Update 2 The person that was working the window that said I couldn't place a mobile order when the inside was closed was there when I went to get the promo meal. She was new and had a misunderstanding of the policies and was very apologetic. I apologized that if I yelled at her out of frustration. Overall all the staff are really nice. Only reason I wouldn't recommend this McDonald's over others in the area is that because of its proximity to Cedar Point, in the cost is sightly higher than average. read more

No one gives a crap about the customers in the restaurants....seriously the new process is so RIDICULOUS....they didn't put the food out and you wait and wait and wait and here it is sitting behind the counter. We are so done with going in ANY McDonald's....you are losing everything "family" in your process. Mainly...give these workers the proper TRAINING. Customers are suffering because of neglectful training. Everyone working looks so unhappy. What have you done to improve???? read more

Left Cedar Point headed back to my hotel. Family was hungry, 1100pm so we decided on McDonalds. I will never go to this place again. The prices were ridiculous. Example, $4.29 for a medium fry. We placed our order after waiting in line. The food was old and dry. Would not recommend stopping. All i can say it's make sure you check your food for freshness before you leave. read more

I ordered food through the drive-thru and the woman that took my order had a thick Asian accent, then started laughing as we pulled around. When we got to the window, the woman was black, so obviously she was being super rude and making fun of how Asians talk. BTW, I'm Asian and was super offended. read more

went after a hot day at cedar point and their god damn drinks were $3.50. never EVER am i charged 3 DOLLARS AND 50 CENTS for a drink thats filled to the brim with ice. servine was horrible. enviorment horrible. i dont reccomend this horrible overpriced place. read more

Worst McDonald's I have EVER been too forgot half my order. it was super expensive it was super busy because it was right by cedar point people were rude terrible service. Someone was even smoking marijuana inside the building it was terrible. Screw this place read more

this is the worst mcdonalds ive ever been to horrible arcitechture broken screen and gotmy order wrong the drive thru is on the othside for some reason read more

I have travelled to many states and towns including very high end tourist areas. Never have I been charged $3.00 for an unsweetened iced tea! With the exception of water it is the only thing that I drink. The most I have ever paid was $1.79, tonight's $3.00 was mind blowing! Shame, shame! read more

Would give it less if I could. More expensive due it it being near Cedar Point. They don't give you free water with your meal. Slow service. And no REFILLS on any drink. Worst McDonald's I've ever been to. read more

I don't write reviews for fast food places but this one needs it as THIS IS THE WORST Mc Donald's I HAVE EVER BEEN TO!!!! Let's start with the staff here as I've almost gotten in a fight with one for telling me to move so he could clean the table I'm like wtf leave me alone he couldn't handle it and began spitting all over my food it took every ounce of my sanity not to knock this jerk out as I wasn't doing anything I was just getting harassed for no reason! The time before that I was with a friend who might I add isn't chubby or fat in anyway he was just hungry on this given day but that still doesn't give another one of their jerk employees the right to call him fat it's like WTF is wrong with you people show some respect to customers if you hate your job that much then don't work here! The two times I've been here my 3 item orders have been wrong my orders a burger fries and a drink like really get your act together it's just beyond pathetic what goes on here as I've also had friends who said they have gone here feeling sick afterwards numerous times as I feel this location is super dirty as who else gets sick from Mc Donalds there's enough preservatives to make it last for ever! Overall I won't ever go here after a trip to the park down the street as it's not worth it the staff sucks sooo bad they make people sick and there's just soo many issues that I won't ever wanna go back here not like I really wanted this junk anyway it was just late and it was there do yourself a favor and don't come here you will regret it! read more

Two stars because the food was average but it's the only McDonald's I've ever been to that doesn't give refills and service was not very friendly. Probably the worst McDonalds I've ever been to. read more

We left Cedar point and we were hungry, so we chose the nearest McDonald's to Cedar point. I decided to get what I normally have at McDonald's. French fries and chicken nuggets. And everything was all right. There was nothing really special to it, But hey, that's what you would expect. read more

If this is not the one right when you leave cedar point then my apologies but if this is... please shut this down!!! 45 minutes waiting for my meal! When I asked about my meal at the 20 mark I'll assume the "manager" who looked quite frazzled & overworked (which they were getting slammed) just said "I'm working on it!" He didn't know what, when, how or nothing about my order...so my patience wore out after 45 minutes!!! I'm like I've been here do long ya might as well give me a uniform & let me work!!!!! No no no!!! Some places just can't handle the slam!! I don't necessarily blame the workers as munch as management!!! I'll go to the many other McDonald's in the area, far away from cedar point!!!!! I'd give negative stars if I could!!! read more

