We had our windows replaced by Preferred Pacific Construction. After reaching out on their website, they were quick to reply and schedule a free estimate. Bryan was very professional and informative, I liked that they offered different brands of windows and had pamphlets available for us to view on the spot. When we decided to go with them, there was a follow up appt to get accurate measurements and put down a deposit. Bryan mentioned that the windows would take about 6 weeks to be delivered and his estimate was right on! Installation: the crew was very professional and cleaned up after themselves well. Installed took about 2 days - 1 day to do all the windows and about 1/2 a day to do all the finishing touches on the frames and they even fixed the drywall and repainted areas the sliding door frame didn't cover from the inside. Unfortunately we found a crack in one of the windows that night. After reaching out to Bryan, he was quick to respond that it is under warranty and that they opened a case with Anlin to get the replacement timely. Overall process was nice and straight forward with no gimmicks. I appreciated Bryan's professionalism and didn't feel "salesy". Highly recommend. read more

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Bryan, the owner, was so easy to work with. From start to finish he made sure we were happy with the work. He listened to the details that were important to us and followed through with everything. Polo the team leader and his coworker did a great job also. Was so happy that they painted the siding and window trim. Most of the other companies didn't offer that. Great value also as far as pricing. Would highly recommend this place if you're in need of windows and siding. read more

Everything about this company was outstanding from start to finish. When I was on a very tight timeline, Bryan came out for an estimate same day. We were given an estimate for delivery date which was right on target. Installation went smoothly and office immediately emailed receipt, photos, and even filed the warrantee paper work for me. I was handling this at a distance for my brothers so was incredibly grateful for the smooth process. Highly recommend this family owned business. read more

The customer service from planning to estimates to installation to post-installation was excellent. I've worked with Bryan, Queena, and Jenny three times to install the windows at my house and at my parent's house. They truly went above and beyond, and put their customers at the heart of their business. I highly recommend them and would work with them again. read more

They are THE BEST you can find. They replaced all my windows, French door and sliding door in my 3,900 sq. Ft. Home few years ago. All are still perfect thanks to Bryan Wu and his team. I recommended Preferred Pacific to many of my friends and they were all happy with their services. Today they replaced my son's sliding door which came out perfect. Bryan and his team are professional, skilled, knowledgeable and clean. Thanks Bryan for the job well done!! read more

I searched far and wide trying to find the right person for our entry door job. Bryan helped us with our door from start to finish and had a great seamless experience. Bryan was straight forward, objective, and the most competitive with pricing. I appreciate that he didn't come at me with a salesman selling approach / attitude but rather a tactical honest approach. He was straight forward with telling me why certain doors would not fit and advised not trying force certain doors into our entry opening size due structural implications. Other companies would just tell me "we can probably make it fit by cutting the sides a bit more" without considering the possible structural impact to the header. Long story short, go with preferred pacific if you want to be taken care for the right reasons at a fair price. read more

I initially reached out to Preferred Pacific Construction for a quote for a new fiberglass entry door. Bryan was quick to respond, asked a few questions, and was able to provide a quote for the entry door, labor, and installation within a day. When we were ready to move forward with the project, Bryan came out himself to do the final measurements and discuss the specifics of the installation. During that visit, Bryan took a look at our existing door and explained that things were actually in pretty good shape, subsequently providing an explanation for how to restore what we have currently. In today's world, this level of professionalism and honesty is extremely rare, and more valuable than ever. While I didn't end up moving forward with this project, Bryan and Preferred Pacific Construction will absolutely be my *first* call for future work. Thank you for such a great experience, Bryan!! read more

Replaced 27 windows with preferred pacific construction and had a great experience. Bryan explained us through the whole process and installation was quick and well done. Love the results. Highly recommend! read more

Jenny and Queena gave us detailed explanation of the windows is in their showroom. Honest Advice to help me choose the right products in my budget. Tony and their team have provided me with excellent products (my beautiful, solid, and energy save windows) and professional installation. Very good experience. read more

We replaced our old wood siding with cement composite siding and new paint to comply with our HOA's violation letter. After getting 2 insanely high quotes, my neighbor referred me to Preferred Pacific Construction, since they had replaced their siding, painted and replaced their windows. PPC's quote was much lower than the other 2 quotes I had gotten. The project was smooth from start to finish. It was easy to get an appointment by texting Bryan (owner). He arrived on time and gave me an estimate before leaving. Bryan always responded quickly whenever we had questions. He came to check on the progress throughout the project and at the end. His crew finished demo and siding installation in 1.5 weeks, as estimated. Then, they finished painting in 1 week. Their work was very detailed and thorough. I am very happy with the finished product. I dread home improvement projects because of the disruption and uncertainty of how long things can take or cost, but here there were no surprises. My time and price estimate did not change from start to finish. read more

