lawyer .I belive is the only way to dill with them ,4 mecanick include honda say is the rotors and they never want to change the today is Marsh and diling since January with them read more

The absolute worst wait times for minor service. Only 1 mechanic thee entire summer ????

Worst experience at a car place ever!! I went in because at my last oil change, they didn't turn off the "change oil soon" light on the car. Of course, they insisted on doing their inspection. I was told that my brakes were at state minimum, and were dangerous to drive on. I told them to go ahead and do a brake job. I waited, and waited. 3 1/2 hours later, they told me that they didn't know how to do the brakes on my car, and didn't know what parts to order. It's a Jeep Cherokee, not exactly an exotic. However, they did PART of the work, and Frankensteined the brakes back together with a mix of old and new parts. They then told me I needed to immediately get to a place that knows how to do the brakes on my car, and have a brake job done. They charged me $400 for their time!!! Yup! $400 for a brake job, that they told me needed to be immediately redone. I complained. They got mad at me for complaining, and told me that I needed to just stop talking. Every time I opened my mouth, he'd tell me to stop talking. I finally said that I felt very unsafe. He told me he would lend me a car to drive since my own was unsafe! They made me pay to get my car back. The manager also wrote on the slip that he offered me a free brake job, but that's not remotely true. He told me they didn't know how to fix my brakes! But they made me sign it to get my car back. He kept blaming my car, saying it was somehow my car's fault that they ordered the wrong parts 3 times. It's a Jeep Cherokee! Not a Ferrari! Update: I told my car to the dealership the next morning. They assured me that my Jeep uses standard parts that can be bought anywhere. Also, there was no issue with my VIN, as Mavis said. Most importantly, my rear rotors were lightly worn, nowhere near needing replacement! Makes you wonder about the whole brake job.... read more

This is a criminal enterprise hiding behind a franchise. They damaged my car, destroyed the drivers side hub on a 135k bmw 7 series and said the car came into them like this. They scratched the powder coating off 3 of my rims as well. I took my car there for tire replacement. They cross threaded my hub and damaged 3 of the holes into the car. I tried to file an insurance claim against them, they didn't give me there insurance information and claimed no responsibility for the damages caused to my car which is only serviced by bmw. I contacted their corporate office and they have a loser that is their district manager who refused to assist me and denied any liability. The damages cost me $1300 to repair. Out of my pocket. NEVER GOTO THIS PLACE. They also rifled thru my car, my engine compartment and tossed my glove compartment and arm rests probably looking for drugs to use. I think only crackheads work here at this location. My headrest was filled with grease from the grease monkey who rifles thru my car as well. What a disgusting representation of Mavis. All in all. It cost me $2800 to change 4 tires at this criminal enterprise. Check other reviews. It seems like they do this same exact thing to everybody who trusts these losers with their vehicles. I reported them to BBB and I will NEVER TAKE ANY OF MY CARS TO MAVIS AGAIN. read more

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I am a loyal Jack Williams customer but they were packed this morning. I needed an oil change. I went it and waited at desk for 10 minutes until they noticed me standing there. Asked for oil change. Got a call from them with laundry list if things that were wrong. I said I just want the oil change, I get it ... JW does the same thing. However, the customer service is what keeps me loyal. I will pay for that - plus I trust Phil and the team there. Mavis step your game - like that you have Sunday Update: thank you for your response but they telling me I need a serpentine belt and and shocks. Take a look at this picture ... what is wrong with this belt? I am far from an expert but looks good to me. read more

Mavis Discount Tire - Tires Near Me - East Stroudsburg, Pennsylvania

The service was absolutely terrible! Had an appointment to have new tires done at 11:00. Place called and said to bring it in early. I was there by 10:00, but they didn't take my car in until after 12:00! Mechanics disappear after starting work and management.....what management? Unless you want to spend 3+ hours here I don't recommend this place. read more

New Manager Anthony is a great and honest guy. So happy the company brought him back to this location. He'll work with you to get you back on the road. read more

My tire pressure light was on and a very nice employee by the name of K.C. had a mechanic whom was just as nice look into the problem. My tire was fixed immediately! Thank you- M. Mann read more

We needed new tires and Ryan was such a great help in selecting and installing them for me. The time he said they were on the job and did it very well. I can not say enough good things about those guys and gal. So friendly and knowlegable about their tires. I beleive it all starts with the manager who is the leader and he has those guys working like a well oiled machine. As you can tell I am totally sold on this place and Ryan and the CREW. If I could give them a 10 out of 5 I would Dale S. read more

Car needed tires. They installed the same day at the best price around. Great job guys. Would go to them again.

