Food as expected and iced coffee better than average! Staff friendly and working tho not very busy. Bathrooms clean. Downside - why not a five. Employee eating fries behind cash register- in front of guests. Ordered on app - table service - in clear view of employees, and still had to goto counter to collect my own meals and not on a tray - in Togo bags. Not the standard, so cannot be a 5 read more

McDonald's - To go bags. Ordered table service. - Burgers Near Me - Lovelock, Nevada

Horrible place, I waited in line for service , after 10 minutes received none . I went through the drive thru and was overcharged and only received a half full box of fries. Then went inside to settle the overcharged problem and the employee was very rude! read more

Food was good. They do need a baby diaper changing station in the restroom. Restaurant could use some deep cleaning. The seats had dirt in the bolts to where you couldn't see the screw. read more

Super slow and the food was cold. Next time spend the extra hr and drive to Reno for any place to eat and avoid the drive thru at all costs

Stopped here on a road trip at 10:30p tonight. What a pleasant surprise! The manager was lovely, go Raiders! He helped my partner pick out an incredible flavor of coffee, yass French vanilla! And he seemed like a genuinely kind soul. Please give this man a raise. Update: changed from 5 star to 3 star because the food was pretty bad. read more

Really rude customer service when we ordered the lady yelled that she was not taking cash. when I ordered extra pickles I got one and when I went back in to ask for more they had already locked the door and wasn't letting anyone inside and our fries were cold had no salt and utterly disgusting as well as under cooked. The inside of the restaurant was very disgusting the windows had dead bugs all over it and trash on the floor and the bathroom didn't even have a Handel bar on one of the doors. Would not ever recommend worst McDonalds EVER -Claira M read more

Horrible service, half cooked fries. When you go through the drive thru they always tell you to wait out front for your food. It's trash

I've been here a number of times since my first review and felt it was appropriate to elevate my star rating from two to three. There have been significant improvements in customer service. There are now more polite and professional employees than ones who're not. The drive through speed has also improved slightly. I've had better luck in the morning than at evening time, though. The reliability and ease of use of the app/curbside pickup has gotten so much better. I find that I've received my order faster ordering through the app than in the drive through. Between the improvement of the customer service, speed, efficiency of the curbside pickup, and quality of the food, I feel they deserve an increase in their star rating. I look forward to raising it even higher in the future. read more

Service was unfriendly, NO ONE was at the counter, to then make you order on the kiosk, that was fine, till my coffee mocha couldn't be made because the machine was down, asking for ketchup was a heavy sigh from the server needed more & another bigger sigh!! Ordering on the kiosk is supposed to get us better service?!?! it was not busy so whats wrong with taking someone's order? read more

What? Five stars for McD? I'm not comparing it to Manressa. The staff were super nice and the food was well done. If you love good mcD's french fries, you know how wonderful it is to find good ones. Bathrooms were very clean. We ate outside as that was a requirement at the time. Tables were kept clean. It was a nice respite on our journey. read more

The Manager was unprofessional and rude. A hard working truck driver went in for coffee and breakfast. He was adding sugar to his coffee. The manager cane up and told him he had to leave the lobby. When the trucker asked why other people were in there eating in the closed off lobby he said because they were his family. And they could eat in his lobby. But the trucker could not add sugar to his coffee. The manager told him to take his picture and waved with his family. He had his mask down. The unprofessionalism is evident. read more

McDonald's - The Manager was unprofessional and rude. - Burgers Near Me - Lovelock, Nevada

This is probably one of the worst McDonald's place I've been to! this is the second time. I order food here and wow the lady that took my order was rude her tone was not very friendly. And when I got my food I was already heading into the highway, as I was checking my order I missed so much of the food I ordered. I'd rather not go back and deal with the rude service. And the food was not fresh at all. read more

As a local in this small town, I LOATHE the fact that this is our only McDonald's. No sense of urgency, always asking you to park up front to help their drive through time. AND STILL take forever to get your food. I've ordered on the app to help but they still have you wait a ridiculous amount of time. Not okay, I've got my order wrong multiple times. I've called and left voicemails and NO response. They need a new team, or a new manager. It's only the fact that it's the only fast food in my town that i keep going back. Even for traveling people i would recommend a gas station before this McDonald's. read more