Preferred Pacific Construction - After - new siding and paint, replaced rotten wood - Windows Installation Near Me - Brea, California

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Definitely A+++!! They changed out all the windows, sliding doors, and blinds for my 3 properties! Even years after their service, you can ALWAYS reach out to Brian! He will either take care of it if within their scope or give you best solution or suggestion on who to call!! Reliable and trustworthy service!!! read more

Wanted to replace two of our entry doors since they were the original wood doors. They were starting to warp and got drafty. Bryan came out and gave me one of the better quotes, but what really set them apart was his attention to detail explaining what would be done and giving recommendations. I also had 2 windows I wanted to close up that they were also able to take care of. Once the doors arrived, the installers did a quick job, and like Bryan, their attention to detail was appreciated. They kept the construction debris to a minimum as it can be a pretty messy job. If I ever need to get any work done that Preferred Pacific is able to handle I won't hesitate to contact them again. read more

Bryan is the guy you need to contact if you want new windows. He is reliable, honest and professional. He replaced 10 windows in ours house professionally with an unbeatable estimate! Thanks Bryan. read more

Preferred Pacific Construction - Anlin , Catalina Windows - Windows Installation Near Me - Brea, California

Overall summary: Preferred Pacific replaced 22 windows for us. They are honest and did a high quality job at a very reasonable price. 99% of our experience was issue-free. For the last 1% we had a couple issues (explained in more detail below) that Preferred Pacific addressed in way that left us still very happy customers. I would definitely recommend them and have recommended them to friends who are looking for window replacement. --- Long and more detailed review below --- I. Our experience getting a quote: It was easy to schedule an appointment for a quote. Bryan came on time and measured our windows. We had gotten quotes from several contractors that carried Milgard, Anlin, or both. Bryan was very professional and friendly. He let us ask lots of questions and was very detailed in his explanations. II. Why we selected Preferred Pacific: - Lots of positive yelp reviews + licensed - They carry Anlin. We chose Anlin because all the contractors we got quotes from who carried Anlin + other brands recommended Anlin over other brands due to the double lifetime warranty and lower amount of customer complaints compared to other brands. - Their quote was the lowest Anlin quote we got. They offer Anlin's sound package upgrade at no extra cost. Other contractors' quotes didn't include sound package but were still higher. - Their workers are in-house, not subcontractors - They inject foam around the gaps and use high quality caulk (all contractors should do this but good to hear it from Bryan) - There was no 3-hour presentation, no pressure tactics like "sign right now and get 20% off but this deal is gone when I leave". - Quote was straightforward to read and had itemized cost per window. - Bryan did not try to upsell Anlin's upgrades to us (such as sunmatrix, sunshield, or quadratherm; to be fair, other contractors we got quotes from also did not) - They were willing to do a "block frame" style install for our windows with wood frames. Some other contractors wanted to leave our old aluminum frames inside our wood frames and do a "flush fin" type of install which would leave us with less viewing space. Bryan initially recommended this way but was willing to do the other way. - Bryan was the only contractor to measure our windows from the inside and warn us about possible risks to our shutters or frames. - Bryan really stuck with us and patiently answered our numerous questions even before we selected Preferred Pacific III. After selecting Preferred Pacific: Bryan came with Paulo (his window installer) to do more precise measurements, confirm our selections for what types of windows we wanted at which locations, and check out our shutters. IV. Window installation experience: The installation was done by 3 workers - Paulo, Adrian, and Gustavo. Bryan came in the morning as well before they started work to ensure everything was ok and answer any other questions we had. All 3 workers were friendly, accommodating, showed attention to detail, and did their best to keep our house clean. They wore shoe covers when inside our house. It took them 2 days to replace 22 windows. We did not have to move any furniture; they moved our furniture out of the way to install the windows. They vacuumed and threw away trash afterwards. There were two issues: 1. A couple of the new windows looked uneven after the first day. We told Bryan, and he came back the next day and was able to work out a solution for us with Paulo that involved swapping windows. This resulted in the windows becoming even. My only complaint is that this probably would not have come up if my wife was not looking carefully, but I don't know if it's fair to expect the workers to catch this. 2. Our shutters would be very close to our new windows, so Bryan offered as a courtesy for Paulo to attach some extra wood to bring out the shutters (and we'd only pay for materials). We decided not to because when Paulo tested one shutter against one of the new windows, it seemed like there was enough space. Unfortunately, while the one he tested out was fine, for some other windows, there wasn't enough space for the shutter frames to sit flush against the window frame, and this left a large noticeable gap. This made us unhappy because we would have taken up Bryan's offer had we known there would be that gap. We told Bryan, and we appreciated that he did not get defensive (and the initial offer was a courtesy on his end anyway) but offered to have the workers come back and insert the extra wood. He said a less invasive solution would be to have his workers fill the gaps with caulk and paint over it. We chose the less invasive solution. He told us to withhold a small portion of the final payment until caulking/painting was completed, which impressed me. The only constructive feedback we'd have is that the workers should have stopped and told us when they saw there would be a gap instead of continuing to proceed with putting the shutters back on. read more

