Great service definitely recommend visiting this dealership great pricing jay made sure we got the best deal possible thanks

As many others have already stated on here, I'd leave zero stars if I could! I purchased a 2013 Corvette 427 Convertible from this dealer on March 17th 2014. I first saw the car advertised as a brand new vehicle on autotrader.com for the full MSRP. When I visited the dealership I was informed the car had 2400 miles on it and it was explained to me that the owner of the dealership put those miles on the vehicle. It was also explained to me that because the car had never been registered or titled, it was being sold as a "new" vehicle and I would be the first owner on the title. I have proof of this in an email between myself and McGee's Business Development Manager, Michael Camara. At the time I was researching the purchase of a 427 Corvette, there were many other dealers all over the country who were offering heavily discounted prices on new, leftover 427 Convertible's. I found several for HUGE discounts off MSRP. I used this information to negotiate the price of the car at McGee and decided to purchase it. There were two sales people that sold the car to me. Jefferson Arguello and Michael Camara. At no time was it ever disclosed to me that the vehicle's warranty had started when the dealership's owner first started driving the car on June 24 2013, which is 9 months before I purchased the car. When I first saw the car (mid February), there was no signage on the car to indicate is was used or had any type of diminished warranty. This was also the case on 3/17/14, the night I purchased the car. Instead, the salesman Jefferson Arguello, told me in person, with my fiance as a witness, that he would make sure I got the full bumper to bumper warranty. He told me he would activate the XM/Sirius subscription, and he also told me he had registered me to receive 2 years of scheduled maintenance for free. At no time was it ever explained to me that the car didn't come with the full warranty. It was also never explained to me that the XM subscription would only be 3 months instead of the 12 months I was promised by the salesman. I believe that by law, any vehicle being sold that doesn't have the full factory warranty on it is supposed to have a document displayed on, or near it called a "Buyers Guide". This document is supposed to detail exactly what the warranty includes or doesn't include. This vehicle never had that document displayed. According to the window sticker (which was not displayed on the car, it was in the glove box), a 3 year/360000 mile bumper to bumper warranty and a 5 year 100000 mile power train warranty come with the car, as well as a 12 month free subscription to XM/Sirius. Because I was told the car was being sold as "new", I assumed the full factory warranty would be included. I assumed this to be true because it's what the salesman told me. Jefferson did activate the XM/Sirius subscription but the dealership only authorized 3 months instead of 12 months. The dealership offered to cover the 9 months of elapsed warranty but any work to be performed during this time period has to be done specifically through McGee, in my opinion it should be available through any Chevy dealership. The purchase and sale contract I received from McGee shows my car as "NEW". It is not listed as a "demo", nor does it note any other type of prior use. Once I learned what was going on, I made a formal complaint with GM as well as the dealership. GM referred me back to the "GM Customer Experience Manager" at McGee, who told me I "should have known the car was used because it had 2400 miles on it". I obviously knew about the mileage but was mislead about the warranty and other services that came with the car when it was sold. The Customer Experience Manager told me there's nothing he can do about extending my XM/Sirius subscription, which is 9 months short of what's stated on the window sticker. He told me the vehicle I bought does not qualify for "2 years of free scheduled maintenance". This morning I visited the dealership and spoke in person with Jefferson Arguello at length about what has happened. In his own words he said to me "if this happened to me and I had bought the car, I'd be pissed and would be making a bigger deal out of it than you are". He told me he simply gave me the information he was given at the time of sale. Apparently he was told the car came with a full GM warranty, 2 years of free scheduled maintenance and 12 months of XM/Sirius. He was misinformed and because of that, I was misinformed. The dealership and its representatives misrepresented the vehicle to me. The dealership should have fully disclosed all of this information before I purchased the car, not after. The dealership should have noted any former use on the purchase and sale contract, instead of stating it's a "new" vehicle. A "new" vehicle comes with a full warranty. A "demo" or something other than "new", does not. The dealership also should have stood behind its salespeople. read more

