I've bought products from a lot of different companies for my Bronco, and there are two companies that stand above all others for customer service. I do Metalcloak for plates, and Morrflate for compressors. I have bought four different products from Metalcloak over the years, and each of the products has been well made, fit well, and the gold zinc covering ensures that they still look great after a few trips to Moab. I was especially impressed when they contacted me almost a year after purchasing their rear differential plate, telling me that they had updated their design, and asking me for my address to ship me a replacement. I had no complaints about the first one, but the revision was easier to install and fit tighter than the prior version. How many companies do you know that proactively reach out to customers to make sure they are fully satisfied? These guys are great, they make great stuff, and they won't leave you hanging on the support side. And that means a lot these days. read more

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Went in the other day to the counter to get some information on a 3.5 game changer suspension for a GJL. Was met by Vincent who went above and beyond spending time with me and going over different options. I ended up purchasing the kit. I cannot say enough about this company. I had ordered stuff in the past, but had never actually spent the time to walk in. I highly recommend it. It is a fantastic shop, immaculate and it's evident why they are the number one game in town with regards to suspension. read more

The guys took the time to answer all my questions, and helped me get the lift kit that fit my needs. read more

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Called Ahead To see if they Had a Draglink in stock for pick up for my Jeep since I needed it in Asap and once I arrived I was greeted and was Helped by a nice gentleman. read more

I purchased the MetalCloak 3.5" Game-Changer suspension lift kit for my 2022 Jeep Gladiator Rubicon, including their touted Duroflex bushings, expecting a reliable upgrade for off-roading based on their aggressive marketing claims of "bulletproof durability" and "superior flex without the flop." However, shortly after professional installation, my Jeep developed severe death wobble at highway speeds--violent shaking that felt like the steering was about to fail, turning every drive into a safety hazard and forcing me to pull over multiple times. MetalCloak's customer service dismissed my concerns and pushed me to buy even more of their products, like upgraded track bars and additional control arms, insisting their Duroflex bushings were "revolutionary" and immune to wear--pure deception, as these bushings are essentially cheap rubber that degrade rapidly under real-world use with larger 37" tires and a lift, exacerbating steering play and vibrations as countless other owners report online. Their marketing videos and website hype these as "game-changing" tech that outperforms competitors, but in reality, they fail prematurely, leading to endless troubleshooting and safety risks without any accountability or refund. It wasn't until I invested in a full Clayton Offroad suspension system--reputable parts that actually deliver on promises of smooth performance and stability--that my Jeep drove like new again, eliminating the wobble entirely and restoring confidence on trails and roads. MetalCloak's bait-and-switch tactics preying on Jeep enthusiasts with flashy ads and false superiority claims cost me thousands in parts, labor, and downtime; Avoid this company--they prioritize upselling over quality, leaving owners in danger. EDIT: Matson, Your response is nothing short of gaslighting, and it's disappointing to see the owner of a company stoop to this level instead of owning up to the failures that drove a loyal customer like me away. Let's set the record straight: you're lying about replying to my emails. I never received any response from you or anyone at Metalcloak after I poured out my frustrations--not in my inbox, not in spam (I check it religiously), and certainly not in any attempt to resolve the core issues. If Outlook magically "tagged" my email as spam on your end, that's on your outdated systems and poor email management, not mine. A simple follow-up call or even a quick check-in over three years of escalating problems would have shown you cared about retaining customers. Instead, I was ghosted, ignored, and left to deal with defective products on my own dime. For three years, I've been part of the "Metalcloak family," as you call it--Not once did I get proactive support when things went wrong. I reached out in 2023, flagged it early, and what did I get? Upsold on more "fixes" that were absolute junk--parts that didn't address the root problem, just padded your sales. You lied to me about their compatibility and performance, knowing full well they wouldn't hold up, all while stringing me along as a "valued" customer. That's not customer service; that's predatory upselling at its worst. And now, this RMA refund debacle? In 2025, with instant digital payments at our fingertips, you're still mailing paper checks weeks after receiving my broken parts? That's not a "standard process"--it's a lazy, cost-cutting relic from the dial-up era that screams incompetence. As a small business, sure, but come on: Venmo, PayPal, ACH transfers--pick one and join the modern world. It took threats of honest reviews just to get you to acknowledge the policy, and even then, you dismissed it without offering a real solution. Your "Lifetime Customer Service" promise? It's a joke when it means ignoring complaints until the customer explodes. This immature deflection--blaming spam folders, rewriting history, and turning my feedback into some personal vendetta--shows you have no idea how to run a business today. Customers aren't blind; we're connected, and word spreads fast. I've already shared my full story across those forums, groups, and review sites you mentioned, and the response has been overwhelming support for walking away from a company that treats long-timers like this. Fix your processes, stop the lies, and maybe--maybe--you'll salvage what's left of your reputation. No hard feelings? Save it. Just do better. read more

