I should have left before the car was even brought into the garage. I walked in and the girl at the counted asked what I came in for. I explained my daughter stopped there earlier to put air in a tire and it was low again within minutes. She immediately said you probably need a new tire. Sight unseen. I said maybe, I dont know, can someone look at it. She said it would be about 15 minutes. Ok not bad, I took a seat. She went into the garage and started screaming at the mechanic like he was a 2 year old drawing with a sharpie on the wall. How unprofessional and mean she was, I was very uncomfortable. Then he brought my car in. A few minutes later she waved me over to come see the nail in the tire, too close to the sidewall to repair. They both kept telling me it was bubbling when they sprayed it but it was not plain water, it was bubbly everywhere. I did see a tiny nail though. So she priced out a new tire but has to order it. I said I would see if someone else had it. Tried calling the Lake Parsippany store but got the call center. Very nice young lady who said there was one about 48 miles away they could get for tomorrow morning, she offered me a decent discount, and I gave her a $25 deposit. I told the girl in the store who promised to call me as soon as it got there so I could come in for them to mount and balance it. I asked her to have the spare put on. She said they were not allowed to put on a"half spare". Whatever that is, I assume she meant donut. I said this is a tire shop are you kidding. She said no, we are not allowed to any more, try Pep boys up the road maybe they can. For real???? Well that was the best advice ever! I called even though I would be passing right by and the manager was just as surprised as I was that they wouldn't do it. He said come right over I will help you, even after I told him I was coming from Mavis. So he asked if I had time for him to put the car on the lift and see where this nail was and why they couldn't patch it. I said please go right ahead. I went over to help them find it easier because I knew what I was looking for and there were no bubbles when they sprayed water on it in fact the manager pulled it out and it wasn't even in the tire it was stuck in the tread it was so tiny. They kept spraying and found a real nail in the middle of the tire. Mavis didn't find it they just wanted to sell me a new tire for $250. Between the incompetence and unprofessionalism and oddity that they couldn't even put a spare on for me, they've lost a customer for life. This was not the only negative experience I've had with that store, but I expected places like that to try and sell you things you don't need I just say no. This was for worse. And they let me drive off with a tire that lost 10 pounds of air within a few minutes of them filling it. Never again. Stay far away! read more

Dude in the front was absolutely not professional at all. Called me retarded and said he didn't want to deal with this shit on a Sunday. Shouldn't be allowed to work at a spot like this. Not acceptable at all! read more

I called ahead to see if they sold and installed wiper blades and to ask if someone could check my tire pressure. Patrick said absolutely and welcomed me to bring in my car at my convenience. When entering the store I was greeted by JR who addressed me by name. I was a bit confused and surprised as I never gave anyone that information. Only to realize that he glimpsed at my plate number when I parked. Talk about being proactive and ready. I had previously visited them for a new tire so my info was in their data base. Kudos to JR for the best customer service that I have received in a long while. And for the quick attention to my needs. Great service! Very welcoming! read more

Agreed to and paid for 4 new tires and all new brakes/rotors on my wife's car. Brakes were making a loud squeaking noise since the job was completed. After looking closer at the work that was done we discovered the both rear rotors were not replaced or had severely rusted after only 3 months. When I returned to this location to speak to the manager I was told he "had never seen a part rust so quickly" which made me question if they had ever been changed in the first place. He said he would "try" to warranty the part and then explained he would give me the same (defective) part that was on the car or, if I wanted to pay the difference, get a better quality rotor. So two hours on a Sunday and two hours on Monday interrupting my weekend and Monday work schedule this company charged me to "upgrade" to a part that won't rust. Would have been nice if they stood behind their products and workmanship. BTW... brakes are still squeaking. Buyer beware! read more

Mavis Discount Tire - Supposedly new rear rotor completely rusted after 3 months. - Auto Repair Near Me - Parsippany, New Jersey

Had a nail in the tire and they were super fast of getting the tire fixed! Super nice and friendly and was only 27 dollars! read more