Horrible experience! I would NOT recommend or ever go back! I bought a vehicle here was over charged and it broke down beyond repair after just 2 years and the extended warranty I purchased for an additional $500 did not cover any of the repairs!? I was lied to and shammed. Very devious and deceptive business practice. Avoid this place at all costs. This place does not deserve a star it deserves a wrecking ball. read more

Mr McGee do you have any pride? This is the dealership for you if you enjoy poor service , neck tattoos and enjoy watching people eat lunch instead of providing service. Poor management and leadership. I purchased car from them, what an awful experience. The owner and managers apparently set the bar low on customer service. Nobody cares. The agenda among the sales staff is order lunch , eat in front of the customers and talk about how sore you are from working out. Shame on me for buying from you and supporting this place. What an embarrassment....woof read more

I had been looking for a car for around two months when I went to McGee at raynham auto strip. They had a couple of cars within my price range, so initially I just wanted to look at those. After checking them out with the help of Josh, the salesman, I decided I wasn't interested in any of the cars I found. Josh was nice about this decision and said to come back whenever. Fast forward two months later towards the end of June, I find that they had a 2015 Ford Fusion with 40,000 miles on it listed for 10,900. Now if you know anything about fusions, 2014s with this mileage book around 12,900, and they tend to be listed for around 12 at dealerships. 2015s are usually around 13 at dealerships. So this was a great deal. My uncle and I immediately went up to look at the Fusion. We requested to speak with Josh given our last interaction with him. Josh showed us the car, and let us drive with it. It drove nice, but needed right of the back pads and rotors. And it also needed new tires, as they had little tread left on them. (These are all safety issues which should had been addressed prior to the vehicles release on the lot). I decided I liked the car enough to be wanting to discuss pricing along with addressing the issues that came up during the test drive. I asked for the car fax and it took them 2 hours to get the car fax to me. This is where things came to be hostile. The car was listed at 10,900, the price already was low, but who is going to be paying sticker price for a vehicle? We attempted to get the car to 10,000, but they were very persistent at keeping it at 10,900. We told them that right off the bat, the car is in need of 4 new tires, brakes and rotors. They continued to tell us that to fix those problems, they would charge us an extra 500$, making the car 11,400. By this time my uncle and I were growing fed up. We remained persistent with our offer, and said that legally you cannot sell a car that will fail a safety test. After two hours of negotiation, they agreed upon 10,700 and they said they would be addressing those issues. We agreed, asked for a service record, and they told us they would get one to us in a few minutes. These few minutes took a few hours, and we never received them. I should have turned away at this point, they were obviously hiding stuff, but I hadn't had a car in over 3 months, and I was growing impatient. So I overlooked this aspect. I put a 100$ deposit on the car to hold it for a day or two so I could go and sign my finance papers at BCU and square away my insurance. Fast forward to the day I was signing papers. This is where their "business" proved to be a hostile place. On this day, I went up to go and purchase the vehicle, I signed all the papers, all I had to do was bring my financial forms to BCU and my insurance company forms there and i would have bought the car. I went in with the finance advisor, his name has escaped me at this time. My uncle told me to call him so he could be there to address any concerns, and ask any questions so I would better understand what I was doing. As the finance advisor and I were talking, my uncle brought up the service records again, and the person told him it wasn't his job to acquire those papers, that it was the salespersons job to. My uncle told him that I wouldn't be signing papers until we received those service records. This is where things became so really hostile. My uncle cusses sometimes when he talks, it's how he is. He said "I just want those f'ing papers or I'm going to have my nephew walk out right now". The finance advisor said "woah man, if you want to be talking like that to me, why don't you come here and say it to my face so we can talk man to man". My phone was on the desk when he reached over to my phone, picked it up, and hung up on my uncle... on my phone. At this point I told him I'm done with this "sale" and I got up, and walked out. I called the next day demanding my deposit back with my uncle on the phone. We spoke to the manager, Will, who said that it would take a week until I can get my check. This was unacceptable and my uncle at this point told them he was going to call the Attorney General and bring this matter to a courts attention. They told us "fine, come and get your check Tuesday". (It was a Friday at this point). I went there on Tuesday and received my check and, still, they were saying it wasn't ready. I told them this was unacceptable and told them I would be contacting the Attorney General and that they would be hearing from us soon. The manager who was working at this time eventually said "alright hold on". In 2 minutes he brought me my check. Suspicious that the check was ready and they were so quick to wave me off, huh? I strongly advise anyone to not go to McGee Chevrolet on the raynham auto strip. They may have low prices, but they are rude, deceiving, and hostile to those who wish to do business. read more

