The kids working here are running ragged. Line of cars around the corner and an almost full parking lot. Things are going to get missed and I understand that. Most of these workers are just kids on a time crunch so I'm not going to complain to them and distract them. But come on. This is a medium fry? And that is the happy meal one? Unless I am feeling depressed or they possibly have a good coupon in the app. I never come here and this is why. You want $4 for this? A 1/3rd filled box. And the happy meal one is just as bad. If I wasn't using expiring points, I wouldn't be happy about this meal. The beeping never stops either. That must be part of the ambiance. But at least at full market price for a quarter pounder medium meal and a happy meal it would have been $19. This is why fast casual is killing fast food. It's not a value anymore 1.5 read more

McDonald's - French Fries. Allegedly Medium - Fast Food Near Me - Stanwood, Washington

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I ordered a milkshake and it would have charged me $4.91 but it took all of my money ($8.96 I am broke) and when I went to the front to tell them they took 10 minutes to get there and she acted like she was typing on the screen but she was doing nothing. I WANT MY $8.96 BACK read more

McDonald's - My money scammed out of my Chocolate Shake - Fast Food Near Me - Stanwood, Washington

The guy even asked me what I ordered while I was still parked. Gave me the bag. My sandwich was wrong! I won't go I back! Learn how to quality check your orders! read more

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Horribly slow on every visit and often the order is wrong too Rarely visit anymore despite being fans of the breakfast sandwiches and their coffee read more

Can you imagine being called a thief and being accused of not paying for your medium Fanta? The drive thru order consisted of one item. Medium Fanta. 1.59 ! Ok get to window asked the young person did you hear "yes" when you asked me to add the extra for the McDonald house? No ok round up hand over my card for the 2.00 medium drink. I get the receipt and let it float to the floor. Wait for the 4 cars in front of me . I'm met by another young person who is overwhelmed by the order of said soda she does not see it on the screen and then says "you ordered a root beer and coke ?" Nope a large or medium Fanta . Blank look while she is restocking the cups. Order taker and window one person says "she didn't pay for anything she's trying to..." I frantically search for receipt while logging into my card to PROVE i have not robbed the McDonald Stanwood store of $2. I kid you not I hand the receipt over and the young lady checks her phone to see the date and time of receipt she seems shocked and annoyed that not only do I have the receipt for them and I told her, but it's within the last two minutes which she checks her wristwatch. I'm annoyed and frustrated because not only have I given you a receipt it shows the order for the Fanta. You haven't given me the Fanta I get the Fanta. She asked if I want a straw I said yes she doesn't give me one and then all of a sudden a manager appears, the young girl has disappeared and I was ask the manager do you accuse all of your customers of cheating you all out of $2? Here's my take on this, if I'm going to steal and get charged with a crime I'm going to do it for something fantastic like a pair of Harry Winston earrings. Certainly not for 1.59 soda. I'm frustrated that you can't even manage to make a fish sandwich on Friday without cheese ( allergies that requires epi pens for nuts and cheese ) then you hand back the fish sandwich with the cheese scraped off and cover the whole bun and cheese pits with extra tartar sauce thinking you have covered up your crime . You know full well that the fish sandwich and buns you use never touch cheese products yet you keep pulling crap like that and today you get the chance to go low level accusations on me for a soda ? Man you need better employees and you better train. So the customer proves payment and there is ZERO attempt to even apologize. Wow . read more

Every time we've come here there's an issue. The play place- my daughter wants us to sit in there, which is fine but when I see a bunch of grown men without kids eating g in there, that's disturbing. The restaurant has other places to sit that make you look less of a pervert! Meals provided with no napkins, no requested sauces, and not on a tray? And the drive thru we are always asked to wait in a parking slot for our food! The only times when things get done are when Frank and Monique are supervising. read more

best fast food for after school i do recommend not that other haggen place with those god awful employees

Don't eat here! They don't clean, they are rude, and they don't care to get your order right, we were waiting for 45 minutes for HALF of our order and then half we did get was horribly wrong. Step it tf up. read more

Gross! Don't normally eat at McD's, not worth it!! Ordered a few McChicken sandwiches for a small group of ppl. Buns were burnt, no mayo, tasted old, and they were chewy on top of it all! No thanks! Do better!! read more

You know it's bad when I gotta come to Yelp to leave a 1 star review. Without a doubt, there will ALWAYS be something missing from your order (shorting chicken nuggets, burgers missing toppings, sauces, or half your meal!) I seriously can't recall the last time I didn't have to go back in for something missing, whether it's drive thru, in store or pick up. Wait times are also ridiculous here, yet the food is never fresh? Riddle me that one lol. read more

Workers were talking about foreplay in the work space and automatically made me feel very uncomfortabl. and didn't have our order right.

Thanks to this McDonald's for always having great service! Always get my order right and are quick and polite!

