I came here with a party of four & we had a reservation & upon arriving we were seated immediately which was good. They do have coat check if you don't want your coat in your seat with you. Now the location is small, but one might view that also as being a more intimate setting, but friends , family etc all would be fine here. There was one bartender & the service was slow, so I think having two bartenders especially on a weekend would be helpful to speed up the service. My table ordered some food which consisted of lollipop chicken, prawns, asparagus, steak, truffle fries, sliders, deviled eggs & a charcuterie board. The food was good & expect to pay moderate restaurant prices not bar prices. The food came out in a fair amount time which was probably due to most people don't order food here, or at least when I came, I didn't see anyone else with food. Now to the cigars. You can bring your own cigar, which two of us did. They do charge $15 to cut it, however that is waived if you order one of their cigars. They didn't have the Montecristo cigar, which was disappointing for my sister in law, but she tried something else suggested & liked it. Our waiter stated to us they were just filling in for someone & wasn't the person to explain the cigar menu (this was our first time here) but they will have someone come over. The person who came over was the bartender & although he was very nice & personable, while explaining to us, I don't think any drinks were being made, hence my prior comment, having two bartenders. We noticed once we started to smoke our cigars the service got better, which is interesting. We had about 2-3 people check in with us asking if we needed anything & they were more attentive. I get it's a cigar bar, but we actually spent a bulk of our money on food & the service should be consistent & the same across the board, regardless of what you're ordering. Overall the atmosphere is laid back & chill which is what I like. They do have TV's (no sound wasn't on I believe because we were right under a tv) & was playing the football game. They also have some music playing low in the background. The noise level is moderate so you might hear the person next to you conversation, but it's not bad. F.Y.I I'm updating this part a few days later because the transaction just cleared & they charged my party card more than what was listed on the receipt. Smh the same amount we tipped in cash was the same amount they overcharged. I'm not sure why that is but the bank will have to sort this out now & my rating for this location has changed from three to one stars. I'm not sure why they would overcharge & not honor the amount on the receipt. read more

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My first time in New York and the best experience was with Merchant Cigar Bar. John and Andrea were every bit of fantastic! John's personal connection with each guest was very welcoming. Their commitment to providing excellent service was top standard. The ambiance, music, clean and well-maintained lounge was my vibe. Anytime my friends, family, and I are in New York, they have our visit. Thank you!! read more

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Walk in and go downstairs. I Went all by myself and LOVED it! I told the woman that I would need a few pointers because I don't smoke cigars and she helped me and service was attentive without being overbearing. I highly recommend bringing your friends here and just socializing for hours. They have a great selection of cigars and drinks. Really enjoyed the asparagus. My recommendation would be to have more of an extensive menu and include vegan options like a beyond meat burger and a mushroom pasta or something in line with that...also, more dessert options would be great too. Overall, Such a good time. I will be back! read more

Merchants Cigar Bar - Cigar Bars Near Me - New York, New York

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Merchants was an awesome time, and a very nice spot to relax for my buddies bachelor party downstairs in the bar/lounge area. I made a reservation on OpenTable for 8 for 9pm. We were still at dinner by 8:15 so I called to let them know we would be running a little late, they said no problem. We show up and walk down the really new and brightly lit walkway, after stepping through the ropes and stansions downstairs to the check in area, and was greeted with "we were expecting you" They had a whole area right in the front reserved for us and we sat down to relax. We had impeccable service from all angles. The manager, Kate, was very sweet and knowledgable about the products, offering to cut the cigar to your liking, offering drinks of any kind, and being attentive to anyone there. We enjoyed ourselves and happy to have refills on anything we needed, ice water, sparkling, food recommendations if you're hungry, and felt 0 rush at all. Brand new and wonderful staff, highly recommend! read more

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Well they need to update it ( perhaps new couches). There was also a mildew smell the last time I went. Other than that the food was good. read more

Merchants cigar provides an array of handcrafted cocktails. (Smoke em if you got em - my favorite). Great cigar collection to choose from. The ventilation system allows for a comfortable eating experience. If you do choose to dine the menu is simple and to the point. The lobster rolls are a must and the black truffle fries are to die for. Amazing and attentive bartending and wait staff result and great service. The couches are a bit too low for me but very comfy. read more