Was planning to stop, use the restroom and grab a bite to eat. However, the women's restroom had no soap and one of the toilets doesn't work and it's without an out of order sign. Desperate to pee, I venture into the men's restroom. Skid marked tidy whiteys in the full stall trash can, no TP, but thankfully plenty of seat covers. Build a bridge I say! And of course, being that it was the men's restroom, and snips and snails and all that disgustingness that is men, there was plenty of hand soap. After seeing the bathrooms I decided not to order food. I'm fully vaccinated but I'm not willing to roll those norovirus dice if you know what I'm saying. read more

2 cheeseburger meal with no meat...not a vegetarian here! Not sure if this is a joke or just rude! read more

McDonald's - Cheeseburgers minus burger. - Burgers Near Me - Lovelock, Nevada

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Quick rest stop heading back to Michigan. It was conveniently located right off of I-80. We only bought a drink because we already had a large breakfast. It's the usual as you would expect from McDonalds and since it wasn't busy service was quick and friendly. Since the only thing we ordered was a large drink, I can't comment on the food. But the crew members were smiling and seemed to really want your experience at their McDonalds to be a good one. One notable item here was that not only were the restrooms clean but they also had toilet seat covers, a first for us to see at McDonalds. read more

McDonald's - Burgers Near Me - Lovelock, Nevada

All I wanted was ice cream: Drive through rating. Conversations over the intercom was a struggle. Menu only shows Oreo mcflurry. So I ask about other flavors..."yea we have a chicken mcflurry" "No, the ice cream." "Oh we have M&M, Oreo, and Rollo" "Great we'll take a Rollo." "Oh, well, actually we are out. It's been delivered by the truck but not unpacked." After the frustrating conversation, we got a shake and M&M mcflurry. Next time please don't offer something you can't provide. read more

Digital menu says they're serving lunch at 10:30 but they say they're still serving breakfast so you just have to order from memory or guess what they're serving or I guess you could have an employee read you the menu. Service is also extremely slow. Staff has less than the usual number of teeth. read more

Food was cold, staff was not friendly at all and the restaurant was disgusting. Someone needs to care about their restaurant a little more, it was so dirty. I've never seen a McDonalds like this. read more

This place is a fucking joke. The workers are extremely rude. We attempted to use the kiosk and it wasn't working. We asked the workers to check and it's like we inconvenienced them. The bathrooms were filthy, no paper towels and the hand dryer wasn't working. Thank god we were just driving thru.. Next time, we'll drive out of our way to go somewhere else. read more

This place was DIRTY and the food was stale. I will never eat there again. The health department should probably shut it down. Horrible!

I NEVER would post for a fast food restaurant such as McDonalds because it's fast, things happen. And I understand they get slammed especially coming off of the highway... But I write this literally sitting outside of this location waiting for our food now. They have an electronic menu that wasn't updating or showing the actual menu, just the last person's order. My husband said we can't see the menu... One voice said "I don't have control over that..." The other voice said "just start ordering and it should pop up"... (If I don't know what I want cause all McDonalds locations are different then how am I gonna order?" As we say okay just one moment... my husband asks for me "Do y'all have the spicy McChicken sandwich?" Both voices garble something over the speaker that wasn't understandable. He then asks again and a rather RUDE, and seemingly immature voice says "YES WE HAVE THAT!?" We finish our order, and add a large fry at the end, the voice says so no medium? And husband says yes both...$13.84 (or whatever it is) hella flatly.... We pull up to the window and it's an older lady who says our total, my husband pays so I say "how are y'all doing tonight?" She says "just fine"... gives my husband his change and says pull up to the front door and we'll bring it out. So I started on this review... Eventually got our food, I'd do a formal McD's survey, but we weren't given a receipt? No ketchup, no napkins. Double checked for loogies in our sandwiches though! LOL! They seem fine but if I get food poisoning in the next 24 hours we'll know why. You get what you pay for I guess, but don't expect much from this location. I hope those 2 seemingly miserable employees get more recognition, a raise, or just have a cold one tonight cause they just seemed like they could use one. Cheers! read more

Poor customer service. Lady taking my payment was in a bad mood. She did not acknowledge when I said hi. Or said have a nice day. I did get lots of sauce for my nuggets. But I'd forgotten how yucky nuggets tasted. read more

I have found roaches in my food and my drinks and multiple people have reported finding that and they called the manager, manager said "oh that's normal occurrence will give you a refund" that's all just a refund? read more