I really couldn't be happier how my jeep is coming out with my new 3.5 lift. I waited for a year after I purchase my jeep and I'm so glad I did after talking to many friends and friends of friends I decided to pull the trigger. Its great MetalCloak products are made here USA and the quality of the lift is bad As#! I also purchase the Armor and wow what can I say what a beauty. If you need help or just don't have the time to work on it, right next door is Cloakworks 4x4 and there service is awesome. read more

MetalCloak - flexing new lift - Auto Parts & Supplies Near Me - Rancho Cordova, California

I purchased the UnderCloak Integrated Armor System, or belly pan system for a JLU Rubicon. I was shocked to discover there were no instructions for this system. The support people referred me to another set of instructions that they said was close, it was not. Further, their instructions (non provided with the delivery) are provided to download via a web forum but they shut down ability for users, 2 years ago, to comment on the instructions and provide tips for other users. That would have been a big help if they left it active. The instructions they did provide for another model JL were poor to begin with and incomplete. It turned into a puzzle that took much longer than needed with they had provided instructions. The system itself looks sturdy and strong enough to due the job. The gas tank is doubly armored at their system put armore on top of the existing stock armor on the gas tank. read more

I had to write a review about MetalCloak Customer Service because of what I experienced today Nov 15th 2021. I ordered my Lift and skid plates from them and received them in only a few days, which was amazing with today's supply chain issues. My Jeep is in the shop getting the lift installed when they find out that I was sent the wrong size springs. I contacted them by email due to it being the weekend and before I could even wake up on Monday I had an email with a fed ex tracking # with my new parts being sent to me OVERNIGHT which had to be expensive. Shortly after that I received an email from Bobby appoligizing and doing whatever he could to make things right. See this is what Customer Service and Made in America is all about!! You make a mistake, you own it, you fix it and do what you can to make it right no questions asked. This is my 2nd MetalCloak lift because there products are awesome, but now I'm a customer for life, and will do all that I can to spread the word because of Bobby and the Staff at Metalcloaks commitment to their customers. Thank you guys. Bryan read more

I would like the thank your whole team on doing an excellent job on my Hemi conversion on my 2016 Jeep Rubicon. The Hemi with a 8 speed makes it a whole new vehicle. It all started a few years ago when I wanted a new lift kit installed, I went with their 5.5 Lock-N- Loaded long arm an skid plates a perfect match for the trails I was doing at the times. It worked so well I started doing harder trails and harder lines with ease. After that year I wanted a to go bigger after seeing a lot of people breaking axles on trails. So I called Cloakworks to get pricing on new ultimate Dana 60s axles. We made the deal and again very happy with the recommendation I received from Scott. The Jeep rolled out of there shop on new Raceline bead locks, 40s for tires and PSC steering. After a year of hard wheeling a few loose bolts but very happy. So with all this work done at Cloakworks the choice was very easy for me knowing they were the right shop for the new 6.4L Hemi, 8 speed transmission backing up with a 4.3.1 Atlas transfer case. I just want to say thank you to the whole team at Cloakworks and MetalClock for the transformation to my Jeep. read more

