mobile ordering gone to shit not working , fries were brown , hard , burnt ! hamburger was black on one side semi cooked on the other no ice in sodas asked for extra ! had to wait while they burned my fries i guess ? this is n o t worth paying someone 15.00 an hour for employees ! read more

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I've been to McDonald's in over a dozen countries and probably two dozen states and I think this may be the worst, which for McDonald's is saying something... took absurdly long, was dirty, food was not at typical standards. Won't be coming back to this location read more

Juan the manager is a dick No courtesy We ordered food at the drive thru it was taking quite a while I saw several people in the dining room I figured I'd get off to pee We stopped on our way home from Lake Isabella and had a little over an hr to get home While at the window I asked if I could use the restroom being that there was still plenty of people in the dining room eating and doors were locked I should've just let myself in when a gentlemen was on his way out Instead I walked back to the vehicle and asked at the window What a mistake Good thing I didn't need the restroom urgently read more

McDonald's - Private message not ok from management even McDonald's I apologize for using the work d* it's both inappropriate & out of character - Fast Food Near Me - Mojave, California

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3/3022 2:12 manager got angry at customer for asking for napkins then kept snapping saying she short staffed order took overs 20 minutes for a large fry read more

it was rely god an bast mcdrnal i haw ewar etan ples tri 4 urself it rely god!!!!!!!! blast read more

McDonald's - WAKE UP SHEEPLE - Fast Food Near Me - Mojave, California

Well things have only gotten worse with this McDonalds along with all the other McDonalds this franchise owns. They did a total remodel of this restaurant a few months back and it's terrible. I talked with the general contractor and he said the owner had options of different packages of remodels to chose from, and clearly they chose the cheapest one. The remodel looks cheap and is dysfunctional. I never have been in a McDonald's that the material and interior looked this cheap. It's even ugly and uncomfortable. They put all the front door, both bathroom doors, a trash can, a self order screen kiosk, the order and pick up windows, and a table in an area that is only about 10 feet square. It looks like a fire hazzard. Also this McMorro family removed the all you can drink beverage station and now will not allow anyone to have refills of any kind. No longer with this franchise allow you even one single refile of soda, ice tea, and even coffee. On top of that they greatly increased their drink prices. I found out this franchise is doing this to all the restaurant units they own. To name a few, Rosamond and Ave K and 20th Street West Lancaster. Me and my family have completely quit going here. There is no longer anything good about this McDonald's- it's all bad and they don't deserve the business anyways considering the way they treat customers. read more

This McDonald has no orange juice. Common now. And BTW fix your outlets before you get an idiot to cash money out of y'all. Tried making this complain online and in private, but they ask way to much info. About me. read more

The dinning area is closed off not sure why, plus the drive thru lines are long, there are homeless asking people for money.

McDonald's is good when you need a quick meal for the kids they love it and so do I most of the time

about the most slowest mcdonald's i have been to, and never has shakes. still waiting for food it has been 20 mins on space 3. hope my food is not cold read more

If it were possible I'd give less than 0 stars for this sorry example of a McDonalds. It's filthy, the employees are rude and lazy. The self service kiosk only makes it worse. I went here on my lunch hour...BIG mistake. I waited 20 minutes after entering my own order for food that never came. As I was leaving, I finally get a notification that my order was ready. The iced tea is awful. It tastes like they never clean the dispenser. How this place passes health inspections is a mystery. The way they treat customers is shockingly bad. I have gone occassionally for a frozen coffee and when its ready, they call your number and leave the cup on the counter, so anyone can go grab it. A big group of church friends went in one evening and some manager refused my friend a refill of a soda after spending close to $100 on food for all of us. She left her cup on the table to use the restroom, returned to refill her cup and this "manager" yelled at her that she couldn't because she'd gone outside. Thats cross contamination! And she actually sneered at us when she yelled it. No, we said, she just went to the restroom. What, a person must stay in sight of employees, not leave the dining room, ever, if you want a refill of soda? We were TOLD to leave for arguing with this manager, someone who has no business working in the service industry. Dont stop here, no matter how tempting. Theres a pretty good Carls Jr just a couple of blocks up the road. read more

It's McDonald's. Lol. What kind of review can I give? I've honestly never been inside, I've always used the drive-thru. The service is always speedy and the girls at the window are so nice. read more

The hours say it opens at 4:00am, but the women who worked here were just talking inside while a ton of cars drove around confused as to why they weren't answering the drive through at 4:45am. Then finally 5:04 we're sitting there and still nothing. So I called and the women informed me that they were still doing safety checks and would be done in a few minutes. To top it off, we get to the window and the lady has no idea what we ordered. Pure laziness and no consideration for the 10 cars outside trying to figure out what they were doing in there. read more

They had us wait in line to use the bathroom and then said they would not open it for us. They had a key code on the door but wouldn't give us the key and said bathroom was closed for us. Terrible read more

McDonald's is known for clean bathrooms and fab soda. In this McDonald's the bathrooms are closed. Keep driving.