Really cool spot! The cocktails were amazing. Huge selection and they all looked unreal. I had a blackberry one that was so delicious!! They seemed to have a wide variety of cigars that may boyfriend enjoyed looking through and picking one. He liked the one he picked. Came with a piece of cedar and matches the light the cigar. Super cool. Only sort of odd thing was the ambiance. I wish they played music instead of playing the sound from the tv. Maybe it's just because we were there a bit early. It wasnt busy at all on a Friday night at 8pm, no idea why it wouldn't be. Looking forward to bringing others here. read more

Merchants Cigar Bar - Cigar ash tray - Cigar Bars Near Me - New York, New York

Great atmosphere for a date night or chill night with friends. Amazing selection of cigars and top notch whiskeys and scotches. They have my favorite whiskey its the japanese Santory Whiskey Tori. Their food is also amazing. Chicken lollipop, lobster sliders and beef sliders are the go to! Will definitely go back and enjoy a cigar or two!! read more

Came here during restaurant week & enjoyed my dining experience. Our waitress was really sweet- our food could've been warmer but I enjoyed a few of the dishes. The deviled eggs were good to me but my partner wasn't a fan. I enjoyed the steak with the mash- it was well seasoned & tasty, however the dessert could've been better. We also smoked a cigar there & enjoyed the lesson on that as well. It was an overall good time & I would come back! read more

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My Son & I visited Merchants Cigar Bar love the atmosphere and the Clientele, we love the premium aromatic cigars of the house along with a unique Super Cocktails prepared by the Manager-Bartender. We were supposed positively by the High Gourmet Food we enjoyed: THE CHEF BURGER and Plate of Cheeses with fina meats, THE SWEET SPICE BACON SLICES we're fenomenal and professional service was immaculate. We would like to Thank The Manager Devin and The Other Managers. All Fantast. We will be back ASAP. JJ MEDINA read more

Merchants Cigar Bar - My Son and I !!! - Cigar Bars Near Me - New York, New York

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We came here last night for Restaurant Week and it was amazing! The vibes are so great and the food is even better! We started off the night with some of their drinks: Margaritas and Whiskey. We then had the ricotta cheese dip and prosciutto with some bread. I definitely recommend the prosciutto! For our main course we had the skirt steak which came with a delicious sauce and some mashed potatoes and asparagus. We also had the lobster ravioli and there was so much lobster! We ended the night with their chocolate lava cake and peach cobbler which were both so yummy and melted in your mouth. They have an influx of cigar choices and the lady really helped choose one that was appealing to our taste. read more

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7/26/24 9:30pm Party of 5 After reviewing and looking at photos of numerous establishments, I selected this restaurant/ lounge as the perfect location to gather my guys to formally ask them to be Groomsmen for my wedding. I've recently been visiting various cigar lounges so when I shared with other gentlemen this venue, there was much anticipation. I'm typically excited to write reviews but this one, I'm highly disappointed with. Things were off from the moment we walked in. We were a party of five, I wasn't asked if I had a reservation until after the hostess pointed in the direction where we would sit. As we approached the table, the hostess, who was behind us, realized the table was not ready. He walked in front of us, announced that he needed to clean the table before we sat down, and proceeded to clean it in front of us, as we stood there waiting and watching. Once seated, we waited about a half hour before anyone came to our table to serve us. Eventually, someone showed up and took our drink order. We ordered a bottle of wine and wine glasses were filthy, a mix of water stain and dust on the glasses. The waiter removed the dirty glasses after noticing their condition. We waited an additional half hour for him to return with clean glasses, leaving the bottle of wine open, on the table uncovered as he left with cork, with no glasses. When it came time to ordering our food, we gave our order to the waiter. 20 minutes later another guy shows up and introduces himself as our waiter. He then tells us, he's our actual waiter, but the other guy was assisting him as he was busy eating. He follows up by repeating the order we gave to the first guy who we thought was our waiter. He said he wanted to ensure everything was accurate before he put it in... 20 minutes after we gave our order the first time. I was at this point completely embarrassed by the experience and had to immediately apologize to my group. Once our food finally arrived, everything looked great except for one of the ribeye steaks which was practically 75% fat. We couldn't believe they would even serve a steak like that. At that point, we requested the manager. I don't recall her name but she was super helpful and accommodating and the first and only professional staff member we encountered that night. Before even speaking to us, she noticed the steak and immediately apologized. She quickly resolved the issue. The meal otherwise, was impeccable. This venue has immense potential. The ambiance, food and drinks are all slated to provide a classic New York cigar lounge premier experience. It is so unfortunate that the staff do not maintain and enforce the level of quality customer service, a place like this should have. I literally witnessed a couple walk in, very well dressed, take a look around, stand there for a few minutes unacknowledged by any staff, and walk out. I hope the manager has enough authority to make the necessary changes that need to be made to ensure this establishment has right reputation. Food: 3/5 | Service: 1/5 | Atmosphere: 5/5 read more