Mavis Discount Tire - Auto Repair Near Me - Parsippany, New Jersey

if they could get a zero I would. Took my car for a flat tire. wound up with a broken window, 6" of water in the rearof my car and no accountabilit. I wonder if any of these guys are actually certified. Derek and Antwan are the biggest sca, artists of them all. I wish the lady with the white Mercedes they dropped off the lift a few months ago wrote a report. You guys make the old vreeland tire look like crap. read more

Mavis Discount Tire - Auto Repair Near Me - Parsippany, New Jersey

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I found this place to get my alignment done. I asked for the alignment specification sheet that shows the before and after caster camber and tow, and they just tossed me a random sheet for another car. For clarification, my truck is a 2018 Land Cruiser that has independent front suspension that is adjustable, and the rear has solid axle that's un adjustable. And the sheet I received is nothing related to my truck's alignment. How disappointing. read more

Mavis Discount Tire - The alignment specs for ANOTHER CAR - Auto Repair Near Me - Parsippany, New Jersey

Jon helped me out in a bind on a long road trip. Replaced all 4 sets of brake pads and a flush for a very reasonable price. Professional, efficient service, very friendly, and didn't try to upsell me on anything. I would highly recommend their store. read more

Because I do so many miles on my car. I had to invest in another set of tires. Note to my self. I purchased the same tires 9/17/16 and have since been 64,890 miles. Slow down. Jeez. Mavis earned it's stars back this visit. They are one of the best service places in the area if not going top the dealer. The service is good and the work is done right. Well the tires I got are the same from last year. Awesome BFG G forced tires. Like everything else they went up since last year. But they're worth it. Thanks Mavis read more

Mavis Discount Tire - Auto Repair Near Me - Parsippany, New Jersey

went in for tires and oil change with appointment. within minutes of leaving, get a call to return right away due to a tool left in the engine. check engine light comes on during return. car goes back up on lift, thereby proving the tool left in engine excuse wrong. 90 minutes later nobody can say what was wrong. worst auto experience ever. read more

So I been taking my car to mavis for tires and oil changes. Had my car sitting for about two months. Went to drive it oil light comes on took it to my local garage come to tell the oil filter hasnt been changed in two years. That's odd because mavis supposedly changed my oil and filters each time. But apparently they didn't. Imagine spend 30,000 on a car so a shit shop can blow my engine because they never changed my oil filters. read more

Mavis Discount Tire - Auto Repair Near Me - Parsippany, New Jersey

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HORRIBLE service from manager Kerry, who does not back up their work. Sold me subpar products and then refused to replace or refund when they did not work. Shoddy all around. STAY AWAY. Plenty of better competitors in the area. read more

I feel terrible to write this as Westfield and Plainfield Mavis' were my go to for regular oil changes. I came to the Parsippany location for an oil change and immediately they said that my front struts were shot and needed to be replaced after doing a "bounce test". They gave me pricing etc... funny though, I brought my car into factory Toyota dealership and their service guys noted that my struts were fine. I guess I won't be dealing with this location ever again. read more

Great service, mike the manager took me in right away, i brought my own rotors, labor charges were fair. A very big plus they areopen on sunday! The mechanic was great also . read more

Mavis Discount Tire - Auto Repair Near Me - Parsippany, New Jersey

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I used to know the place as "the station with a free air pump" so when Amazon offered to ship tires there for installation I thought, why not. And I was not disappointed - the replacement was cheap, lightning quick, and courteous. If I ever need tires or small car services I'll definitely come here again. read more

Beautiful clean location. Great customer service. Mechanics are quick and efficient. Very concerned, knowledgeable and handsome. I went in for the brake special and rotated my tires and got a great quote for future services. I will definitely be back for all my auto needs!!! Thanks guys!!! read more