I had a good salesman but the general manager and the owner played games so I ended up at Robertsons GMC and got a deal of a lifetime. No games straight forward and in one day I bought a Acadia which I really wanted. Go to Robertsons and see Mike.... read more

The only pleasant experience about this dealership was the salesman Elder. He was a genuine guy and actually had a personality. Like all dealerships Ray did the "You walk away and this deal goes away." But As I sat down with the accountant and went over the numbers, the price was over $1,000 more than we had agreed on and several hundreds over the internet price. Ray claimed he had no idea about the internet price. I asked for a refund as I walked away and they said absolutely and gave me my receipt for reimbursement. Except they kept my money on hold and the truck on hold because I was 'a valued customer and the deal would still stand if I wrapped it up by the end of the weekend.' We continued not to agree and I just asked for my refund. It has since been 5 days since I've requested a refund of my deposit but I have yet to see my money(Which is several thousands $$$). I called again today and she said they did refund it and it would take 10 business days (After Brian said 24-72). Asked for upper management and she said no sales managers were there and the only senior manager present was too busy to talk and that they'd call me tomorrow. Awful experience. read more

Unethical, unprofessional, rude, disrespectful, poor service, finance, sales AND the GM do not know how to treat customers or the value of customers. read more

This was by far the best car buying experience I have ever had in the last 10 years. Jay and his sales team were great to deal with and made sure that I got the best deal and felt comfortable with my purchase. read more

One the worst dealers I have ever done business with. They are the masters of the bait and switch. After screwing me twice on a price quote they offered to bring me back to make it right and pulled the same kind of crap. If you really want to buy a Chevy go to Rhode Island and see Paul Masse Chevrolet. read more

Read this before you waste your time going here... My girlfriend and I made a deal on a used GMC Denali Sunday May 17th, 2015. We left a $500 deposit. Planned on picking the car up this Thursday. We called today to confirm delivery. The told us a story that there was a transmission problem and the SUV was being returned to the auction. I didn't believe them so I drove to McGee Chevy and found the Denali with a sold tag on it with a different sales reps name. I went to service to ask the service rep what he could tell me about this vehicle as we were the buyers (as far as I knew we were). He said that several bulbs were changed and the oil as well as the tilt steering was fixed... Passed the safety check and they had their best mechanic work on it. I then found the sales MGR (Ray) to confront him and he told me a different story than the sales Rep. He said that the Denali had a 4wheel drive issue and they couldn't sell it. After explains I already spoke to the service dept he admitted it was sold to someone else and they didn't want us to be calling back and complaint about any issues. I asked to speak to the owner (Jamie) and he said he was in the sales office so I walked in and confronted him with the same questions. He confirmed the car was sold to someone else (not returned to the auction like I was originally told) and told me that they would find us another vehicle. Absolutely not is said. We left a deposit on this car. Your service dept says there is nothing wrong with it. We want this Denali! He said he wouldn't sell it to us. I then went to the MGR to get our deposit back but the owner came out and refused to refund our $500 deposit at that time and told me to leave the property. He also asked if this is how I conduct business with my own company. I explained I don't have to since when I shake someone's hand a deal has been made and I stand by my word, even if it ends up costing me money! It's called integrity! Something Jamie, Ray and McGee Chevy doesn't know the meaning of!!! Avoid this dealership at all cost. We should have followed all the other complaints we saw on line and the horror stories we've heard... We are now calling and filing a complaint with the attorney generals office, better business bureau and any TV News channel tha will listen. read more

