all i can say is WOW! so we looked for replacement windows for months and did our homework, then found metropolitan ... gary the owner came out with demo windows showed me all the options measured and based on the LA Times ad gave me a great price. the next week the windows were ordered and the following monday, yesterday 9/19, they were installed. because we had the windows foil wrapped gary said it would take "all day". the guys arrived early and started right away. the head installer introduced himself showed me the contract explained what they were gonna do and they were off. the only time the three guys stopped was for lunch, and then right back to work. well it didnt take long at all. the guys started at 9:30a and were all finished with 11 windows and wraps by 3:30p. they look great what a big difference they make. the house look so much different now. i could not be happier. anyone wants to look at the windows stop by i'd be happy to show you. gary was the ONLY company that followed up after the meeting with a call and then came back out to remeasure and go over the contract to make sure it was clear, and when they guys were done we walked the house tomale sure i was happy with the job and they cleaned up all the mess like it never happened. GREAT JOB GUYS!!! PLUS, LADWP gives you a rebate (as of today) $2.00 per sq foot of window you install so i'm gonna get almost $300 back from LADWP, thanks to gary letting me know of the program. A+ job. anthony c. read more

Thank you to Owner Paul and the entire team at Metropolitan High Performance Windows for a professional and timely installation experience. The communication throughout the project was excellent and the finished product exceeded expectations. Thank you! read more

I had an great experience with Metropolitan. My home has 7 windows and a sliding glass door that were very old. Randy and the rest of the guys did an excellent job with replacing and installing new double pane windows. I felt it was a fair price and their workmanship is excellent... they were clean and you couldn't tell that there was construction work. read more

Gary came to give us a quote really fast, and then we had our windows in about 2 weeks after ordering. We got the double pane superior windows and they are awesome. The guys took about 3 hours to install 4 windows and there was absolutely no mess. We'll go back to them again for sure. read more

I highly recommend Metropolitan Home Improvement for all your window and sliding door needs. We recently replaced windows throughout our home and couldn't be happier with the results that Metropolitan delivered. The new windows have greatly improved the look of our home and maintain outstanding insulation- a real upgrade! It was a pleasure doing business with Scott -customer service at it's finest. Thank you so much! read more

This company is terrible. They have no customer service. Gary is very good at returning calls regarding sales, however when a problem arises, the company is no longer anywhere to be found. They installed new windows in my home. One window had broken glass, which they noted would be replaced. But did I here from them again? NO! After leaving many messages, the last one very threathening, I got a call back. They tried to blame the manufacturer, however, why didn't they return calls or follow up? Once I spoke to the manufacturer, everything was taken care of. This company lacks the integrity to dhance doing business with. Very disappointed. read more

Used them to replace a slider and a window in a condo we rent out, they did so good we're using them to replace our slider in our home. So far so good, was quick to come out and give a quote and we can't wait for our new slider! read more

I chose Metropolitan when I needed windows installed in my home back in December and am SO happy I did! Scott was helpful and understood exactly what windows would offer us the results we sought after. Thank you so much Scott & the rest of the Metropolitan team! (: read more

Gary came all the way out to Riverside and gave detailed information and answered all our questions. We are very pleased with his professionalism. His team came out to install the windows and they did an amazing, clean job! I'm really impressed with their work that was completed in a timely manner. The moment they got here they worked consistently and did the job right. Everyone was super friendly. We will definitely recommend Gary to friends and family! read more

I'm so impressed with my windows. Started with Gary who came out and showed me the windows and gave me a quote. Perry, Mike and Frank the installers came out and they did a fantastic job. I had 20 windows installed and I couldn't be happier. We have used them in the past and they have also done a fantastic job. The installers are very professional and have been their same installers for years. I can't say enough for the whole team. I will use them again in the future. read more

Gary was recommended to me by a co-worker at the last minute when I was shopping for windows. And thank goodness he did before I signed a contract with someone else. Gary answered every single one of my questions. I am a very, very type A personality and had specific questions regarding thickness of glass, the width of the frame, flush fin vs coiled fin, etc. He worked with my dad so that we could sand all the window sills after removing the old windows and before installing the new ones. Three different neighbors came to tell me (since I want present for the installation) how professional and hard working the crew was. My windows were installed with such meticulous care to detail so that the windows look so perfect from the inside and out and from all angles. Let's just say my windows look 1000x better than brother's do!! I can't thank you enough Gary! read more

Gary has been punctual and professional. His team: Randy and his crews have just completed 8 replacement windows for us. Excellent value, quality product and workmanship with pride. Thanks Gary! read more

I had my slider installed today. Perry and his crew are super nice and fast. They were on time and finished 1 hour and 45 minutes. The slider is beautiful and they even placed an extra panel cover on the bottom outside. Great work read more

I am very satisfied with the customer service I received from a gentalmen named scott. I was having mixed thoughts about were to go for windows, but after I talked to him my decision became clear! He quoted me 900$ less than anywhere else and he made the decision easy! read more

Installation of our windows was acceptable, but when we called repeatedly for repairs to damaged retractable screen door, we have been completely ignored. All we require is the name of the manufacturer so we can contact them directly in order to have our problem resolved. read more

incredible effort to win over the customer. incredible quality , they were also clean. my particular job was problematic but they bit the bullet and went way overtime to finish my job within the day. I can't thank t hem enough to help us begin to move back in with the monster one day job as well as helping to move us a few days earlier. Gary the owner is very detail oriented and responsive to inquiries. I like how fast and straightforward he is. the caulking was done beautifully and blended into the window sill. the quality of the window chosen by his company is also very sturdy and beautiful. I like its thick white framing - it gives new character to an existing space. you can find some places out there that will do "18 windows for 1000 bux" and I think those places are about quantity and not quality. for something that protects against water damage, perhaps spend it on a trusted source - Gary and his team. I will definitely recommend their work to all my friends and family. Description of work: replace 2 medium sized windows 2 large windows, 1 security grill, added aluminum wrapping around window , all water sealing. read more

My experience with them has been great. The windows are great and pricing better than others who do branded Windows. Also they were one of the very few willing to install a large garden window on second floor. The only minor issue I faced was after install when I needed some paperwork from them which took a long time and reminders. Will definitely recommend them. read more

I arrived at the church where I am a the minister only moments after Gary's crew installed our new chancel windows. They looked great and the area around them was super clean. Good thing too as we had a group coming into the sanctuary in less than an hour and everything looked great. I believe we will be doing more business in the future with this company. read more

Because of my one-star March 1 review that I was not being contacted in response to several messages explaining a needed window repair, Gary, the owner reached out to me from Yelp. I sent him photos of the problem and he was able to schedule a repair for today. It was just completed by Perry & Mike, very kind and helpful. So I am happy to provide a new review, 5 star, because their simple repair makes a huge difference in my house. It is done and finally off my to do list since last summer. read more

i also agree with Amy k. I have litterly been trying to get them to fix my kitchen windows for over a year !!! It started with one window were the black I assume weather stripping is exposed now both windows . These are the windows above my sink so every time I look out I have to see this , so disappointed !!! The first time I called I spoke to someone and they said they would get back to me they never did . Then months later the other window so two weeks ago I called spoke to someone again and they too said they would get back to me . I have left several Messages and no return call . read more