I admit it, I have a Subway addiction, and this store is my go to when I'm on the other side shopping. After a jaunt around TJ Maxx I visited for a quick lunch and ordered my usual 6 inch veggie with chips n a milk. Unfortunately I was a clutz and lost hold on the slippy bottle due to condensation, tried to regrab it, failing miserably, and ended up spraying it all over the window, 2 seats, the edge of the table and all over the floor!! :( I sheepishly told the cashier what a mess I had made and she was sooooo nice about it, told me to grab another milk from the fridge and they would take care of the spill. I tried my best to clean the table, chairs and window with napkins to help out. I was blown away by the fact they didn't complain about the mess, didn't reproach me, were friendly and understanding and replaced the milk I accidentally sprayed around their restaurant! So many heartfelt Mahalos to the staff at my fave Subway. The way the staff react to such accidents show their real customer service, and this store rocks! 10/10 read more

I never had a bad experience with subway yet, I got the All-Pro Sweet Onion Chicken Teriyaki- Wrap , I prefer the wrap less messy Service was good I do order mines online so it's ready by the time I get there, I always ask for Jalapeños on the side too. This is one of the newer locations so no need to renovate yet, but the sitting is a bit crowded I don't think I'll be able to sit and hang out here tbh. read more

Subway - Fast Food Near Me - Kahului, Hawaii

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I order here probably once a week since I work nearby. They're a super busy location, so I always mobile order. Picking up is a breeze. They're always so friendly and my order (as well as my co-workers orders) is always correct. They make a good sandwich for a very reasonable price. Lately I've been a little obsessed with their breakfast wraps. They chock it full of egg, meat and whatever veggies you want. So good! I have a a hard time finding non-pork (I'm allergic) breakfast options, and this has been my go to craving! Thank you Janelle and crew! Appreciate all of you! read more

Subway - Steak breakfast wrap - Fast Food Near Me - Kahului, Hawaii

I love coming to Kahului Subway. It's always quick and the sandwiches never disappoint. Sometimes it gets busy but they can handle. read more

Subway - #18 The Ultimate B.M.T.- - Fast Food Near Me - Kahului, Hawaii

roaches on the top of the counter and unsanitary chip near the food, slow service when there is barley a line!

As far as this chain of sandwich shops go, this location is nice and new. You can count on getting your favorite sandwich made up quickly and with all the right ingredients. Call ahead if you want to avoid the wait. There are some little tables outside if you want to eat in the fresh air. Plenty of free parking at this shopping center (Maui Mall). They are enforcing the Covid rules for now, for your safety. read more

Loving the fresh/modern remodeled look this business deserved. Located across of their previous location, this Subway continues to provide great subs with wonderful service. Their mobile ordering is painless, effective and shortens your time in line! Bottled drinks provided, no fountain at this time. read more

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Order the elite chicken bacon online and have never been so skimped on the chicken. Delicious as usual but just such small portions compared to other locations. No meet in the ends and Lack of veggies. Probably fell victim to online order he won't know any different. read more

Since they moved into their new and cleaner space, the restaurant has better parking and more seating. The staff are friendly and accommodating. Even though there was a long line, they were patient and acknowledged their regular customers. I enjoy their specials of the day where you can get a complete meal with 6 inch sandwich. They are a great deal. However, they have lots of other options. They moved away from the punch rewards cards and instituted a rewards program with a magnetic card. The only reason this isn't a 5 star is because their credit card machine wasn't working. I would also like to see the rewards program on an app, as I'm trying to reduce the number of cards I keep on my wallet. read more

I haven't gone to Subway for several years. I decided to try them out because of their new menu items. I ordered the The Outlaw for myself & a tuna sandwichfor my wife. When I opened the sandwiches wrapper, it didn't look like the picture in the commercial. It tasted okay but nothing to rave about except the chipotle sauce. There's more meat & cheese in a Jersey Mike's Big Kahana. The service was great. The lady who helped me was very courteous when I asked her to pack the sandwich in another bag because I was dropping it off to my wife's work place. read more

Horrible service. 4 or 5 people standing around talking and running around, until someone acknowledged us. One person then two then three working on 2 sandwiches one person working on my sandwich leaves mid sandwich to help other customers in line, comes back assumes my sandwich is done... No "thank you, sorry for waiting" Have a nice day. TRY GETTING A JOB where you don't have to multitask. "*BLOWS A RASBERRY"* read more

Subway - Maui Mall Subway - Fast Food Near Me - Kahului, Hawaii

Subway at this location is actually very good. They are busier than the others, so it seems a bit fresher than other Subways. They were out of the bread I wanted, but they made my order accurate and fast. I riddled off my order mercilessly, they got it down the first time and they don't skimp on the veggies. Today I had the mango bbq sandwhich with lettuce, spinach, tomatoes, and banana peppers. Tasted great with jalepeno chips and a soup. The downsides to this location are the frequent lines and limited parking. On the plus side, large dining room, and veteran staff. They are also close to Tasaka Guri Guri for an after lunch snack. read more