Do not ever go to these guys. they were unprofessional, pushy, arrogant, the 1980s called, they want their sales tactics pack. The manager actually threatened us. Most horrible experience I've ever had. read more

I had the worst experience ever dealing with this dealership. The salesman (russel) was so rude to me and ignorant. Everyone inside stuck to their own and didnt even acknowledge that i was standing there inside waiting. They are all rude and ignorant and shouldnt be allowed to sell cars. when i went to test out the equinox the salesman said ok drive to the light and back which may i add the light and back is less than even a quarter of a mile. GET NEW SALESMEN!!!!!!!!!!! read more

I had a terrible experience here, as well as with McGee Pre-Owned in Pembroke. I spent over 3 hours there working out a deal, thought everything was all set, and then the day I was to pick the car up, they told me they could not longer honor the deal and could not give me the car for what we had previously agreed on. DO NOT GO TO ANY McGEE STORE! They promise you the world, will lie to you to make a deal, and then just when you think everything is A-Okay, they change everything they said and promised! read more

They play the game of starting you with one salesperson and then they send out the big guns and the person you test drove with is no where to be seen! The Salesman was RUDE and INSULTING! I have never been treated this way by other dealers. I get the sales pitch but how is being rude and insulting my intelligence a good thing? There are plenty of dealers and plenty of cars..... why would i put myself through that? Going somewhere else! read more

I have bumper to bumper warranty on the car I purchased for my mother for christmas in 2015. She has an issue with the car an she has brought it in there an they have made her pay 3 times to fix a problem that should still be under warranty. An yet the problem continues. Why should anyone take there car there to be ripped off. HORRIBLE SERVICE. read more

Sales department was amazing. Dealt with them twice and purchased a car for my husband here. Dealing with the finance manager is another story. Utterly unprofessional. read more

Do not under any circumstances buy a car from here!!! I previously wrote a good review about how great they were. Come to find out they sold me A car knowing very well it had several problems. All of which I have been complaining and bringing into their shop to fix since the day I bought it. They continually tell me it's something other than what it is. It makes a terrible noise that they are trying to tell me there is no reason for/not a safety reason. There for they will not repair it under warranty but gave me a huge estimate of what it would cost for them to fix. I have brought my car in so many times in six months that there is no way they can deny they sold me a lemon. At this point Jerry, Brian, and Brian have all stopped calling me back for almost a week now. I have contacted a lawyer whose brother is a mechanic and has looked at the car and confirmed what the issue is and the reason they won't fix it. Which is they don't want to pay for it saying it is wear and tear issues. How a car that came this way ( 6 months ago) has wear and tear and is not covered under warranty is beyond me. I am taking legal action and warn everyone out there to stay away from them. They will give you a whole song and dance about buying a used car from them because they stand by what they sell you by fixing any issues through warranty. Until it happens and they say it's not a safety concern or wear and tear. BUYER BE WARE. THEY ARE TERRIBLE. AND WORST OF ALL SCAM ARTISTS. read more

What a great and amazing experience it was purchasing a vehicle, being a young woman I was always nervous about stepping foot in to a car dealership alone, never mind purchasing a car. The gentlemen here at McGee Chevrolet made this possible! Their enthusiastic, caring, and knowledgable service was one of a kind! Thank you so much guys, I couldn't be happier:)! read more

Manny was great to work with. He was very personable and helped us get a great deal!! Would do business again!

