There's always an issue every time with this location messing up orders or the system is consistently down , on top of that the worker refused service because they were on "break". Absolute poor management/ service. read more

I came here today dec 10 1:45 am Lady's were just talking and talking and I'm waiting for my order... Finally I get my food First of all I thought to myself Maybe I'll get fresh nuggets or fries... Nuggets were really hard! And fries were not bad The big negative was my Big Mac The bum was burned! Won't come back anytime soon read more

McDonald's - So disappointed - Fast Food Near Me - Baldwin Park, California

I really like this Location. I've frequented this one alot more lately since the Rowland heights Location remodeled and became a lot smaller. This one doesn't have a playground and it isn't so noisy. Parents will still bring their children and amazingly they are pretty quiet and well behaved, due to the fact that there is no playground! Lol. I find that very impressive. Applause to those parents who raised polite kids. Lol. On the other hand this Location has a very friendly staff and it is always very clean. read more

I'm a bus Driver, my bus broke down in front of this McDonal's I go in side asking if I can use the restroom, the manager she think for a minute and she said "Is for costumers only" , She opened for my, but her attitude no so good, she seemed on uniform and my bus broke down and she didn't want me use the restroom Woow!!! read more

This is probably the worst McDonald's I've ever been to! Stopped late at night to get ice cream and tea. First of all the guy comes on and says good morning or whatever it is. We asked for ice cream. "We don't have icream". Ok, can we get two iced teas... "we don't have iced tea". Can we just get two drinks... "we don't have ice" read more

These people dont care what they serve you, I have gotten My orders WRONG 3 times! Just this morning order 2 deluxe and number 7 they just gave me the 2 deluxe and the drink for #7, the Guy said have a great day so it cant be that I didnt wait for it they even closed the little window , now I have to go back and ask for my 2 burritos?? Its not worth it,but make sure they give you all your items because its been 3 times in couple of months that they messed up my orders!! read more

Never had an issue at this location and we came here almost every morning for our 8 day stay. That sounds so fat but honestly it was the place we knew. That we could get too lol. Always nice. Bathrooms were great which I discovered is a God send in Cali. read more

I work for door dash and Uber eats delivery. Most of the time when I come here staff is rude and unprofessional. The order is never ready sometimes it's not even started upon arrival. Staff does not communicate this with you. You just assume it by the conversation their having amongst themselves. Most McDonald's are friendly and prompt. Not this one read more

i can't believe this . Me and my brother went to This place to eat and we took our bikes to get there faster.eventually we put our bikes somewhere where it's not bothering anyone or anything.couple minutes after we got out food this man with a horrible attitude kicked us out for having our bikes.we had no problem leaving but we tried to sit outside the place to eat cause we were kinda tired of biking 5 miles to get there. The same person saw us and wanted us gone it's unbelievable because we literally had to bike BACK with food and a drink in our hands.this place need better people ‍ read more

I ordered a cheeseburger happy meal today and was asked to wait in front of their store and waited 20 minutes for it. When I got home, the meat patty inside of the burger looked like a piece was missing as if someone either bit it off or pulled a piece off. I immediately threw it away because I did not know if it was safe for my son to eat. Too many young kids are working at this location and don't seem to take their job seriously. If I could give this location no stars I would. Do better Mcdonalds. read more

Idiots man. I'm sorry. But not sorry. Tried to argue with me that a COMBO does NOT come with a DRINK.

It takes a lot for me to write a review for terrible customer service. I get it, it's McDonalds & nothing phenomenal but this has happened far too many times. My wife is pregnant and craves late night hot fries every so often. The past few months, they have definitely dropped their ball- THEIR DRIVE THRU IS NOT 24, this McDonalds staffs the laziest night shift crew. The first incident, I drove up to the drive thru & waited until someone was ready rj take my order.... no one responded. The second incident, when I pulled up, they yelled "WE'RE ONLY DOING UBEREATS ORDERS" which doesn't make sense, why uber eats orders at 12am, but not drive thru orders????? And tonight, when I pulled up to the drive thru, NO RESPONSE even after waiting a few minutes. I went up to the first window & a lady saw me waiting, but walked away. Then I pulled up to the 2nd window & I can see the worker just standing there scrolling thru his phone. I drove around another time & again, no response & the guy was still standing in the back sipping on his coffee. Why do you need coffee if you're not gonna do your job? Might as well just go to sleep my dude. They are just collecting a paycheck at this point. Don't claim to be 24hours when your night shift is lazy & don't understand true work ethic. read more

