Reasonable prices, reliable work and honest estimates. Cant ask for more! The staff are friendly…read moreand they answer their phone.

As usual, I just changed oil on my old Subaru. Mike, professional/reliable, was there to take good…read morecare of my car once again. I am grateful to have Mike take care of this faithful car for us.

My family, girlfriend, and I have been getting our vehicles serviced at 916 Auto Repair for all of…read moreour vehicles over the past couple of years. Customer service is great and they offer expert services for deals far better than any dealership or other mechanics I've gone to. I took my 98 Corolla in for a check engine light and misfiring issues. After performing tests, I received helpful explanations and photos of the issues found in my vehicle. Before performing any additional tests and services, they checked in with me to confirm which I really appreciated. Services were done efficiently and they communicated promptly throughout. I will continue to bring vehicles to this shop because I trust their expertise, value their customer service and appreciate the good deals!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I've taken our Honda Accord and Toyota Tundra there over the years. Got my Tundra to almost 400k…read moremiles. Recently took my Accord there with almost 250k miles but alas the repair would have been more than the value of my car. They've always treated me well and fully explained any problems. Even when I price-shopped their estimates, I stayed with them because of their great service.

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

Since moving into the area, Danny's Automotive has quickly become my go-to spot for anything my…read moreMazda CX-5 needs. Their prices are always affordable; whether I'm coming in for an oil change, tire rotation, or a simple wiper blade replacement. The staff is friendly, professional, and they get the job done fast without cutting corners. It's rare to find a shop you can trust right away, but Danny's has earned that confidence. Highly recommend!

I brought my car to this shop while it was driving fine in 2WD. After their mechanic worked on it,…read morethey gave it back to me stuck in 4WD and driving far worse than before. The mechanic installed the front differential actuator in 4WD while the transfer case was still in 2WD and failed to check that both were matched before installation. Because of that mistake, he blew the bushing, and I had to go buy a new transfer case actuator out of my own pocket because of his carelessness. After their work, my car became hard to reverse, hard to accelerate, revved high just to go about 10 mph, and now I can hear and feel grinding from the drivetrain. None of this was happening before they touched it. Instead of owning their mistake and making it right, they wanted more money to keep working on the mess they created. That is unacceptable. A basic step in this job was making sure both actuators were in the same position before installing the part, and they failed to do that. I brought them a working vehicle, and they returned it damaged.

Called a few days ago for an alignment after I did some suspension work on my car. They said they…read morewere pretty busy but could squeeze me in Friday, which was awesome. Dropped my car off and they were done within the afternoon. Four wheel alignment ended up costing $110, which is in my opinion really good. Also nice to find a mechanic that will work on older cars too, since mine is a 94 and some mechanics in Folsom won't even touch a car that old. Overall great experience, I will be back.

I'm so pleased with this place!! As a woman, often times I…read morefeel that the prices are always quoted higher, when it comes to motor vehicles and shops... Took my car elsewhere in Folsom that I was having some issues with. I just wanted to get an idea what it would cost to fix it. I didn't care for the quote that I received. I notices this new shop that used to be I believe a tire shop. Figured I should try this place as well before I make my decision. I'm so glad I did, got a better quote and quality work done . I was greeted by the new owner Art, he is also a Folsom resident, has 2 little girls that he adores. Right away I felt that he was all about costumer satisfaction. He was very knowledgeable answered all my questions. Simply a humble man that won't rip you off, for sure! I'm very pleased with everything. I won't be shopping around anymore when it comes to our cars. This shop pretty much does everything. Often times it's wise to check out the new place in town. I'm just so glad I di

Feeling frustrated after we took our truck in for a brake inspection. The inspection cost $80. We…read morearen't used to taking a vehicle in places and being charged a diagnostic fee and if we are it is usually waived when you go with them for the work. In this case they don't deduct the inspection fee. They didn't verbally say the inspection fee would be $80. It was on a piece of paper we signed at the bottom. If they are trying to be transparent I would recommend they verbally tell you all fees before services, not just in writing because it was missed by us. Because of this I don't think we will go there again. I don't like that they don't waive an inspection fee if you use them for a repair. I get they have to do what they have to do to run their business, but many other places don't do this. Feels like it is sacrificing customer service for a little extra profit. Leaving one star because of the customer service, pricing, and transparency vs their work on vehicles. I can't speak to their work on vehicles.

Went in for an alignment and asked them to investigate the transmission fluid as a prior mechanic…read morereported it smelled "burnt." They were able to get me in and out in short time. $99 for an alignment of a compact pickup was the cheapest of the three places I called around town. The staff were friendly and their lobby was comfortable. Parking is a little tight in front of the service bays, but I found a spot.

I made an appointment for 8am and was promptly taken care of. I was out of there within the hour…read moreand was treated kindly.

These people are HONEST and care about people. They do not encourage any uneeded repairs. I'm so…read moreglad my son and I found them. Thanks to my clients the Marks'. I recommend them to anyone who needs a reliable auto shop. ​

Thank you so much Dallace Brandon. Great service, great…read morecommunication! Just make my day! I was so stressed about my car.