My daughter bought a used car from this dealership. The car had some scratches so the sales man offered to order her some touch-up paint and have it shipped to us at the house. Said it should only take a couple of weeks. Fast forward a couple of months later and multiple phone calls and texts promising that "it should be in in a few days" - still no touch-up paint. Don't promise something to someone if you have no intention of keeping that promise. Also, a follow-up call to the Manager has gone unreturned. If that is the way they treat their customers after they make the sale, then potential customers should be more cautious and get everything in writing, even if it is something as small as a bottle of paint. read more

So disappointed with this dealership, and it's service center. I've purchased two cars from this dealership thinking maybe the terrible experience I had during the first purchase was just an infrequent coincidence. I decided to give them a second chance because they usually have an attractive selection. However, after purchasing a "Artic White" Mercedes GLK 350 from the dealership, I soon found out why I'LL NEVER PURCHASE FROM MCGEE CHEVROLET IN RAYNHAM AGAIN!! For starters, the customer service is horrendous. The salesmen lie about the duration of maintenance services (oil changes, tires rotation, Inspections) to persuade the customer, so if you're going to make a purchase from this nightmare of a dealership, be prepared to deal with these cons. When my car was delivered to me on the day of purchase, my car was disgusting, lacking the thorough delivery clean every respected customer deserves. There were streaks everywhere from using dirty rags on the " Artic White" body, stickers and adhesive marker everywhere. The car also looked like it hadn't been vacuumed. Disappointed with the service yet excited about my purchase, I drove my car directly to Newport Auto Center ( a Grieco dealership) for immediate cleaning; not before the sales manager telling me my registration would be ready in a couple of days. Before my first scheduled maintenance appointment, I noticed a Fog light went out on the front passenger side of my vehicle, along with a broken door panel that I mentioned at purchase. Not only did McGee charge me for the broken fog, they added the inconvenience of setting the date for my door to be fixed a month out, only to inform me that they didn't have the part upon my return. When the 2nd day came for my door to be fixed, the tech assigned to my vehicle, broke the door, and the seat adjustment knobs, further setting back the time for my car to be fixed. During my second scheduled maintenance, the service tech overfilled my oil causes multiple malfunctions with my car. I spent a month having my car towed to my local mechanic 2 or 3 times. check engine lights, coming outside to my car not starting before work multiple times. I didn't even want my last oil change. I couldn't believe it. after a month of stress and hundreds of dollars at my mechanic, I was low on funds one day and decided to use my last oil change at McGee. I was furious after find black oily boot prints on my tan carpet, with matching motor oil fingerprints on the leather seats, and door panels. When I brought it to the service department's attention, they were rude and unprofessional, behaving as if I committed some sort of foul for calmly bringing it to their attention. My final straw came at almost a year when I finally remembered that they had never given me my registration. Since my car was inspected on site (which I also don't suggest) I forgot since so much time had passed( Luckily, I wasn't ever pulled over). I've purchased multiple cars in my life. This is by far my exceedingly atrocious car buying experience. MGgee are collectively( Sales, Service, Finance Department) the worst Team I've ever had the displeasure of doing business with. I don't even like driving passed their lot thinking what they do to people. I heard numerous hell stories. I will be starting an open forum on all social media sources for anyone who's had poor experiences with this company. I will also be educating people on how to submit their own reviews so countless car buyers are spared from the same mistake we all have made shopping at McGee. read more

The worst experience I have ever had shopping for a car!! We were imprisoned in old school, hard sell hell for over two hours. They did not listen to anything that we said regarding our budget, our needs or wants. After the salesman gave us the price of the car, which was way out of the ballpark, we declined and were ready to leave. He insisted we talk to his manager, who continued to bully and harass us. That wasn't the end of it. Two other "managers" followed! Why didn't we leave? They took our keys to check out our trade-in and would not return them to us! Needless to say, we were way too polite, but we certainly learned our lesson. We would never purchase a car from a dealer who employed rude, arrogant bullies. read more