Purchased a set of 3.5" springs for my Jeep tj. At the time of installation, my Jeep had no fenders, no spare tire, and no doors. After measuring spring length, my Jeep was sagging to 2.5" in the rear and just about at 3.5" front, even though these guys warned me they would sit taller than 3.5". After emailing back and forth, they offered 30% off a new set, which I declined. Eventually I got them to send me some 4.5" springs, assuming I'd end up where I wanted to be in the first place. Not only did my jeep get 5" of lift, but one of the springs also gave me 7" of lift. Apparently they don't offer anything that'll actually get that 3.5" of lift. Sending everything back and going with someone else. read more

Fabulous products and amazing service, very pleased! I've had many different lifts over the years and 3 different brand lifts in Jeeps prior to purchasing MetalCloak 3.5". There's simply no comparison, MetalCloak rides so well and the build quality is exceptional! I'm so impressed and don't know why I waited so long to go with the best! Don't waste time with other products for your Jeep, do it right the first time, GO MetalCloak and you'll be so happy you did! read more

Awesome off-roading parts & aesthetics - be aware nothing really fits perfect you have to be prepared to modify customize and adjust then be prepared for something to not line up. Referencing nearly all of my upgrades from them. Professional installation highly encouraged. read more

2017 Jeep Wrangler unlimited sport s I'm new to the Jeep world with 2 years under my belt. I am not new to off-roading though. After months of research and many different options out there, I went with metalcloak. The quality of product, the warranty and customer service is outstanding. I purchased the sport tire carrier and am impressed how strong the new setup is. I then purchased their 3.5" game changer rocksport edition. My buddy and I did the install over the weekend. The instructions where great, the packaging was great. I am happy with my purchases. I've had the carrier on for over a year and a half and the lift for 1 year with 15k miles on it. Outside of he rockrash, the Jeep looks amazing and handles well on trails. The dual rate springs are awesome because I can load the Jeep for road trips and camping and it doesn't sag. My next step is to buy the tie rod drag link setup and then move on to some under armor. I just wish they would add some metalcloak swag for purchases over a certain price. Kinda like a loyal customer appreciation. I know it's small but I say if you want quality and service pick metalcloak. read more

MetalCloak - Auto Parts & Supplies Near Me - Rancho Cordova, California

This will be a %100 honest review including all the good and bad. Im a fully ceritfied ASE mechanic for the past 7 years running my own mechanic business and running a shop full time up until about 2yrs ago. I have been wheeling my whole life and always built my own rigs for the Rubicon. I'm going to start with the good. I bought a brand new JK rubicon few months back with the intention to buy a 4inch long to install myself and modify the jeep for the Rubicon myself and so my wife can have a safer car in the snow then a small acura. Being that it's Bran new I'm not planning on wheeling it as hard as my TJ. The dealer I bought the jeep from already had contracted this JK with Metal Cloak for a lift. The jeep already has a lift with 35's so I'm already a step ahead of where I wanted to be. All of the components of the lift are very high quality and look good. The jeep drives great with the lift and I have been impressed with the quality of their parts so far. THE BAD: during the purchase I asked the dealer what's included with this lift I'm laying an extra 5k for and it was basic lift components including longer metal brake lines. On my way home the night I bought it (only 200 miles on jeep) I heard a horrible metal to metal rubbing sounds in the back. I crawled under it on the side of the road and noticed the rear trac bar was rubbing on the right rear coil spring. Once at home o noticed that the rear trac bar didn't even have the riser bracket to lift it into it's proper position. Metal Cloak just didn't finish the lift all together. None of my the metal brake lines were installed either but they were still stock. The dealer was closed at this point so I drove it home. I didn't buy a bran new jeep to have to work on it right away so I called the dealer and they immediately offered to bring it back to metal cloak to fix the issue and finish the lift. I brought the jeep to dealer and they delivered it to metal cloak. I paid an extra 5k for a half installed lift. The parts that weren't installed caused my coil springs to rub on the track bar which was wearing a nice hole in it (and it sounded horrible). After a few days I got the jeep back with all the proper brake lines installed and they fixed the track bar issue. I specifically asked them to replace the coil spring and track bar since it's a bran new jeep that now had the spring and track bar with big grooves in them from rubbing on each other. However when I got the jeep back they spray painted over the track bar and coil spring to simply cover up their screw up rather then eating a little money to make a happy customer and do it right. As I'm driving the jeep home after pickup I noticed a new terrible noise Everytime I hit a bump. Again I crawled under it and noticed their long rear brake lines they wrapped the excess line around my rear sway bar and around the shock. Everytime I hit a bump the rear metal brake line smack against the rear shock causing the horrible noise. At this time I fixed it myself and properly secured the lines. Also the rear track bar was rattling pretty bad so I went to tighten it and noticed the Allen headed bolt was totally stripped out that they installed. In conclusion I understand everyone makes mistakes, Shoot I make mistakes working on cars all the time however I make it right. I was and pleased with their products so far however I would NEVER advise anyone to take ANYTHING to them for an install. This bran new jeep that my wife is mostly driving sat in the garage for a time while I fixed metal cloaks simple mistakes. I was extremely dissatisfied that metal cloak spray painted over worn parts rather then making it right. Overall you would be money ahead and much safer going down the road or wheelin if you installed their products yourself or paid a shop to install that knows what their doing. I sure hope metal cloak reads this review and makes some changes including making this experience right with the customer. Especially because I like their products and still need to buy lots of accessories for my new JK. On a side note I went in to them and bought bumpers. The gentleman that helped me was over the top helpful and went above and beyond to assist me with buying the bumpers. I don't recall what his name was but I was Impressed with his attitude and humility. If they had a better and more honest install I would probably give them a 5 however so far I can't trust their install or that they wouldn't do something shady behind the customers back like neglecting to replace worn parts and rather painting over them. I still plan on getting a long arm lift however I will take my business elsewhere until they make it this right. read more