Worst McDonald's I've ever been to! Drove thru this morning on our way to a job, and they had us pull over and wait for 10+ mins. We asked for a big breakfast, a bacon egg cheese bagel and a side of sausage and eggs as well as a sprite. They brought the food without the drink first, then we saw the sides were missing. One of the cooks came out to fight with us that they put the "sides" inside the big breakfast - ok that's not a side and you order a side for it to be on the SIDE! Then as we drove away opened the bagel sandwhich and it was just egg and cheese with a disgusting yellow tartar sauce and everything was COLD. The people who work here no wonder this is the only job they can get, sorry if that's mean but wow worst experience at q McDonald's I've ever had! read more

I would give them a zero, but that is not an option. I do not know why I am dumb enough to go back there, but no more. First trip, ordered a cheeseburger with just ketchup and extra pickles. no cheese on the burger, about 1/4 cup of ketchup smeared all over the paper and dripping out of the burger and one pickle. Next trip was to get a happy meal for a sick kiddo. Ordered a cheeseburger happy meal with a soda. NO TOY IN THE HAPPY MEAL and again, no cheese on the burger. This place is so messed up and the worse employees. Almost 30 minutes from home. When I called about the missing toy I was called a liar and told I was just looking to get more toys. Yep, I wanna waste gas and time driving 30 minutes to get a forgotten toy for the fun of it. read more

COLD FOOD IS UNAPPETIZING, rude drive through employees are worse. Soggy english muffins. and slapped together sandwiches with ketchup dripping out of them...no thank you. I am done, been watching this place go down hill for months, no longer tolerable. I get it, there is a lot of turn over in staffing, you still have to train them and watch what they are doing. Educate these people, incent then to do better, set some standards or examples, whatever it takes fix it!!! The plan is simple as far as I can tell. Give the oldest and coldest to drive through customers because they are usually down the road before they figure it out, and they take their garbage with them, save the good stuff for those who walk in the door...if there is any good stuff. I know I won't be back. read more

Cmon, I literally asked for pickles and mustard. I mean I still ate it but still you could give me more then ONE pickle and not even a full pump of mustard on either one read more

McDonald's - Hamburger - Fast Food Near Me - Stanwood, Washington

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The drive thru was long so decided to go in. When I got in, I was about to place my order when the lady told me to hold on a second. The front lady was taking orders for the drive thru (never seen that before). We got 20 piece nuggets and a large fry. The nuggets were over cooked, almost burnt and the fries were kind of bland. read more

My daughter worked at the Stanwood McDonald's. It was a horrible experience! They are holding two of her checks and say they dont have time to get them for her. This is unexceptional! It's been 3 months they still haven't paid her. Boycott! They dont pay their employees! read more

Stopped for a #1 meal around 6pm recently. The food was good, the restaurant clean and the staff polite. But...The employees were all very young. They were in and out of the restrooms frequently, I have no idea why. I just sensed that an adult supervisor was needed. read more

Ordered two spicy chicken sandwiches. Breaded yes, crispy no and there was no spicy mayo on it. We had to throw it out as the chicken was also rubbery and tasted like a filet of fish. read more

both myself and my family have been to this mcdonald's for over 4 years and i can confidently say that it has gotten worse over time. for example any fry you got small , medium , or large they used to fill all the way and it would always be full. as time went on they put less and less fries. for the past year that my family and i have gone we would get a large fry and it would be only filled halfway as if it were a medium. i'm sorry but if i pay for a large i expect it to be a large. not only that but the service is horrible , the teens that work there are extremely moody with bad attitudes which doesn't make this franchise look good. other than that the ambiance of this place is alright but i've seen better at other franchises. overall i would recommend smokey point mcdonald's over stanwood mcdonald's any day because you get what you pay for over there. please don't waste your time here. read more

If you want cold breakfast burritos and really hard and dry sausage biscuits with a horrible mocha if you can get one, then my friends this is the place for you. If you love to gamble I would try this place 100 percent. 1 out of ten times you will get that actual Max Donald's quality. It's in there somewhere. What's upsetting is the place had a complete over haul and it's just the exact same. If not worse with the crazy long lines I see when I drive by are you all really enjoying the food or in just such a hurry? read more

We ordered two six piece kids meals for drive thru pickup,got to the drive thru and the girl said they don't do mobile orders so we went inside where they do still do mobile orders. Waited 15+ minutes while our food just sat on their counter. Went outside to eat and opened up the nuggets only to find one four piece and a container of old tartar sauce. We went back inside and got two six pieces, not tartar sauce and asked for fresh fries as well since they had already been sitting out and then even longer while we waited for nuggets. Got the fries and they were caked in so much salt they weren't edible too bad McDonald's got new management that doesn't know how to manage read more

McDonald's - Tartar sauce - Fast Food Near Me - Stanwood, Washington

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Slow as hell!! I can't believe this is considered fast food. This was not a one off experience it's always SLOW. O and let's not forget about the pleasant staff... read more