My complaint filed with the Massachusetts Attorney General's office on 6-2-17 says: I entered into a contract for McGee to sell me a 2015 Chevrolet Traverse for $25,000, plus taxes ($2031.84) and fees ($398 doc., $72 reg., $26 title). They collected a $500 deposit from me. I was waiting for them to set a time for the purchase to close. Then they called me and told me the car was damaged when they were moving it to be cleaned, so they wanted to cancel the sale and return my deposit. I initially agreed on the telephone, but then I got suspicious and asked them for a photograph of the damage. They never responded. Now the car is listed for sale on their website for $28,988. I would like specific performance of my contract if the car is not damaged. I have read that your office entered into a consent decree with McGee to stop deceptive marketing practices and made them pay a fine of $225,000 in 2012. If they are violating the consent decree, they should pay a fine in addition to fulfilling the contract. Tom Hutton 202-244-9235 read more

Jason Brown is an excellent salesman. He is professional, knowledgeable and hard working. His skill set includes understanding where I was coming from as a customer and then working to deliver an offer that met and exceeded my expectations. He did just that. I also have to say that Sam Williams was able to use his knowledge and experience and communicate it in such a way as to help me understand and feel confident that the choices I was making with regard to the purchase were sound. Michael Camara was the first person to reach out to me via e-mail - excellent customer skills. This really is a good team of folks as a second salesman, Michael Sylvia, stayed after closing to travel to a secondary location and bring the vehicle back to the main lot for my viewing. Thanks to all. read more

While my truck was in for service for problems that I have been in multiple times for. ie. radio, vibration, hard start, etc... My truck was hit by something leaving a dent w/ white paint on it, very very upset. Not satisfied at all!!! read more

My sister and I had a horrible experience at McGee. We came in looking for a specific car, priced online for ~$15,500. They had us test drive the exact same car, but tried to sell it to us for ~$10,000 more. We told them the amount we could pay monthly and didn't have a down payment, just a trade in. They came out with an offer of +$200 above what we could afford monthly. Like really?? Are you deaf?? We sat there for 5 hours waiting for them to "run the numbers". We finally had enough and said we'd leave to think about the newest offer. Asked for the keys back to our car we drove there in.... and no one could find the keys. Are you serious?? First they were just misplaced, then they were accidentally taken by the person who looked it over earlier and they were on break. Then after waiting a half hour for them to come back from break, they weren't back yet, they had apparently gone to Walmart down the street and would be back soon. They suggested while we were waiting that they crunch more numbers for us. My sister left and walked across to another dealership, while I waited for the guy to come back from Walmart with the keys. Almost an hour later, my original sales rep, who has been standing in the finance room yuking it up with other sales people, pulls the f@&$ing keys out of his pocket and comes over like, are these the keys? WHAT?!? I grabbed them from him and took off. Unbelievable. They held us f@&$ing hostage. DON'T GO THERE!! They will jerk you around and waste your time. The sales people are "so nice", but the finance people are aholes that jerk you around and waste your time "working the numbers". read more

I don't find the service element of McGee Chevrolet an efficient and pleasant experience. When you drive into the dealership, it's not clear where to go for service and there are never staff on hand to guide. There's a lane, which always has multiple cars parked in it, but no sign of activity. The first two times I came, I sat in my car for 10 minutes waiting. In the end I realized I had to go in and find someone. The last time I came in there was a food truck parked in the service lane and I had to go and find a space to park elsewhere. The waiting area is small, and squashed into a corner of the the main dealership. Staff typically don't take any time to confirm details of your appointment or findings. I just get the standard 'you're all set'. You could learn a lot from Boch Toyota South in N Attleboro. read more

We are happy with our new car, and the actual buying process was ok. However, the car wasn't ready to pick up when they said it would be, infact the car wasn't ready until 5 days after they said it would be, then we went to pick it up, and there wasn't gas in it, and they had not had it inspected, etc. They told us the dealer installed leather came with a lifetime warranty, only to tell us later that we misunderstood?! We had a few issues after the pick up and getting help from them was difficult to say the least. Reviews on this dealer are poor, but we didn't know that before hand...opps! Do you research on the dealer, not just the cars :-) Terrible customer service, we won't buy from them again! read more

