Possible the worst McDonald's ever I ask myself every time why I continue to come here .. It's always something there out of ice cream out barbecue sauce And there chicken nuggets forget about it soggy and gives you stomach ache if only it was possible To give zero stars This place is notorious for making park and wait for your food read more

Never have nice costumer service I didn't even get acknowledged when I ordered and the girl was just staring at me as if to say why you are you here. When I was at the pay window . And how tf are they always exact cash or card only. The manager at this location sucks. I always have to drive across town if I want decent service at a McDonald's. read more

Went to this McDonald's today and ordered a Sausage Egg Mcmuffin meal. The sandwiches and hash brown was good, but the Coke was terrible. Didn't taste like Coke. In fact it tasted like a mixture of different syrups. Yuck to the taste. Usually go to another McDonald's and I think I will go back to that one. Won't go to this one ever again. read more

This is the worst McDonalds I have ever been to. The wait times are outrageous and I have never encountered a single helpful or polite employee. Whoever manages this location should be terminated immediately, it is clear they take zero pride in running this store. So disappointing!!! Don't bother coming here you will leave pissed off! read more

Literally the worst McDonald's I've ever been to. I ordered on the app expecting to get McDonald's Disney World anniversary toys. I ordered a cheeseburger meal with fries and extra fries and chocolate milk times two. Not only do they not allow curbside pick up. It is the dirtiest place I've ever seen. I didn't get a toy that I wanted and I refuse to eat the food because I just saw how disgusting it is where the food is prepared. There's trash all over the floor where the workers are - buns and food all over the floor. A lot of it! There is spilled messes all over the floor and counters at the coffee station. Cleanliness is not a priority here and neither is customer service. I waited so long for my cold meals. I didn't get what I ordered - I was missing the fries on both orders and it came with some old junky has been left over crap toy. Do not waste your time at this place. It is bad all the way around. Negative stars. read more

Completely new staff, very quick and efficient now. They are really nice and positive attitude. Will start coming here more often

Place deserves 0 stars. Slow service with rude employees. If you're gonna order here you're gonna have to wait 20 mins minimum for a FAST food joint. They however do get 5 stars on their diligence of getting your order wrong. It's like a competition between the employees of who can perform the worst. Might as well have the customers prepare their own food because it will probably be faster and better than what this mcdonalds can serve. read more

Slow service and dirty. Still waiting for my food 20 minutes after ordering and it isn't even crowded. Please speed up the service here.

Usually, I don't write reviews but at this point I need to, or my head is going to explode. All locations in Moreno Valley should simply be demolished as they obviously don't care about actually providing what you order. I ordered delivery 2 times recently from the Iris location and both times we were missing all of our fries. The first time I at least got my sauces, but there were absolutely none for the second. No napkins or anything. I've worked fast food, and I can say wholeheartedly that there is no justification for this to happen twice in the same week without any calls or texts asking if we wanted something to replace them (assuming that they were missing because they're out of them.) I couldn't find the store number, so I am resorting to Yelp to voice how insanely pissed and annoyed I am. If you can't do your jobs right, QUIT! If I could give a 0 star review I would. The employees suck, the cleanliness sucks, the food sucks, and worst of all, management sucks. read more

I don't see anything come back from corporate, I see all these bad reviews and nothing seems to bother them, dont really see any good future for the employees there nor the location itself. read more

If I could give this place a zero I would. It all started when the instead of putting my change back in my hand she placed it onto the counter top. Then I waited 15 minutes to just get the wrong order. I get it, your drive through is busy. But seriously your service is awful.. try and train people proper customer service skills. I'll never be coming back here. read more

This place is terrible. No matter HOW many times you go here, they ALWAYS forget something from your order. Always. Its like a tradition tbh. Its absolutely ridiculous. Bet, if the lives of the employees depended on having everything from the order in the bag, they wouldn't make it. lol Inept, unorganized, and just terrible overall. I honestly don't know how they're still in business. read more

Worst service don't order online I ordered online had a friend to pick it up. Online it said got my order and hit button when I'm there they did and online keep saying we don't see you so they go inside with my order number they said no order in for me ask to speak to manager they claim they were the manger and I have no order if I could I would given them zero read more

