Absolutely disgusting service. Their app is terrible. First it robbed me of my free chicken sandwich with a minimum spend of 1 dollar. Then it erased my daily deals. They had had YEARS to get their app right. Yet when a worker puts in the code it doesn't even do what it says in the apps.. and the workers wrong their hands and say there is nothing they can do. F for customer service!! read more

Finally! Stopped at 5, yeah 5 Mc Donald's on Hillsboro Ave in Tampa. Not until we got to Oldsmar, the fifth stop could I get a Mocha Frappe. Tell me, how could 4 Machines be put of order. Sounds fishy to me...like maybe someone didn't want to do their job and clean the machine that makes them. I think I will write to Corporate office just to let them know. After all it's only 95° out. Why keep the ice cream machine working! Wow! read more

Cancel all the other West Loop restaurants, which are nonsense. McDonald's very own Hamburger University is the only place to get a juicy, inexpensive burger with a quality bun. As soon as I passed through the red glass doors, I embarked on a global expedition. I touched down in Australia, to gobble a spicy crispy burger that tasted suspiciously similar to its spicy tendercrisp American counterpart. I took a red-eye to Hong Kong, to inhale some wasabi fries (apparently, wasabi is a Cantonese thing. Not Japanese! Ok! Just like how the McDonald's British Chai Tea establishes once and for all that chai is British! Not Indian!) I then flew over to Italy for a Baci McFlurry that was thick, cold, and crispy. Hamburger U tirelessly proves how all over the world, McDonald's tastes like McDonald's. But only at Hamburger U does McDonald's taste slightly better than McDonald's. read more

Gorgeous large comfortable stylish restaurant serving a rotating selection of food offerings from other McDonald's global locations. The bacon and cheddar fries were excellent. The lemon yellow Italian coffee bar is sweet. read more

This location carries international items on their menu. I had a Manhattan salad from France, cheese and bacon fries from Australia, and a chocolate sundae from Brazil. Food was very fresh and delicious. Highly recommend. read more

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This is fast food and it's not meant to compete with the upscale fanfare around the area. I'm also certain that everyone that reviews this hq location knows that too. So why all the hate within the first month of its opening? There's a self order kiosk, a rotating international menu, and food delivered to your table. When someone reviews a McDonald's, shouldn't they review it with that kind of perspective? Compare amongst its chain not with the normal attitude you'd have for something at Fulton market. read more

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I was really looking forward to seeing this new space but wasn't feeling well so had a friend bring me lunch from there. Based on that: The fries were undercooked and the McNuggets were overcooked. My friends said the place seemed chaotic and that the kinks were still being worked out. I shall go back again to see the place and taste their rotating world menu. Hopefully can get some Veg Maharaja Mac, Sesame Ebi Filet-O Sesame Buns, Nouveau au bleu.... read more

This Location is part of the new McDonalds Headquarters in the west loop. However, I can't say this is a McDonalds I will be back in without some incentive. This location looks nice, but they don't sell the best breakfast sandwich known in the states from the chain. The Sausage egg biscuit with cheese or Mc Griddles from what I found out. Strike one; the second strike was that my order was incorrect. Third, the overall experience was just wrong. When you look around it seems like this Mc Donalds was more so for employee use. At Least it will be in the future if they don't get it right. I could get bad service from any of my friendly neighborhood Mc Donalds if I wanted it. This location is supposed to be the Tony Stark of the Chain. And the Star rating is because of all of the above and the business owner adding photos of menu Items to the yelp page that they don't sell there. False advertisement! read more

I've been back a couple times now and things are a little less chaotic. It's still one of the slowest McD's out there though. Also, as a furniture manufacturer, I have to comment on how incredibly uncomfortable all the furniture is. Stools with no backs. Booths with totally vertical backs. It seems like everything was designed to appear welcoming while simultaneously being as uncomfortable as possible. That's probably something that a normal person would never notice, but I definitely did. At the end of the day, it's a McDonald's. Set your expectations accordingly and it'll be fine. read more

At opening - this McDonalds is inside the new corporate headquarters and tries to bring a few selections from international McDonalds menus. I tried the australian bacon and cheese loaded fries and brazilian sundae. Neither were very good (cheese was a generic velveeta type), sundae was way too sweet - I guess international McDonalds is still McDonalds after all. But the concept and design makes it more interesting than a normal McDonalds and I look forward to seeing what other selections they bring forward in the future - also it seems to have wireless charging at the seating. read more