McDonald's - worker scrolling through phone, ignoring customers / not taking orders in drive thru at night - Fast Food Near Me - Baldwin Park, California

See all

No ice cream after midnight? What a useless "24 hour" McDonalds. How can you advertise as a 24 hr mchonalds but you dont have ice cream? They should at least put up a sign before you enter the drive thru so you dont get trapped in the drive thru between others, pissed off because they dont have ice cream. read more

Got trapped in the line because they dont serve lunch until 10:30. It's 2018. Let me buy what I want to buy when I wan't to buy it. I come here almost every day (not something I'm proud of), but at Carl's Jr. I can get what I wan't whenever I wan't it. read more

I just moved to the area and been trying to come to this McDonald's 3 times in a row and there is always something wrong. Either this location is closed even though hours says it's still open. Today I decided to give them a try yet again and the attendant told us only cash accepted in a rude manner. So since I had waited a long time and had cars behind me I was forced to wait almost 10 min to exit since I had only credit cards. Do not come to this location. read more

I'm giving this Macdonald's bad review I order 10 pieces nuggets omgee they taste old like they been there for day

Worst customer service. My daughter needed to use the restroom and we had told the cashier can you please help us out with code and she said I had to wait because she was assisting others and I had to order first I said she is a little girl really needs to use the restroom can you please assist her she ignored me when on to the next customer. We were going to order either way but at this point I walked out. read more

Horrible experience last night . The young man giving our order was rude. They gave us cold fries and nasty cold chicken nuggets. They tasted old and plasticly . I took a bite out of one and spit it out . I throw away the whole food . Don't come to this location. read more

I ordered a Big Mac meal and and bunch of other orders for my family at the drive through. Got home and find out that my Big Mac wasn't in the bad and instead got a 10 piece chicken nugget box. This is the 3rd time these drive through workers have messed up my order. How hard is it to get and order right and double check what you put in the bag? This job is not rocket science!!! Talk to your employees McDonalds!!! read more

This McDonald's is inside a gas station. It's alright. Could be a lot cleaner. Nothing special about this spot. Just a normal McDonald's. Just inside a gas station Same shopping center as where target is at. read more

Got my order wrong and the guy speaking didn't even put the right things and I said it twice and he reassured me that it would be okay. Then I didn't get my order right read more

This Macdonald's sucks. They are horrible. Customer service is bad and the quality of the food is bad after horrendously long wait. Avoid this place. read more

Two times this McDonald's has messed up on my order and not cooked the meal well. Super disappointed.

If I could give them no stars I would. They don't do fast food, they don't do good food, they don't do customer service, why am I here? Never coming back. May never do a McDonald's again. I am so fed up with McDonald's. I'm doing Jack in the box from now on. read more

Horrible service- whoever the girl taking orders at 6pm this Friday had no customer skills. She didn't greet when we pulled up to pay because she was to busy talking to the other kids working there. When she finally turned around she seemed bothered and just took the payment and handed back the receipt and went to talking to the guy next to her. Even the kid who handed us our good had no customer skills. Brainless kids working there. read more

Everyone was really friendly, the women that was working the register on 10/22/2021 (I believe she was a manager) went out of her way to make sure my daughter happy meal was perfect. I know the stars are low at this location but it's McDonald's and it's bound to be busy. Great Job everyone! read more

When I first got my driver's license, the thing I was most excited about (besides the new car) was being able to drive to McDonald's for breakfast with my sister & our little cousin. McDonald's breakfast will always have a special place in my heart. There's something about eating familiar food with very special people. And speaking of very special people... This weekend, the bf & I were waking up earlier than usual. We never wake up in time for McDonald's breakfast, so this was a treat. We threw on t-shirts, shorts & flip flops & joined the many families, making their own early morning McDonald's memories. I ordered what I always have: a sausage & egg McMuffin, hash browns & a large OJ. The bf had a bacon & egg biscuit & hash browns (& drank half my OJ! I always say, sharing is caring, but get your own OJ, dear!) Total: $9.50 Sidenote: The manager was walking around greeting customers & refilling their coffee cups- I have never seen that level of customer appreciation before. read more