I have been looking around for some professional window blinds for my new house, searched all around the cities, ended up using preferred pacific! Honestly cheaper price and professional opinions! They don't rip you off like other companies asking you to install un-necessary upgrades, they provide the best service and installation! They even wear show cover when walk in the house, regardless just doing estimation or even installation! I love how they clean up after work. I totally recommend them for my friends and family. Keep the good work up! Ask Bryan for more detail! read more

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I was referred to by my friend. Preferred Pacific Construction replaced the double pane windows and door for my friend twenty years ago. My friend told me that until now there are no problems. Preferred Pacific Construction replaced my old windows and door in December, 2021. The windows are good quality compared with my upstairs double pane windows installed 11 years ago. The price is reasonable. I would like to refer Preferred Pacific Construction to my friend. read more

It is not often that I leave reviews for any businesses unless they are REALLY good. I have to say, Preferred Pacific Construction is worthy of my time to give them a shoutout. Their prices, workmanship and care for their customers are top notch. If you are looking to replace your windows, sliding doors and window treatments, Bryan and his team will definitely take good care of you. They had come out to replace my home's windows, sliding doors and window treatments over 4 years ago. Recently, one of my shades did not work right. I contacted Bryan and he got right back to me and indicated that the roller shade was still under warranty. Although the shade was still under warranty, the cost to ship it back to the company who produced the shade was going to be ridiculous. Bryan suggested that he will secure the parts for the repairs from the company and have his team try to fix the shade. Along the way, Bryan, Jenny and Queenie kept me posted on the status of the shade. Happy ending, they were able to repair the shade and return it to my home without the extra expense of shipping. There are few businesses out there that takes the time and effort to make sure that you are well taken care of even after all these years. Grateful that I had used their services and product. I wholeheartedly recommend them. read more

I had thought that taking pleasure in service is a myth that does actually exist. Then, I called Preferred Pacific and met Tony. I feel lucky to have found Preferred Pacific . Their quote is very competitive, craftsmanship is superb. Special thanks to Tony and Jenny, they are very responsive to customer concern and enthusiastic to meet customer satisfaction. Fantastic experience all around. If you need windows, you should not miss the pleasure of doing business with Preferred Pacific. read more

The workmanship was amazing. The crew was on time and very professional. They cleaned up after themselves after the job was completed. I was impressed. My windows look amazing. read more

Great customer service, friendly staffs, great pricing, an excellent service experience indeed. After 4 years of the installed, their customer service calls in at annual check in and inquired about any defects that's related to the product and installation. We were as surprised when they called and have guy's send out to inspect for minor adjustments to ensure the quality control of their product. Highly recommend installer! Thank you!!! read more

Preferred Pacific Construction - French door - Windows Installation Near Me - Brea, California

This company has been great to work with from start to finish. I reached out for an estimate and was contacted before expected with prompt details. Bryan showed up on time to give an estimate on sliding patio doors. He was NOT aggressive and most friendly. Pricing was very competitive and fair. The crew showed on time, were very pleasant and cleaned up. He showed again to check on the installation. We are very happy with our Anlin doors. Bryan, thanks again for your work. read more

Tony was very helpful and attention to detail. He came to our house several times to make sure everything is what we wanted. It took about a month to order the windows and doors, and took a week to install everything. They also cleaned every window after the installation. The windows and doors are great quality and have great warranty on them. Definitely will recommend them to my friends. read more

