They need to wear hair nets and not play in their hair while making food and bagging items. It's a busy location so it would definitely help if someone was designated to the drinks, maybe a runner. There's also a language barrier. However, they are all very polite. read more

Folks who remember the old McDonalds join at this location will might be reluctant to return. But after the reconstruction, this location has definitely turned a corner for the better. I've come by a few times already since, but this morning it was for breakfast. Ordering is quick- there's like 8 self-ordering kiosks here, which is kind of ridiculous, but somehow they also have a ton of seating. We took the two large tables in the middle for a larger group. Definitely a lot of folks here that you'd expect to be here on a chilly morning. A bit of the usual city smell as a result, but halfway through, one of the employees walked by with some air freshener, which hit us hard at first, but ended up making the rest of our time a bit more enjoyable from an odor perspective. Food came out quickly, accurately, and deliciously! Although it's hard to mess up a sausage, egg McMuffin, it at least did not disappoint. read more

McDonald's - Interior. This is only half of the McDonalds- large tables and pickup counter behind. - Fast Food Near Me - Philadelphia, Pennsylvania

they wear no gloves!.. ew, don't we care about not contaminating peoples food with their nasty fingers, i also work in food service.. and they could have at least tried. read more

So disappointed. I have come here a few times, and always faced with disruptions and relatively slow service, despite the space. This time, I ordered delivery and particularly ordered the Huntrix meal deal. Not only were they out of ice cream (which they ALWAYS are), but they didnt have any sauces, nor did they give us any alternatives. Overall, a waste and the quality wasnt that good either for the food. read more

Average bioengineered food made for fast consumption. Usually pretty good with the portions. Menus are usually straight to the point. read more

McDonald's - Fast Food Near Me - Philadelphia, Pennsylvania

sad :( I went at 11:00 a.m. but I got a black burger I didn't eat the whole thing It was a little crunchy. very sad :( No refund Went home $20 taken out of my pocket For nothing except a burger that tasted like coal. saaaaaaaad :( read more

There was literal dog poop on the floor under my table and I stepped on it and now I left a trail of it all over. Also my burger was rock hard and someone put cheese on my cheeseburger. The worker working the cash register had down syndrome and there was nobody to assist him. You guys need to do something about it. read more

Absolutely horrible. I waited in the drive thru for 20 minutes for a large coke. 20 minutes.....got to the window and still had to wait an additional 5 minutes....A LARGE COKE. No food...A LARGE COKE. Dare I not mention that it was only 2 cars in front of me on a Saturday morning at 10:15.....never again read more

I ordered and paid ahead on the app and had customizations in my order. I parked on the street outside. I walked in and was promptly greeted by an employee from behind the pick up counter. I gave my order number and it was retrieved and handed to me with a kind thank you and a smile. I got back in my car and discovered everything was exactly as I ordered it. This was a great experience compared to other stores in thy Philly area. It was the same crappy food I usually expect and get, but at least it was accurate and fast, and the employee was pleasant and competent. Great job! Get the double QP, hold the ketchup and mustard, add mayo and extra lettuce. Your mouth will thank you and heart will say why? The chicken breast on the McCrispy tastes and feels so close to processed and formed that its hard to believe its actually not. Great job here too. read more

ordered double quarter pounder and realized I was eating a pink burger after I almost finished it. I am devastated!!! McDonalds on Broad and Diamond located in North Philadelphia is one of the dirtiest most disgusting places I've ever ate. I want my damn money back. read more

McDonald's - a burger and a half eaten hamburger - Fast Food Near Me - Philadelphia, Pennsylvania

The rating on this McDonalds resturant is completely true and doesn't even deserve a star The building is old and very dirty. One entrance is typically blcked by random debris. It is very unorganized and is very underequipped I have had many experiences here. It is in a great location and a prime hub where people walk and visit nearby stores. If you want to be hastled by 10 homeless people and sit in a poorly cleaned seat definitely stop by. On numerous occasions I have been asked, sometimes offering food and money to the people. If you can believe it not even uber eats can change the rating as many times the food is below average. A few times the food was damaged and missing items. My worst and very recent experience here was when my food came and not only smelled, but tasted like cigarette smoke. On further inspection it appeared that all of the fried foods had ash or something on tem. I assumed that some genius tossed a cigarette in the fryer. The WORST McDonalds around. McDonalds is obviously nothing to write home about, but this one in particular takes the cake. If you want fast food. I would reccomend any other place other than this one read more

I came in on a busy night and Danielle was so sweet and nice despite how busy and chaotic it was she made sure my food was right.