McDonald's - Fast Food Near Me - Chicago, Illinois

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You'd think the location at HQ would have its stuff together. Nope! Waited 10 minutes for an ice cream cone and coffee while eight people stood around bumping into each other behind the counter. Not even busy. SMH. If they can't get it right here... Sell your stock if you own it. read more

In case you haven't heard, McDonald's moved their headquarters to the West Loop in Chicago and they also opened a new location with International items along with it!!! I was super excited to try food served at McDonald's all over the world. As I expected, it was 10x better than their regular menu items! I got the Italian Mozza Salad from France, the McFlurry Prestigio from Brazil and the Chai Latte from Australia. My favorite item that I tried was the Prestigio McFlurry. So. Damn. Good: it comes with creamy vanilla and strawberry ice cream topped with chunks of chocolate. I loved it. My second favorite item was the Mozza Salad. It came with chicken strips, kale (I think), marinated tomatoes, mozzarella cheese and a side of bread. This did not taste like your average fast food salad. It came with fresh ingredients and the taste blended with all the ingredients was just right. Lastly, the chai latte was okay. It tasted like they put way too much milk in it so you couldn't taste the other ingredients. They will update their global menu every month. I can't wait to try other international items, soon! The inside was modern and in great shape, they had staff walking around cleaning every minute to make sure the place was in excellent condition. Very impressive for McDonald's! I will definitely make the long commute to come back here and try new international items. read more

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Considering this is the HQ... very disappointing!! With hotels near by and visitors from all over ... they are often out of many of the global menu items and there is nothing futuristic about this place! The design is boring! The employees are there for a pay check! No eye contact no smiles or customer service, no pleasant interactions, nothing to embrace the visitors in the area or to represent a McDonald's HQ w/global menu items! Ugggh read more

One of my favorite McDonald's locations ever and it's only fitting that it's at HQ aka Hamburger University. This location features menu items from across the globe. I had a burger inspired by Germany, a croissant inspired by France with chocolate and Hazelnut (think Nutella), sweet potato fries from heaven lol a chai from England and a sundae inspired by Brazil. Good eats and an awesome ambiance if you're ever in the West Loop or just want to mix it up. Highly recommend! read more

Love the spicy mcchicken from Hong kong and the plain sundae! Came back twice in two days :) atmosphere is super chill and clean, very welcoming read more

Very disappointed. I was under the impression there were a lot more international items available, instead there are just a handful of items that are very similar to what is on the regular US menu read more

We were really excited to visit McDonald's new Headquarters with the international menu! Sadly, there were hardly any international options available. Additionally, the kiosks that encouraged customers to "order and pay here" malfunctioned, requiring us to pay at the register after ordering at the kiosk. As if this wasn't inconvenient enough, the receipt didn't print correctly from the machine, causing us to have to completely reorder at the register. In my opinion, if these machines don't work they should not be in the restaurant. Following this, we waited about 15 minutes for the food to arrive and they forgot 2 items. The kind manager redeems the score for me as she provided us with extra fries and a shake and apologized. The iPhone 8 table chargers were also a nice touch that raises the score. I expected much more from this location, especially because it is also the new headquarters. read more

McDonald's - Fast Food Near Me - Chicago, Illinois

Decent food for the price. bathrooms were mediocre service could have been much better compared to many other mcdonalds overall it was a very bland and not great but not terrible experience read more

Not impressed for it being MCD Headquarters. Slow service, 15min for a cheeseburger, fries, and a Sunday, which they told us ran out after we waited. read more

This was my fifth visit to this location today. They have consistently provided outstanding service. The restaurant is always clean and the food is always fresh. The team does a great job with table service and keeping the busy dining area clean. The Australian McCafe at this location is superb as well. I look forward to my next visit. read more

Given this is the flagship McDonald's headquarters, it's disappointing that they don't have their supply chain in order. I've been to this location on four occasions hoping to try the global offerings and every single time they've been largely sold out of them or the ice cream machine is broken or some other issue resulting in my not even ordering anything. read more

This location has such good, quick service and staff. The location is also very clean! The food was very good and tasted more fresh than most McDonald's restaurants. read more