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They turned a daunting experience into fantastic results. We called Brian to get quotes on some new windows and some wall damage that we thought was minor. Brian explained the process and sold us that they could do the job well for a good price. When Sergio and the team arrived, we were immediately impressed by their professionalism and top quality work. They replaced all of the windows extremely fast. Then they jumped into the two hard projects - we needed one window converted into a wall, which seemed really hard, but they made it look really easy and they made it look like there was never a window there in the first place. Then, they turned to the water damaged wall and sadly it became evident that it was going to be a much bigger project than we originally anticipated. It was scary, but Brian and Sergio walked us through what needed to happen and they explained everything so perfectly. It turned out that we needed to replace the entire exterior wall in that room and they worked so hard to get it done in a timely manner and by the end, we couldn't have been more happy. They were just amazing and the price was extremely fair. We had nothing but amazing experiences with them! read more

This review is about five years overdue. I have worked with Bryan and Preferred Pacific Construction several times for new blinds, new front doors, and custom screen doors. They are always in good communication, with great pricing and high quality work. I even referred my parents to get their blinds from them and they were super satisfied too. I would highly recommend them! read more

Expect nothing less than great service from this company. I've had multiple windows and 1 glass sliding door replaced by this company over the years and have been very satisfied with the products and the craftsmanship. Everyone from the salesperson to the installation crew has been 1st class. Highly recommend this company to everyone looking to replace their old windows and I will continue to use this company in the future. read more

Honestly preferred window tough me a lesson on quality in construction. I never knew good windows makes such big difference in room temperature and noise level. Thank you preferred window and thank you Bryan! read more

Best window/door company in LA, hands down! They help me changed every Window in my house. Bryan is super knowledgeable and kind. Price was super competitive and the Worship was impeccable. Total 5 star experience! read more

We had our first consultation 3 weeks ago and the windows were all installed perfectly yesterday! Brian was such a great help in giving us the honest and professional advise of what we should do with our windows and how we should use our budget wisely. We chose Anlin windows and they look very nice and secured, we will see how they will hold up in the long run :) read more

Hands down the best contractor we've ever dealt with. My wife and I have gone through numerous contractors for windows, bathrooms, flooring, painting, roofing, gutters, etc etc. We've loved them all at the beginning, but it never fails that by the time they are finishing we just want to pay them and get them out of our lives forever. Bryan and his team at Preferred remain the only contractor we would ever call back to do future work for us and will gladly refer to friends and family. Thanks for being the only good experience out of the numerous bad ones we have endured with other companies. read more

The 1st week of April, Brian sent his workers to my house in Carson, CA to install about 13 windows. Our home is a 2 story house. The workers were on time and worked in a timely manner. I have outside roll down shutters on my windows. One of the upstairs windows was a bit difficult to install. However they were able to get it done. We replaced old aluminum single pane windows. Brian was very patient with me and explained what style of windows that would work for our window frame. We did the retro fit windows. it took about a day and a half to install. I had 3 other estimates before contacting Brian. When purchasing windows, please be aware of the WINDOW SALESPERSON vs WINDOW INSTALLERS. BRIAN covers both sides... very knowledgeable. I would definitely refer him to anyone I know that is looking to replace windows and a sliding door. And I must say his prices are reasonable. Thanks again for your service. read more

Recently had 29 windows in our home replaced. Great service from beginning to end. Bryan was great at answering all my questions about the windows. Polo and the crew worked hard to finish the job in 3 days as estimated. They did a great job of cleaning up after themselves as they installed. Very happy to have worked with this company. read more

I don't recall the exact expression from the public relations field but it goes something like this..."it is not how a company behaves when things run smoothly, it is how a company behaves when there is a problem or crisis that truly shows who they are." I am happy to say that in the infamous words of former Minnesota Vikings NFL head coach, Dennis Green, "they are who we thought they were". And in this context that is a very, very good thing. In January of 2013 we opted to go with Preferred Windows (for various reasons) after receiving bids from a total of four window companies. Truth-be-told, Preferred Windows was NOT the lowest price but their reputation via the Internet, a personal referral and our "gut feeling" indicated that they were the right company for the job. We had them install new retro-fit Anlin windows for half of the windows or sliders in our condo. Since we had recently purchased the condo and already incurred many other significant remodel expenses we decided to do half of the condo at this time. In early December of 2014, we incurred a "semi-mysterious" leak at our condo after three days of unusual and relentless rains. I say "semi-mysterious" because many theories flew about from various contractors until someone was willing or designated to cut into the wall to try and discover where the leak was originating from. Until you open up a wall there will be so many "Shades of Grey", not to be confused with "Fifty Shades of Grey" (currently playing in theaters) that your head will spin. And even once you open up a wall it is possible there are multiple causes depending on where specifically the leak occurred. And water, like ants, has a tenacious ability to find its way in the smallest of places. From the very beginning, Preferred Windows was on top of the situation even when the cause was unknown. From their front office staff, to their installation techs to their ownership they were professional throughout and showed genuine concern and consideration for our perplexing situation. This is why when we look to finish our windows for the second half of our condo we will look to them as our company of choice. read more