It is conveniently located in the area, right across from Fresh Grocer. They have everything a regular McDonald offers. Love their limited time international menu. Especially Canadian fried chicken sandwich. It is the BEST chicken sandwich I've ever had in McDonald or elsewhere. I was very surprised by the crunchy and favorable chicken patty. I wish they can keep this burger on their menu. However, the place itself smells rather bad whenever we come. That is why I am only giving it a 2 stars comparing to other McDonald's. read more

McDonald's - Fried Chicken Sandwich from Canada ---TASTY, MUST try! Limited time only! - Fast Food Near Me - Philadelphia, Pennsylvania

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On the scale of McDonald's I have been to and ordered from in my entire life. This is probably the bottom of the bottom. Service is ok. The facility itself is totally trashed. The kitchen is clean I guess, but you definitely don't want to eat in there. Food quality is decent. I do recall ordering one time and having cigarette ash in my fries and nuggets like someone had thrown their cigarette in the fryer. Most people go because it's cheap and the only one within the area. read more

I got the waffutu McNugget buddy and This is NOT the McNugget buddy I wanted and when I asked to switch it out they didn't do it for me. how rude read more

McDonald's - a toy of a woman with a crown on her head - Fast Food Near Me - Philadelphia, Pennsylvania

I got one of their burritos I think it had too much cheese at first it was okay but the farmer I got it got disgusting I got two of them too so you can imagine how sad I was when I didn't want to waste them but I didn't want to eat them it was a horrible horrible burrito I threw up all over my car seat The service is always horrible no surprise there I can't believe it's just gotten worse and worse over the years now the employees are just teenagers who don't like listening to your orders sadly I can't blame them they don't get paid enough to work at that disgusting horrible ratchet smell bad disgusting environment only if yelp reviews could shut businesses down. read more

McDonald's - Whose idea was it to make Frankenstein monster Again - Fast Food Near Me - Philadelphia, Pennsylvania

Constantly botching online orders. For example, bought the Big Mac bundle box today only to be missing both sets of large fries, watered down drinks, unfresh chicken nuggets, plain hamburgers instead of cheeseburgers, BBQ sauce instead of honey mustard and overcooked meat crumbs on the outside of the bun of one burger. They do this all the time regardless of what the service is (UberEATS, DoorDash, etc). How hard is it to read an order from a screen and place said items out for delivery. They are the absolute worst. Do not order online from here at all read more

EDIT: I had given this 3 stars because I love McDonalds food. I really do; I've probably eaten the whole menu so many times over that I've shortened a few years off my life span. But after many experiences I bumped the original review down to 1 star. With that said, I realized that I should review this establishment in terms of the service and not the food, since it's a chain establishment. With that in mind, this is by far the worst customer-facing establishment I have ever been at in terms of service. I'll mention a caveat that if you come before 10:00pm, I genuinely believe the people on shift here are much nicer, but I've had too many midnight run-ins with really poor service, and without the place being busy! I can understand that late at night people can get cranky but I believe that sometimes I've had endless downright disrespectful encounters. One that sticks out in my memory is this one night we were at McDonalds. It was around midnight and the place was NOT busy - perhaps 3 people in line. We had ordered through mobile order and came to pick up our food. When we picked it up, we asked for a cup of water with the order. The person glared at us and did not reply. We asked nicely a few times, asking if they weren't allowed to serve water as part of their policy, which we understood if that was the case. Both of the people just glared at us and went back to talking to each other. At that point, there were still only maybe 3 people ordering and they were not doing anything besides standing around. This lasted for 10-20 minutes, which eventually more people came. We ended up asking one of the cashiers, who was nice enough to give us the water. We were paying customers and the service people did not even give us a reply even when we tried to phrase the questions in an understanding manner. This was probably my worst encounter at McDonalds, but I've had similar encounters that just leave my impression of this place... not so good. read more

