We stayed here in July for 2 nights and it was great! The staff was so helpful and friendly and…read morejust fantastic! The property was very clean and we really enjoyed our stay! The bed was comfortable and the breakfast buffet was pretty good! No complaints! Would definitely stay here again!

Trivia: What is the primary libation in a margarita? Hint: My favorite is Teremana…read more Excellent breakfast. Seriously the best free breakfast I've seen at a hotel in a long time. A great selection of hot and cold options. The bar/restaurant/pool all closed at 10 pm so this place is more family friendly than the name might suggest. The room was warm and the colors were chosen well. I particularly enjoyed the green accent wall behind the TV. There was a comfy chair and a nice rug by the bed. Excellent natural light from the window.

Great location, interesting rooms, and accommodating staff. I stayed in the Copenhagen suite, and…read morethere was a temporary problem with the AC, but the staff did everything possible to make it right. I really appreciate all the effort, and ended up really enjoying my stay. The breakfast was accommodating to any dietary restriction as well.

Everything about this place was spectacular. The rooms were comfortable and beautiful and had…read moreeverything you would need. The breakfasts were the best we've ever had. The place is convenient to all the restaurants and theaters. We were lucky enough to be there while it was slow and we got to meet and chat with the owner, who is warm and charming and knows everything Oregon. Just a top notch experience!

Quiet. Secure. Incredibly comfy bed, pillows, and bedding. Bathroom completely remodeled and…read moreamazing.

Lovely, Lovely establishment. Comfortable beds. Fantastic kitchenette. Peaceful surroundings…read more Gorgeous bathroom. Great Wifi. And wine glasses?!? Who does that? Incredible staff: helpful, kind, responsive. Linda, the GM, is on top of things. Front desk gentleman (Mason?) is top notch. Mere steps from Southern Oregon University. If you haven't stayed at The Palm yet.....I forgive you. But please do better! (For your own sake). I will certainly be back here again. The ambience is just what you'd want.

BEDBUGS (confirmed by their hired exterminator). That's the short version. If you're considering…read morestaying here, please read on: We had a one-night reservation and arrived very late. Wanting to enjoy the property, we stayed up -- made a fire, used the hot tub, ate some food -- and finally headed to bed way past our usual bedtime. When I moved a pillow to pull back the blankets, I spotted a bug. Assuming it was just a random outdoor bug (since we were in the woods), I snapped a quick photo to ID it online while my boyfriend tossed it outside. To my shock, results came back: bedbug. A second site confirmed it, and when I posted on Reddit, the unanimous responses were: "definitely a bedbug." We hadn't even gotten into bed yet, but our suitcases and clothes had been at the foot of the bed. Knowing this could be serious, we immediately looked online for next steps. We double-bagged everything, cleaned hard surfaces, and checked the mattress. Under the comforter, sheets, and two mattress covers, we found multiple bedbug casings along the mattress corners. Needless to say, we did not sleep. I messaged the hotel right away and at 8am the manager, Scott, arrived. At first, he was very apologetic and kind. He offered to put us in another hotel in town, cover laundry service, and said he was bringing in an exterminator right away. This reassured us -- temporarily. When the exterminator arrived, he looked at our photos and immediately said: "Yep, bedbug." About the casings, his words were: "Definitely a bedbug infestation." He used the word infestation. But after inspecting the cabin with the manager (where they spoke in hushed voices, which felt odd), their tone shifted. Suddenly, the story became: "We don't know if you brought them with you." That is simply not possible -- we never got into bed, and the casings were under multiple layers of bedding and mattress protectors. There's no way we introduced that kind of activity in just a few hours. From there, the offers were downgraded: no outside hotel, no outside laundry service, just another on-site cabin and laundry done there. We thanked them for the offer but didn't feel comfortable staying. This was supposed to be our final night of a two-week family road trip through the PNW, and we had originally planned to drive from Ashland back to the Bay Area after checkout. But since we hadn't slept, we were absolutely exhausted and knew that was no longer an option. As a family, we decided not to risk staying in another cabin (since bedding is likely laundered together). Instead, we scrambled to find alternate lodging. With very limited options in town, we ended up paying way too much for a musty old hotel and had to buy new clothes at Walmart, since ours were bagged up and stored in our car's rooftop cargo bin. The manager promised a refund. Almost three weeks later: nothing. When I followed up, I got excuses about booking through a third party. I only received money back because the booking site stepped in -- not because the hotel did the right thing. To be fair, we liked the cabin at first glance. But then we found the bedbugs. Bedbugs are a serious health and sanitation issue, and the way this was handled made everything worse: initial kindness and accountability, followed by denial, retracted promises, and a refund that only happened through the booking site. Even the exterminator they hired didn't seem particularly professional, which makes me question whether the problem was ever truly resolved. From what I've read, it's not an easy pest to eliminate, and based on what I saw, I'm not confident this was taken seriously. Bottom line: BEDBUGS and poor management response. Avoid this property until there is proof the infestation has been fully and professionally eliminated. Travelers deserve safe, clean accommodations -- and this was the opposite.

