I highly recommend Grease Monkey to anyone looking for a competent and trustworthy auto repair…read moreservice. My Chevrolet 1500 truck would not start, and two other repair shops spent a combined eight months trying to diagnose and fix the problem without success. Frustrated, I finally had the truck towed to Grease Monkey. From the start, the check-in process was quick and easy. Joe kept me informed throughout the repair process, explaining the progress and what they discovered was causing the issue. They were able to diagnose and repair the problem, and my truck is now running great. If you're looking for honest, professional service and clear communication, I highly recommend Grease Monkey.

Tried them a year ago on recommendation of a neighbor. Though came in time it was over 20 minutes…read morewaiting until staff took my car Missed the shuttle and wound up sitting their for the duration The keurig machine is ok and seating is ok if you don't mind the drone of the price is right from the 70's Tried again and brought a ride this time. Arrived on time but the service manager couldn't stop his task for18minutes while my wife was waiting before me and then disappears into the office. Only after someone else came out did they take my information. The safety report is not up to standard No mention of fluids other than oil fill. No mention of the wipers. .If it wasn't for brakes it would have been less expensive and more thorough st an express lube

My car suddenly started puttering and shaking, and I didn't feel safe driving it. I called, and…read morethey were able to squeeze me in the same day, which I really appreciated. They kept me updated throughout the repair, and they had my car fixed and ready the same day, so I didn't have to worry about being without it over the weekend. If you're looking for a shop that's honest, responsive, and gets the job done, I'd definitely recommend them.

I am writing this review based on a recent, disappointing experience with Leisure Automotive. I…read moredealt with Bill, who informed me that my car had been inspected and that the timing belt had broken. He claimed I "won the lottery" because there was supposedly no engine damage, despite the fact that a belt failure on a Honda V6 almost always results in the valves hitting the pistons. Being skeptical, I performed my own inspection. I had personally installed a new OEM Honda timing belt only four months ago and was confident in the work. When I pulled the top timing cover, I found the belt I installed was still perfectly intact. There was no evidence of a snapped belt, a seized water pump, or a failed pulley. I was charged over $1,100 for a timing belt replacement that clearly didn't happen. Based on the symptoms, I believe the actual issue was a simple fuel pump fuse--a repair that should have cost less than $200, including diagnostics. I have recommended Leasure automotive to over 100 people over the last 20 years because I believed he was honest and above board. I actually started working on my own cars in 1979 specifically because a mechanic ripped me off back then; it is a shame to see a shop I trusted for so long compromise their integrity like this. I am sharing this so others can be aware of my personal experience.

Nothing but great service when I come to Hancock! I blew a tire Saturday afternoon and stopped in…read morewith my donut on 30 mins before they closed and they had a tire for me and put it on super fast! This is not the first time they have worked on my vehicle last minute, so it is much appreciated! They had a tire available and it was perfectly priced and not expensive at all ! I highly recommend Hancock, their prices and service is best I found in the area!

I have had a few vehicles serviced at this shop. I like how the estimate is sent over via email in…read morecase I miss the call from the shop. I just had $780 worth of work completed, and one issue I had (jammed hood latch) was resolved at no cost. I really appreciated that. I would recommend taking your vehicles to this shop

Went for an oil change this morning. The 3 young men were so helpful and knowledgeable. Shout out…read moreto Ivonn, Xavier and Manuel for doing a great job. I normally take my husband truck to the dealership but decided to go somewhere close to home. You all had great customer service reviews that is why I decided to try you all. It costs more than the dealership (for that price I usually get tire rotation including) but it was worth it since I had no wait. They showed you the old filters and explained everything they did. Awesome customer service gentlemen. They also give a military discount which was a plus! See you all next time. They gain my business thanks to these 3 gentlemen and their service.

Fast, easy and friendly service. These guys went above and beyond! Definitely will return here and…read morewill recommend to everyone I know in the area!

These guys are great! Alex gave me a quote $150 less than Shephards in Bradenton and pulled my car…read morein and knocked out the job 1hr12 faster than Shephards. Great work with OEM parts and kind folks. Will be back for all my services. Thank you Alex!

My experience with this establishment happened a few years ago. Me, being a new RV'r brought my…read morerig here because it needed anti sway bars. Besides being charged $4000.00, I also noticed my jewelry missing from a metal storage box I had in my drawer. On the receipt it says, not responsible for missing items. Now I know why it says that. I guess you live and learn.

My first time here today. They were honest, dependable and reasonable. I will be recommending this…read moreplace to others.

Scheduled it almost a week ago for an oil change, dropped it off at 7:45, it's 4:00 and their not…read moredone yet. How many people that didn't schedule did they move in front of me? 8 hours and still not done! I've been coming here for 8 years, but I think it's time to find a new shop.

Came in with my truck on a Saturday and was helped by Seth and the crew. Nothing but positive…read moreattitudes and awesome vibes from these guys. Work culture is great they seem to really enjoy each others company and have outstanding customer service. I'll be avoiding Firestone from now on, take 5 take my money !

Jesse and Trey were very efficient and pleasant! As a first time customer, I was greeted with a…read moresmile and a cold bottle of water, information about the process, and education about my vehicle. As someone who typically gets my oil changes at a place where I have to drop off and wait for far too long, this was the best fit into my busy life. Will definitely be back!

I was shopping around to look for tires and I called as well as walked in and said I would like to…read morepurchase three tires and a lifetime wheel alignment. I went back to this location from a previous years and still received great service. I was also advised of the recent upcoming coupon that would additionally give me $100 off so I took advantage of that. The value of purchase was pretty much the same as I would be able to get the tires from tire rack.

Waited over an hour to get an oil change, that i made an appointment for! Meanwhile i sat in a…read morebasically empty waiting area and there was only ONE other car being serviced. They never even started on my vehicle, waste of time. Now i have to find another place last minute. Definitely do NOT RECOMMEND, especially with the lack of customer service.