I decided to go to McDonalds today to pick up a quick bite. Mistake and waste of my money. The Fish Filet was half of the size as before and dry. Tarter Sauce was barely there. That Apple Pie was empty inside, no filling what so ever. The Fries were like Rubber. My Milk Shake was half of cup with the other half being whipped cream. If I was closer I would have returned it all. Never will I go to another McDonalds. read more

If you're white, you just straight up won't get served here. Or Arabic, like my husband but he looks kind of white. They'll literally just stare at you and laugh and refuse to take your order. read more

They take forever just for a 10 piece nuggets, there's no one here but college kids at 2:37 at there no Reason why they said I have to wait 15-20 mins. It's fast food for a reason. What you have to do? Kill the chicken too? read more

McDonald's - Fast Food Near Me - Philadelphia, Pennsylvania

I do not recommend this place because they took way to long and the fries were not salty this is not very good service and the photos I saw of other peoples reviews were disgusting and I am very shocked about what I saw This is unacceptable and it was very loud with people everywhere and it was very messy that need to do better. read more

I came with my kids to get them a reward for cleaning up behind themselves. My 2 son's got a Big mac, Fries, and a McFlurry. My daughter Got a happy meal. In the McFlurry, there was a huge strand of hair! In my son's big mac there was a earring back piece.. Please don't go here. read more

I usually expect better from McDonald's. Stale bun, gross lettuce, not their best by a long shot. Serious this doesn't look edible! Doesn't Thayer like it should honestly read more

McDonald's - This janky ass lettuce was on my double cheeseburger and the bun was super stale - Fast Food Near Me - Philadelphia, Pennsylvania

This by the worst McDonald's I've went to. The last few times I visited this location the customer service was horrible. Nobody greeted me the young lady just stares .doesn't make you feel welcome at all read more

This McDonald's is in a good location. Very close to campus and other apartments buildings nearby. The food is pretty close to what you get at any other McDonald's location. The service, however, is extremely slow. Expect to wait for your food. This could be because the location is often understaffed. The building itself is not clean and has water dripping for the ceiling. Not really a place I want to sit and eat. read more

McDonald's - Hamburger - Fast Food Near Me - Philadelphia, Pennsylvania

It took over an hour for our order. I understand you might be understaffed but then your facility should be honest and let the customers know the time delay. read more

I should be able to give zero stars on here! And I usually Yelp before I order but it's McDonald's right? Again I was wrong for not following my instincts! Like you guys have one job! That's it! And I get it it's hard sometimes but when someone orders a damn burger and asked for no ketchup?!?! What's the hard part of this especially when I just ordered that and nuggets and I didn't even get a damn bbq sauce! I threw my food in the trash because not only did it have ketchup it was ice cold! And not only did I say no ketchup but it was all over the box! My gears have been grind and I'm over it but next time no ketchup please......... read more

The employees here make a strong case for automation. I don't think I've experienced worse service. They didn't make my online order and then bullied me and smirked at me when I politely asked what was taking so long, since people who had ordered after me were getting served before me. My order was a single hamburger with nothing on it. I waited half an hour and decided it just wasn't worth it. If the options are going here or not eating for a little while, choose the second option because you might not even get your food anyway. Even by McDonald's standards this place is bad. read more

Worst McDonald's to order or pick up food staff take a lot of time to assist u and the wait to its to high definitely if you do Uber eats doordash or other delivery app I don't recommend you to pick at this location read more

I'm usually not too picky with McD's- you get what you pay for. However, this one somehow always manages to smell like someone peed all over the walls. Food is exactly what you would expect. Service was also exactly what you would expect at McD's. I guess if you are considering eating here, a one-star review wouldn't do anything to stop you anyways, so just go on and order your chicken nuggets and get to the self-loathing stage already. read more

From what I've heard, UPenn bought the location and are planning on knocking down this building and replacing it with an office. If so, then good riddance. Terrible service. I've waited upwards of 30 minutes because they either didn't understand my mobile order or ran out of patties and forgot to make more. The employees will get mad at you if you ask where your order is, if they're not on their phones that is. I've also gotten stale McNuggets and soggy, cold fries. Recently this place closed due to a fire, and it couldn't have come at a better time, because this place is abysmal. Oh, and it's not 24 hours. They lock the doors at 1:30 and threaten to call the cops on you if you walk up to them read more