Excellent experience.. the best customer service.. It is pricey but well work it. Will be back again read more

Merchants Cigar Bar - Cigar Bars Near Me - New York, New York

Finish your night with a drink and a cigar . Good music cozy leather seats . With the cigars it is best to ask for a pairing drink. For a exclusive experience. read more

Merchants Cigar Bar - A house cigar paired with a nice drink recommended by merchants Cigar bar - Cigar Bars Near Me - New York, New York

Merchant is tucked away downstairs with a pretty discreet sign on the corner of 62nd and 1st. Blink and you'll miss it. It's atmosphere includes low lighting, projector screens for the game, and an assortment of tables depending on how you want to spend your night. They have a full bar and a food menu too if you want to take advantage of the entire experience. My partner and I were newbies to the cigar culture, and decided it would be best to save them for our dessert as we were pretty hungry. We ordered the ribeye steak and the lobster mac and cheese with a side of truffle fries. The food was pretty good, albeit a little pricey. They also had an extensive list of cocktails; the Harvest Moon was a winner in our book. We explained to our waiter our lack of cigar knowledge, and he recommended that we go with the Classic minis to start and see how we feel after. The minis were much smaller than the big guns we saw other people smoking, but were a nice starting point. The service couldn't have been better. We ordered a Chartreuse to sip on after we finished our cigars and the bartenders came out from behind the bar to let us sample a very rare bottle of their own private Chartreuse that they got from France. They definitely made us feel special! TLDR: I'm not a regular cigar smoker and Merchant did not turn me into one, but the experience was very pleasant. read more

Great place very cool vibes bar tender and waiter were great and very attentive would go again

I went to merchants, cigar bar and lounge on a very cold day with my friends and we were able to purchase some cigars and sit downstairs. We ordered sliders with french fries. We also ordered drinks. The ambience at this restaurants is very elegant and the crowd was very diversified. There were Young bachelor's hanging out, watching sports and loud with excitement. There were a couples on dates. There were also groups of friends hanging out. My friends and I were just having a last minute evening out and we enjoyed the space and the ambience. When you walk in to this establishment, the person by the door offers to check in your coat, but you can take it with you if you'd like. The bathroom is pretty clean. I do recommend this restaurant but it's good to be aware that it is a cigar lounge and it smell very smoky as one would expect from a cigar lounge. read more

The food was delicious. The service was amazing. I definitely enjoyed my new found family my new favorite place. The ambiance is ecstatically pleasing.. John & the amazing bartender pictured above went beyond my expectations.. Thanks again and she can sang.. read more

Merchants Cigar Bar - The high roller experience.. - Cigar Bars Near Me - New York, New York

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We had the best experience! The bartender did a fantastic job matching us with the right cigar and made the best drinks. He even made me like Mezcal again. I wish it had more of a men's club vibe because it feels a little clubby, but you'll forget after your first perfectly paired bourbon. read more

Came here lastnight (Saturday) at 1:15am. It wasn't very packed but it's ok they close at 2am . I didn't get a chance to try the cigar this time however the service that Jared provided;Top 5 customer service and engagement. He greeted us ladies and catered to us. He started us off with shots of 'the brooklynnite' apple, honey and rum based. So delicious. We will be back to try the cigars,food and just hang with Jared. Great energy and vibe in this spot. You enter it through the downstairs of a bar, cute hideaway. read more

Really disappointed, I waited 20mins just for wait staff to ask me if I wanted to order. The only thing, I liked about the place was the deviled eggs. The service sucked!! read more

Merchants Cigar Bar - Deviled eggs were good - Cigar Bars Near Me - New York, New York

Love this place! I booked an experience to celebrate my 30th birthday with friends. I reached out to the establishment's event coordinator month's in advance to plan an experience for 15 people in June. My party size went down to 7 by the time of my event and the experience was still elite and relaxing. Two to three of my party were pros but the rest of us were first time cigar smokers and it was dope. Will definitely be back for date night once a month. read more

Merchants Cigar Bar - Cigar Bars Near Me - New York, New York

Went here a couple Wednesdays ago, great to see Andrea as always. I'm originally from Texas, but I always come here when I'm in town. Her old fashioneds are a classic. Had some nice chats with the young curly haired gent as well, he's a sweet boy. Will definitely return whenever I am in the big apple! read more