Trash, I don't know why they feel entitled to charge more because of their location. I did the math and they're robbing people, my same order would've been 14 dollars cheaper at any other McDonald's. read more

Guess what... not serving ice cream or shakes. Insert my not shocked face. This is getting old how all these places just decide not to serve. read more

Well, the others have said it. I will too. This is the worst McDonalds ever. The only thing they have done consistently is screw up drive-through orders. IF YOU GO TO THE DRIVE THROUGH HERE THEY WILL NOT GIVE YOU EVERYTHING YOU HAVE ORDERED. CHECK THOROUGHLY! I have had my orders be correct when I dine in. The food quality is low, even by McDonalds standards. DO NOT EVER ASK FOR SOMETHING TO BE LEFT OFF YOUR BURGER! I asked for no pickles once on my Big Mac and it came with a HANDFUL of pickles on it. Fortunately I checked before I drove away.... The manager scraped off the pickles and handed it back. Oh yay. Go someplace else, please. read more

Off putting employees, had to pay for large drinks when i was given mediums and they refused to change the size. They gave me my order wrong, forgot multiple items, and gave me incorrect items. Waited 30 minutes in total to get all correct items. Overall worst McDonalds experience I have ever experienced, will not be returning. read more

There coke machine was down, forgot half of our order, and we had terrible service. Do not recommend.

Nothing to write home about here. An incredibly average McDonald's experience. We skipped the service and instead used their ordering machine to order, which was convenient and it still gave us a little taste of service because an employee brought out the food. They were fairly quick to bring us our food and the order was on point. Food was average as well, we don't go to McDonald's for a gourmet meal experience, we go for the average tasting very fast food and it didn't disappoint. Sandusky Ohio McDonald's you've done your job and you done it well. read more

Horrible! The service is not great. They got the order wrong and then didn't provide the drinks that we ordered with the kids' meals. When I asked for them, the guy told me that I never ordered drinks even though it was on the receipt. Furthermore, the all day breakfast option is a joke. I ordered an egg and cheese biscuit, but they didn't feel like making that so they made me an egg McMuffin. It was burned to a crisp. I get it that it's "fast food" and located right outside of a major theme park, where everyone's standards might not be very high after a long day riding rides, but these guys need to step it up... read more

McDonald's - Yum... Burned Egg McMuffin that was served to me... - Coffee & Tea Near Me - Sandusky, Ohio

Staff taking order was not thrilled to be working, you could hear the boredom & disgust in her voice. Lady giving out food was very nice, just would have been nice to know their coffee machine was down before paying. Food was correct, which is always a plus. read more

I waited in the reserve drive-through spot for 20 minutes had to go back inside to ask for my food to realize they completely just forgot my order so I asked for a refund (The kicker was a manager walked past me twice and didn't even ask why I was still waiting ) read more

We ordered with the self serve stations and only got one of three items. None of the drinks were served. We had to wait in line two more times to tell them what was missing. Not sure where the error was, but this wasn't a good experience. read more

Worst McDonald's I've ever been to. This was close to our hotel and it was convenient for us to get a quick bite. Firstly, the restaurant is filthy. Trash everywhere, nothing was wiped down, food all over the tables and floor, and bath room was completely disgusting. We had to wait over 20 minutes for our food. To add insult to injury, our food was under cooked. Our burger was red in the center. The employees did not seem apologetic. They did give us a refund and I demanded it. Avoid this place if you can. Safe to stay with other fast food options. read more

HORRIBLE... Waited 20 minutes for a burger and fries. Will not be back. Facility is clean and spacious, but dear god the service was horrendous. After a long day at cedar point all you want is some food but NO read more

Be ready to wait. We arrived at 8:15am and it's still 8:40am and we haven't received our food. I was a manager at McDonald's and if ever ran a place like this I would be fired. read more

Very horrible service. They should fix their employees and worth ethics if they want to be paid $15 an hour for a shit job. Just waited 30 mins after work and the only thing open that's near me. Food was stale, horrible place, workers are very rude and don't give a shit about their guest. Don't come here. read more

Wow they could not get our order after repeating it 4 times. Then we did not get our drinks had to go back in the store for them. Stay away!!!! read more

