This is not a review of the food, but instead the service. From the lady that took our order today to the lady that was cleaning the tables and asking if we needed anything we received excellent service and attention. My daughter wanted a different Happy Meal toy and she got it for her. My daughter then dropped two of her chicken nuggets on the floor and she got her replacements immediately. We are locals and we will be back.. read more

Wait is ridiculous!! Slow . Have 30min planned for the line if going here .... Never coming back

Efficient stop on our way out of town. Wife drove off before getting all our food and he chased us down. Good food and quick stop.

Renovations are great and all....however the play area is boring. Also the air hasn't worked for over 2 weeks in the play area and is smells of wet dog because its so hot in there. Understaffed as always and the dark headed girl that works the drive through spends more time gossiping with her coworkers than actually working which is probably why I sat in the drive through for 20 minutes for a happy meal. read more

Although the renovations look great, they seem to be understaffed and you can see it on the employees faces. As a result of the above, cleanliness is an issue as well. read more

Shit show every time you come in this place. Slow slow slow. Orders wrong half the time.

This place is notorious for bad service and wrong orders. Most locals stay away. It's not very clean either.

this is by far the slowest McDonald's I have ever been to. Each time we come here to drive thru service is ridiculously slow. It is very frustrating and I don't understand what the problem could possibly be every single time. They are consistently slow in the drive-thru. I wouldn't mind so much, but this is supposed to be fast food. What a joke! read more

Horrible experience, awful management. We walked in and no one was taking orders. They made you use the kiosk, which didn't have table numbers, which were required, and the receipts printed with no ink. They yelled numbers but no one knew what the numbers. It took 15 minutes to get our food. The manager was yelling at all the workers, which you could hear over the chaos in the dining room. They were getting orders wrong and instead of giving new food, they were wanting to take back the old food and "fix" it. The tables were all filthy. We had clorox wipes in the diaper bag, thankfully, so we cleaned them ourselves. The play room had no AC working, so no one could sit or play in there. A group of women came in and were standing at the registers waiting to be waited on. The manager smarted off to them that there were Kiosks to use and if they saw no one was working they shouldn't be standing there, that's what the kiosks are for. As they turned to walk out the lady manager continued to yell things at them. It was unreal what all was going on in there. Had we not already paid, we would have left. Thankfully the bathrooms were clean. That was the only positive. read more

I love McDonalds.......but this location is terrible. The restaurant is dirty and out of different stuff every time I go! The employees don't smile or even say thank you after you order, it takes forever to get your food and when you do receive it is is cold and you can tell that it is old! I was there at 5:45 in the evening and it was empty........ and I know why! I will not go there again! read more

Brought my children here to eat and play to avoid the touristy traffic on our way home. Although the service was fast, as soon as we got our food and began to eat, a child threw up in the play structure. I went to tell the staff, since the parent decided not to and cleaned up the puke with dry napkins before allowing her child back into the structure. The person said that the workers were too large to get into the structure to clean. So there it sat. The remnants of puke and no sanitation. Perhaps a sanitization policy needs to be put in place. Especially when you're dealing with the public and children's play structures. read more

I expect not the best service, especially during spring break. However, what I received was HORRIBLE SERVICE!!! The employees are the most miserable people I have ever had to deal with. I was asked to place my order and then told "I'm busy!! Just wait" Why ask for my order then?!?! I will NEVER go back to the Miramar Beach location. Food is okay but the service is HORRIBLE!! Go anywhere else....do not subject yourself to angry people and awful service!!! They should not have employees that are so miserable that it drives away the customer. read more

This place is absolutely disgusting. I ordered a burger and fries and I saw the cook drop the patty on the ground, thinking he'd replace it, he looked around to see if anyone saw him and didn't notice me and put the bread on it. I will never return to this poorly ran McDonald's read more

I very seldom walk out of a restaurant but I did this one. There were only 4 people working the whole store that I saw. They were totally tuned in to the drive through. A young lady in front of me got the girl's attention and told her she only wanted two cups of coffee. The girl walked over to the coffee maker and there was only one cup of coffee in the pot. She turned around to see if the girl was watching and then filled the second cup with decaf. I waited almost twenty minutes and never got waited on. There were only 3 people ahead of me! The food at Backyard Burger was great! read more

All dirty No ice cream at all on a hot summer day due to dirty ice cream machine Unacceptable read more

Awesomely bad service!! We went for bisquits, with no line they made us pull forward, we had two combos with bacon egg and cheese. We get the food home, we had two frozen hash browns and sausage bisquits. Thanks for needing to pay for food only to come home and having to make breakfast. What a waste of time, food and money. read more

Horrible service. Placed order they took our money then cleared out order from the screen and still made us pay for drinks. I know this is a fast food Resturaunt but they pride themselves on accuracy, speed and friendliness none of these were present in this Resturaunt! When the assistant manager finally gave us our money back for our order she was rude to my spouse. They need an adult to be in charge not a child!! If I could give a negative review I would. read more

Get a French vanilla iced coffee and a sausage, egg, and cheese McGriddle at breakfast! Yum!

Can't believe they only schedule one girl to handle the entire front of the house, and 2cooks for the back. They handle it as well as 3 people can handle destin spring break, but pretty lame of the management to knowingly understaff. Makes for a lengthy and frustrating customer experience. read more

4 stars as far as a McD's goes. Friendly staff and clean. Fries are always hot too! Big plus in my book!! Better drive-thru than most.

I've been coming here for years and won't be back. What a shit show. I waited thirty minutes on my food and before it came up I asked for a refund and stated that I wanted to go somewhere else. I was refused a refund and told by the little Hispanic girl that I could call her boss if I had a problem. Told me that she had been working by herself all day. . . Meanwhile I have cooks glaring at me because I'm asking for a refund. Naturally at this point I don't trust my food so I spent thirty bucks at McDonald's for a meal I didn't eat. The girl putting everything in bags was clearly on something. Also. . . Should probably mention that EVERY other customer in the place just left. Two of them said something and were also refused to be able to leave and go somewhere else. NEVER again. read more

this mcdonald's has the WORST service i've ever experienced. after taking only 2 trips to this facility, they managed to mess up our orders BOTH times. the first time they messed it up we drove home to realize we had missing items. we got ahold of the manager and after expressing our frustration she continued to sigh through the phone. the second time we ordered pancakes and these people gave us DRY pancakes w NO fork, syrup, or butter. the employees look like they haven't showered in weeks, the place reeks, not to mention the RAT problem i heard about and employees are coming to work after testing positive for COVID-19. if i could rate this w a negative number i absolutely would!!! read more

This McDonalds is disgusting! So gross, dirty. I can't believe I let my daughter convince me to let her come here on occasions. I am always grossed out. Every time it is nasty. This place needs to be shut down. read more

Decided to get some breakfast to go today and I was not quite satisfied.The employees in the front were kind but the ones serving out the food not so much.My number got called up and when I came to pick up my food he left.I used to work in fast food myself and I know that you're suppose to wait and see if they want anything (ex: ketchup or ranch etc.)I stood there and waited but nothing .2 minutes he asked "need anything?"I asked for some ketchup but he didn't even bother to get me some.Luckily the nice lady in the front overheard and gave me the amount I wanted. read more

Spring break 10:30am and they have 2 people working the front. You have to be kidding me. The line is 15 deep. Whoever is the manager needs their head examined. This is the worst run McDonald's I have ever seen. read more

Good experience and Evelyn was the best part of our meal. She was so nice, helpful and attentive. You don't see customer service like her anymore !! Give her a raise !! read more