We really trust Bryan's honest and professional opinion for our shades/blinds need. We have gotten shades from Preferred Pacific Const. for our home in Villa Park and absolutely love them. The service from selection, measurement to installation was smoothly done with care. Simply excellent all around! read more

I called Preferred Pacific to get a quote for Anlin windows after being referred to them from Anlin headquarters. Brian came to my home and explained the differences in various products. He answered all my questions and gave me a very competitive quote. There is no BS or pressure. Everything is very honest and straight forward. My quote also included extra options that normally cost more. This seems to be a well run company that puts the customer first. read more

Excellent company with great staff. From Sales team down to the installers. We had two french door sets that needed to be replaced and Brian did a great job letting us know new construction is better and gave us very competitive pricing. Fast forward and we ended up having a baby so had to delay the project 9+ months and Preferred honored the low price quote they gave us. Couldn't be more please with the results and the quality of the Anlin French doors after install. Thank you again Preferred Construction team. read more

This is the second time that I had the pleasure to have EMG Preferred Windows install new windows in our home. Both times they did an excellent job. From the time you make the initial call until the job is completed, they are outstanding. I must complement their Sales Rep Bryan, Inside Schedule/Service Catherine and Installer Paulo. They have such a great team. Their pricing is very competitive and their service is excellent. read more

This company has an excellent customer service. Jenny helped me to look for a lock replacement, worked out a way I could have it ASAP. I am a very satisfied customer and highly recommend this company. read more

We got about 4 different quotes for replacing all windows, including re-sizing one window and replacing a geometric window. Not only did Preferred provide the best quote, they were the only company who also was able to paint. They replaced all windows, painted the entire house/detached garage/patio, and installed a beautiful French door we fell in love with in their showroom. Preferred provided 3 quotes for different window types but we ended up going with Anlin because of the great quality. Bryan and Jenny at Preferred were great. They are very knowledgeable and can answer any questions about the product and window/door features you may have. Definitely visit their showroom in Brea to see the product in person and to get a better idea of what you'll be getting. The installers and painters were great. They were led by Sergio, who was always there to make sure everything was perfect. He was very easy to work with and answered all our questions. The crew installed windows in 100+ degree heat and never once complained or slacked off. Polo did an awesome job with the paint. When everything was complete, Bryan came back to make sure we were happy with the work and answer any questions we may have had. The windows have been in for about a week now and the difference is VERY noticeable. We live near a busy street and have noticed the reduction in noise. The house is also considerably cooler, especially the master bedroom, which gets the afternoon sun. I would highly recommend Preferred to anyone looking to replace windows and/or doors and having their home painted read more

We are so pleased with everything to do with our garden window installation. The window itself is great quality and really beautiful. The stucco patch and paint is almost imperceptible. And the guys took great care of our interior, covering all the surfaces and taking down and rehanging all our art perfectly. Sergio and his side kick were fabulous-great assets to your operation. This is our second job with Preferred Pacific and it's a fabulous company. read more

The first time I used Preferred Pacific Construction's was in 2005 when they just started their business. For the past 16 years, my windows in my home in Fullerton still look great and the window's vinyl never faded or became deformed. A couple of weeks ago (January 2021), I had them place 20 windows in my rental in Aliso Viejo. Tony, the same gentleman I met 16 years ago, came to measure all of the dimensions and Jenny gave me a very competitive quote, via email, the same day. I love working with this family-owned business; they are fast and efficient. Before the replacement, I went to yelp to check the rating of Anlin windows, which is the brand they carry and found out that Anlin is much better than any other brand. Because one of my windows needed to be resized, PPC was able to not only resize the window, but also repair the stucco on the outside of the house. Most other window companies I have come across can only resize windows and can't repair stucco. I am glad PPC can do everything inside and outside and I did not need to hire someone to do the stucco job. I have been very happy with PPC's services with both my experiences using them. read more