My neighbor talked me into going with her for a "quick work break" to get food. Well! We waited an unbelievable 40 minutes, stuck in the drive-through line, for her two sundaes and two hamburgers. It was like being in an absurd film - unreal - we were sandwiched between other cars and the bushes, preventing escape. Nobody bothered to come out with an explanation for the lengthy delay. No treats were comped for the outrageous waste of expensive gas and time. When I got to the cashier window, one of my former high school students was there. He explained that the owner had reduced the workers' hours and there was insufficient staff. I and my neighbor will NEVER return - this franchise clearly disrespects its workers and the public. We could have cooked an entire home-cooked meal in 40 minutes instead of waiting in line that long. This supposedly "fast food" restaurant is anything but fast. Beware and go elsewhere unless your idea of a good time is running the car motor for 40 minutes and being stuck in a long line of cars, wow! read more

Worst McDonald's I ever been to!!! Everybody looks lost!!! No one has an idea what's going on!!! There was no ice for the sodas in the machine.. they had no ranch or barbecue!!! Fries were raw and when I asked to have better ones they looked bothered about having to change them!!! Never again will I come here!! read more

McDonald's - Fast Food Near Me - Moreno Valley, California

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Yooooooo please stop delivering your coffee black when we order through door dash....I want sugar and cream in my coffee for a reason.

Yesterday I ordered one crispy chicken deluxe sandwich combo large and one crispy chicken sandwich deluxe. The fries came with no salt the chicken sandwiches they were so crispy burnt to the bone dry the chicken patty was as thick as the slice of tomato but the worst part the tomato slices were rotten on my sandwich I have pictures I'm gonna post them went back to the manager for McDonald's on Perris Boulevard and the 60 freeway in Moreno Valley he apologized he look like he was 16 years old asked me if I wanted something else which I said no give me my money and I'm out of here I got refund I have a receipt worst experience I thought McDonald's has changed but they suck all the way do not eat McDonald's food anymore they're just as bad as before. read more

If I could give zero stars I would. Filthy inside kids play area. And how is it possible at 8 in the morning food is cold and stale. Absolutely ridiculous. The only reason I came was for the kids to play. I usually don't eat this stuff. The least they could do is get it right. read more

McDonald's - Smh. - Fast Food Near Me - Moreno Valley, California

God...why do i keep coming to this place? oh, its because somehow all of the McDonald's locations in Moreno Valley suck as bad as this one does...at least this one is super close to my house. read more

This location is horrible! Always nothing but problems! Today I pull up at 1059 and they won't let me order lunch. Told me I can't hold up the line for a minute and I have to pull around and get back in line. As I pull away it turns 11 and the guy behind me orders lunch! Now I'm 8 cars back! Not to mention the 4 cars ahead of me I had to wait for them to pay and get their food before I could get back in line! By the time I passed the cashier it was 1103 and she still wouldn't open for me to order! This is the worst location! read more

Worst experience at a McDonald's Ive ever been too! It was a hot day and the ac was out in the play room. We asked the manager and she said she'd check but never got back with us at all! No apologies or anything. The place was A mess including the floor that had a spill that took 10 minutes for them to address. The dining area had dirty tables and it was just horrendous! I will never go back there ever! Not only is management needing training but the place was just God awful! read more

TERRIBLE SERVICE!!! they take forever to help you....when you walk up to the register, nobody acknowledges you and for a mobile order it can take more than 20min to receive your order! This McDonald's frustrates me so much! read more

I'm not sure how this McDonald's is still in business. All the negative reviews speak for itself. Please check your orders before driving away! And expect 30+ mins in te drive thru. read more

Dining room filthy, just getting fries to go, don't want to eat here. Now it hits me: if it's dirty out here imagine how it is on the back, where the food is prepared. read more

McDonald's - DIRTY - Fast Food Near Me - Moreno Valley, California

Third Time I've been here and their ice cream machine is ALWAYS BROKEN! Don't get me started on their drive though wait, RIDICULOUS! Slowest and worst McDonald's I've been to! read more

So, let me tell you a story my fiance and I decided to take a stroll to this McDonalds for a snack and well she ordered her usual number 16 and I ordered my usual 3 cheeseburgers and well this time was different....they forgot the beef in all my burgers and I usually ask without pickles or onions.they saturated the beef-absent buns with pickles. thanks but no thanks p.s I love your chocolate shakes. read more

The facility itself is nice, the workers are pretty good, I went in a breakfast rush, we never buy fast food but we were getting food for our friend/plumber who was doing us a favor. The customers and ppl going in are rude and ghetto. Ppl just dropping and leaving trash on the floor, being rude to others and staff. I'm sorry but I will never! Again read more

Every time you go to this McDonald's expect to be waiting for your food at least 30 minutes and get something wrong in your order. Not kidding! read more

