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    Metro By T-Mobile

    3.5 (4 reviews)
    Closed 10:00 am - 8:00 pm

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    A Plus Phone Repair

    A Plus Phone Repair

    4.1
    (22 reviews)

    DO NOT COME HERE I…read morehad my iPhone screen replaced here just two days ago, and today the screen completely stopped working. When I called to explain the issue, I expected them to stand behind their work and repair it free of charge. Instead, I was met with some of the worst customer service I've ever experienced. After I sent them a photo of the screen, they immediately blamed me, told me it was my fault, and even said they were "not a magician" and refused to fix it under warranty. There was no attempt to troubleshoot the issue or stand behind their own work. I ended up taking my phone to another repair shop for a second opinion. They told me the screen had been installed incorrectly, which explained the problems I was having. They also told me the replacement screen appeared to be an extremely low-quality part and commented that many reputable repair shops won't even use parts like that because they're known to cause problems. Between the poor workmanship, the apparent low-quality parts, and the unbelievably rude customer service, this was one of the worst experiences I've ever had with a business. Instead of taking responsibility for what appears to have been an improper installation, they blamed the customer and refused to make it right. Save yourself the time, money, and frustration and go somewhere that actually stands behind its work. I wish I had.

    I have come to this place a few different times for the phones that I have had. And they always do…read morean exceptional job of either having what I need in store or they will order it for me. If it is a face plate that I need or the port needing to be replaced. I've never had any complaints about their service. They constantly update me, they inform me if there's going to be any delays as far as any shipping. If the product is not in store and the prices are very Reasonable. Especially for the service, they are providing!!

    uBreakiFix

    uBreakiFix

    3.9
    (326 reviews)

    I brought my iPad in for repair yesterday and they quoted me $100 (which I signed for). They called…read moreme back today and tried to tell me I had not signed a price agreement and that it would be $210. I went in to see if they would work with me on this, but they would not. If I were a small- business owner, I would eat the $110 for the sake of keeping the business of a family of 4 who has been coming to them for years (they have made $800 off my husband's phone this past year alone!!). If they had even met me halfway or something, that would have made me feel better. Nope, nothing. At least they refunded the $70 deposit I had given them yesterday.

    If this outfit were not a Dell-authorized computer repair facility, I would not have gone within a…read moremile of it, given a name like UBreakIFix. This organization is a one-trick pony. They are laser-focused on identifying hardware components that are either failing or have failed. They do so by running a component "torture test" to identify which components are affected. I cannot speak to what they do when they find faulty components, because my computer passed their test, despite the fact that it has been freezing up while I am using it. Their technicians are arrogant and dismissive when asked about any possible software issues. Either they don't know anything about software problems, or they don't want to waste their time discussing that kind of problem. One suspects that hardware issues are the low-hanging fruit in the computer repair business. If you want to confirm that your computer problems are NOT hardware-related, this is the place to go. If your computer problems are software-related, find another option. I can say that they run their "torture test" quickly, so you will get the answer quickly, for $70.

    Metro By T-Mobile - mobilephones - Updated August 2026

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