I usually love McAlisters. This last time the service was disappointing. Our group of 4 received cold food. We were overlooked with our orders. I asked the worker if they forgot and they kept telling me it was coming. 40 minutes later we received our cold food and with an incorrect order. read more

I attended McAllister's Deli this past week, and I was appalled by the service I received from the so called "Manager" Sasha. She seemed bothered with having to help me, and gave off a very nonchalant attitude. She was also very disrespectful and rude to the workers in the back, I could hear her smart remarks from the front. Being that her staff is quite young it was sickening to witness. Please rethink your hiring options and genuinely check in on the welfare of your employees. read more

Nothing fancy nor mind blowing. Your typical American soup/sandwich restaurant. Its good, but just what you expect it to be. The only down side honestly, is the mac and cheese. It taste like mac and cheese that you'd feed to kids, your typical macaroni pasta with cheddar. Thats it. Not even a little more creativity like Panera. Overall though, its still a good place for a sandwich here and there. Also the portion is pretty small. It'll satisfy your tummy, but not make you full - and I usually have a small appetite. read more

McAlister's Deli - Delis Near Me - Arlington, Texas

It is definitely hit or miss with the restaurant. I placed my order over the phone. When I got to the restaurant and paid the cashier was ready to move on to the next customer and I had to ask about my 2 gallons of tea. It's almost like they are lazy and don't like preparing gallons because 9 times out of 10, I call in my order and 7 times of those 9, I have to wait when I have called in 15 minutes ahead. Then today- I asked for a sale no onions and their are onions under the label on the container that says no onions. read more

McAlister's Deli - Onions under signs that says no red onions. - Delis Near Me - Arlington, Texas

I ordered a wrap, they gave me half a wrap with the other half basically empty. The wrap was poorly folded so the chicken was falling from the inside, the wrap itself was falling apart and made a mess while I was trying to eat. I also ordered a Arnold Palmer with unsweet tea and they basically only gave me unsweet tea. Overpriced for what I received. Not only was my wrap half empty but I payed over $30 for half a sandwich too. The serving sizes are too small for the amount of money I payed. read more

I loveeeee McAllister's chicken tortilla soup!!! After reading other peoples reviews makes me want to try the other soups too.. But oh my gosh, the chicken tortilla is so delicious I don't know if I can go to mcallisters and not order it. Lmao. I usually get the hot sandwiches, the southwest turkey melt is really good! Today we tried something different and got the classic Italian, they put way too much mustard.. It tasted spicy, and IMO not appetizing. But the pickle that come with the sandwich order is always gooood. I love their pickles!! McAllisters baked potato is HUGE! And it's so good! My first time trying it today. I got the SpudMax which is the potato with everything on it. Yummy and very filling :) They also give you butter & sour cream on the side. Teas at Mcallisters is always on the sweeter side, so sip from the top! read more

McAlister's Deli - Classic Italian with a side of Chicken Tortilla soup - Delis Near Me - Arlington, Texas

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I just recieved a delivery order from this McAlisters and it is wrong. Again. This is the second time now my order has been wrong. We order from this restaurant quite a bit. Not anymore. I am sick and tired of our orders being incorrect because no one bothers to check it before it leaves the store. Done with Door Dash period! read more

McAlister's Deli - King Club? - Delis Near Me - Arlington, Texas

The food is always really good, us girl's from work normally get the Choose 2 for like $6.99 either get a potato, soup or salad... we never get the sandwiches because they are kind of light on the meat, so it's pointless your normally just eating a bunch of bread. That's why it only got 4 out of 5 for me this time. BUT service is great, usually doesn't take long at all for To-Go orders when you call ahead.... And if you like Iced Tea, you HAVE to try it. I don't like Unsweet or Sweet Tea, but the girls love it.. and I've tried the Peach Tea.. because I do like it flavored, and it was DELISH!! read more

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It's unbelievable how different locations of the same chain restaurant can be so different in terms of service and quality of food, but they can! Before my family visited me, I raved about McAlister's. At the time I'd only been to the Fort Worth location off Camp Bowie. I took them to the Arlington location so they could get 'em some. Our food was just alright. That half soup half sandwich deal is a total rip-off wherever you go. Presentation, blah at best. My chicken and dumplings tasted canned and had no chicken and what appeared to be a big noodle, not a dumpling. I was really disappointed in that. An employee visited our table often to clean up and behaved strangely. I got the impression she was in a hurry for us to leave. I prefer the Camp Bowie, FW location. That one is the bombs! read more