Green Springs Inn was the magical place our daughter chose to have her fall wedding. The entire…read morestaff was amazing! From booking reservations, to dealing with all our vendors, management executed professionally and flawlessly our daughters wishes for her special day. The beautiful location with tall pine trees and cozy cabins added to the entire weekend. Thank you for all the time and effort you gave!!!

Dinner at Inn was excellent Breakfast each morning was…read moredelicious Staff was friendly Duet Suite was spacious, quiet & clean We will be back!

Everything is top notch first class here! Lovely gardens sparkling clean rooms comfy beds…read more Great people Laurie Michael and Drew do it right! Our all time fav in Ashland for pretty close to 40 years! Thank you all!

As a roadside motel, not terrible. Not in the best condition overall. Very nice guy at check-in,…read morevery nice different guy stocking the continental breakfast. Very loud A/C unit. TV quite old, no sleep timer, no ability to stream, couldn't actually turn off the screen entirely; glad I packed my eye mask. Clean bathroom, clean bed, eclectic room setup with random hangers. I don't visit Medford regularly and I wouldn't stay at Sovana again but for $90, I got my quick overnight (in at 10p, out at 7a.) Felt safe on the property but the McD's across the street seemed to be a haven for druggies ranting and digging through trash.

What An amazing budget inn. Fernando is such charming and pleasant host…read more The showers are strong and hot. The bed was very comfortable. The inn is in walking distance of great Mexican restaurant, grocery stores and a short drive from everything !

This hotel does a really great job, especially for their size. It's clear to me now that this is a…read moresmall, family operation, yet the rooms are all clean, everything is comfortable, the bathroom is clean and everything is stocked. The hotel is also in a great location to order food in. Which is awesome because it's nice to be able to order in. The breakfast included thing isn't really anything special, the front desk has a little bit of a funny smell, and there are some small bugs that will be there if you try to crack the window in the bathroom. Those are the only negatives in a very positive experience. I highly recommend the Phoenix motel

In the motel category, we would give the Phoenix Motel really high marks! Be sure to get one of the…read morefour rooms with the attached kitchen. I have literally never stayed in a hotel room, anywhere, where there was a completely separate kitchen. Clean, quiet, basic continental breakfast, extremely friendly hosts.

​I've stayed here a few times during road trips between the Bay Area and Portland. Breaking up the…read moretrip into 2 days, Ashland is a good stopping point for me. Pros: * plenty of free parking in the hotel lot * in walking distance to many nice restaurants and a Safeway grocery store across the street * complimentary continental breakfast with stay * comfortable and quiet rooms * eco-friendly shampoo and body wash dispensers in the shower * very pet-friendly (many dogs on site) Cons: * not the most up-to-date room (has an actual metal key for the door) * TVs can be hit or miss Despite the shortcomings, there is good value in the Stratford Inn, and I plan on staying here on future road trips.

I absolutely LOVED this hotel until tonight. I called at 6pm asking if I needed to make a…read morereservation because I would be arriving in the wee hours of the morning, just long enough to sleep a few hours before the 11am checkout time. I spoke to a polite woman, Annabelle, she said the have more than 20 rooms available and I would be fine. That was at 6pm. I was at work over 200 miles away! So, I leave about 45 minutes late from home arriving here just before 4am. Now the reason I was checking on a room was to get one close to the door or elevator. I am disabled and didnt want to bring my scooter and I can barely walk. After the call I decided to not bring it. Remember I was assured there was plenty of rooms left! So, now it is 5am and I just spent an hour with the lovely yet naive recently hired desk gal. They cannot rent a room between 3am and the afternoon!!! What in the ENTIRE F@#% DO YOU MEAN I CANNOT GET A ROOM! They have plenty. They just cannot rent them out! Are you kidding me?!?!? I've been up for 21 hours. I am picking my daughter up from SOU for spring break and we have to return TODAY! This has been more than an inconvenience! I am so frustrated and down right angry! This situation should never have happened! This is a pretty nice place too. It bums me out badly! I can only hope this is a fluke situation. I sure hate leaving a bad review on a place I like, but tonight was complete and total bullshit!