Cancel

    Open app

    Search

    McDonald's

    1.9 (304 reviews)
    Open Open 24 hours

    Order McDonald's Takeout or Delivery

    McDonald's Photos

    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Dogs allowed
    Good for groups

    You might also consider

    Recommended Reviews - McDonald's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Amazing Customer Service. Priscilla. Establishment very cleaned.

    This has to be the greatest McDonald's of all time, it felt like being at Disneyland, everyone was smiling and their customer services were short of expectacular. Kudos to this store, especially to Glenda and Priscilla. This has to be the first 5 Star Mac Donald's of all time. I've always said that it's not the company that builds opportunities but the employees who build the companies and this is a great example. Shout out to this McDonald's. Very impressed and everyone here deserves a raise. Keep it up. Thank you for giving me and my family and experience of a lifetime. Will be recommending this McDonald's to all especially all of our social media followers. Very clean facility and restrooms were my favorite, they smelled good and very very clean. We felt like kings and very shocked at everything. Again thank you all for all your support, service, and kindness.

    Enrique M.

    Despite all the bad reviews I had a great experience at this location. The people complaining have to understand that it is always a rush here. It's the only Mc Donald's off a busy highway for miles and tons of people are hangry and just tired from their travels but ur not the only one. We all are and we have to respect these employees doing their best to put up with your attitudes. However. We came in and the place is packed but aside from that we placed 3 orders and they brought out all of our orders at a reasonable time with at least 10 orders ahead of ours. The food tasted great and the place was clean.

    Small ass fries

    This is what a medium size looks like, just like having a large.. I recommend y'all go to the other local McDonalds in Newhall Ave, they give larger sizes for each fries‼‼ Don't over spend on large fries in Stevenson Ranch

    A really bad employee.
    Manny E.

    This Is Why AI Is Replacing Employees - The Worst Customer Service Experience Ever If I could give this McDonald's zero stars, I would. Actually, I'd give them negative stars if Yelp allowed it. This is exactly why AI is replacing employees--because people like "Paula Fox" (if that's even her real name) make you wonder how human employees can be THIS bad at customer service. And before anyone says, "Oh, maybe it was just a bad day," let me be clear: This location has been terrible for a long time. This wasn't some isolated incident--it was just the moment I finally decided I'd had enough. A History of Awful Service Let's talk about how customer service doesn't exist here. Most times I come through the drive-thru, there's no greeting, no acknowledgment, nothing. Sometimes, the moment I pull up to the window, they just stick their hand out the window holding my food, like I'm supposed to just grab and go without a single word exchanged. No "hello," no "thank you," no "have a nice day." Just a dead stare that screams, "Hurry up and get out of here." But this latest experience? This one took the cake. The Order That Disappeared - And The Manager Who Lied About Her Name I placed a mobile order for my son's Happy Meal through the McDonald's app. Simple, right? Not at this location. I arrived 10 minutes later, waited in the long drive-thru line for another 10-15 minutes, and finally got to the window--only to be met with zero professionalism, zero acknowledgment--just a cold, deadpan "What's your order?" I explained that I had a mobile order for pickup. The so-called manager, Paula Fox, looked me dead in the eye and said, "There's no order for you." No effort to check the system, no attempt to resolve the issue--just immediate denial of my paid order. I showed her my phone, where my order was clearly marked as paid. Instead of acting like a competent human being and fulfilling the order that was already paid for, she told me: * Cancel your order. * Get out of line. * Reorder. * Wait all over again. Excuse me? I was already there, at the window, with proof of my order. She had every ability to make it right in that moment, but instead, she chose to make my life harder because... why? She was too lazy? She was on a power trip? She wanted to see how much time she could waste? I pushed back, asking why she couldn't just give me my order. Her response? "That's the best I can do for you." No, Paula. The best you could have done was your actual job. At this point, I was understandably frustrated. I told her I was going to make a complaint and asked for her name. Her response? "Who's asking?" Are you kidding me? Who's asking? The PAYING CUSTOMER you just scammed out of their order, that's who. She continued dodging the question, acting like I was asking for state secrets. Only after pressing her multiple times did she finally give me a name: Paula Fox. WELL, GUESS WHAT? A few days later, I returned and asked another employee if they had a manager named Paula Fox. They LAUGHED and said they had NO ONE by that name. So not only did she steal my money and refuse to give me my food, but she straight-up LIED about her identity. Enough Is Enough I refused to waste more time waiting in line again like a fool. Instead, I drove miles away to another McDonald's because I have self-respect and refuse to reward blatant incompetence. But I shouldn't HAVE to drive miles away to get basic service. I shouldn't have to deal with employees who can't be bothered to say hello, can't be bothered to do their jobs, and think it's acceptable to stick a hand out the window like I'm in a vending machine drive-thru. McDonald's, if you care at all about your customers, this location needs a complete overhaul. Your app took my money, your employees stole my order, and your so-called manager lied to my face about her own name. Avoid this McDonald's like the plague. Unless, of course, you enjoy being ignored, scammed, and treated like an inconvenience rather than a customer. This is exactly why AI is replacing employees--because at least AI doesn't lie to your face and pretend your order never existed.

