Great quality services, would recommend. Found mold in my house and they took care of everything…read morevery effectively! Drake was super nice and helped out with any questions I had

We had mold damage in our home and called save pro restoration for help. They did an excellent job…read morefrom start to finish, They explained the entire process from start to finish, and made sure everything was handled properly, We were very impressed with their work.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

When we had an issue with a water leak causing mold in our walls we got estimates from multiple…read morepeople and companies. From the first time we met Nima Atighetchi of Servpro, we felt he was knowledgeable and cared about our home. He explained to us the process, the likely length of the repair and how they would protect our environment. Before we even got the quote for the job, we wanted to work with him. When we got the quote we were happy and went with ServePro and Nima's team. It was a great decision. The job was done very well, they made sure to minimize the impact on our use of our home, and they were extremely focused on the cleanliness of their work. We would highly recommend them and if we had any other issues in the future, we would go right to Nima to handle it. Definitely a 5 out of 5 star experience!!!

No body likes it when water damage happens in their home, but it's good to know that Servpro is…read morethere to help fix the situation. After the recent heavy rains, water got into the wall down to the floor. Unfortunately I was not aware of it until a musty smell started to permeate the closet, and then I noticed the wall was moldy and a bit damp. Servpro, specifically Nima, came out assessed the amount of damage and their team was quickly out and on it. The damage was more than expected but they did their best not to disrupt our lives. When requested, recommendations for asbestos testing and contractors where given quickly. Since all water damage was by rain storm and an old roof, we knew the insurance company would not cover it, so considering all this was out of pocket, the price was within range of everyone else. Overall very professional and worth it when the emergency occurs.

Jason was so beyond helpful , reassuring, and knowledgeable about the mold in our apartment . He…read moremade a what's supposed to be stressful experience and good one and can't thank him enough !

770 We called and they came out the moment we called . We had an emergency, and they showed up…read morefast, handled the situation and truly saved us from what could have been a much bigger problem. There're our go-to water damage company. Thank you, Celso, for taking such good care of us.

I called Merco to help remove mold and come see my bathroom. After chatting on the phone he helped…read moreme purchase what I needed for my minor mold issue right from Home Depot and walked me through how to repair ON MY OWN since this was such a small job (based off photos I sent). What a stand up guy and way to do business. If you need an honest mold repair who is willing to help YOU this is the company to call. If I ever need a larger job I will call them!

Seems like every time I turn around this year something else breaks in my 20 year old home. Most…read morerecently, the pipes under my kitchen sink came apart. I'm not sure how long there was a leak, but I was fearful that mold would result. Dry Pro was able to come to my house the next day and begin work immediately. Thankfully, the damage was contained, and they were able to remediate the mold and repair the water damage to my cabinet within 36 hours. The tech, Bear, did a great job. I will definitely call them again if I ever have another issue like this one.

Crew did an amazing job drying out a flooded gym - they even hauled out all the heavy equipment,…read moreweights, treadmill etc. This was the second time we used the company, very satisfied both times.

Very grateful for the help! Reached out with a question and got a quick, professional solution…read more Everything was clear, efficient, and handled with great attitude. Highly recommend!

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.