Subway - Fast Food Near Me - Kahului, Hawaii

Staff was very unfriendly. The guy taking orders spoke softly and with an attitude. The younger lady was horrible and treated the other lady worker like trash. Constantly rolling her eyes and making her irritation known. The place was disgustingly dirty and not kept at all. The cashier was the only pleasant thing. She was sweet and helpful and genuine. The other two need attitude adjustments or new jobs. read more

I like this Subway because it's conveniently located on the exterior of the mall and has tons of parking. Service can be quick or slow depending on who's in line and what and how many things they're ordering of course. I had one unfortunate incident happen years ago when the female worker making my sandwich was talking on the company phone while holding the phone with the plastic gloves on and making my sandwich at the same time. I walked out half way through the process. read more

Same thing toasted but yout just lurk warm lol CC WORKS... But you have to ask for it The sing still up CASH ONLY .. KINDA WIRED read more

Subway - Fast Food Near Me - Kahului, Hawaii

Despite how busy they are in the new location, they still serve subs with a smile. I was fortunate enough to order ahead. 10 minutes after I called, they were finishing up the last ingredients on my sandwiches. So happy I didn't have to wait in the line. Another bonus, they also had a whole cooler case selection of pre made sandwiches made just that day. I think that this is super helpful for folks on a limited time for their lunch break. Be sure to check out their Hawaiian favorites menu. This time around however, I tried one of their new flatbreads. Despite the price being a little surprising, this is actually a flatbread meal big enough for 2 adults. Be sure to park closer to TJ max side when you come to the new location. read more

Subway is hands down my family's favorite restaurant, yet when we ordered online to pick up at this location, they got all 5 of our sandwiches wrong. Wrong bread for almost all sandwiches, and either added a bunch of not asked for toppings or forgot a bunch of toppings. read more

What I like about this subway is how clean it is and the nice seating area. The ladies there were very nice as I ordered my sandwich but I will admit the whole process took about 15 minutes just to get one sandwich. For eight dollars I got a 6 inch sandwich, chips, and a cookie. Decently priced but the service was slow. read more

Subway - Fast Food Near Me - Kahului, Hawaii

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Aloha. Today I ate at Maui mall subway and was served by Kerry, Abrida. Josh, and Janelle and had an amazing experience. My sandwich is intricate and was made with precision and smiles. The 4 were a well oiled team. While eating I was able to observe how every customer received the same treatment. Awesome job guy! Made my day! read more

Came in for lunch. Just me and boy. We were greeted as soon as we stepped inside. The guy was really nice gave us good service. The place got busy half way through my order and he managed to help us all out in a timely manner while the other 2 workers was behind the wall. read more

Subway - Chicken & Bacon Ranch on 9-grain wheat bread - Fast Food Near Me - Kahului, Hawaii

Great experience today. Abrid is the name of the lady who served us and she was friendly and kind! The best we as a family have experienced. Thank you Subway! read more

Unfortunately the service was not good. The wait was fine, it wasn't too long. However one of the workers did a terrible job. For the veggies I asked for lettuce, bell peppers, onions, and tomatoes. Instead the worker put lettuce, bell peppers, onions, and mayo. The person was doing so fast I couldn't stop it time. Why was worker in such a hurry. It wasn't even that busy. The worker even threw my sandwich to be wrapped. The employees there always look miserable or angry. I'm sorry but I can't eat there anymore. read more

I was at this location a couple of weeks ago. No customers. I was hungry and so was my sister. We both ordered the meal of the day and I got charged for a foot long, 2 chips, & 2 drinks. I was hungry, so I didn't notice the overcharge til after. UNBELIEVABLE! I know they're trying to make money, but not this way. A deal is a deal. So hungry people, be sure you're getting charged accordingly. That girl probably thought "eh, it's like $2 more." You know employee at Subway, it wasn't nice and what goes around comes around. Just saying. read more

This review is probably most based on their customer service here. I like this location because it is in a great location on the outside of Maui Mall. I usually go to this location during their busy, busy lunch rushes and they are always great here. Last week I tried a different sandwich that I see a lot of people ordering and I asked for suggestions on what people usually like to add to it and I was very pleased with my sandwich. While I was in line, a man who just got his drink cup was really upset because their ice machine was not working. As the man got loud and was very angry, the employees kept their composure and were still very nice to him and offered him a bottled beverage. When I got to the cashier and it was time for me to pay, I was told that their receipt machine was also broken. I felt very sorry for them. They were super busy but still seemed to be hustling and keeping their smiling faces. The staff that they have right now is great so I will continue to frequent this location. Keep up the great work. read more

Friendly staff, we went on a very busy Sunday. They were slamming the line was crazy. I guess that's a good thing. Ordered our sandwiches and went outside to eat. Fast and friendly. I love the herbs and cheese sandwich with bacon and turkey. Omgoodness have it toasted. Yummmmmmmmy. read more