Despite us liking the 2008 Scion xB we purchased and the deal we got, this dealership gets a 1 star rating because it embodies every negative aspect of the car buying process. 1) THIS DEALERSHIP DOES NOT COMMUNICATE WITH THE CUSTOMER OR WITH THEMSELVES. Between our salesman, loan officer, the "Director of Finance", and whoever registers vehicles, they could not return a phone call except when they mistakenly thought we hadn't brought them the down payment. Then, they could leave 4 messages in 6 hours stating "the boss wants his money" like we are some thugs. 2) Our salesman had no knowledge of the vehicle, repeatedly referred to the incorrect model Scion, could not speak to the warranty or even if we needed a bank check or personal check for the down payment. Pretty poor for a "Senior" sales associate. 3) This dealership does not provide dealer plates if needed - said it was a "Massachusetts thing". This is incorrect because at least 2 other Massachusetts dealers we have been to in the past do this. 3) The "Director of Finance" could not access locked records nor communicate with other loan officers when he takes a down payment one of their vehicles (see "boss wants his money" comment above) after telling us to bring the down payment down a day early. 4) It took a yelling match with a "manager" to get them to register our car (after the first "manager" did not call us back). At first he asked what our problem was, because he mistakenly thought they had 21 days to register the vehicle (according to ridmv.gov, out of state dealers have 72 hours to register a car). He then did not believe us when we said we spoke to the appropriate people and any issues with the registry had been resolved. We had to find these out on our own because the dealership failed to tell us that there was any problems. Finally, he ignored our question about why his dealership would not contact us. He was more concerned with yelling at us than listening. Overall, this dealership lacks the trustworthiness, communication skills, and simple customer service skills to ever be considered for the vehicle purchase in any capacity ever again. I would recommend avoiding them at all costs. read more

RUN AS FAST AS YOU CAN AWAY FROM MAGEE! Do not purchase a new or used car from this dealership! It is nothing but a crooked dealership, preying on those who have no clue about the way they do business. We agreed to purchase a used vehicle and was told the payments would be $180./mo. When we went to pick up the car.....the payments were now $280./mo. They said they hadn't added the interest when they quoted the original payment. We cancelled the deal and asked for our money back. They replied a check could not be given to us until the manager was there to sign. We returned the following day only to be told the manager was not in and they had no idea when he would be in. Two days later, we tried to get our money and now were told "you need to show proof we cashed your check!" Why was this not told to us 3 days prior! They are a bunch of unscrupulous people! Be smart, and don't even give them the time of day! read more

The service department did their job very well. I am very disappointed and disgusted by Richard and the lies that he told my husband and me when I purchased my car last May. He sat in his chair and lied to my face about what would be covered on an extended warranty (if your heated seats stop working, they are very expensive to fix and you would want them covered) that he said was needed with the type of vehicle I was purchasing because of all the electronics and all the miles he knew that I drove. And then of course when Don asked him about this he had no memory of the conservation. I feel as if he has taken advantage of me and that is just not right especially after this was the second vehicle that was purchased at the dealership within 10 months. I will never purchase another vehicle from McGee again and if ever asked I will be giving my opinion as to why. If your sales people don't know what exactly they are selling they shouldn't be selling it or at the least they should be asking someone what exactly the product is. Sincerely a not so happy and will never again former customer, read more

DO NOT GO HERE! I have never been treated so crappy before in my life, they are pushy and rude assholes especially the sales manager! I will never step foot on that property ever again and half of there trucks are junk. I'm disgusted with the way the dealership is run. I wish I could give negative stars! read more

I recently purchased a new vehicle at McGee. My experience was perfect. The price was right. The salesperson Mike was a professional. The manager I spoke with, Brian, did a great job of explaining the numbers. Buying a new car is not something most people look forward to but McGee made it painless. read more

