Ceaser was super cool and very accommodating. Trailer worked great for us. Thank you!read more

Thses guys are fantastic to work with. My schedule was continuously floating, and they came…read morethrough when I finally had a free weekend to get my vehicles moved from Merced to Santa Clara. Both my Monte Carlo SS and GMC truck were not working, but this didnt bother then at all. They easily loaded and unloaded both vehicles without any mishaps. They were great with communication about the move and I'm 100% satisfied with the service they provided. Great pricing as well. If you need to rent a trailer, or need someone to move your vehicle, give these guys a call!

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

TLDR, The big lazy guy rolling around in an office chair instead of walking, doesn't know what he's…read moretalking about and is extremely condescending... doesn't seem to care. Consider somewhere else. I called a few places the day before inquiring about a single axel tilt bed equipment trailer. I had a couple local options that had similar prices and a trailer in stock, but my family and I have rented from Cresco a handful of times over the years so I decided to go with them first. I recognized the voice on the phone and have worked with him before, a very nice and helpful gentleman. He told me they only have a single axel in stock which was capped at 4K lbs. No problem, this isn't the first time I've rented a trailer for this purpose, so I knew that with the battery conversion, my lifts gross weight is just around 2,800.. with a typical single axel tilt trailer, around a combined 3,400lbs. So, I make plans to pick up the trailer in the morning. I show up at 8am inquiring about the trailer and unfortunately the guy on the phone isn't there. The two guys in the front office ask me about the model lift I have and what the lift height was. Knowing these guys won't know my lift because it's an older rare brand, I respond "it's a standard size 3k gross pound scissor lift", and the guy sitting in the chair asks again, rudely, "what's the MODEL of the lift". I get it, height generally dictates the weight, but this isn't always the case. So I give it to him and it clearly doesn't register. The other guy heads out to check out my car, while the other larger fella who can't be bothered to stand up, interrogates me more while he rolls about on his office chair. "No, you're going to need a dual axel...". I explain that's not correct, their 4k cap trailer will be fine because I'm well under 3,000 lbs and the right size. The other guy comes back in and tells the lazy fella that I have a "4x4 Crosstrek", prompting the big guy to say, "you need a 1/2 ton truck, you can't tow with that". I don't know where this guy gets off thinking he knows what cars can tow what.. but my Crosstrek is rated for 3,500 lbs, manufacturer specifications. Meaning, not only can I tow this trailer fine, but I can even tow it loaded with my lift, if I wanted. I explain to the lazy big guy, "I'm just picking this up now and will be hooking it up to my truck when I get back..." he cuts me off and says, "doesn't matter, your car can't handle the weight, we're responsible if you crash, it has to be a 1/2 ton truck or larger, that trailer has surge breaks". First, BS.. these guys bare no responsibility for any crashes I cause and their contract and insurance waiver makes sure of it. Second, I of course don't expect them to break their rules, but the fine print in their terms specifies tow capacity, not the size of your truck. So I ask him calmly, "where does it say '1/2 ton' and not weight cap", he cuts me off again "doesn't matter, your brakes can't handle the trailer, the trailer has SURGE brakes.. do you get that, it has SURGE brakes.. your car doesn't have the power to stop it", I asked him to please not talk to me like I was stupid. The problem is, this lazy bumpkin doesn't understand that my car is much more capable stopping with its 4 wheel oversized disk brakes than most peoples 3/4 ton pickups which have weak drum brakes on the back. Again, I'm only towing an EMPTY, 1300lb tilt trailer with my very capable "4x4" Crosstrek. I don't even owe it to them to tell them what I'm towing, since I'm fully responsible. He repeats, "you need a 1/2 ton..". It was clear this wasn't a discussion, just wasted time in a condescending tone. I finally had enough of this guys rude attitude. I've debated him because he is wrong, but I've been polite up until now. His ignorance is messing with my plans and he's being extremely offensive with the way he's talking to me. So I throw it back. "You know what, ufck you guys. you're making things up and you're being extremely rude and talking to me like I'm stupid." As I walk out to take my business elsewhere, I turn around at the door, look straight at the big guy, still rolling around instead of walking, and repeat, "you are a very rude person". This is where I make a promise to myself to leave them a review. He responds, "good... good.. .. I LOVE it!".... What a prick! Well I hope you love this review too. This guy has literally been here since the age of time, quite possibly the manager.. he clearly doesn't care anymore. I leave and call their local competition. Same trailer capacity, same price. I show up, hook it up and head out without the grief given to me by Cresco. It only threw off my schedule by 2 hours, all because of this extremely rude, complacent, lazy old fart that thinks he's smarter than his customers. Never again, and I'll make an extended effort to discourage anyone I know from renting here. Every single customer turned away by this is well earned.

