I ordered online and both my cheese burgers had no cheese or the toppings, and I didn't get my chicken nuggets in my order.

Service is slow. Part of my order was missing. The food was not hot, really tepid and not fresh tasting. The place looked like it could use a good cleaning. The staff is very unfriendly. It doesn't deserve any stars. read more

Food was hot and fresh, iced coffee made just right, and the cashier at the window was very pleasant and helpful. I will be back again especially on Fridays for my Fish Sandwich! Drive through was quick today, too! read more

McDonald's - Fries and a McDouble and Dr. Pepper and Buffalo Sauce - Burgers Near Me - Chesapeake, Virginia

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Worst service in a while was had at this establishment ordered a single combo and had to wait 10 minutes for the order and ordered online to be faster,I thought... read more

Wow I got out of my car and I hear yelling. It's the manager cussing out a customer over a misunderstanding. Then she kicks him out of the drive through. After that she continues to cuss and yell "white privileged mother f%^*er" over and over to other customers. I will never be coming back to this location and will tell others not to as well. I did not feel safe. read more

I usually stop for food before I come home from base and this location is the closest one to my home. 80% of the time, there is always something missing from the order. It can be something simple as a straw which I specifically asked if it was in the bag and they told me yes just to find out it wasn't, a missing sandwich, missing syrup with a Big Breakfast, or sauce for the nuggets which I usually ask for. I believe their attention to detail is nonexistent. I love McDonalds and the food, but I may have to stop coming to this location because I feel they are unreliable. It's a running joke in my household. "What did they forget to give us now?" Is asked before even walking through the door. I will say the food quality has been really good with the exception of old nuggets which I have gotten 2 out of the 3 times I have ordered nuggets. Everything else is ok. Please correct this. read more

Food is warm, but every time I go they have no salt on the fries. Other then that it's alright

Maybe the owner should make sure his/her employees should watch the new McDonald's commercials! They do not do any kind of quality control! The food is always cold and the service is horrible!!!!!!!! Customers beware! Find a different McDonalds!!!!!! read more

The staff at this McDonald's NEEDS to change. I have never met people who were so filled with attitude and angst! The manager would not talk to me as a customer and ALL I ordered was a cheeseburger. I am a public civic servant with the cities of Portsmouth and Chesapeake and a staff pastor from very close by, and I am telling everyone I know to avoid this Mickey D's! read more

Customer service is absolutely horrific. They get orders wrong then are super rude about it when you want it corrected. No one is ever happy to be working and it shows. read more

Bro food nasty as shit everybody got headphones on lil girl couldn't hear me she ignored me 3 times missing hella food was mad cold shit wasn't even edible read more

I rarely stop at fast food chains, however I was pleasantly surprised on how clean inside and outside the restaurant was, seems to have had some remodeling done. The service was exceptionally fast and the food was nice and hot. The kids meals were a success and the kids ate them all up- you have the option to not have fries and add apple slices or yogurt instead, I was surprised that they had the option for apple juice made by the honest company instead of soda. It was nice to have such friendly service also. read more

Nasty! If you ever worked at McDonald's you should know what goes on behind the counter! It's no joke it fall on the floor they pick it up and there you go eating rodents poops n germs and you don't know. Workers are nasty n rude.. They should close down all McDonald's and do a real good cleaning and disinfecting the place, maybe paying more the workers be more polite . I give it a 1 just because I'm tired of tying but I really give it a 0.. don't eat from McDonald's read more

Waited in line at the drive through for ten minutes then ignored at the speaker. Went inside and waited another ten minutes for a stale burger. Told the manager and she didn't give a single F. Probably the worst McDonald's experience I've ever had, and that's saying a lot. Avoid this craphole at all costs. read more

They are very inefficient and service. Even at low times outside of typical busy hours they mess up my order. Missing items, wrong items etc. read more

Slowest and worst McDonald's In Chesapeake. Not sure what happened to fast food but this is not that spot if you are in a hurry.

