Bob was great to work with, quick estimate for new kitchen island outlet and EV charger install…read more Quick turnaround to complete the job and excellent workmanship. Highly recommend.

Absolutely heroic…read more Ice storm 2026: Over 230,000 without power. Regardless of being swamped, Bob came out the very next morning after I called the night before. He and his guy were kind, professional, and thorough. His quote was almost half of what the company was asking. Once I approved, they were out the next day, and even followed up when NES tried to pull some bureaucratic nonsense with me. They made sure I was back online in my desperate time of need. I happily referred them to my neighbor, and I now refer to you: These are good, honest people you can trust. They will get you back home, safe and sound.

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan

Had the worst experience with this company! They charged after hours fees for coming at 3 PM. 3…read morePM... not 5 PM. That was an extra couple hundred dollars. The man then arrived and was apparently new, yet trying to diagnose this alone. After being in his car for 45 minutes with no update, he finally said I would get it fixed 4 days later and the diagnoses was one they had said before (that was also wrong then). It was wrong again this time. I called another company, they came out the following day and it was fixed in a day. Will never recommend MJ Frick and their incompetency.

Don't use them if you expect a courteous professional to show up. Not a good company of employeesread more

they were on time. quick. efficient. went above and beyond. got us in within the week we called…read more we bought a new home and while it had what looked like a c wire in our thermostat it was not connected to anything and we had no idea what we were doing. JR came out. got us hooked up and gave us some tips and tricks to get our new smart thermostat in a good schedule! the price was the best we were offered and we had called around to find the best bang for our buck. they also had options to pay via venmo to save on card fees! give them a call. you wont regret it

We had a 25-year-old HVAC system that sounded like you were at the end of a runway...our…read moreNashville-based daughter and son-in-law told us to contact WilkerSon's and they responded quickly; talked to them in person and came out to take a look. They recommended a system and accommodated me with a date that worked. The "Sons" came out with an assistant and worked 3 hours to fully remove the old and put in their new systems. Now it sounds like a small air purifier!! These guys are professional, courteous and very knowledgeable. I checked their pricing and it is extremely competitive. Worth a call!! Joe C.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

I tried them for the first time. They were very responsive. They showed up on time. The price was…read morevery fair and the time it took was fast.

Two fellows from West Side Electric came one evening to help us find the breaker for the circuit on…read morewhich our tankless hot water was located. After some considerable searching they found it behind insulation in the crawl space. Quite a screw-up the builders 9 years ago. I was very pleased with the persistence of the WSE electricians in finding the breaker and then cutting away insulation so it can be easily found in the future. Good experience with a positive result.

We needed multiple ceiling fans installed. Our first contact was Karen who answered the phone and…read morewas friendly and helpful. Corey was dispatched and couldn't have been more professional, competent and fairly priced. He had everything installed in less than two hours. He then asked if there was anything else we needed help with. We had grown frustrated with the electrician sent by our home warranty company who after three visits couldn't solve our electrical issues. We asked him to take a look. Within 10 minutes he had traced the problem and had it fixed. Highly recommend and will use again.

It took two hours to install a ceiling fan. Bare wire, ladder, and items were displayed beside the…read morebox. The electrician agreed it should have taken 30 minutes max but the company was milking money since it was charging by the hour. Then he put a hole in my ceiling installing a bathroom vent and tried to blame me for it. They charged me close to $600 and was here for 6 hours to install a bathroom fan and ceiling fan. This company is a rip off.

You won't find a more honest, hard working, customer oriented company, especially in the HVAC…read morebusiness. Meticulous workmanship. The owner is a self made, hard working man, who set high standards since the beginning. Jewell Mechanical hands down is #1.

Called these guys when my thermostat suddenly went out at 10:30 and got a callback shortly…read morethereafter from a gentleman named Reed. He scheduled a tentative appointment for the AM but suggested I check the drip pan at my AC unit. It was full, so I used a shop vac at the outlet to clear the clog and drained the excess water. Problem solved, and not a penny spent!