Ordered 8 taro pies in the drive through but ended up with 8 apple pies instead. Didn't realize it until we were past security at the airport. I'm devastated! Never going to this McDonald's ever again! read more

Locked us out of McDonalds park without any warning and locked customers in too for some reason. Said to use drive through only but no indication waited like 10 minutes just to find out. read more

My dad was using a credit card that you don't need the pin for and their machines weren't taking it. One of the staff members went to get the manager and the manager here was rude, as my dad is explaining what was going on, the manager had her headphones in and listened to my dad for 5 secs and walked away on her phone. So much for customer service. I don't know how she became a manager. read more

I LOVE this McDonalds especially the Drive Thru ! Everybody's doing the best they can, geez, give them a break. It's not easy working a eight hour shift, on your feet, anywhere. Keep up the good work McDonald's employees! read more

Wow I must have gone at a bad day and bad time. We flew in late at 11:30pm and were starving so just dropped in here for bite before heading on. Mistake. Went inside. Place was kinda nasty. Not really dirty but tables had not been cleaned, there were spills on floor with the "caution" sign by them. It was just messed up for McDonalds standards (yes they have standards). Seemed like 1 person was working as it took forever for food at counter. I should have done drive through. I would skip this one and just tough it out for something way way better elsewhere. read more

OMG! They have spam and rice. Best MCDONALS EVER! Really close to the AIRPORT so it's convenient. I am a huge fan of their breakfast meal - the one with the spam and rice! read more

Although the drive through was empty, it took a while to get our meals. I only ordered a large number 10 and a cheeseburger happy meal. The crewmembers at each window did not greet me or thank me. I don't mind so much that they didn't greet me. What really got me was that they put a half rotten cutie in my son's happy meal. I didn't think to check as I automatically assumed it would be fine. However when my son asked for his cutie I got it out the bag and immediately I felt how soft it was on one side. I would've said it was bruised if if was discolored and a little soft but it was deformed, discolored and very soft. I tried to see if I could salvage the other half so I gently peeled the skin away, but it had already began to rot on the inside of the other half. I don't want to put the entire blame on McDonald's, as I should've checked everything before driving away, but I've never had to before and this is a sad reality....moving forward, I need to make sure I check EVERYTHING..even the quality of the food. read more

McDonald's - Parents beware....your kid might get one of these. Bruised and rotten cutie - Fast Food Near Me - Kahului, Hawaii

So happy this McD was still open late Saturday night after when we arrived. We went thru the drive thru with our Jeep rental car and ordered two fish filets combos. I guess I had to get used to the pronunciation here on Maui for the things I ordered. It didn't take long for our orders to be filled and we parked the car to eat. Didn't realize it but we were really hungry and the Hawaiian Airlines dinner on the flight over was a long time ago. The fish filets were great and hit the spot. French Fries were as expected, and our drinks were filled to the brim. We didn't go in the dining area. One thing was kind of confusing and that is how to get in and out of the parking lot...no worries, being really late at night there was few traffic and we just drive around and make u-turns like lost tourists... read more

With two cooks, one drive through, one manager, and one cleaning person the service is really bad. Two lines of cars in the drive through so I decided to go inside to order just a large iced coffee. I got in there a homeless man who is clean with clean clothes was standing and waiting and he told me to go ahead because I need to go to work I thanked him. I waited and the person with the red shirt which I would think is the manager was helping the drive-thru order taker and not acknowledging me or the homeless man. After she finish helping the drive-thru still not acknowledging us she was working on the ice cream machine and then went back to help the drive to and again on the machine back and forth for three times. Seven minutes has passed so I said, excuse me you need more employees if you're going to be working on the ice cream machine and not pay attention to people waiting to place their orders in here. All she could do was say she was sorry. I think she first seen the homeless man and did not want to help him. I told her I needed to go to work and I am not placing an order but I hope that she would help this man. And I left without even placing my order. read more

Conveniently located near the airport area. Staff was patient while we took forever to place the order. This 4 star is for the best strawberry shake ever from a drive- thru. We also had the quarter pounders- regular and deluxe. Not bad. read more