Today I went through drive thru and I asked for two cheese burger happy meals ,the chick at the window hands me the two boxes and as she's handing me the box says ,oh look at the box it's beat up.I said yes so why would you hand anyone this kind of box in first place .she said well I just hand the food out I don't fix it ,I'm like well You work there why wouldn't you make sure things and food like right before even giving it to any customer ,I told her to give me a bag and take the box back ,she's like I can't take the box back. Ok that's fine but you need to look before you send anything out the window... she was rude and there was no customer service at all here. Will not go back ! Her attitude stinks ! I went through the drive thru at 3pm today and is the last time I will go back to that one .... read more

McDonald's - the inside of a mcdonald's hamburger box - Burgers Near Me - Chesapeake, Virginia

Placed a mobile order. I got to this location at 11:31am and marked my parking spot on the app. I have small kids so it's not always easy to get out and go check to see what's taking so long. 35 mins later my food comes out. The kid that brought me my food said they were waiting on fries and walked away before I could even check the food. Once I got home (not even 5 mins away) my fries and burgers were cold and soggy. We were missing 2 drinks and 2 of the burgers were not correct. Tried calling to speak with someone and no one answers the phone. read more

I get that customer service is hard but dang if you really don't like your job find a new one!!! I'm so sick and tired off shitty ass attitudes for no reason! I am giving you my money why are you mad that I asked for sugar and creamer?!? The girl you have taking drive thru orders and training your new employee right now needs an instant attitude check! I didn't want to make a scene plus the drive thru line was long but it is absolutely ridiculous that she is the person one has to speak to. You don't want to be front of the house go clean restrooms. Your new employee even said how she was so stressed in front of me that's not what Okay. I'm literally in your parking lot writing this review because it's so annoying. Couldn't give it 0 starts or I would of. Never coming back to this suckie ass location. read more

Never have a good experience at this McDonalds.. gets super backed up at dinner every time we try to go. We've sat in the drive through at 7:30 PM for more than 25 minutes (we would've just gotten out or left but we were stuck in the line,) a large fry is usually only as full as a medium, and there is NEVER SALT on the fries anymore. Whoever works the drive through (I swear it's the same person every time) is incredibly rude and you can barely get the first part of your order out without her talking over you, and there is ALWAYS something wrong with our order. Asked specifically for a Filet Of Fish with no tarter sauce and ended up with double tartar and no cheese.. Never used to get McDonald's a lot but I've been craving it during pregnancy and I'm upset every time. We'll be going out of our way to go to another McDonald's from now on. read more

Service was horrible. Rude customer service and messed my order up and then tried to argue with me about it. I will not return to this restaurant and do t recommend anybody to visit. read more

Never in my life have I been talked to the way I was today. I've never been talked down to or verbally assaulted before and it happened infront of two kids in my car simply because the women at the pay window can't man her window correctly. I won't be coming back ever!!!!! She needs to be fired immediately!!! read more

Pleasant drive-thru experience. Horrible eating experience. My McChicken sandwich was old (cold and soggy) and should have been discarded but they left it in the staging tray (health code violation because old meat must be wasted) instead they used it to make the sandwich they served to me. For some reason the cheese slices are being placed under the patties instead of on top. When did that become a thing? The rest of my family's order was made the same way. Because the food was served cold I believe it had been staged too long and had become unsafe to eat. Management believes they're doing everything correctly. I hope one day they'll dump the managers that aren't earning their paychecks because this is ruining McDonald's for me. This McDonald's will sadly disappoint you during each visit. I'm sure you don't like wasting your money, I don't know anyone that does. read more

Based on today's visit... fast, and accurate service. Hot food! ! We tried the strawberry banana smoothie... it was great! Mcdonalds has some good options. Now we love the mcnuggets and fries... we were hungry and happy! We went to the drive thru and was greeted nicely and we understood the young man CLEARLY on the speaker :-) this location has it's pros and cons but yesterdays lunch visit...awesome! read more

This McDonalds SUCKS! Even before the COVID-19. We were in the drive through line. Someone came on the microphone and said, how may I help you? We started to place our order. Then the person on the other end turned it off and proceeded to take the order of the person in the other lane, even though we were there first. This is NOT the first time this has happened. The first time I drove up to the window and placed my order. We thought everyone was supposed to be treated equally. Shame on you McDonalds employees. read more

The woman was really rude had a additude and kept going In a mean voice "well we don't have that"

This McDonald's app is the only reason I go to McDonald's. The app gave me a free kids meal with the purchase of a salad. Service is super slow. read more

me and my boyfriend went to this mcdonalds to try enjoy mcdonalds famous fries and more but instead we were greeted by this big rude shrek like of a woman and we let it slide . we got to the window to recieve our food and they were taking their time and i thought we was fynna get our food fresh . then we waited 10 minutes just to get a soggy burger , unsalted fries and my chicken nugget looked like it was finger raped over and over again . if they could have half assed this food even more i wouldve went in there and fought each one of them damn employees . tomorrow im going to recieve that refund bc that was the MOST disgusting and triffling shit ever . i mean they fingered my nugget , chewed on a lot of our fries , their was more ketchup than anything , and the burgers was fresh out the damn freezer !!! I DONT RECOMMEND THIS MCDONALDS AT ALL !!! if i could give this bihh 0.2 rating i would . shii is ahh . read more