Eat fresh was on my mind for lunch on this beautiful day in Hawai'i, so, decided on this place. Haven't came by since they relocated and I wasn't disappointed one bit! They were quite busy when I got there, but, I was able to place my order quickly. As I approached to check out the menu, I was greeted by a sandwich artist ready to help me. He was very friendly and patient with helping me put my sandwich together. I didn't get his name, but, I did manage to meet Hanna! I'm guessing she is the manager there! She really displayed great team work and great customer service!!! The reason I stopped coming to this location was because of the terrible customer service I experienced in the past, but, this crew really did an outstanding job!!! I ordered my favorite a pastrami sandwich on wheat with lettuce, black olives, & provolone cheese! Yum! Definitely will be stopping by more often!!! Great leadership skills Hanna!!! read more

BTW. Thank you in making the sandwich correct and rectifying the mistake. Please rectify what the customer wants instead. And no just expect it to be what was ordered read more

Why, why, why do I keep patronizing this Subway? A summary of my experiences over the last ten years: - My sandwiches have been haphazardly thrown together (So terribly made that I can't even pick it up to eat it without it falling apart.) - Finding a dead lizard in my sweet onion chicken teriyaki sandwich. Not kidding. My mom took it back to complain and they offered her another sandwich for free. Uh ... pass. - Biting into a sweet onion chicken teriyaki sandwich (not the same one mentioned above) and getting a weird bloody, cartilage-y piece. - Dispensing ice from the soda machine and finding little pieces of grass (???) in my cup.(Yes, my cup was clean BEFORE I started dispensing.) - Unfriendly staff. (I'm generalizing, there may be one or two friendly people.) - Inattentive staff - example: The last time I went to this Subway was about a week ago and the guy behind me told the gal working BEFORE she started making his sandwich that he wanted it cut in thirds. She agreed and then proceeded to cut it in half. Uh... what? I know the owners are the same, but for the foreseeable future I'll probably go to the Subway that just opened up on Dairy Road, where Quiznos used to be because so far I've only had good experiences there. read more

I was really disappointed the workers didn't change their gloves and made my 4 sandwiches wrong bread a big mess I expected better then that they have such good food and from the 4 sandwiches I got the lady couldn't even mark my points read more

This subway is conveniently located close to the Kahului airport. So when we landed at Maui yesterday, went there to grab a quick lunch. It is located in a strip mall with so many other fast food chains. Was anticipating some Hawaiian special ingredients on the menu, but was disappointed at not seeing any. We got a tuna footlong. Tuna portions are really less. Half of my sub didn't have any filling. read more

I love subway I usually walk in to order, but since they have the app now I have decided to try that out, but to tell you the truth you won't see them make your food , when I walk in my footlong is full of veggies, but when I order on the app, it's skinny like they only put little bit SMH!!! -_- I'll be ordering at maui market place they put more veggies when I ask them too. read more

The woman working in there right now is visibly intoxicated and just slapping sandwiches together so sloppily that it is almost funny. I had to walk out once I saw the way she was making the person in front me's sandwich. read more

What great people and service this Subway has. We love going here and my wife loves the Spicy Italian on the flat bread. My personal favorite is the Italian B.M.T on the Italian Herb and Cheese Bread. read more

Subway - The Nestea is so sweet and so good. - Fast Food Near Me - Kahului, Hawaii

Horrible!! In every aspect, horrible. Went yesterday and took 20 minutes just for the employee too get to us. She had no enthusiasm. Couldn't find the additional wraps on hand. Gave me less them the guy behind me. Then when it came to guacamole (that was part of the wrap that I was getting) the other employee tells me that they are out. Then has the audacity of charging me FULL price. 17.06 for an uncompleted wrap and a ham foot long. I refused to pay. No apology. No empathy that my niece is starving. 40 minutes in total! I tried to give the benefit of the doubt but these employees should find another job where they don't interact with paying customers! I will not be going back there! read more

Totally uncalled for attitude from the person who not only overcharged me, gave me attitude and threatened me. She said her name was Terri.

This is my Subway...Whenever I have a craving for a good sub I come here and have Mark serve me my concoction. He's the best.... he has a great smile and very cordial to all of the customers. Yet... very business like and he knows definitely what he is doing. He knows me by now since I come here 3-4 times a week...Just love their new autumn carved turkey with cranberry mustard.....Thanks Mark for you da man .......Aloha read more

Definitely recommend the Subway in the Maui mall complex! Staff is outstanding and genuine! I really appreciated the welcoming kind feeling I got walking into this subway. As for the product and preparation I'd have to say TREMENDOUS! I got the veggie sandwich with the garlic aioli! Nothing but ONO!(Delicious) read more

Fast service, the sandwich artist was organized, polite, and quick. Will come again when in Maui :)

Worst customer service I've had going to this subway. No smile, no good morning just a grumpy Filipino lady. Then again you work at subway. I miss Erin he was always in a smiley face very happy person. Through ordering my sandwich Filipino lady Donna never smiled. GTFO then. Thank you to the cashier Jessican for smiling and having a great friendly personality. Prolly won't be coming to this subway for a while. Donna get a personality. Thank you for making my sandwich it was good I wish I could say the same for your personality. read more

Great service! Friendly staff. Food is like usual. Open for breakfast. A lot of parking.