Wow! Paco replaced our unit with a warranty and it started to ice. True to his word he speedily…read moretook the unit he replaced previously to charge and replaced with another. Great service!

Talk with Francisco regarding my Winemate 2500 cooling system…read more Francisco replaced my Winemate 2500 14 years ago when he was recommended by Vinotemp (Winemate mfg) when they were in Los Angeles before they relocated out of state. Francisco who is knowledgeable came out and replaced the Winemate 2500 with another Winemate 2500 unit since it was not working properly anymore. Went 14 years without any issues with the unit. This is my 3rd cooling system in the past 24 years since I purchase the wine cabinet new and is located in the warehouse portion(warm during the summer) of my offices. Would used him again as he came to my office to do the job.

I NEVER leave reviews but I just had to! I reached out to…read morethis place due to having some appliance issues in my home, and I have to say that they were amazing to work with!! Off the bat from the second Kylee answered the phone. She was beyond helpful, kind, and really knew her stuff!! She got me an appointment and timeslot exactly for the time that I needed, and everything went so smoothly. Couldn't recommend this place enough, and they really gotta give that girl Kylee extra praise because she is a phenomenal Employee and made my interaction so effortless!

I don't like that their system responds immediately with AI. But they also did call me over the…read morephone. Ben was super helpful. He didn't try to sell me anything or charge me a diagnostic fee, instead he gave me a solution that didn't even require him to come out. I really appreciate that

Same issue as another reviewer - called and he said he'd be here at 11am. Its past 2pm and nothing…read more Won't answer phone. Super unprofessional

I have an old Whirlpool dryer and called Solis Appliance Repair after seeing the positive reviews…read moreand they did not disappoint. Within 20 minutes my dryer was fixed. Great service and informative. I highly recommend this business.

I highly recommend Tino's Appliance Repair. Tino came out today to look at my 19-year-old…read moreWhirlpool dryer, which had stopped working. He quickly diagnosed the problem and had it fixed in no time. Tino was professional, knowledgeable, honest, and, most importantly, a true gentleman. He explained what was wrong, made the repair, and charged me a very reasonable $160. I never felt like he was trying to sell me something I didn't need, which is unfortunately not always the case with repair services. It's refreshing to deal with someone who takes pride in his work and treats his customers right. I wouldn't hesitate to call Tino again, and I highly recommend him to anyone who needs appliance repair.

Tino Appliance is outstanding! I highly recommend him. He came out right away, replaced the vent,…read moreand thoroughly cleaned out my dryer. He took the time to show me everything he had done and even took photos so I could see the work for myself. He was very professional, knowledgeable, and his pricing was very reasonable. I'm extremely pleased with the service and will definitely use Tino Appliance again for any future appliance needs. Thank you for the excellent service!

We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

The company helped us replace our air conditioning when it started failing and that saved us some…read moremoney but we weren't able to get the nicest model either. They upped their per service cost to $100 and don't cover many things that break, like the water pressure regulator - that if left unchecked will likely break our water-based appliances and cause leaks - which they would then fix, but not address the valve. Two thumbs down.

I contacted your company after Smartchoice's initial visit failed to resolve my AC issue, expecting…read moresupport from my coverage. I called, left voicemails, and waited for a response that never came. Your company was completely absent throughout this crisis. While Smartchoice at least showed up (eventually), your organization provided zero follow-up, zero communication, and zero assistance when my family was enduring 90-degree heat with a 3-year-old in the home. I had no idea whether my claim was even being processed, whether escalation was possible, or what my actual coverage options were. You simply disappeared. When you're selling HVAC protection plans, the implicit promise is that you'll be there when something breaks. You weren't. You didn't call me back, didn't respond to messages, and left me to navigate a failed service appointment and multi-day wait times alone. For an insurance provider, non-responsiveness during an active claim is a fundamental failure. You collected premiums for coverage you didn't provide support for when it mattered most.

I have hired Ben for several jobs over the past few years, and I have been exceptionally happy with…read morehis service every time. He is extremely responsive, often responding to messages within minutes, and he always takes the time to explain the available options clearly. For example, he helps me understand whether a quick repair makes sense or whether replacing an appliance would be the better long-term choice. He also recommends specific brands and models, points out warning signs to watch for, and researches the exact parts needed for different appliance models. I especially appreciate his patience, his thorough explanations, and the way he teaches me during each visit. His pricing is very reasonable, and he is always upfront about costs. Without a doubt, Ben is the best professional I have had work in my home since I purchased it about six years ago. I wish I could find more professionals with his same level of service! (He has helped with my refrigerator, dishwasher, oven, clothes dryer, and washing machine.)

Ben has worked on 2 of our appliances now and he has fixed them both. He communicates well and is…read moremeticulous in diagnosing and fixing the issues. I recommend him for your appliance needs.

My washer machine was sounding like it had a demon inside trying to get out. Every time it was on…read morespinning cycle it was bad. One of my friends went and check it out for me but couldn't find the issue. I didn't know of anyone else to trust and be honest to diagnose it. I looked up for appliance repairs and Mr. Guzman popped up. Reading upon their reviews had me double thinking but I risked it. Elias answered my called and he was able to come the same day. He came at 6:30pm. I was amazed that he was able to come that late. He was the most honest man. He right away knew what was wrong with it. He showed me the parts it needed and how much were they. He ordered the parts and told me he'll be ready to come fix it the next day. Due to my work schedule I was only available at 7pm. He didn't mind it. He charged me to go check it out and that went towards the whole fee. The next day he showed up on time and was able to fix it in 30-40 mins. I really appreciated him coming late. I tipped him a little extra for making the time to come late. Always appreciate people's time!

Came to my house and fixed my dryers timer. Machine has been working excellent ever since…read more Definitely recommend his services