I've taken my car in now for the same issue three times since July 2025 and we are in November now…read more All three times I paid of a full diagnostic and first 2 times they found no issue. First time I took it in, I was towed because my car wouldn't start and there absolutely no electricity throughout the vehicle. They said I had dirty connections on my battery and so they cleaned it and sent me on my way. 2nd time my check engine light came on, I had O'REILLYs check the code it came back gas cap leak. But then my lights started flickering and making dinging noises like when the seat belt is not on and the locks were clicking on and off. I took it in right away because i was afraid it was something like my alternator. They checked it and found nothing but the gas cap so they sent me away just for my car to leave me stranded a month later. A week ago car did the same thing with the lights flickering on and off, dinging sound and locks until the whole thing died and engine wouldn't turn over. Car broke down on a Sunday, Monday I made an appointment for that following Friday, I got towed in in Friday but they didn't get to it til the following Tuesday despite the appointment. When I dropped it off on Friday, the person doing the intake understood that this was the 3rd time I was bringing the vehicle in for the same issue, he expressed empathy and said he was going to apply tye dame -$50 discount off my diagnostic that I used last time and attach any other discount he can find to bring the cost down. I appreciated this sentiment. They replaced the battery and said it was $547 for the diagnostic and battery change but would need to charge me more to further diagnose why the new battery is draining. They told me if they don't find anything else it would just be the $547 but to look further into it its going to be $197 more plus whatever they find. If they find something simple it will be less than the extra $197. So they kept the car an extra day to "plug things in and out". Its wednesday now and they couldn't find the issue. It apparently stopped draining the new battery so they decided the car was done and I could come pick it up for $772. I am paying almost $800 for a battery swap including a 3rd diagnostic for the same ongoing issue since July and an extra diagnostic with zero findings. Where are all of these discounts I was supposed to get that were mentioned during drop off? If anything I feel like I'm being way overcharged and I can't wrap my mind around how or why. I feel beyond ripped off and I can't believe I waited so long without a car just for a battery swap that should have happened back in July. I'm pretty sure whatever the unknown sinister issue that keeps draining my battery is still there and this is not going to be the last time I have to be towed home. I am frustrated at having to pay $800 for a battery swap and zero peace of mind, I will not be bringing my vehicle back. ===========update============ 11/20 7:30am I showed up at 7:30 am today to pick up my vehicle. My service team member was not there so the person who initially did my intake, also checked me out. He explained that he wouldn't have any answers for me since he wasn't handling my account but he could read any notes regarding findings. He asked if I had any concerns. I explained to him that I was upset because this was my 3rd time brining my vehicle in for the same issue. I told him the amounts I was quoted and that I was assured if nothing else was found the total would stay at $547 and now it seems like I'm paying close to $800 for just a battery install. He expressed empathy and looked over my invoice to see if he could apply any discounts. He explained that he isn't a manager so he would me limited to what he could do. He took off the second diagnostic fee of $197 since nothing was found anyway and my parasitic draw might still be present. He was very apologetic and understanding of my concerns. My total was brought back down to $575 and paid and received my paper copy and he was so send my electronic via email. As I went to open my car I noticed my small gunmetal heart carabiner was missing off my keys. Then when I stepped into the vehicle that I had just vacuumed before I broke down, I saw red Taki chips all over my driver side mat. I didn't have time to go back in and talk to anyone so I took pictures to include them in my review. This is unacceptable, unprofessional behavior. I felt my property disrespected and I'm so offended by the lack of disregard. The back seat mats were also covered in snacks, crumbs and pistachio shells, I'm disgusted at how their service team members treat paying customer's property. Also I have children's car seat and booster seat strapped in so how was anyone back there sitting to even snack in my back seat? I did reach out to AAA review board and updated my experience regarding my price quotes for services rendered. They auto replied stating review can take up to ten days to get back to me.

I called to ask a simple question about what type of transmission fluid they use, along with some…read moremore questions before committing to driving over and getting the service done. Before answering most of my questions, the woman on the phone insisted on collecting my full name and other personal information just to continue talking to me. I explained I wasn't comfortable giving full details until I understood whether they even offered what I needed. She became impatient when typing my name and abruptly told me to 'you know what- why don't you go somewhere else' and hung up on me. I'm reluctant to hand out personal identifying details just to get information about a car service. I wasn't rude or argumentative; I simply wanted to know if they use the specifically compatible fluid for my car I before committed to anything. If this is how they treat someone trying to ask basic questions, I don't feel confident trusting them with my vehicle.

I do not recommend going here. Took a car in for a pre-purchased inspection before buying it and…read morethey told me everything was good. Bought the car and Come to find out later there's a bunch of major expensive issues. Asked them about it and they told me they chose not to tell me about it until it got worse. suspension was messed up, and the brakes and rotors were jacked up. Then they called the other shops that found the issues scammers for pointing out the problems. So I go back in to have them do the brakes and rotors, and they resurfaced the front rotors and replace the brake pads. Anyone who knows anything about brakes or rotors know that this is not the right way to do it and it causes the old rotor to damage the new brake pads. I called them and asked them about this when I found out and they lied to me and told me that they put on a new rotors even though I could see the rotors myself and they were obviously old and rusted out . I decide to go in and get a copy of the invoice. the invoice it says they resurface rotors. even though over the phone they lied to me and told me they replaced them. they got hostile and rude and aggressive to me over the phone when I called then them out on it, then they hung up on me. then when I called them out for the rude phone call,, they claimed I was being rude, even though I was super polite. Save yourself time, money, and hassle and go to a better shop

I took my car to Mike's to have a balky seat belt checked out. The owner, Riley, is kind and…read morecommunicates well. After they checked out the mechanism and didn't find anything, they sprayed the latch with something that fixed the problem for no charge. Thanks Riley!

Reasonable, knowledgeable, not a crook. I have full confidence in this business. Thank you Mike's.read more