    Filet-O-Fish
    Lexi S.

    Ventured in to this location for the filet o fish because it's $2.99 today on Fridays. Large parking lot, easy to find or drive thru. The kids area is fantastic, they play fun oldies over the speaker and the kids love playing on their playground set ups. There are tables in that space and I keep the kids in there to eat and play. You can place your order on a computer screen when you walk in (like a large iPad) or at the front. The sandwiches came out warm, crispy and what you'd expect. They did cut back on their usage of cheese (seems like they're cutting the pieces in 1/2) Smaller portions, but the prices have increased across the board. If you're looking for an icecream cone, or McFlurry they are usually up and running at this location! They keep the store clean and I appreciate that the workers are friendly and always smiling!

    Soda fountain still here May 2024
    Peter X.

    I stopped by this McDonald's becase I ate a bagel at a plaza nearby and got thirsty after finishing it. I figure getting a drink at McDonald would be much cheaper so I just had to drive like half a mile. I found parking easily but I will say the plaza this McDonald is in can get busy. When I walked in, I was surprised that this location still have their self serve soda fountain so they didn't take it out yet. No one was working the cashier so you have to order at the kiosk. I saw a worker doing curb side order so I just asked for my large cup to fill up my own drink. This McDonald also has a play area for kids so that was nice to see, there was no kids though.

    Horrible customer service!! Wanted to pay with cash and they said no! Luckily I had a credit card!

    See all

    Photo of Michael C.
    414
    47
    15

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Augie V.
    74
    73
    12

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Don't come here unless you have plenty of spare time. Service is friendly but not eFficient

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of F V.
    20
    457
    257

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    I ordered 2 mcchickens and was told to pull forward and wait for approximately 15 minutes. Again only 2 mcchickens were ordered

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kym T.
    0
    14
    3

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    This location never ever has fresh fries they are always old and reheated it makes me hate this mcdonalds fix it !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eva A.
    0
    14
    15

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robbin R.
    68
    81
    82

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Charged for a double and gave me a single,I understand it's busy but some of us are minimum wage workers too

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mon M.
    219
    21
    13

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Juhee P.
    32
    27
    55

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Order was wrong, have is Diet Coke instead of regular, had to wait 15 minutes in my car for the food, and workers are rude.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    $6 for a pinche McFlurry is ridiculous! McDonald's is becoming more expensive than gasoline prices. Also the McFlurry tasted like ass for $6

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe M.
    76
    108
    1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sue R.
    108
    160
    197

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark B.
    13
    41
    5

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 8

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    I had never been to a Mc Donald's where you had someone ask you if everything is okay or if we needed something else.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Fast Food 25,809 times last month within 15 miles of this business.

