Brittany at the front desk was extremely helpful securing the complimentary moving truck for the…read moretime we needed it and walking us through the onboarding process when we first opened the unit. Excellent customer service!

I've had an excellent experience with this storage facility. Security is clearly a top priority,…read morewhich gave me complete peace of mind knowing my belongings were safe at all times. The property is clean, well-maintained, and professionally managed. Everyone is friendly, knowledgeable, and always willing to help with any questions or concerns. Their customer service is outstanding, and Jesse made the entire process easy and stress-free.

Ms. Arlene and Mr. Greg from the front had the best service Ive had! Super friendly, informative,…read moreand professional. Had no issue with anything during my time using their facility, definitely would recommend!

For 7 months my self storage space charged me for insurance when I had renters insurance, and they…read morehad been given a copy of it three times. The last time I spoke with them, they told me they would not refund that money and they called it a secured lease, which it is definitely not. It's insurance for the unit. Renter beware! They are not honest in their dealings. They will charge you whatever they want And try to lie about it.

I worked online with Robin and she was excellent. She was very helpful and got me set up with a new…read morestorage unit. The process was very easy.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

Friendly & very helpful throughout the process. Barbara took the time showing me different units…read moreand options. Very pleased & close by my house. Great pricing too.

First of all, it's been yrs since I had to rent a unit and experience wasn't all that great…read more But here at Storage Outlet, Barbara made me feel welcomed. I came in hoping to see a unit and she showed me one on the size I was looking for even though she was helping out another customer, mind you she was the only person working. The facility is very clean, well maintained and secured. Cameras everywhere and no foul smell walking in the building to the unit or outside. So, if these things matter to you then this is the place for you.

Been a tenant about 7 years now and this place quiet, clean property, barely any traffic which…read moremakes it convenient and most of all caring. Jo Ann has the sweetest soul and is always willing to see what she can do to help. I always recommend people to rent here. Thanks for all you guys do.

Joan has the best customer service friendly helpful... the actual place is clean …read more... Thanks for all you do Joan you're greatly appreciated

The staff here are extremely friendly and professional. Good prices and clean units. Exactly what…read moreyou want for storage units.

Not clean, unfortunately all my items were dirty and soiled with rat feces and urine... I had a…read more$5000 bed in there that got completely ruined! I let them know of the problem. I even took pictures, but nothing was ever done..., I cleaned it myself only to have it get infested again. And no, we don't store food items... Who does that??

I been renting a parking space for my trailer for over a year.. Rosa has always been super friendly…read moreand helpful whenever I had questions or need anything.. They keep the facility clean I have never had any problems with my trailer park there. Keep this place in mind ever need a parking space the prices are very reasonable..

We're pleased with our experience here. We got a good unit with easy drive up access, and the staff…read morehas been helpful and accommodating.

Was helping a family member who needed to find a storage facility that was open on Sundays, and…read morePublic Storage in Fullerton was one of the very few storage spots that were open. We called 30 minutes before closing and they quickly assisted in signing us up and getting us in just before closing. Some businesses treat you like a pest as it nears closing time but not this location. They were even friendly when I had to call back to get assistance in finding a way into the storage unit. Not certain how their prices stack up against other storage sites but I felt that $180 a month wasn't terrible for a unit the size of an average bedroom. I also like how you don't have to sign any contracts, instead you pay month to month.

We have used this facility for some time. It is very secure and easy to get in and out. We have…read morenever encountered a problem. Today we needed to have our unit re-keyed and Steven was a BIG help. After that we had a few questions and he went above and beyond to help us out. It was a pleasure doing business with him. Thank you Steven!