McAlister's Deli - Delis Near Me - Arlington, Texas

I was a little discouraged because of a lack of communication between myself and the cashier that resulted in a big bill for me! I tried to order a cup of soup, a kids toasty cheese sandwich and a small tea. I ended up with a cup of soup, a cheese melt sandwich and a large tea, to the tune of $14.00! When I questioned the manager about my charges, he said, "Yes, that's a cheese melt". I responded that I'd ordered the toasty cheese sandwich, not the melt and a small drink. He said, "The melt is $7.00". I said that I hadn't ordered it and could have used up an entire loaf of bread with cheese for that price. He walked away. It will be awhile before I go back there. No adjustment on my bill, no apology for the mix-up, nothing! read more

I went in to get myself and my kid something to eat. And I'm a little disappointed, I ordered the kids broccoli and chicken bowl which is supposed to have chicken, broccoli, and cheddar and broccoli soup. Well you this is the 2nd time they give it to us dry. Meaning to soup. I hope next time I get it they actually serve it how it's supposed to be. read more

McAlister's Deli - Kids Kid's Chicken & Broccoli Bowl They didn't put any broccoli cheddar soup - Delis Near Me - Arlington, Texas

My husband and I eat here several times a week. This place used to offer exceptional customer service. Jimmy, the previous manager (and Ricky before him) was always in the dining area bussing tables, refilling drinks, talking to the customers, etc. But recently, there has been a change in management and we never see the manager in the dining area or anywhere else for that matter. He is usually in his office. He has cut down on the number of people that are in the dining area available to customers. One of those employs Gloria. She is the hardest worker there. She does everything she absolutely can to take care of the customer. But we also hear the kitchen yelling for her to take food out to customers. She can only do so much. Perhaps if the manager would actually go out into the dining area, he would realize that only having one or two people out there is clearly not enough. We have also overheard numerous inappropriate conversations taking place as several people (those who are supposed to be taking orders and assistant managers) stand around, looking at computers & waiting on orders to be filled. One example was last weekend when one of the ladies was talking about how she hated her job. We also had a very difficult time getting our drinks refilled. The dining area wasn't very busy at all, but we never saw anyone bus tables, talk to customers or refill drinks. We sat right by the kitchen & actually called out, saying "Hello?! Anyone? Can we get a refill? HELP!" It wasn't until we called for help that someone noticed us b/c they were too engrossed in their ow. personal conversation. We are very loyal customers but we are seriously considering find another place to eat during the week. read more

Drinks are waaaaay toooooo expensive. They have the air conditioning on too high. It's downright cold in here.

Back at it again with the smallest portions can give without being noticeable.. happened to me last time I got fruit and a pasta salad, had like 4 pieces of fruit, And like 2 cucumbers and a tomato. Other food is great but the sides are horrible read more

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When I'm trying to avoid fast food, McAlister's is a place I appreciate having around the office, however the service here is pretty off. I've had their baked potatoes which are really delicious, and they have quite a few options. The last time I went I got a chicken caesar salad which doesn't take much effort to put together but I waited in the to-go area for almost 15 minutes and then got a huge container of lettuce with a tiny serving of dressing, almost no parmesan, some sad looking strips of chicken, and about 2 croutons. I was pretty surprised when I got back to the office and opened it up, and for like $8 it was too expensive for not a lot of food. That combined with the unfriendly employees and long wait time made this not the best location ever. Their warm food has been a-ok though, and my friend loved his sandwich, I just don't think they are worth seeking out. read more

I used to love McAlisters, but this location has gone down hill rapidly. I have ordered the same few things since the first time I came to McAlisters so I have a pretty good idea of the look and taste of the food I'll be receiving. Not anymore. The last few times I've ordered my potato has come out differently. I mean, who wants large chunks of red onion on their baked potato? When the food was cooked and had good flavor this was a solid option. For nearly a $12.00 meal, I expect at least an average meal, but not here. We used to look forward to a quick lunch at McAlisters, now we'd rather wait somewhere else than eat whatever the kitchen surprises us with. read more

McAlister's Deli - Raw onion chunks. - Delis Near Me - Arlington, Texas

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Ordered to-go and received my spicy turkey melt with no chipotle sauce and one small piece of bacon. It was also burnt on the bottom. Disappointing considering I left a 20% tip. read more