Not sure how many people read Mcdonald's reviews, and I am not sure how many people leave Mcdonald's reviews. This time however, I need to say something. My wife and I stopped in here at night while on the road to get gas and food. sidenote: if you are looking for food, probably avoid this stop- I think Mcdonald's was the only fast food option. Went through the drive-thru and service wasnt great, kind of a weird disinterest from the employees. Then once back on the road, I go to bite into my quarter pounder and it was COLD. Do not get me wrong, the burger was not hot, not warm, not room temp, but actually COLD. This is the first time I think I have ever been served a COLD hamburger. How does this happen? how do you forget to heat up a burger? That was the nail in the coffin for this place. I really do not like leaving a bad review, but COLD hamburger . . . nah read more

Received an uncooked/raw quarter pounder. Absolutely disgusting, dangerous to serve, and unacceptable. Do not ever eat at this location read more

McDonald's - An uncooked/raw Quarter Pouner - Burgers Near Me - Lovelock, Nevada

Ordered the breakfast platter. On one of the muffins there was mold. First time at a McDonald's I found mold.

My family and I have stopped at this McDonalds for several years! The food is always good, it is always clean inside! The staff, especially Lisa is the best, very helpful, nice and we love her! We rather deal with Lisa than the self check out! I wish this McDonalds was near us in Reno! read more

Staff is polite n they will make sure to fix orders if not hot or that are wrong Great job read more

this restruant in lovelock is horrible there was a roach in my food i dont like there restruant its horrible there and im not a fan of the cheese either i rather eat out of a dumpster than this and you may think im bieng rude but if they want me to be nice then they need to get good read more

Worst McDonald's on the planet! Will take at least 20-30 minutes to get order. And a lady who seemed to be a lead cussing with no regard for guest. read more

I just want to say a special thank you to your night crew of McDonalds. We are team driving truckers from Missouri. We walked through the drive thru to order and the gal asked if we were truckers. We said we were and she told us to come in and get out of the cold. You all have no idea how much we appreciate what's going on around the country. You guys are top notch. Thank you! read more

Dollar Menu is called such for a reason. This place charges $1.89 for one hash brown. Really?! So for almost double the price of hash browns at other McDonald's you can get the greasiest, undercooked hash browns you can imagine. My dog wouldn't even eat it! Blagh read more

This place has changed for the worst. Once they installed the automatic teller, their service has fallen off the charts. And the cost sky rocketed. Drive through takes at least 10 most likely 15 mins every time I have gone through it. And if you complain, they say you need to get the APP and things are better. I say NO.... Customer service is always better. read more

The food is great despite it being a fast food place, they fixed the issue with putting a ton of salt on their fries, and the ice cream machine actually works! Until I remembered the amount of mistakes they make. When you order anything with lettuce, they put a mountain of lettuce on it. That is one example. read more

When comparing this McDonald's to other McDonald's this is the slowest one I've been too. Took 20 minutes for food then another 5 minutes for drinks. I saw 3 other customers who had to Waite a long time and 2 that came before us waiting for there orders. It is not kid friendly in the bathrooms, I was very surprised to find no changing table when most places have those as at other McDonald's. The place looks clean and decorated for the season is super fun. read more

This was the absolute best customer service I have ever had at a McDonalds! Everyone was incredibly nice, polite, and helpful.

1st of all you can't get anything but McDonald's after dark. But I do recommend waiting till you get to winnemucca or Fallon. Where do I start, 1st there Ice cream and shake machine was broken no idea when it will be fixed,we had a problem hearing the person taking the order also she was having problems to, the girl copped an attitude because I kept correcting her, she asked if I wanted some sauces I said yes two sweet and sour please she handed me a sweet tea and I said ice tea, when we left the drive-thru I had my wife checked to see if she'd give us our sauces what was the other and our two apple pies that we ordered neither one were there I went back in I couldn't even get anybody to come to the front so I had to get a little loud ass I said excuse me can I get some help here pick up your attitude come over whatever I told her what was supposed to be on the dog and then I hear her say calm down and I said calm down this is the worst service I've ever had any fast food not just McDonald's but fast food just don't go to this backwoods place it's not worth a stop. read more

My husband ordered a double quarter pounder twice he had to go back up and tell them they only put one patty on the burger I can understand messing up once but twice for the same reason come on seriously! The coffee was week and way over priced and the restaurant and bathrooms were not clean. read more

Ordered food and had 20 min wait in line alone, food was not close to correct and when offered free 2nd sandwich the same mistakes were made. Find new employees. read more