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A little happier After taking the car to BMW to check the tires, they determined that it was the valve of the tire and not a faulty tire. So they fixed the valve and Realigned the car...Mavis credited the alignment back so all is basically ok. Sloppy work by Mavis but they did right at the end. Thank you Mavis! Even MORE unhappy Tire pressure 5.9 on the right reat tire? They messed this install up so bad... MORE UNHAPPY TONIGHT Why did the service men OVERfill my right rear tire to 45 psi when I left yesterday...and today at 8pm when I went to drive it said the tire below 27psi NOW,My husband is probably going to now miss his flight...? Perhap Mavis sold me faulty tire and tried to cover it up by over filling the tire? UNhappy last nite:Jist spent $1360 on new tires for my x4M40i and they pretended to do an alignment and did not even fill the tires to the specified pressure. They refuaed to give us a print out of the tire alignment report. Fortunately, Inpaid with Amex and will dispute these charges and get a real alignment from BMW. It's sad in this day and age that just because I am a woman they thought they could get away with it. Fortunately, my hisband is an expert. Very disappointwd in Mavis...now going to fill my tires to the correct pressure in 20 degree weather. What unprofessional service from Mavis... Oh -by the way...they don't insure runflats... read more

Everytime I've gone in I've had an incredible experience here. Today I went in because I was having an issue with my tire. Had no appointment. Was tended to as soon as I walked through the door and didn't have to wait. Raijaan fixed my issue in less than ten minutes. No charge or fee or wait time, incredibly rare to find. Everytime I am there they keep it real never try to over charge or add on service. Plus they are always in good moods and keep me laughing. 10/5 stars thank you Mavis read more

Prior to high inflation of 2022 my experience with Mavis was great at this location. However, today I went to them with what seemed to be a leak in the drivers size rear tire. It was a nail, they said they could fix it. It did not occur to me I needed to get a quote for what used to be about $10-15.00 to get a plug. They repaired, and my shock at checkout, $34.00 for a plug. Talk about crazy inflation. I am kicking myself for not going to Costco, they charge $12.00. But lesson learned, no matter how small or how large do your research and ask for quotes before you buy ANYTHING!! read more

Mavis Discount Tire is a very professional establishment with cheap prices. It is a great place to go for car emergencies as they always take walk in car issues. One time, they took our car for an emergency and fixed it quickly and free of charge! I highly recommend Mavis Discount Tire! read more

I can't say enough good things about this Mavis. I've never had a bad experience. The guys there bend over backwards to me anytime I walk in the door. The customer service is impeccable. As a female, I never feel taken advantage of when I go here. They always help out and always do a great job with any repair work. Did I mention how nice they are? I will never go to another mechanic! And the lobby is clean, with a big window so you can actually see the work that's being done. They are happy to answer any and all questions with a big smile! I'll never ever go back to dirty Pep boys where they are rude and made me feel stupid. Thanks mavis!!!! read more

Manager is very rude and bitter.... I had an appt at 830am and I was still waiting at 9am while another customer was there also waiting with the mechanics had obnoxious rap music playing and not doing any work.. the manager was on his cell phone outside and we were still waiting for our vehicles to get serviced on, which they were outside in the parking lot . The outrageous prices that thet charge for minimal work is pathetic. They tell you that your service is a minimum of three hours at 120/hr plus the cost of the tires and work... Stay away from ALL MAVIS TIRES............ ESPECIALLY THIS SHITBOX!!!!!! hey manager, maybe you should take a class in customer service to learn how you should treat the public.... He acts like he hates his job, here's a suggestion, QUIT AND DO SOMETHING ELSE .. read more

Pains me to write this review. I had to get two tires put on and an alignment. Mid way through service I get a call from the mechanic recommending my back brakes and schocks be replaced. His exact words were "your back brakes are 95% gone". My car was just recently purchased with no issues. Immediately a red flag went up when he started wheeling and dealing. Anyways, unknown to him, I have a regular and consistent mechanic but he doesn't do alligmements. Took it to my mechanic and my back brakes and shocks are "BRAND NEW". He enlightened me in letting me know these guys work for commission. Now that makes sense! BE CAREFUL and get a second opinion. Such deceit would have cost me well over a grand. I gave two stars because Shawn who works the front desk was spectacular. read more