McAlister's Deli - Delis Near Me - Arlington, Texas

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I'm so tired of complaining about service but I was told "it's the only way to try to and improve service" so here goes. 1) When giving a time to pick up from an online order, quote an accurate time. Waiting fifteen minutes beyond quote is inexcusable. I'd be fine with a longer time if it was accurate. 2) A French dip without jus is just a warm roast beef. That shot a hole in the meal. 3) Mac and cheese that's been sitting for hours makes it too dry and grainy. Grrrrrrr. I want to enjoy the food here and I don't believe I'm asking too much. read more

After having a nice evening meal I ordered a baked potato to go with cheese butter bacon and sour cream. I paid extra for the cheese and bacon. I got one little bitty pad of butter, one very small plastic container of bacon that was full and one little bitty plastic container of cheese which was maybe half full the lid was not attached to the little bucket so all the cheese was in the bottom of the paper bag read more

McAlister's Deli - This is $1.50 worth of cheese - Delis Near Me - Arlington, Texas

We want to compliment GLORIA RUIZ at Arlington McAlister's for her help with our family meal there. She got the condiments we needed for our meal and is so friendly. We like the McAlister's cookies she bakes too!! We have enjoyed her service there for many years! The Nicholas Family read more

didn't know I had to ask for ice....and you're always welcome to ask what drink it was if you forgot or if they wanted as little as a lemon in their drink... read more

Having been to this location many times, today was my last. The people working the counter obviously didn't want to be there and didn't mind showing their poor attitude to customers. They also ask you to include a tip when you place your credit card into the machine for payment. Also have a tip glass on the counter where you place your order. I prefer to tip based on the level of service I receive and the service at this location has become increasingly poor. Taking my business to other establishments where the team members appreciate the customer and don't expect to be given money by the customers just for doing what there getting paid to do. read more

Dirty tables everywhere and the workers are running their mouths including the manager! It always kills me how all restaurants are asking for tips when you pay at the order counter. read more

The customer service was bad at the front desk. The girl seem very annoyed when I first walked in. I asked for no black olives on my Spud Max. She got even more annoy... Never coming back... read more

Update: Have gone back a few times after management got in touch with me and they have really improved. The food for pickup has either been ready or within a min or two of the time they stated it would be. They are also taking much better care to see that ALL items are in the bags, big improvement! This is a solid sandwich shop and would probably have given it a 4 star if there wasn't consistent problems with the pick up, the food either isn't ready when they say it will be or items are missing. But the food is solid, I love that I can get 1/2 a sandwich (love the BLT) and chips and queso as a side. We don't eat dine in here so I can't say for sure how the service is for that. read more

I give this place a ZERO star review! It has gotten worse over the months ! The manager is not managing at ALL ! Food is cold ! And tastes awful! Never going in the evenings again ! The employees working at the registers aren't very welcoming at all they seem like they don't want to be there and just not in good spirits! Then you have employees working at the dining AREA that never check in on you and see if you need anything! YOU LITERALLY HAVE TO WAVE SOMEONE DOWN TOO COME OVER ! They stand around and chitchat instead of working! If it weren't for Gloria checking in on her customers there would be none at all ! Please do better! read more

Love love love this place not only bc of the yummy food but the staff is so nice! Everyone that works there seems so professional and always exceeds my customer service expectations! read more

McAlister's Deli - :) - Delis Near Me - Arlington, Texas

Thank goodness this has always had an interesting experience in with aurora in this world . this was one is not to the pack of food I have been in and there are over to this one I love we all enjoyed it but the owner is a little too comfortable read more

I went to this location because it is close to my job. I usually go to another location. I ordered and was the ONLY customer in the store. The employees were all young women that I noticed. After waiting about 15min I took a look in the back to see what possibly could be taking so long. Their eating salads in customer view chatting laughing, which nothing is wrong with that, IF your working towards getting a customer food out in a timely matter. I asked for extra mayo on my sandwich got home it is bone dry ( called taking the whole meal back) what upsets me is I have a medical condition that limits me eating. When I can eat I want to eat something I love and enjoy it. Today is Wednesday I haven't eaten a meal since Sunday and now because my order that took way to long was dry I won't be eating again today. They really need to pay ATTENTION to customer service! I won't be back read more

you're damn right i made a yelp account just to review this garbage place. i literally repeated my self three times over the phone to the woman who took my order and atill they refuse to listen!! i asked for extra butter and sour cream with my spud and none. i repeat none came with it. wtf is wrong with yall. i literally drove across town for this garbage and its not even right?!? how can you be called essential if you can't get it right. i won't even touch this dry spud now and i yet again wasted my money. how about arlington close mc alister's down instead of the local restaurants like spaghetti warehouse!!!! read more