Service was quick but found a wad of lettuce covered in dark hair in the food bag . The line moved quickly but couldn't help but wonder if the servers wore proper hair attire. I worked at a McDonald's on the mainland and we took situations like this seriously. read more

Very clean. Very fast. Banana pie is delicious and deep-fried. You won't find this on mainland. Also for breakfast you can get spam. read more

McDonald's - Banana pie - Fast Food Near Me - Kahului, Hawaii

Very clean and well maintained McDonald's. The food came out hot and my order was correct. I bought 2 kids toys and they made sure to give me 2 different ones. The restroom was very clean as well. read more

Sooooooo sloooooooow. How they call it fast food I can't even imagine. I know it's tempting for a quick lunch if you're in a hurry, but this is so slow you might as well be good to yourself and order real food somewhere else. It won't take any longer. read more

Located right outside Maui airport. No food on plane (no cheap food), so we waited to land in Maui and headed straight for McDonalds. Prices are higher than the mainland (as expected), but they did have one unique item....Taro Pies. I had previously tried this a few years ago in China and it was exactly as I remembered it. Yummy, purple gooey goodness. Looks weird, but taste waaay better than the Apple Pie. You have to try it!! Other than that, it is your standard McDonald's. The bathrooms were dirtier than normal, so beware of that. read more

McDonald's - Fast Food Near Me - Kahului, Hawaii

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Drive-thru ordering leaves much to be desired. Could barely hear the worker taking my order in the drive-thru line I was in, yet I could clearly hear that same worker speaking to the occupants in the lane next to me. This caused my order to be incorrect, I got frustrated and proceeded to the pay window and placed my order there. This type of service is not unusual for ANY McDonald's on Maui, it's become the normal thing. Sadly that leaves me to have my order repeated at the pay window. I also have developed the habit of checking my order BEFORE I leave the pick-up window. Too many times my BLACK coffee with cream and sugar requested 'on the side' has been blended into the coffee. Don't know what it'll take for McDonald's to improve service. read more

Worst McDonalds on Maui. We've been here multiple times, and each time they can never get our order correct. This time, we were charged $6.78 for 2 SNACK sized McFlurrys when they are supposed to be 2 for $3. They gave us a Dr. Pepper instead of a Diet Coke, and then told their coworkers that we "didn't like" our order so they were redoing it. It's not that we didn't like it, we didn't order it. To the girl working the drive thru, stop trying to look pretty and start trying to work hard for the money you're earning. Put some brains in that head of yours. read more

Worst McDonald's ever! I went through drive thru and was stuck for 30 mins. Just for a filet of fish and small fries. Never again!! And the food was cold. What was I waiting for? read more

Worst service. After flying in we stopped for a quick meal...35 minutes in the drive through Can't be that bad always...? Wrong. 27 minutes and waiting inside. Before our return flight. Still waiting...! read more

A friend of mine warned me not to come here because of their really slow "drive through" service. I thought to myself maybe I'll give them a chance since they are close to my place of employment. BIG MISTAKE! Came here after I finished my shift which was about 11:40pm to get myself a meal. There were 3 cars ahead of me waiting to get their orders. I finally reached the window at 12:20AM. Left the window at 12:25AM. Mind you I only ordered the Filet-o-Fish Meal. Burger was ok but fries were soggy. NEVER AGAIN!!!!! You get speedier service at the Puunene Ave McDonald's location. read more

Don't let the old lady help you. Even if you ask for a meal she'll ring you up for a sandwich only. This happened to me twice

Was wating for the toilet and there was a employee using it. When he came out he dld not wash his hands.

kinda rude. they totally forgot my ice cream i ordered. I waited in line for 29 mins

Went to drive thru on my early dinner break like around 6:20 pm. Ordered a quarter pounder meal & my fries was old & stale like it's been just sitting in there heater for quite some time.. very disappointing but I was hungry & my time is limited so I just took it in. Dairy road McDonalds needs to monitor there food on how long it's been sitting in there heater. Hope they read this & take notes. read more

What a disgrace to fast food. I waited 20 min in the morning for two cup of coffee. Apparently all McDonald on tge island serves "SLOWFOOD". I have been to three Mcdonald in separate occasions. The amount of time i had to wait is staggering read more

They messed up my drive thru order, they forgot the fries. The manager comes out and says they didnt charge me for the fries. I explaim i ordered two meals. I had to pay $3.73 more for fries. Ripped off ny manager. Bad customer service. read more

Staff is friendly and food is consistent with any typical McD's on a good day.