I...don't know where to begin. I'll start with why I'm giving this place 2 stars. The food (once it came out) was pretty good. Seasoned well, not overcooked, and leftovers were even good the next day. Now that we have the pleasantries out the way... Customer Service: - Staff's knowledge of cigar's: Location: Cleanliness: Prices: Cigar variety: Cigar availability: - Ease of settling your bill: - - - Yes, multiple negative stars. Customer service was absolutely terrible. We had a reservation and arrived on time. It was for my wife's birthday. They sat us immediately but that was the last we saw of anyone for almost 20 minutes. We should have walked out then but she wanted to go to cigar bar/restaurant and we were already there. It was 4 of us. Our waiter, although friendly didn't know anything about anyone or anything. We had questions about the food. He had to go to the kitchen to get the answers. We asked about substitutions due to allergies, he had to go back to the kitchen for the answer...and did I mention he was also waiting on other tables and for each time he left, took more than 10 minutes to come back? Yuh. Once he put in our drink order, he disappeared again but not really because the place is very small, just not attending to our table. Finally got our food order in, and it took almost 45 minutes for the food to arrive, which was interesting because most people there were not eating so the kitchen wasn't busy, and the reservations are in time blocks of 3hrs. All of the food came at once. After eating we started to check out the cigar menu. Now, we don't claim to be cigar aficionados but the owner was impressed with our knowledge of cigars, whom by the way very nice and had to be called over to assist with picking out cigars because again, the waiter had no training on cigars...in a cigar bar. A lot of the more popular cigars were sold out including the WSC Churchhill, and Montecristos. Disappointing but you can get them at a lot of places. We also came with a few of our own. Took over 30 minutes to get the bill after we requested it. Paid, tipped in cash, as I always do and left. Fast forward to a about 3 or 4 days later, to my surprise, my bill was overcharged by an even $60.00. The same amount that I left in cash for the tip. How did this happen? Why did this happen? I don't know but my advice, check your bank statement after giving your card here. Would I recommend this place? Maybe. If you want to smoke in doors, in a low light, low ventilated, safe place, whereas you don't really care about the food, or drinks; sure come one, come all but if you're looking for a little more ambiance, quick, attentive AND friendly customer service, a place where the staff is well trained on cigars, cigars are typically fully stocked, and better ventilation...check some where else. read more

My girlfriend made reservations for my birthday this past weekend. The place was dope, great decor and ambience. The service was exceptional, from the hostess to the manager and mixologist. I went with the high life experience and it didn't disappoint. The recommendations were so on point it was scary lol. From the info Jared gathered he nailed every drink on the head ! The food was amazing as well! Definitely recommend the high life experience. I'll be for sure returning. Jared you're the man ! read more

Merchants Cigar Bar - Jared is a top tier mixologist - Cigar Bars Near Me - New York, New York

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My Merchant's experience (re)started when they opened up during the pandemic. I learned that they have the best cocktail experience for any place not dubbed a cocktail bar. I saw them boiling down persimmons to make a liqueur...maybe it was persimmons, I don't know it was some off brand fruit. The cigar selection is fantastic. The only thing I would change is I'd try to keep the staffs together longer. In the two years I've been going here, there has been a good bit of turnover - everyone except for my dude Jared. He is the only person I'll just give tasting notes to, and expect a great cocktail. If you smoke and enjoy chill vibes, this is the spot. It's a hybrid between a place you see models barely moving, a trendy hotel club, and a piano bar, sans piano, replaced with downbeat and r&b classics over dance beats read more

The food was alright but it was overpriced in my opinion. The steak was tender which made the meal decent. We order the steak, lobster mac and cheese and asparagus and we actually split the meal with 4 cocktails and our total was $187 before the tip. The ambiance was nice but the cigar option was limited. read more

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Awesome food- really good ribeye steak, and also they had great cigars and whiskeys. Will come every time I am in NYC.