McAlister's Deli - NO SOUR CREAM OR BUTTER TO BE FOUND IN THE BAG. Yeah this is all that came on it 13$ for this?!?! HA! Never going back here again. - Delis Near Me - Arlington, Texas

Best location in town!!! Fast service great food!! Had the club and soup (broccoli cheese) ... no complaints Also the tea and lemonade is a must!! If you need a quick meal and don't want to sweat if it's good this is the place to stop by and you'll be impressed. read more

I love the tea and mac and cheese. It always takes forever to get my food. It really shouldnt take as long as it does. UPDATE: so I thnk this is one of my reviews from when I was a baby yelper- very short and straight to the point. The service has improved immensely since this review- as in I don't have to wait 20 minutes for a sandwich and bowl of soup lol. I am cracked out on the BLT here- double heart attack- and I dip it in the mac and cheese.. DONT JUDGE ME! I also really love grabbing a bowl of soup here when its cold out- the chili is on point and the chicken tortilla rocks my socks. The young ladies are always chipper and patient even though we all know I'm getting the same thing I always do! I opened a house account here for work and I have yet to be disappointed with the catering service either. read more

I'm eating here with family and everyone is semi pleased with their order. However, when I received my sandwich the veggie club, I couldn't find any guacamole on it. When I took it back they pulled apart the sandwich with no gloves on and found 1 slice with what looked like barely a smuge on it. Handed me back the sandwich with it picked apart and said "see, here it is." They lost 3 stars for that. Don't know if we will come back to this location. Soup was good (veggie soup) but not impressed with the staff. Not friendly in the back. Front end was nice though. I'll post a picture so you can see. read more

McAlister's Deli - This is the amount of guacamole I had on the entire veggie club sandwich. Not pleased. - Delis Near Me - Arlington, Texas

This is a very basic place to eat but the food is always really good. The service is really friendly and patient. The atmosphere is very cozy but sometimes it can be so cold in there. It's definitely worth a try when you want a salad, soup or sandwich! read more

Mmm Turkey Chili. My new favorite place to get a cup of soup. At under $3 a cup, I'll definitely frequent this place more often. :D I like getting the 1/2 and 1/2 combo because it's practically 2 meals in one for me. The grilled chicken side salad is quite filling and large. You also have to get the iced tea here. Go with 1/2 sweet and un-sweet and it's pure perfection. They have a few under 500 calories/ meal options which was a nice change of pace. McAlister, I'll be back. :D read more

One the best fast service deli or dine out restaurant. Autumn squash soup is so damn delicious. Special combo soup with club sandwich. read more

McAlister's Deli - Cold weather... Fresh hot fall special squash soup... - Delis Near Me - Arlington, Texas

Everything was good from the time I walked in to the time I sat I noticed I was missing a piece of bread for my sandwich and I walked and explained what I was missing and everything was still going great until she got the bread I was missing and it fell onto another plate she than touched it without a glove and than turned around and proceeded to hand it to me . I left it on the table because it has cheese on it from falling and her finger print on it read more

MY FAVORITE DELI. I never had this place until I started working, and I just love it. I usually get choose two for 6.99, and I ALWAYS get chicken dumping soup with French dip. THEY ARE AMAZING. Wish I can go here daily, but I am a poor college student:( anywho, subscribe for emails, because you get 5$ off on your birthday!!! also, I suggest people who dine in tip the servers because they are cleaning up your mess! read more

I love the taste of the food here. ALways fresh and wonderful! Like Heather S, I always have to wait too long for my food. Normally, I get a turkey sandwhich. A regular old cold cut sandwhich and it takes them forever to make that. WHY!? My pals will almost be done with their various types of food orders and there I still sit. Luckily, the food is so good when I finally get it that Ill keep going there but I have to be sure to alot extra time if its during my lunch break. I dont know what the hell takes so long to make a sammich read more

I had lunch here yesterday ... and was disappointed yet again. Although I enjoyed the cup of broccoli cheddar soup, the sandwich was no where near up to my expectations. I ordered the Horseradish Roast Beef ... which I ASSUMED would contain horseradish. If it was in the sandwich, I could not tell. Not even a whiff of the distinctive aroma, and none of the bite. The sandwich, on grilled chibatta, was very greasy on the outside ... like it had been covered in oil prior to being pressed - almost Cuban style. It was a very flat, hot sandwich, but the bread had not been toasted, just oiled and heated and pressed flat. The pressed aspect did not add to the overall presentation or taste. A very disappointing offering. I took a slice of their carrot cake home ... and as always, that was excellent. Very moist with a nice slightly tangy cream cheese frosting. read more