I knew this place was a bust. Why the f**k did they charge me $2.09 for a medium coffee?!?! When I usually get it for $1.59 at the other McDonalds nearby!! Total flippin joke! They also made me wait like 10 minutes for a coffee when I was actually in a rush! All you gotta do is pour the coffee into the cup. The coffee was there, I know it wasn't because they had to make a fresh new cup. Why it took 10 minutes? I will probably never know, but they just lost a loyal customer at that location. The second star came from the ambiance. I'll give them that. It is a very nice looking McDonalds since they remodeled it to make it look all chíc or whatever. But, I should probably subtract that star because they also didn't offer me an apple pie with my coffee, which is what every McDonalds has ever asked me when I order a coffee. I like apple pie!! read more

I went about 11:45pm had a small order, I order a hot chocolate pulled out, I was at the light I took a drink of the hot chocolate and it was the chemicals they use to clean there machine! I has swallowed the drink! I had my sister try it and yup! She tasted the same thing I did! I went right back asked for my money and the manager name. I will be calling her in the morning. The worker told me her self she had clean the machine but had no knowledge if there was chemical in there! I got home, I was vomiting and my stomach hurts! I will not return to this McDonald's at all!! I don't even want a free item from them!! They almost poisoned me!! read more

Usually come to this mcds for a late night bite. It's usually hit or miss but I wanted to leave this review to say they've stepped up the customer service. I wish I would have gotten their names but if you worked 12/17/2021 night crew THANK YOU FOR THE SERVICE. First time I've received an order with no mistakes. :) much appreciated read more

I don't generally expect much from McDonald's cuz it's McDonald's. But I especially don't expect to get ripped off by a McDonald's. This particular McDonald's is more expensive than every other McDonald's I've ever been to. Except for the ones in Vegas. My boyfriend likes the chocolate chip cookies from McDonald's. We've been to about 4 different restaurants to get the cookie tote and the price has been the same $3.99+ tax which comes out to $4.35 total. When we came to this McDonald's to get the cookie tote we had our $4.35 ready to go so we didn't have to wait for change (and I was trying to use up some of the pennies that weigh my purse down). When we pulled up to the window the associate said our total was $4.77. We were both shocked and had to rearrange. I handed the money over and my bf asked if the price went up since it's usually $4.35. The associate said that the tote is $4.34+tax. When we commented that every other McDonald's is a different price he even said that he's heard from other customers that their prices are higher than every where else and he's sorry but didn't know what tell us. read more

Dirty McDonald's bad customer serves manager looks angry they look unorganized plus dirty no maintenance

waited 14 minutes in the drive thru for some dried out chicken nuggets. Really? Doesn't anybody care about quality anymore? ????????

Service is fast and the food is fresh. The place is clean I always see an employee assigned to clean the dining area every time I buy food here whether I eat in or take my food to go read more

Service was on point. Made a mistake with a mix and match, so they just hooked us up with chicken nuggets to make up the difference. Well done. read more

This particular location sucks. Always "out of ice cream" regardless of what time you go. Went today at 3:15 pm waiting in the drive through only to be told "sorry no ice cream right now" So I'm stuck in the drive through and when I get to the pay window I told them they should at least out a sign up on the order screen so that people KNOW there's no ice cream YET AGAIN. The manager said "We have to clean the machine every 15 days" but why on a day it's 101°and at 3:15 in the afternoon?! Mind you this is a 24 hour McDonald's. Not to mention all the homeless who hang out here as well. read more

I bought a coffee and began to throw up it has some much coffee gain inside. I called the manager and all she told me sorry. I demand my money back read more

McDonald's - Beware what's in your coffee - Fast Food Near Me - Baldwin Park, California

See all

Usually I really don't like going to McDonald's but if I had to pick which McDonald's I would go to this would definitely be the one not only are they fast but I always enjoy there customer service every time I go in they always greet me with a smile read more

They take too long to serve you. They get their orders wrong they've messed up my order for times with McDonald's app and that's very disappointing because I only have 30 minutes of lunch read more

Why download the app??? It never works when I want to use it. The Big Mac was dry and the fries tasted as if they were deep fried twice #yuck read more