    Verify this business

    Brick & Flour - Valencia

    Brick & Flour - Valencia

    4.3
    (527 reviews)
    2.1 mi
    $$

    I'm a fan of Brick and Flour. Been to their Pasadena, Glendale and Noho locations. This place is no…read moredifferent. My go to meal is the house special burrito or bowl. I love their house special sauce. Can't go wrong with those. I was into their fish burritos for a while when trying to eat cleaner. This time I tried their chicken burrito. It was ok but definitely prefer the house special. Definitely recommend.

    20 stars! Brick and Flour has the BEST service and food of any place I've had in a very, very long…read moretime. The company I work for frequently has lunch catered in, so I'm always on the lookout for tasty food at an affordable price and I am SO happy I found this place! Art is the owner and he is so helpful and friendly, he made ordering a breeze and was incredibly accommodating to our requests and needs. We ordered a variety of burritos, chicken, carne asada, and fish. They were so delicious, packed with a perfect balance of ingredients - (not like the overrated place that gives you a brick of rice with meat sprinkles). There was not a single complaint on the food among my 40 coworkers and that's very very very rare! Art highly recommended we try their breakfast burritos the next time, so most recently, we ordered that. We had the chorizo breakfast burritos, bacon burritos, and plain - all had eggs, hash browns, cheese, chipotle aioli, and salsa. Once again Art delivered outstanding service and food, no complaints, just happy, full bellies. And for this kind of customer service and quality food, I'd expect to be paying a high price, but Brick and Flour is extremely budget friendly. Please go in and support this local business because they are truly exceptional!!

    Photos
    Front register
    Front register
    Fish Taco and Shrimp Taco
    Fish Taco and Shrimp Taco
    Surf N' Turf Bowl

    See all

    Surf N' Turf Bowl
    Carl's Jr

    Carl's Jr

    2.5
    (74 reviews)
    0.1 mi
    $

    Good food and good service. We stopped on the road for lunch and we weren't disappointed. Nice and…read moreclean inside and friendly Customer Service. Hot food, hot cold drinks cold.

    Unacceptable working at a business and believing you own the place forget you're an Employee AND…read morebegin to treat customer the way you want because you aren't having a Good day... smh. This is The Second time this LOCATION has Left a Bad Taste in My mouth figuratively & literally. Whenever I've used this app to order at This specific location this one human that says her name is "JAMiE" ALWAYS says she NEVER received the order on "Their" end! Quick and to the point the first time I ordered 2 Burgers on the app due to traffic and Wanting to drive up and continue on the road. I showed up and the old-lady asked me what was my order.? I told her my name and she said ohh it just came in, I didn't look through the bag however there was 2 burgers that weren't what I ordered however decided not to get upset considering this was one of my first experiences there &&n it was still 2 Burgers... (however still wasn't a good experience)! Fast forward Now today!. AGAIN.! I ordered 15 min ahead of time so I wouldn't have to experience ANY kind of delay & TO NO SURPRISE Im dealing with the same human with another inconvenience... "AGAIN.!" (Coincidence?) I believe not ... I ordered a Burger at the drive up window and paid using my phone..! I got to the window and let the human know I also had a Pick up order I placed 15-20 min ago. Then the questions began.. when did you order.? You sure it was this location.? I don't see anything on my screen.? DO YOU HAVE ANY PROOF You can show me? Never once did I feel the energy change in the air/room how I did this afternoon., however I was able to show the details in my history and THANK GOD, because she said "Oh YOU were able to find it?." Hmmm... makes you wonder if I was unable or incapable of finding it then and there I wouldn't have gotten my order... This uneasy feeling with this Human continues as I pay for my drive thru order I mention I'll take my receipt as well! (Considering that every receipt is DAMN NEAR CASH NOW because of Rewards!.) every time I've seen this HUMAN help someone the receipts are kept So now I'm waiting for my food and I state "to give me my points back or some type of cash value" since this is going to delay me and make me late ! Then states It's almost done and ready.! ( with a Conniving smile) said I could wait or come back later tonight that her name is "JAiMIE" ..&& I asked what will your name do for me??? & she kept responding okay Jaime is my name?? So then I decided to ask is there any way to show me that you are whom you say you are.? A Name Tag , Badge Name. Employee ID.? Other than a Colored shirt.? & then laughs and says well my drivers license.. smh.. at this point I don't even want to provide this place any of my hard earned money!. So I ask what is you can do to compensate "Jaimie" she stated a Cookie,Brownie,Slushie, Shake? I stated okay all the above is fine. . She laughs again and says ONE only... and I agreed and said a shake, Then proceeded towards the fridge and grabbed some left over shake I'm assuming from a couple of nights ago or last night (however did not taste fresh.& made my stomach ache.!!!) && then comes back and says ohh I can show you a receipt with my name on it ?. Grabs the receipt that I was asking for since I had paid when I pulled up to the window and shows me the receipt on top with a Name "Jamie"..(again I stated yes... how do I know that's you.???) & I said okay I'll take my receipt as I reach for it and I notice she was trying to hang on to my proof of payment .? (I'm assuming since receipts are nearly cash she wants the points??) I make my way towards work now late , and upon arriving I open up the food ... & SMH.... The meat was undercooked and still mushhhhyyyy and pinkish-red && to NO SURPRISE im short ONE of my items ... I honestly could've dealt with it if at least my order was correct however ... now it's just unacceptable.. pretty certain there's absolutely no repercussions for this human since no one is holding her accountable... THIS PLACE WILL NO LONGER RECEIVE MY BUSINESS OR MY MONEY..!.!!