My fiance and I came up through the drive-thru of this eatery, the girl had my fiance copy himself 3 damn times, she acted like she couldn't hear him for anything. Whoever she is, needs to be spoken with about her customer service experience and her nasty attitude. I'm a very harsh critic of how people treat my loved ones and I. I hope your corporate reads this, this kind of behavior is unacceptable and uncalled for. I don't like, never will. Yes, this eatery deserves a 1 star plus said employee. She knew he said 7 chocolate chip cookies and still got it wrong. If corporate can message back, I will be glad to hear back. I work in customer service, please take some action with your employees or start firing those who seem to not give a S***!!!!!!!!! read more

If I could leave 0 stars I would- this is the worst McDonald's ever! I live not even 5 mins from here and I am starting to drive across town for any mocha or French fry cravings. Even ordering online I have waited for over 30 mins for curbside for my food to come out and I have had to go inside cause I literally ordered two mochas and a French fry.... over 30 mins! Fries are never golden crisp- they are soggy, undercooked, and sometimes they taste stale. I understand this is a fast food joint but come on .... it is ridiculous. "Fast food" has never taken so long.... in 30 mins I could have gone to a restaurant and gotten something served to me faster. Staff is rude- no service with a smile here. You are lucky if they get your order rt. Don't come here, if you can avoid this place like the plague! Service sucks, food usually sucks, and it just ruins your day. read more

When I come to McDonald's, I know what to expect. I think we all do. But the reason why I am writing this review is because it just doesn't matter which McDonald's you go to, their ice cream machine never seems to work! Why? I am honestly wondering why do they advertise their sundaes or ice cream if the machines NEVER work. And to be fair, it isn't just this McDonald's. It's most of them! I know I will never have this question answered. It's just so disappointing that their ice cream and sundaes are so delicious, yet they're never available to consume! Please put a sign warning us that the machine is "down" or better yet, take the machines out and stop pretending to sell them! Guess I'll hit up Rite-Aid! They have the best ice cream around anyway! Thrifty Ice cream!!! read more

This is by far the worst ever after spending 44 min at this location to receive recooked fries horrible costumer service and no straws

This mcdonalds is dirty and management is very unprofessional and not at all qualified. I went in today in the evening and the food took forever to be served and they got the order wrong, the manager was extremely rude towards me when I went to fix my order. I also waited in line for 10 minutes because he refused to help the poor girl at the register when it wouldn't work and held up the line. read more

I don't know why there are so many bad reviews. The food was good. They got our order right. The place was clean (as clean as it could be with a bunch of kids running around). And the play area was awesome for kids. It wasn't ice cold but much cooler than the 105 outside! Overall not bad for a cheap lunch and cool place to take my kid to play. We will definitely be returning. read more

This McDonalds is the worst of the worst. I shouldn't have to strategize ways to get fresh fries ex; ordering my fries with no salt so that I don't have to eat stale rubbery fries. The food is rarely warm. The restaurant is filthy. They always take forever to process my order. I don't go there anymore. But I was just telling someone about this and thought I would help my fellow busy people who have no time to cook from time to time. Do yourself a favor and drive the extra few miles to the next McDonald's. Good luck. Oh and btw, take that pic down of that family with the fleece vests on posing by the river. Why oh why Mr. Owner, would you humiliate your family like that? Your restaurant sucks. Get behind that counter and make those little punks work for that minimum wage. You're at that river too much and you can't possibly know what a shambles your restaurant is in. read more

McDonald's - Fast Food Near Me - Moreno Valley, California

Be prepared to wait 30 minutes. It doesn't matter what time you come to this location: Monday's, midnight, nuclear annihilation. Doesn't matter. They are, will and always will be busy. I feel bad for the associates because the lines always out to the parking lot. I'm not sure if this location just takes a lot of new people, they simply don't care, or both, but they suck. They need to pick up the hassle or something. read more

Friendly people, but horrible service. ALWAYS forgetting something in the happy meals. The wait is always too long. You would think with how long they make you wait that they would at least get your order right. read more

Very disappointed! Stop here to get a quick bite to eat before heading to an appointment. We were next in line and the manager told the cashier to start making some milkshakes. I waited a few minutes and she still wasnt done with milkshakes. So we decided to use the kiosk. Twenty minutes later our food still isnt done. At this point we are running late so I ask to take it to go and where it was. Apparently it had just came up. When we get into the car to eat the chicken strips were old and rubbery. My husband said his sandwich was gross and our fries tasted like they were days old. For it "just coming out" the food was disgusting!!! read more

Disgusting the chime nuggets taste like if they were cooked with really old oil definitely not coming back again

They can't even make a plain cheeseburger for a happy meal right. Even when it's the only thing you ordered. One item and they still get it wrong. Super slow, crowded, and understaffed. Don't bother coming here. read more