This is my second time there and I really like the tires they put on. (I was here before when it had a different name). I have a Toyota Prius and winters here can be a challenge. I had the oil change service and learned today that the place I normally go to does not check brake fluid. Thanks for spotting that and knocking the price down a bit. It was a bit of a wait today (they were short for inspectors) and the restroom needs a repair but other than that I will continue to go here as they are competitive with tire prices. The people who work the front have always been friendly. Part of the reason they are busy is because we do not have many auto places in Marshall's Creek. read more

Needed a pa state safety inspection. Made an online appointment. Appointment is the key word. I get a call two days before the appointment telling me that i have to leave the car all day cause they have a lot of work. I say not possible and add it's a brand new car so there shouldn't be much to do and no work will be needed. Answer was the same, nope need the car to sit there all day. Canceled the "appointment". No wonder nearly all Mavis have overall bad reviews. Never again read more

I had such a great experience here . I needed an oil change and they took me right in , they took care of me and my Prius real well. If i could give more stars i would read more

I usually try to avoid the chain stores for things that have to do with the tires on my car for a simple reason that most places can't balance the tire well enough to behave well on higher speeds but this place is run well and do great job including properly balancing tires. read more

Was staying in the Stroudsburg area for the weekend and needed emergency auto repair on a Sunday, due to a broken tie rod on my car. The employees at Mavis were amazing. Thanks to them I was back on the road quickly and without spending a fortune. I highly recommend Mavis and they would be my regular garage if I lived in the Stroudsburg area! read more

I made an appointment at this location. On a holiday weekend, they were understandably busy. However, upon my arrival I was told that despite my appointment they would not be able to see me. I would have been understanding had I received a call to move/cancel my appointment, but had not (thus the three stars). Thankfully, kind and patient Joe found a way to make it all happen. In the end, it was quick, fast, and friendly service. Joe absolutely set the tone of an establishment that knew how to value the customer even when surprises come up. Thank you to everyone there working hard on a busy holiday weekend just before a snowstorm. read more

Mavis in Marshall's Creek is probably the worst place to do buisness in America, no one take accountability for anything they quote you on service price then lie to you when you get there. Honestly some one behind this company needs to go to prison for how they scam you and lie to your face , waste your time , do horrible work and take your money. I spent $2000 on my minivan to have to return the following week with more problems then I came in with. Please , please, please, I urge you to stay away and tell your friends and family to stay away. I really hope another mechanic giant buys them out because the whole franchise is terrible. read more

Was charged 1.5hrs labor for a simple 30min hitch install as per u-haul. I would have been ok with 1hr even but the extra half hr is just a pure BS scam. Also trimmed my bumper although it was completely unnecessary. I would have gone to u-haul or other shops but I was in a pinch and they were the only ones that were available on a Sat. All other 3 shops I called were booked so my advice is to avoid this place unless you need something done ASAP. Just be prepared to get fleeced. read more

Not customer friendly at all, you spend $500 plus and no and they treat you like crap. Nothing but excuses after excuses and no results.

Tony and the techs and mechanics are hard working and trustworthy. However, since it has become Mavis (former STS location) I don't feel they are enabled to offer the caliber service they previously provided at this location. read more

Made an appointment through the number listed online for a vehicle inspection. Arrived 10 minutes early only to be told that they couldn't service my vehicle today. Never going back. This place is no better than the one near ESU that I caught putting the wrong oil in my car. read more

I brought my car here on 3/13 for 4 new tire. Everything went well or so I thought. I was charged an additional $40.00 to test my tpms. I didn't okay this but still paid for it. A week later I got a low tire warning and had to add air to the tire. I was away on vacation so I could not get back immediately. I had to add air again two more times. Next I got a tpms failure warning. A failed tpms! When I brought the car in, I was told that I needed three TPMs sensors because the batteries were bad. The cost? $119.00 a tire. When I asked why they didn't tell me I needed them when I was charged $40.00 a two weeks earlier, I was told they were good a that time. This is a clear lie. How can you tell now that the batteries are weak but not when you tested them twI weeks earlier. TPMs sensors cost about $10.00 and could have been installed when the tires were replaced. The leak, a ripped tire valve when the tires were replaced. Buyer beware! read more

Just needed my tire pressure checked after driving up from Pittsburgh. They were polite and did it for free. Nice guys! Good thing I checked the tires were about 10 psi low! read more