    Photos
    Clean place
    Clean place
    Carl's Jr
    Carl's Jr

    See all

    Gyromania

    Gyromania

    4.6
    (469 reviews)
    1.0 mi
    $$

    Amazing!! I wish we had one of these in the SGV! We stumbled upon this place on a recent weekday…read morewhen we were in the area for a photoshoot. My husband had the steak gyro with fries. The fries were cooked fresh in a special seasoning and were a huge hit, even for my very picky 3 y/o. My husband devoured the wrap and said it was bomb. I had the Greek salad with chicken and I'd wished afterwards that I'd ordered the same for dinner because it was ENORMOUS to be eating for lunch. We'd been shooting for hours and hadn't eaten that day, so were starving, yet I still couldn't finish it. Ingredients were fresh, and portion was very generous. There's an ice-cream shop on 1 side and a cookie shop on the other side of this place, so plenty of treats nearby to keep your toddler busy while you enjoy your meal (like we did lol).

    I've stopped here a couple of times on frequent travels through the area, and I'm going to return…read more The gyro sandwich is large, easily shared by two people unless particularly hungry. They load it with so much meat that it's hard to get your mouth around it! The pita is thick and soft, and you choose your own protein, sauce, and other fillings. Price is reasonable for this type of food. Side options for the sandwich are fries, rice, or salad (slightly higher charge for salad). The rice is fluffy but could use a little more flavor. We added a spanakopita, and it had wonderfully flaky philo dough and tasty filling. With the sandwiches, there was enough left over to take home and reheat in our air fryer. I haven't tried the dolma but look forward to those on a future visit. The shop is easy to access from I-5, just a little way off the freeway. It's in a shopping center, so there are many other restaurant and store options nearby, including a stuffed cookie shop right next door that is tempting. Counter service, with a few tables inside. If you like Mediterranean food and aren't looking for a full-service restaurant, it's worth a visit.

    Photos
    Clean locale
    Clean locale
    Falafel plate to go.
    Falafel plate to go.
    Ordering station

    See all

    Ordering station

    McDonald's - hotdogs - Updated June 2026

    Loading...
    Loading...
    Loading...