Best customer service of any industry hands down! I will gladly seek out MC before I select another brand. People is their focus and I greatly appreciate it. read more

Purchased the Gamechanger kit for my 2 door JK and had it shipped to my house. Installation went smooth. Matson and Wil were very supportive with install questions. The install videos on JK-Adventure.com were great also. Great company to deal with and they support organizations that fight to keep trails open. Would buy from again and refer people to. read more

Talk about some of the best products for my Jeep, wow! They were recommended by so many people so I went to their office in Rancho Cordova and not only were they great to deal with, thanks Jon, but they have some amazing products. Their game changer is amazing and is better than my stock suspension!! Get everything they make!! read more

Quality material, great price, AMAZING customer service. Shoutout to Jon S. For always making it happen. I purchased a dual rate kit and steering kit and it looks and performs amazing. No complains here. 5 stars for MC! read more

We had our 2020 Diesel Jeep JL lifted with a 3.5 inch lift. MetalCloak had great customer service and great prices. I couldn't be happier with how it turned out. It rides better, handles better and looks better. read more

Ordered control arms for my Ram 2500 and expected a huge delay but not only was I called to confirm my order and thanked but I received it in a week. Arms are excellent quality and customer service was top notch! Also a huge thank you for supporting first responders! Will always recommend metalcloak! Merry Christmas guys! read more

Couldn't be happier with the Rock Sliders I bought from Metalcloak for my brothers Birthday present! They were done on time and built perfectly! So good in fact they made it through the Rubicon without even a scratch. Lol. Definitely looking forward to getting fenders & a better lift in the near future from Metalcloak! read more