Can I gave this place a lower rating? The service was beyond awful. The manager had no control over her staff. I waited 35 minutes for fresh fries and a happy meal. Then after waiting all of this time the employee who was standing around decided she would randomly give me old fries. When I made a stink about the fries the want to be manager told me the fries I watched be cooked 7 minutes earlier were fresh. There were employees talking to their friends and no one seemed to be working. For a place that's does not have a parking lot they need a better and faster system for serving customers. read more

This is the single worst McDonalds and restaurant I've ever been to. The employees are super rude and the wait time will always be 30+ minutes regardless of how full the restaurant is. I cannot stress how terrible of an experience getting food at this MCDonalds is. This is one of my rare Yelp reviews purely because of how awful the service is. Please change management. read more

My girlfriend is a McDonald's addict, so I find myself here at 2:30 AM on a Sunday morning after last call way more often than I normally would. And, you know what? Over the years, they've made steady improvements. First, the place is cleaner than it used to be. Probably hard to believe, but they work hard to do it. It's rarely sticky in there anymore, even after last call when the worst ie drunkest clientele (myself included) of the night has come for their fix. Second, the food is fresh. I can't remember once in the last two dozen visits that I didn't get fresh fries or where something came out cold. That used to be a chronic problem. No more issues. Great. Third, and I can't believe I'm saying this, but nothing destroys the ghost of hangover future like a bundle meal. Two cheeseburgers, two medium fries, two Big Macs, and a ten piece nuggets for twelve bucks. That's so insane it shouldn't exist, like a seven sided cube or whatever Pinhead from the Hellraiser movies was. Fourth, the staff is hella nice. I would not be as nice as they are at 2:30 in the morning serving my goofy, stumbling ass. The graveyard shift at the 40th and Walnut Mickey D's is a harsh mistress, but these kids are getting through it with a smile. Kudos, guys. You've turned a new leaf. read more

Pros:. It's 24/7 so you can get your McDonald's cravings. Cons: Their service is fairly poor. The cashier may mess up your order or their queue process will get backed up. Also, for some reason, there is a high traffic of homeless people, which is fine, but it gets to be difficult to eat if you are approached several times in a night. It happened to my friends and I. There were three of us; three different people approached to ask for food. read more

By far some of the worst service Even by McDonald's standards Waited 10 minutes for fries while the staff just sat there. Rude when anyone asked her to do anything besides sit on her ass read more

Wow, first time I walked in here and was hit by a disgusting smell.... I still cringe today every time I walk in. Apparently it's whatever their cleaner is, mixed with the smell of a college student's vomit on the floor (which happens all too often, if the rolling of the staff's eyes is to be taken into account). I really do feel sorry for them to have to clean up after the mess students make, the local residents are much better about policing their trash. Speed is efficient and one of the first McDonald's I had seen with the LCD menus back in 2002-ish? There's a drive-thru? :P But the Burger King that was removed in favor of the restaurant/Bridge combination across the street was sad, and this is the only thing left really from my initial view of this intersection in 1998... aside from the old Public Library. As for safety, it's considerably improved from 10 years ago, I would say. There are fewer bums and fewer shady characters as that's been pushed away and further out by the gentrification of the area. Most of the worry now comes from the north, near Market & 40th. read more

Probably the worst McDonald's I've been to. They make all their stuff at once and don't make your order fresh. The nuggets and fries weren't hot and were stale and the sandwich was soggy. Avoid this heap of trash and save your money. read more

Picture yourself 5 years out of college, on a college campus, after a 3 hour open bar happy hour. You are going to be starving. It is 10:30, sorority girls doing their grocery shopping, and you are salivating at the thought of Bobby's Burger Palace. But it is closed. That's fine, Chipotle is next door. But that is closed too. Fine fine, we will get Jimmy John's. Wait, they don't toast their subs, don't want it. Finally, we see a golden arch peaking out around the corner. What is it? What is it? It is the one and only Mickey D's! This McDonalds is bringing in 4 stars for a few reasons. Reliability. It is open when I want it. Cleanliness. Beer goggles didn't prevent me from noticing this city McDonalds was recently cleaned. Personality. There were 3 ladies working behind the counter that either loved picking on drunk guys or just had good personality. Overall, the two cheeseburger meal saved the night! Ronald McDonald greater than Bobby Flay read more

McDonald's - Casual dining - Fast Food Near Me - Philadelphia, Pennsylvania