This was probably the best meal/s we had on the island. My husband loved the jalapeno double burger and I enjoyed a McDouble. Great prices, good location in the heart of Maui. read more

There was someone new working the ordering machine in the drive thru. About ordered 20 mcdoubles. But thankfully the manager was here to help us read more

Horrible!! Took forever to get my food and then they forgot the hamburger patty in my cheeseburger. I'm Norbert going there again. Hands downs, work McDonald's on the island. read more

Had to do it, JUST because I was in Hawaii. Actually, I was running late for my helicopter flight, there it appeared! Haven't had McD's in years, but it was a fun experience. read more

Whenever we are in Hawaii, we ALWAYS get th portuguese sausage breakfast. YUM! This McDonalds was clean and not too crowded. For my haole husband, we switched out the rice for hash browns which they forgot but was quick to provide. read more

Not the last meal we wanted to have before leaving on the 'red eye' back home. But given the other restaurants we tried to go to were either not open on Sunday or were already closed, we thought we'd see if Micky D's had anything Hawaiian on their menu. We were in luck, they had Saimin noodles and a Teriyaki burger. Now we have had the Saimin in the past at Micky D's while in Honolulu that was actually pretty good. So thought we'd try it again. However, the recipe must have changed or they left something out because the Saimin was so tasteless that we asked for a refund! The Teriyaki burger was good, but could have done with a little less mayo which really did not help the taste of the burger because the Teriyaki sauce was so dominant. read more

Stopped for lunch the service was quick and the food hit the spot. Waited about a total of 5 min in drive thru the employees were friendly and smiling read more

road to Hana food ate spam eggs rice for breakfast no long wait for food - haikusbyeric read more

McDonald's - road to Hana food / ate spam eggs rice for breakfast / no long wait for food - haikusbyeric - Fast Food Near Me - Kahului, Hawaii

So we stop here before heading towards the airport, I'm use to a McDonald's being busy but this is something else. CLose to 30mins to order, they ran out rice ! Rice? WTH ? Another 40 mins for our order and multiple people going back to the front because they forgot something. Nope, not again. read more

I've been stopping by this location a couple of times a day for the past week. Sometimes only for iced tea. It's had ok service. Typically has high school students working so I tend to give them a pass since they're at least working. But today I was very disturbed as I waited 14 minutes for my chicken sandwich and iced tea. That's not what upset me. As I waited for my order the girl working the window continued to prepare drinks for several orders. I noticed the first 2 or 3 cups she ran her fingers around the rim of cup before putting lid on. Almost like a nervous tic. That shocked me. But as she continued, it got worse. When she filled an iced tea cup, her fingers are all over the rim & fingers were actually inside the cup as the tea poured down her finger & into the cup. Yuck. Just yuck. It was al I could do to keep my mouth shut until then. That was the final straw. Finally I said nicely, "can I give you a tip? You really should keep your fingers off of & out of the cups for sanitary reasons." She just shrugged. Needless to say, I will not be returning to this location. Considering the hepatitis outbreak Hawaii is currently battling, I'm shocked I just witnessed this. And I ordered iced tea today. My tea was already sitting at window when I drove up so who knows? I'm not taking the chance. I'm tossing it. McDonalds, please do a refresher training for your employees, FAST. For good measure, I think I should give a call to the manager. read more

McDonald's - Every one of these drinks had employees fingers on rim & in the cups as they were prepared! Really?!! - Fast Food Near Me - Kahului, Hawaii

Very hot. No ac Workers at this mcd scraps chairs as loud as they can trying to disturb Customers as much as possible when they clean up place Food is good read more

This particular McDonald's near the airport in Maui has the filthiest restrooms of any McDonald's in any state that I have ever been in. Food was good as any McDonald's food gets aside from being out of ketchup in the dining room. read more

The cashier have no energy and telling her co worker she's very tired in front of us, well she have to give us a good service at least.