Placed a curbside order to save time as I was trying to get a quick meal for lunch during work break. Ended up waiting 25 minutes total for one chicken sandwich meal and had to go into the store twice to ask the progress of my food. The drive through and inside were empty read more

McDonald's is what McDonalds is! We all know no one goes to McDonald for the service to be honest I don't know why we go to McDonald's- but anywho I went and I order a bacon only McGriddle with extra bacon. To me it's just a fast way to enjoy pancakes and - shoutout to ever invented the sandwich- but I don't know if I am asking for the sandwich wrong or what I am asking for is super weird because I get the sandwich back with egg and cheese- so I bring the sandwich back and I ask nicely hey I just wanted a bacon only McGriddle with extra bacon- they remake the sandwich and put egg and cheese- so I bring it back ask the store notices that I have been here twice- and I asked for the sandwich a different way can I order a bacon McGriddle with extra bacon no egg no cheese I get a sandwich back with two half strips of bacon- I just took it and laughed to my self read more

My past 5 visits, this McDonald's has always left something out of my order or made It wrong. After calling the manager they fix the problem and apologize, yet the same thing keeps happening. I'm not sure if it's a training issue but all my McCafe drinks were made wrong the first time. read more

I enjoyed their prompt and fast service they provide. They were very generous and professional. They are very clean and honest atmosphere. I will definitely come back. Every time I come there they provide fast and courteous service, they are very friendly and are always in a pleasant mood. Their drive thru is very pleasant also, they provide very fast, waste no time read more

I wish I could give it 0 stars. This place is a mess and will literally never go there again. Drive thru never ceases to screw up your order. Just when you think, hey it's been like a year since I've been there, maybe they have their stuff together. Nope. As a 15 year old kid, I worked at a McDonald's and did a better job than these guys. Horrible. read more

The food is usually hot and fast. The coffee on the other hand tastes like muddy water..... On a regular basis.

Our food was fast and hot. We are trying the new mighty wings. Cooked well they are very spicy. They got a real kick! POW!

SLOW. Holy crap this drive thru is slow. Employees are condescending and bored. Don't waste your time. Go elsewhere.

My rule of thumb is never to speak poorly about a restaurant or fast food establishment unless I have spoken with management first and conveyed my concerns. Well tonight a friend and I went to the McDonald's, @ 3350 S Military Hwy, Chesapeake, VA 23323. That was the first and last time I will ever step foot in that place. We spent 36 minutes ( stuck because of the concrete shoulder locking you in ) in the drive thru for 3 Mc Ribs and fries. When I got out of the hooptie and went in to inquire why it was taking that long the manager told me he was down a man and there was nothing he could do. I pointed out to him that in fact there was something very simple he could do......... tell the people when they are ordering that they are backed up and it may take longer than normal and thank you for understanding. So after 36 minutes I get back into the truck ( which had then made it to the second window lol ) and the person inside told my friend to pull forward to the " drive thru parking space " where we waited some more. When the manager brought the food out, my friend asked if he tossed in an extra Rib for the wait. He told my friend that they " McDonald's " could not afford it today. This location just went through a major outside and inside makeover and you can change everything to the building you want but if your people and their service is lacking ( sucks lol) and under parr. Patrons like myself and others who read my blogs will NEVER return to your establishment ! read more

I ordered a quarter pounder deluxe. More like quarter pounder delusional. I wasn't aware that "deluxe" meant "slather my food in an odious amount of lukewarm mayonnaise and then market it as having lettuce and tomatoes" but mabey times have changed. Mabey McDonald's served me a pile of mayo in a box. I'm not sure. I do know that ever since they changed the regular drive trough into a double drive trough it's been incredibly difficult to order. The workers can barely deal with it them selves, the outer lane only serves as more hassle. And then McDonald's goes and hires literally every living being within 50 miles and doesn't train them in the slightest. It's like eating at the zoo, and being served by the animals. Not fun whatsoever. read more

I've Tried going there several times and they forget to give me something every single time I go there. Today they forgot to give my kid his apple juice that came with the kids meal, they forgot the sauces for my meals that I ordered also. Last time they forgot my fries and the time before that they gave me the wrong type of coffee. The food is average. read more

This is my least favorite McDonald's because today I bought a Big Mac and all we said was Big Mac and I get home to eat my food and there was noting on it besides to pieces of meat and one slice of cheese. This McDonald's never has ice cream and has really bad staff. Do not recommend this place at all. read more