Had something in my tire and I heard the air coming out of it. I tried a few places and no one could help. I found Mavis and Called. They took my information down and said when will you be here? I wasn't that fare away. The plug wasn't working on the tire so they had to patched it. Very professional when explaining things to you. I would definitely use them if I lived closer. read more

I had scheduled an apponitment for my van a Mavis in Parsippany to replace 2 tires, they told me I had to wait for 1-1.5 hour for the work. I said okay after 2.5 hours my van was still in the parking lot and the workers were going for lunch. they would not tell how much longer I had to wait. I lost half day from work and got nothing accomplished. I called Customer service the said the district Manager would call me back. It now 6:15 PM no one call me customer service went home and they lost a customer with 4 vehicles to service in the future. read more

Let me SPARE you the wasted time, energy and cash of my story with this place!! This is strictly a TIRE INSTALL or replace place. Strictly. Don't touch that read more

After a disappointing experience with Bloomfield, NJ Mavis tire shop, I called this Parsippany location and they took me right away. I wanted to keep going to Bloomfield because it is closer to my house but after this past weekend (3/3/18) I will only be coming to Mavis Tires at Parsippany on Rt. 46. Their customer service exceeded expectations and they worked as quickly as possible. I didn't have to spend my entire day waiting for tire rotation and balance and rear brakes/rotors change on my Acura. Thanks so much for improving my day and my car!!! read more

Excellent service! I called up prior to me bringing my vehicle in, they were very professional and very kind. They took me in right away and did not wait long, I also got my oil changed right away. Excellent people. I will be returning to them for another car issue! Thank you guys so much!!!!!! read more

I'm a repeat customer, and they remembered me. Fast service and a good price on my tire, mounting, and balancing.

Stopped in about twenty minutes ago for a simple oil change. The man working the counter was condescending since the moment I walked in, and very kind to a gentleman who walked in just after me. When I asked for prices of two different oil changes you would think I personally insulted him. He and one other employee could not open the hood of my car. I explained how I've always done it, the standard way, and they said it must be broken and to go to my dealership to get it fixed. Needless to say I am now 3 minutes down the road at their competitor getting an oil change. Hood opened perfectly fine, exactly the way you would open any standard hood. I tried to call them back to personally tell them this instead of writing a review, but the first time I was hung up on and the second time they kept me on hold. read more

Johnny is an awesome manager who helped me throughout the entire process of maintaining my vehicle!His recommendations were very helpful and overall changed my car repair experience. 10/10 will go back. read more

Love it, rolling baby! Quick and affordable! Great staff! Use this place! Love the water cooler! Hate potholes in NJ! Love the power warantee! read more

Great staff and awesome service. Work was done quickly but with great care. And you can't beat the price! My brake job was flawless!

The mavis on Rt 46 in Parsippany N.J. has been the worst. The brake job my car has received still not right. Please please do not go there.

I am a college student working part-time, so my schedule is already limited enough. My dad and I scheduled an appointment for 9:30 a.m. I have waited for 5 hours, and my car is still being worked on. I had already called out of work and now I will be late to my night class because one of these "mechanics" is having trouble with a tire rod. The customer service is just plain shitty as no one came and said, "I'm sorry young man. This is taking longer than expected." Considering they told me I would be out of here by 12 p.m., I would reccommend that you all steer clear of this dump and go somewhere else. Hope this helps. read more

Great Staff! Had tire issues, Johnny assisted and communicated with me through the whole process!

Needed brakes done ASAP on my 2006 GMC Canyon. they got me in and out on a Sunday! Great service!

Got brakes and 4 new tires there. Good price. But for mechanic problem, try other places.

In & Out! Friendly staff great service great pricing. Can't complain really pleased over FireStone.

Was booked in for a complete set of tyres and price given over the phone. I arrived for the guy at the desk to increase the price before I bought it to his attention. After price was corrected other services were offered at extra cost which wasn't needed. On top of that the supervisor was trying to offer me shocks and strut change which wasn't needed. Being a car technician -which he didn't know, I was aware and caught him out when he wasn't being specific about the work required. Please be careful don't take on extra work - they will try their luck. Always get a second opinion then go back if necessary. read more