The food was stale and old tasting, consistently getting worse. The current staff pulls every car out to a reserve spot for no reason and everything taste like ass. read more

I am almost positive the owner of this franchise has never in their life been to a McDonald's before opening one. I have never seen anything run more poorly than the Stanwood McDonald's. I would gladly go somewhere else but there is nothing for miles so here I sit waiting an hour to eat. read more

The food was burnt and once I got an eggshell in my Mc muffin and it was terrible. I did not enjoy eating there but the fries were ok and I also liked the soft serve ice cream those were ok but the Mc muffin was not as good. It was ok overall but the Mc muffin just made me give it 3 stars the fries alone were 4 stars. read more

I will never visit this McDonald's again. The service in the lobby is non-existent! They ignore every customer in the lobby (even senior citizens who may not know to use the kiosks). They focus solely on serving customers at the drive thru window. An employee told me that they get scored based on their performance in the drive-thru rather than the lobby. I doubt that the Owners care as they have clearly chosen profits over people. Never again! read more

I don't know, but for like the past year the service at this McDonald's is gone completely down the drain. I have been there five times in the last six months and every time I go in there. My order is completely wrong. I live on Camano Island. They want me to drive back into town and bring my food back. I just say no quality terrible customer service crappy. I don't think I'm gonna go back anymore. The owners need to really look at this place and do a hard look at themselves. read more

I came to the Stanwood McDonald's, ordered a big Mac, I get home open the box the top if the burger was nothing but a dry bun on top of a dry bun. If not mistaken there should have been another burger under the top bun. The bottom burger was a disgusting mess, the goop was one pe if goop on the side. Sad it wasn't even. Busy and this is your standards. read more

The extra star is because I eat here a lot Just yesterday I ordered a large fry and when I got home this is what I pulled out of the bag and that's after I put in the few that fell out. What's the point of paying more when you get less than what comes in a medium. My dad just stopped by to get a happy meal for my nephew and asked if I wanted anything. Of course I said a large fry because I was a little salty over last night. Ok no joke this is what my dad brought home just now. I was like dad I know you ate some on the way home lol. He didn't tho. The photo with with one fry is from last night. The photo with 2 fries are from now. read more

McDonald's - What's the point of paying for a large when you get less fries than a medium - Fast Food Near Me - Stanwood, Washington

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It's Mc Donald's so you know what you are getting. However the staff here is super helpful and nice. A lot of people are long time regulars and everyone knows each other. Nice friendly home town feel to the place. They make you feel welcomed read more

If I could I will give them 0 stars if you want to wait 15 mins just to wait to get your order taken at this McDonald's this is the place to go tanna and also Collin is rude I was waiting for my orange juice Collin was like what do you want and then last week he was like I'm not taking orders with a attitude and also tanna refused to take my order and help me and she bans people for no reason the management is so bad and how they treat customers isn't the way to treat people and also they will mess up your order DONT COME TO THIS MCDONALDS read more

The night shift needs better customer service it's like they don't know what they're doing in the back of the restaurant it's not even a fast food restaurant if you have to wait 30 minutes for your food read more

This is one of the worst, with only 2 cars in line they make you wait because they run out of burgers and fries. Mark this one as excessive wait time because they can't even handle the simplest production planning read more

I was ordering food here on time and I saw a rat, never been back since it's disgusting there

Came here there was no line so no reason to wait, had to wait for the girl to answer me after saying hello multiple times for like 5 minutes, ordered 6 mcchickens and the girl was rude, when I went to the window she gave me attitude and was mad and at the next window I check the food they gave me and they gave me a 6 piece nugget, when I asked the girl at the second window she was also rude and told me to go around, I worked here before there is no reason for them to operate so bad McDonald's ( franchise and corporate) together are a horrible company trash food won't eat here again everything was cold employees were rude seems like the manager there does not care, only good thing was a nice older gentleman who handed me my food read more

first off the food is great, second a man named Kobe was the nicest man in the entire world. my car was making a weird noise so I asked him if he would look for a second and he figured it out for me. by far the best customer service I've ever seen from a McDonald's read more

We have been to this McDonald's a few times because it's a McDonald's and kids like McDonald's for some reason. I think McDonald's has a reputation of messing up orders but this location has made a science of it- I am pretty sure they have left items out every time. This last time I got a quarter pounder and it was over seasoned to the point that it was inedible - and my order was missing fries. I am willing to deal with meh food from a McDonald's because we know what we are getting into when we go there. To top everything off we have had to call the manager twice because of employees doing unsanitary things, once because someone handled something on the floor with gloves on and then went back to handling food without changing them and once because the guy behind the counter dropped a stack of cups on the ground and then went ahead and popped them into the holder for service. I am done with this place, which sucks because it's close and every once in a while a guilty fast food indulgence is a good thing. read more

I understand that most fast food places don't have enough workers to accommodate their customers. But when your standing to order food for over 10 minutes! And your at the front of the line! With nobody even attempting to acknowledge you is un acceptable! read more