I went here around 12:32 a.m. this morning and ordered 2 dinner boxes. The first problem was when the drive thru lady said "You want TWO of those?" in a shocked manner. I ordered one box with all the sandwiches special and one box just normal. They had me park right after I paid, and I sat there. And sat. There was maybe one other car in the drive thru, yet it took EIGHTEEN MINUTES to get our food. The guy that brought out our food didn't even apologize for the wait, the only thing he said was "Do y'all got a smoke?" The fries were cold and the sandwiches were not done as ordered. This McDonalds sucks stay away!!!! read more

So we walked in the inside wasn't clean had to clean off our own table. My son walked into the bathroom and when he came out he said you know the employees don't even was their hands after using the bathroom. I said why do you say that he said there isn't no soap in there. read more

We had about 15 minutes to grab lunch before having to be in Cedar Point, so unfortunately we had to settle for McDonald's. No I am not writing this review because I don't like McDonald's--I'm writing it because this one was especially bad. We were there at around 2pm, and it wasn't busy at all. We waited awhile for our order to be taken because--get this--the employee was too busy talking to his friend. It was very weird. They were just having a conversation across the counter. After ordering, we waited...and waited. The guy next to us was waiting more than 10 minutes and when he asked where his food was nobody seemed to know. There was another guy who came in from the drive-thru saying he didn't get part of his order. Our food finally came out (5+ minute wait time, pretty bad for McDonald's) and it was fine. Nothing special. Restaurant was pretty clean but the service was just terrible. I'd go somewhere else or just eat in CP. read more

Service was decent. The fries came out hot and crisp. No play area. Overall, pretty clean.

If you are headed to Cedar Point from the nearby hotel strip and want to pick up some breakfast to fuel your upcoming adventure on the way, it is literally this McDonald's or the DQ "Chill and Grill" across the street before you get to the gates of the park. I was thrilled because my four dining companions, all who had expressed hatred for McDonald's during the drive from D.C., actually agreed to come here! That said, this McDonald's is particularly slow and inefficient, probably because of the lack of other options. Most McDonald's are awesome at drive-thru line management but this one took a long time. Still, I did not mind waiting for my delicious sausage biscuit with egg! Perfect option for an in-parking lot chowdown before entering Cedar Point! read more

Extremely slow service, avoid at all cost. These employees need better training because they all seem to lunch.

Worst service ever takes them forever to take your order when they do they ring you up wrong then when you fix it at the first window they hand you the wrong order at the seccond not work the money not worth your time read more

Now I consider myself a simple man who can control his temper and remain calm but one situation left me very upset. My purchased food took 30 min to be delivered. Now I understand the hardships and struggles of working fast food so I was trying to be very nice but what an associate said to me has left me furious. When I complained about my wait time she replied, " you'll just have to wait like everyone else." These are the people who are asking for higher wages smh!!! Very rude, very disrespectful, I shall not frequent this establishment again!!! read more

very rude staff. signs say if you are vaccinated you don't have to wear a mask, my whole family is. the manager kept harassing us to put on a mask despite the signs saying otherwise. SHE WASNT EVEN WEARING HER MASK RIGHT, her mouth and nose were exposed! we ignored her and got our order. fries, COLD AND STALE. my brother order a plain quarter pounder and it somehow came with lettuce, tomato, and mayo?? we ent up to complain we got the wrong sandwich and we were given attitude and a cold sandwich. no wonder they're never busy. read more

Nicole (Manager) super rude to not just me but also her own employees took ten minutes to get 4 burgers when there were 7 line workers back there preparing had to repeat my order a good 5 times and still managed to screw it up will be calling the 800 number and when I told her that I was calling she seemed happier then ever deserves to lose her job read more

This place is not recommended, the so what called employees are disrespectful, and very rude. A girl wanted a cup a water but instead she was yelled at by the employee. the furniture is nice but very dirty. All the employees in the kitchen started singing and dancing very loud. read more

This is the worst McDonald's I've ever been to. The service was very under average. They forgot multiple items in my happy meal such as the apples and the drink. The self order screen did not have the 6 piece nuggets which I wanted. So instead I ordered the closest thing which was a 4 piece nugget happy meal. I go up to the cashier to ask if they could just make the happy meal into the nuggets, considering I already paid $5 for the happy meal and the 6 piece was $3.99 so I would be losing money. The cashier simply responded in a rude manner and was not respectful. Will never return to this McDonald's. Terrible service and disrespectful workers. read more