Worst Mc Donald drive in there is. Opened at 4am. We drove thru Friday Oct 28, 2022 5:45am. Order taker was so rude as if she has worked continuously non-stop for 6hours already. She (tall lady) ruined the start of our family early morning road trip. She expected customers to know by heart their menu. In our case we were not familiar thus she got irritated instantly. The line was short 3 cars. Stay away from this branch. read more

I come through Mojave once a month and ALWAYS come by this McDonald's. It's very good, reliable and fast. Thank you to the ladies and gentlemen who serve this McDonalds! Always coming through with the good good meal. read more

This review is from someone who visits McDonald's maybe once a year. I'm never in the mood for it...Until today on our road trip. I mentioned wanting their cheeseburgers and fries and pretty soon everyone on the trip had to have it. We drove here from Lake Isabella and were HUNGRY. Got here around 1:30pm and it was packed inside, although the drive thru traffic looked sparse. I don't understand their concept of an express computer screen for ordering (especially if it still requires an employee to stand there and assist you) so I went straight to the old fashioned counter with a real person taking your order and that worked great. It was prompt, accurate, and familiar. I hope they always have a real person as an option to customers like me who appreciate it. Our food came out in 5 minutes, maybe less, and was hot and accurate and GOOOOOOOD. Hit the spot. In the 90s I used to always order the two cheeseburgers Value Meal for $2.99, so today I got two McDoubles (2 for $3) and a large fries. The McDoubles are so flat, it was just like having a cheeseburger from the 90s, which is fine with me, lol. It's what I wanted. The establishment is nicely laid out and clean. read more

McDonald's - McDouble - Fast Food Near Me - Mojave, California

Talk boxes at the drive-thru not working, no signage and no-one notified the customers. Finally got to the window as people gave up and drove off, staffer with the headset just said nobody was answering, I guess it wasn't her problem as to why. Wouldn't take my order at the window. read more

Rude employees when we ordered. They gave us so much attitude because we weren't aware that mornings are breakfast only. We then asked for ice and they said they would charge $1 for cups and then changed it for $1 for ice. Prices are way higher than other ones in Socal, if you want to go eat somewhere..then go anywhere else but here. read more

I order a Senior coffe and other breakfast items, all was in the bag except the coffe, when I found no coffe I called and off course there was no answear and left a message and I said there no coffe and I was already far away. Off course they never call back so they have kept my money read more

McDonald's - a dog on a cell phone - Fast Food Near Me - Mojave, California

When we arrived at 9AM on a Tuesday, the indoor area was empty. However, it still took some time for someone to acknowledge us and take our order. No soda of any kind was available and we had to wait for someone to open the restrooms for us. My bf's pancakes were so sweet, they couldn't be consumed and had to be thrown away. Hash brown had a ton of grease (hence the need for extra napkins). We only received a few napkins. I walked up to the empty counter to ask for more and and was completely ignored by two of the employees (one I believe is a manager). After several passes I said, "excuse me" and the (manager) turned around and gave me the look from hell. I asked if I could have a few more napkins. She picked them up and handed them to me with her back partly towards me like I was a leper, the whole time not saying a word and glaring at me, as if I had done something wrong. Yes, even with your mask, I can see your nasty stare. If you don't like your job, go somewhere else. Don't take your personal issues out on other people. Thank God we don't eat here often. Next time, we'll just go to Jack-on-the-Box. read more

In the midst of the world wide Corona Virus PANDEMIC , DO NOT GO TO THIS MCDONALDS! My ski trip tour group went here expecting a standard level of McDonald's quality (decent) and decided to go here to stop for food and to use the restroom. We ordered over 25 meals and were NOT ALLOWED TO USE THE RESTROOM TO WASH OUR HANDS!!!! The brilliant management said we were not allowed to use the restrooms due the Corona virus. There was also no alternative such as hand sanitizer or sanitary wipes. The staff was also rude unaccommodating. We would have gone elsewhere but held captive as we had a tour bus that would not fit elsewhere. The food was cold and there was no nuts for the sundaes. All around TERRIBLE EXPERIENCE. read more

WORST service I've ever received. I asked for ONE extra pack of sweet and sour sauce after we drove 4 hours from mammoth to have our first meal of the day, but they said "we charge 33¢ and I cannot charge you at the window." So I offered to pay $1 for the sauce, and the manager came over and pointed to the sign that said, "we reserve the right to refuse service to anyone," then slammed the window. Their staff member then flipped us off through the window. Unbelievable experience after an exhausting day of skiing. read more