Purchased a brand new Silverado LTZ Z71 in September 2016, had problems day 1. Truck was back to the dealership 5 (10 days in the shop) for the same defect in the first two months. Got the run around still not fixed 6 months later. Truck sits in my garage un-drivable on the highway (Chevy Shaker-look it up on line). Been dealing with McGee/GM and the Attorney General for the past 3 months. General Motors has a defect in a large number of these trucks and they have no intention to fix it. Imagine buying a $52k truck you cannot drive on the highway. Have spoken to other people that have had this issue with the 2016 Silverado and their dealership replaced the truck - no questions asked. I have an email from the service manager (that has strung me along) stating that they need the truck one more time to correct the vibration in the front axle yet the GM Lawyer is telling the AGO the truck is fine. Trying to force me to accept a truck that shakes vigorously after 45MPH and is really bad after 65MPH. This is my 3rd Silverado Z71 and will be my last. Do not buy anything from McGee Chevrolet. read more

Lots of lies and bad communication on salesmen's part and management did not seem to have any urgency to resolve the issue! Salesman never called for payoff when he was supposed to so I had to pay money out of pocket that I was not planning on using, we agreed upon a 75 month payment term just got my loan info from GM finance at it is 84 months not 75! Part of the deal was to have a spray in bed liner installed I set up with the salesman to drop truck off this past Monday was told is would take a day to do it but when I dropped it off service said it would be 2 days and it is now Thursday and I still don't have my truck back!!!!!!!!! read more

Horrible, horrible, horrible!!!!!! Bought a new car and can not even drive it, WILL NOT PASS INSPECTION!!!@!!!

STAY AWAY!!!!! Sneaky thieves! I hadn't been to a "real" dealership in over 30 years. I wanted to check out a couple of Equinox I saw online and headed to McGee. I was undecided and was basically kept there until I made a decision. (they took my keys and registration for an "appraisal") Bad enough I got a car I really didn't want (my fault) but then they added in "insurance" for four years...without telling me! I went back two weeks later when I realized the amounts didn't add up and was told it was a 4-year insurance plan for dings/dents/blowouts/windshield etc. I cancelled it. I was not told anything about it when I bought the car. At the time I signed the contract, I asked the finance manager, Brad, what I was getting for my trade in. He said $300. I knew I could get more on my own, but didn't want the hassle. Low and behold, I now see they gave me $1.00...again, not telling me that's all I was getting! Very deceptive practices at this place. Now the $880 "insurance" I cancelled is coming off the loan amount but had they done this correctly, my payment would be much less than it is. Now, I'll be refinancing immediately. I definitely won't buy from them again. If you go, BE SURE TO READ EVERYTHING CAREFULLY. I did not, yeah my fault, but I guess I assumed they weren't the scum bags they are. read more

Went Yesterday to buy a new Silverado - worst mistake ever. Could go on and on about all of the problems but please do yourself a favor and stay away. I have bought 5 vehicles in the past few years (lots of kids) and this was the worst experience I ever had with a dealer. read more

McGee is an absolute JOKE of a dealership! I wish I had read other reviews and done my own due diligence before shopping here because my experience here was ridiculous. At first the salesmen will seem very nice and helpful, but do NOT be fooled. We agreed on a price and work that would be done to the truck, however when It came time to sign the bill of sale the price changed! Luckily I caught it before I signed anything, and they blamed it on a "typo". This "typo" almost cost me $2,200! When i came back to pick up a few days later, NONE of the work that was agreed on had been done to the truck, and in addition to this they gave me the wrong plates! I needed commercial plates and they gave me normal passenger plates. I was told to come back in in a few days when the RMV and service was open and they would get everything squared away. I come in like told and the manager on duty refused to do the work! I was sworn at and told to leave. Needless to say the plates did not get taken care of either. BRING YOUR BUSINESS SOMEWHERE ELSE !! read more