So glad I found this local gem! I will be coming here rather than Home Depot now! I rented a Honda…read more7,000 inverter generator and absolutely loved it. The price was reasonable and it did the job (had a whole live band playing all night!). I will keep these guys in mind for my next event and 100% recommend. Bonus: you do not have to worry about gas they take care of it!

Go to Maurice Dosso he's the assistant manager. Penske truck gives you reasonable rates if you have…read moreyour triple AAA membership. Super reliable spot. Every time I book here they always have the trucks I need. Maurice was a chill guy and is flexible with the rentals, just always ask questions he will have the answer to it.

Horrible experience. Representative "mia" has a really bad attitude. Rude when talking to customers…read moreand she likes to ignore you. I came to drop a truck for a service it was my first time and I asked if I needed to do something else before leaving and she said no. Went back to pick it up later and she flipped telling me that I was supposed to sign up on a computer to tell them what was needed. Keep in mind that when I dropped it off she told me that I didn't to do none but drop the key. Also saw her give attitude to another customer next to me. Kinda crazy 2 customers at the same time

Good deal and good van for 1st trip ever. Supportive and…read morefriendly staffs. This is a good van for 5-6 people to enjoy a long vacation.

Jayden, ​easy check out, Super fast.. great job. Look…read moreforward to coming back for my RV needs . Price is Right service better

The workers there were very friendly and knowledgeable. We needed to rent a multi-purpose scaffold…read morefor a special home project and we could not find any other places with the type of scaffold we needed that could be built on stairs. The staff there spent a lot of time with me patiently showing me the various scaffold parts so I could make an informed decision on if that would work for my project and also what to expect when I put it together. They also offered delivery and pickup for an extra fee. The only part of the experience that was not as ideal is the staff member who helped me with the initial pricing and estimate forgot that delivery on the weekend (which is when I had delivery scheduled for) was more expensive than what he quoted me. I got estimates clearly stating a certain total price for the project, but afterward got charged extra. When I called to inquire, they said their policy was weekend delivery cost more and my initial estimate included their weekday delivery rate, not weekend, and they couldn't honor the weekday rate they quoted me in the estimates they had given me.

Great staff , that always take care of their customers in a timely manner. My go to shop when I…read morehave to rent skid steers.

Rented a motor coach for a week with them. Great experience and would use again. It was my first…read moretime operating one (I have owned a travel trailer in the past), and they walked me through how to operate it safely. 500 miles later I felt really comfortable handling it.

Not a broad selection of rvs and trailers and a shifty hard sell male staff…read more I hope they do better in the future

Hello fellow movers just a word of caution regarding this location unless you dont mind being…read moretreated like you are a piece of trash blowing through their yard... Customer service here at this location is the worst I have ever seen out of any U-Haul center I have ever been to... If could rate lower than a 1 star.... I certainly would. Due the recent passing of a close family member we were tasked with furniture and miscellaneous clean up and with the need of a larger vehicle; a small U-Haul cargo box truck was the perfect solution. Upon arrival at the facility, all the parking spots were taken except for one which was too small for our vehicle. Since we were only going to be a few minutes to pick up our truck; we decided to park in front of one of the U'Haul vans real quick to run in and grab our keys. Before I could press the button on the remote to lock the car; some big bald guy came running out of the store front yelling at us in front of other customers "Hey! You can't park there! You need to move your vehicle NOW and not park in front of that U-Haul van!" Im pretty thick skinned but when customer service is not your thing, YOU sir should not be a customer facing employee talking to your customers like that seeing is that we pay for your paycheck. If you hate your job that much or if it stresses you out that much, go find another one... Simple fix. The young lady at the counter was very pleasant with us and actually treated us like customers but AGREED with us by saying "yeah, he is a little rough" when we were expressing our concerns about how he treats customers and how absolutely rude and ridiculous he was... A little rough? The van we got had a 124,000+ miles on it... smelled like death and the gas mileage was horrible, we drove less than 10 miles and used 1/4 tank of fuel....Crazy! Needless to say, we will not be back to this location. We will give our business to Home Depot next time we are in the need of a trailer or truck. Trucks are are a little more but trailers are by far a much cheaper rental with better customer service. You'll thank me later.

I've rented here many times over the years. I always get great service and the equipment is in…read moregood condition. I rented a trailer recently and once again received great service. I especially appreciate the extra help I recieved from Isaiah who helped me unhitch the heavy trailer in the dark.