To sum up this experience in 1 word, trash. If you want McD, food, or anything. GO SOMEWHERE ELSE! To start it off Hannah was rude taking our order and gave us attitude for adjusting it. After ordering our food I asked her for the code for the bathroom to wash my hands and she told me to wait. I think to myself cool, no worries, let her finish up what she's doing and I'll be good. Little did I know I would be standing there for another 5 minutes playing with my thumbs. It took her 2 more customers and a convo with a coworker for her to walk over and enter the code herself. Nice! Both machines for the drinks were flat and after informing the staff of this I was recieved with empty stares and comments of 'we are busy'. When we asked for an additional water cup to go with our flat sodas and were told we had to BUY it... When did McD start charging its paying customers for tap water??? It took about 15 minutes in total to receive our food. After walking back to the table we realized they did not give us any napkins... When I went back to the counter and asked for napkins bc I didn't get any with my order she hands me 2 napkins. I point to our table of 5 and showed the receipt of over $40 of food and again ask for more napkins. I was handed an additional 3 napkins... for a grand total of 1 napkin per person. Thank you! I laughed and walked away. read more

bad service and the food i received was a bit undercooked. I got a quarter pounded and it did not hit that well and instead of a four piece nugget and i receive one giant nugget. after consumption of the burger my stomach was aggravated to the point where I was on the toilet for about an hour and a half. i also don't know if it the nugget situation was supposed to be a joke but I wasn't amused.this interaction was a few days ago but it has been sitting on my mind since and aggravated me to the point where i had to write a review. read more

Clean site, kind of a freak-show outside, reminded me of an episode from the Walking Dead, with all of the desert dwellers that loiter around the outside of the store, recommend just going through drive-through and keep moving on to your destination. read more

Can I get a chicken club crispy Mill medium Hi-C 6 McChickens 6double cheese 2 big Mac extra big Mac sauce three fries large 4hi c Orange three sugar cookies one flat extra caramel mochan read more

McDonald's - Fast Food Near Me - Mojave, California

U really need to retrain everyone here n really actually reading ur reviews . It's horrible

Nothing is stocked. Filthy all over. Ordered a breakfast sandwich. After 20 mins I found out they "gave" my sandwich away because they had called it a few times. I was standing waiting there and never heard them call it. It's likely they never made it. Bathrooms are also filthy and most of the employees seem to move at the speed of molasses. No matter how long the line it didn't cause them to work faster. Needs a major overhaul. read more

Worst experience ever!!! Never have I ever had an issue at a McDonalds before. Staff is Unprofessional, RUDE and to be exact starting with MELISSA!!! This place needs an over look forsure.. there's no apologies, courtesy for messing up your order here..In fact it's like they get upset that your ordering more! read more

Horrible customer service. Rude employees. Charging for a water cup.. Stingy with the bbq sauce... what is this place?

Drive through took no joke, 40mins! Then by the time we got to the window, they told me they had no ice cream or shakes, and it's McDonalds? What is going on Mojave Maccas? Maybe you were busy or something happened -- which I get, but please let your drive through customers know at the start when they line up if it's going to take more than 15mins so they have the chance to exit so they aren't stuck in the line. Cheers :) read more

Stopped here for a bathroom while going up to Mammoth. This location is new as the old location was bulldozed to the ground. Since it is new, the building and the inside is new and modern. The bathroom is clean and such so nothing to complain about the bathrooms. Food...don't know but it is Mickey D's so you can't go wrong with it. "I'm Lovin It!!!!" read more

Always soggy cold fries and cold burgers and when u complain to get new food they say u ate some of the French fries, salty attitudes wouldn't eat here for free read more

The service is atrocious. They are rude and have a bad attitude. I order egg mcmuffins and a caramel frap. The mcmuffins were burnt and the frap had caramel all over the cup. I asked the girl at the window if she can exchange my mcmuffins since they are burnt. She rolls her eyes and the second ones I got were also burnt. read more

Would give zero stars if I could. Never ever in the past had I had to wait 30 min to get cheeseburgers and fries. What in this world!!!!!!!

**BEWARE of the self ordering kiosk. Right after we stopped here, my wife used the kiosk to order our food we had fraud on our credit card. The McDonald's itself is great food and service. I just wanted to let other travelers know of the issue. read more

Service here is not good at all. I watched as my parents stood at the counter ready order. A manager and 2 employees just ignored them. They stood there and the manager was more concerned with the windows being cleaned and the floors being mopped. Over 5 minutes pass by and they decided to use the kiosk. As soon as they start to use it another customer comes in and they assist them right away. The cashier who rang the customer up seemed annoyed he ordered a coffee and just looked at him while he counted his coins and kept rolling her eyes. The gentleman mopping seemed annoyed with just being at work and was crashing the bucket into everything. Maybe they aren't morning people but this was a bad experience read more

I was just literally charged for an order I did not receive and then charged 20 extra dollars and was told by the manager that I can have my food or money. She was rude and did not care to fix or even try to accommodate to our issue I've been a manager for years and would never send off a customer the way she did. read more