SEE BOTTOM FOR AN EDIT OF THIS REVIEW........Customers are our focus! This was the subject title on my confirmation email when I ordered my suspension from metalcloak. However it's just not my experience. I did not feel like a valued customer at all. To start I live about two hours away from Metalcloak, for this reason I chose to pick up my order. I chose this for several reasons, to save on shipping cost, 10% off my order, and because I didn't want $2400 dollars worth of jeep parts sitting in my driveway as "Porch Pirates" have been an issue in the past...and also because I was excited to become apart of the Cloaked Republic and wanted to see the operation for myself. I placed my order on Feb 7th with an ETA of 1 week till it was ready for pick up. After about 10 days and still no word I called to check on my order, was told they were waiting on parts to arrive and it should be ready in the next day or two and I would get a call asap. This wasn't a big deal to me because I work in production and know how it goes sometimes, however just a heads up would've been nice. 3 days later and still no call or email I decided to call again, this time I was told that it was sent out for shipping. After telling the employee that it was supposed to be a scheduled pick up and not shipped, he rechecked the computer and told me that it was in fact ready for pick up and that it did not ship, I verified this with him 2-3 times before hanging up the phone. After that I had my fiance drive the 2 hours one way to pick up my order because I wasn't able to go. When she arrived, there was no order for her to pick up...because it was shipped the day before. This was a huge waste of time for her not to mention the time she missed from work. After all this I wasn't thrilled but I did understand mistakes happen. I sent Metalcloak an email saying much of what I said here and that I just wasn't happy with the lack of communication. The part of all this though that really gets to me is that I didn't even get a response from them, I was swept under the rug and brushed off. I definitely did not and do not feel like a valued customer and like I was their focus as stated in the title of their conformation email. This has been sort of a bummer experience for me mostly because my plans for my jeep build heavily involved metalcloak products. It's difficult to want to spend your hard earned money where you don't feel appreciated...a huge part of why I went with metalcloak was because of the customer experience their customers boast about. All that being said I don't feel like the quality of my parts are bad, just my experience.EDIT: Matson at metalcloak reached out to me and was able to explain to me the situation regarding my order and to apologize for what happened. This is exactly what I was looking for from metalcloak, I wasn't posting my review to try and swindle free stuff or this n that, but to feel the love that I've read so much about from other customers. He really helped me feel better about going forward with Metalcloak and truly showed me that CUSTOMERS ARE THEIR FOCUS! Thank you Matson and Metalcloak. read more

First, the quality of the products are pretty good. If not for the poor quality of their installs I'd prob give 4 stars. As a result of our early experience we sent friends to Metal cloak. Just thinking of us and 1 referral its probably north of 20k in the last year. I'll never send or give them business again. Each install has resulted in breakage/returns to Metal Cloak to fix breakage or improper install. Currently stranded in Colorado because they did not properly reinstall the transmission fluid line bracket so the lines dropped down and rubbed on their skid plate resulting in the lines wearing through from rubbing on it(Now we're out $800 just to fix their poor installation, hopefully will get the jeep back tomorrow). Lucky we didn't destroy the tranny. They also only hand tightened the bolts for the skid plate cross member. 1 fell out entirely and the other 3 were barely attached. Prior to this it was almost impossible to disconnect the sway bars, after taking the jeep back in they told us they had installed the bushing backwards making it insanely difficult to remove/re-attach. Serious improvement in installation quality is needed with this company, but they will not get any more $ from us nor anyone we know/speak to. I normally try to only leave positive feedback but the consistency with which we have had issues with the quality of Metal Cloak's work leaves me no choice. read more

First class company. Price is a bit steep for me. But I thought the arched tj fenders were worth it because of the great design and that everything is made in the US. I also called with a few questions I had and each time there was great costumer service and much knowledge about the subject. My fenders are on the way and can't wait to put them on my tj. read more

It's not often that a company really, TRULY impresses me. This place did. They shipped me the highest quality Jeep parts and then backed them up with some really good support. I had a couple (smallish) issues which they fixed professionally and quickly. There were no attempts to spin it or get out of making it right. Eric Ennis apologized and took care of the problems right away. This is a U.S. based outfit making top of the range 4x4 parts. You pay more than you do for the cheap Chinese crap that is EVERYWHERE now, but you seriously get what you pay for. Try calling up Smittybilt and telling them you have a problem..HA! Not only is MetalCloak's products of much higher quality, they made it quite apparent to me that their commitment to the customer is top notch as well. As of now, I have a MC lift kit installed as well as their Overline Fender/Rocker/Exoskin combo. This is hiqh quality stuff and I'm really happy to be supporting a US company that has truly earned my business. read more

MetalCloak - Metalcloak 3 1/2" Game Changer lift with Overline Fenders. (Photo taken before I added the Exoskin's and Rock Rails) - Auto Parts & Supplies Near Me - Rancho Cordova, California

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Quality parts and great service. John and Will have always taken great care of us. The parts fit properly and install correctly and are truly trail rated! Can't say enough good stuff. read more