Merchant's is back! And I can't be happier. It seems that more and more cigar places are going out of business. In such times, we have to support places like Merchant's that allows patrons to enjoy a cigar with a fine drink. They did a really excellent job on the renovation. It's classy, not overly tight in terms of seating, and ventilation was excellent. Staff was friendly and efficient. I hope people keep supporting this establishment. read more

TERRIBLE TERRIBLE TERRIBLE! Do not spend a dime here. I came with a few people and from the moment we walked in the door, a person named Jay was extremely shady. It was very clear he did not want us there and he closed 2 hours early even though we were spending money on cigars and drinks. We were extremely respectful the entire time and when he randomly turned on the lights to kick us out, we politely asked if we can just get 30 more minutes to smoke the cigars we JUST purchased. He literally got upset, yelled at me and my friends and clearly wanted to fight us. Even the bartender had to step in to tell him to stop. We were very surprised at his reaction, and we just walked out to avoid any altercation. Plus, throughout the time we were there he kept asking for tips. Very weird and uncomfortable. But of course, we are gentlemen, so we still left a tip at the end. read more

Such a fun time here. Came here with my boys on this fine Saturday. John took amazing care of us. Super fun guy very personable. Christian and Andrea made some baller drinks and had a great vibe behind the bar. Such a hidden gem in the heart of the upper east. Get 'em!! #cigarbar read more

This may be my new chill spot not only for its ambience but the service is top notch. If you go inside be sure to be served by the bartender Dee cocktails at its finest and even tells you which cigar pairs well for your own personal experience. I'm beyond impressed 5 stars to merchants cigar bar! read more

What a treasure! Making a comeback during a pandemic is such a flex and it's been done with a bang! Started out with a Churchill cigar like the legend himself Winston Churchill, it's namesake. Went on to the steak which paired beautifully with the Pecan Louisianne cocktail. Speakeasy atmosphere but with Covid considerations. Wonderful concept executed perfectly. Highly recommend! read more

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Best cigar bar in town hands down! Staff is super friendly and attentive. If you like to eat and to smoke then this is the place for you. read more

Merchants Cigar Bar - Cigar Bars Near Me - New York, New York

Highly recommended!! Found this spot near my Job, and loved the atmosphere. If you're looking for a late night lounge with a cool aesthetic, this is the place to be. Make sure you ask for Jared at the bar, he's the best! Drinks are awesome and their menu/food was perfect. read more

It was my first time at a cigar house ever, I went in completely unknowing anything about tobacco, but Alexis, made sure that my first smoke was going to be effortless and seamless. Jared made the best drinks that paired with my Geneva cigar. Kate, the manager? Personally explained the difference between tobacco leaves and smoke times. All together, it was the best restaurant, cigar house, bar experience I've ever had. I'll be back. With friends, and their friends. Ever been to a cigar house that treats you like you've been there 100x before? Well me neither, until I got here. Take my word. read more

Merchants Cigar Bar - The best combo, the spey side (in the summer) + a cigar that's unbelievably delicious. - Cigar Bars Near Me - New York, New York

In town from Cali on a college tour with my daughter. Had some free time and lucked upon this neighborhood gem. Jared was the bartender and he was absolutely amazing. The service was A1! It was Cigar club amenities without the Cigar club stuffiness. The kitchen and all food selections were also amazing. A must visit if you desire great food, great service with great atmosphere! I will definitely be back on my next East Coast trip! read more

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This place have a cool vibe. It was my first time here. The food was decent. Love the truffle fries they were delicious. I wish there was more ventilation. read more

Cigar bars are hard to find in NYC these days. The few in Manhattan are mostly stuffy, super pricey places where you will find old Rush Limbaugh types who will look twice if your skin is a shade darker than bright pink. Merchants is a breath of fresh air (no pun intended). The staff are great (special shout out to mixologist Jared), the food is tasty, cocktails are amazing, and cigar menu is decent although I usually bring my own smokes (I'm a Cuban snob). I recently went with someone who doesn't smoke very often and he commented on how surprised he was by the lack of smoke , so kudos on the ventilation system as well. I have been to Merchants 3 times now, and I plan on many more visits to come! read more

I recently stopped by this cigar lounge with my boyfriend to celebrate his bday, it was our first time going there. For starters, the entrance was alittle sketchy to me but we decided to go for it. We get there, first impression is, hey this is cute, looks definitely like a cigar lounge lol. I have to say the pictures online depict a more classy atmosphere. I also thought it would be bigger but it's not too bad. So we sit down, we decide to do the Havana high life experience since Ive seen it is said to have the chefs tasting menu and should be enough for both since it's family style. We wait....We get our food... and ...let me say this... the food is delicious, the chef knows how to throw it down, best sliders I've had in a while but the portions are so small. I was disappointed with the charcuterie board, and the steak was tiny yet very good. My advice is not to do the high life experience and just do regular items of the menu. I feel that the " experiences " are overpriced. All in all we had a good time but next time we know better. read more