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    Metro Motors

    3.4 (5 reviews)
    Open 10:00 am - 6:00 pm

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    North Knox Chrysler Dodge Jeep Ram

    North Knox Chrysler Dodge Jeep Ram

    1.4
    (31 reviews)

    I wanna start off my saying thank you to everyone that was involved at the dealership and helped me…read moreget this car. Leroy was incredible and very straightforward, I appreciate that very much. Thank you all very much, I highly recommend them

    Do NOT Recommend North Knox CDJR - Worst sales & service experience I've ever had…read more I purchased a 2021 Jeep Gladiator with a "lifetime warranty" from North Knox CDJR approximately six months ago with 34,000 miles. I was told all service had been performed by this dealership. Since the day of purchase, I have experienced misrepresentation, unresolved mechanical issues, and refusal of service. From the beginning, I was misled about vehicle features, inspection and recalls. I was told there were no major recalls on this model, despite there being a known fire-risk recall and lemon-law litigation on 2021 Jeep Gladiators. My remote start and auto start/stop systems have never worked properly, and I reported this early on. Recently, two independent, reputable automotive shops informed me that my Jeep's charging system voltage is excessively high (15+ volts), which they said is a fire hazard. I was also told the vehicle does not have the correct Mopar battery installed. I scheduled service with North Knox CDJR and explained that the alternator and charging system needed to be checked. Instead of addressing the concern, the service department attempted to charge me for multiple diagnostics, argued that the voltage level was "normal," and then refused to service my vehicle at all, sending me away in what other professionals have said is an unsafe condition. Additionally, Chris Anderson, was extremely unprofessional, rude and disrespectful during this process. With the worst customer service skills. He refused to try to resolve the issue of the incorrect 2023 mopar battery that still has a warranty/service warranty. I believe this dealership negligently sold me a vehicle with known issues, misrepresented critical safety information, and refuses to stand behind the product and warranty they sold. As the once loyal customer I was, I felt dismissed, misled, treated unfairly, talked down to, and lied to. I would never recommend North Knox CDJR to anyone for sales or service...

    Metro Motors - car_dealers - Updated July 2026

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